LAPLINK ヘルプデスク 操作ガイド

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1 操作ガイド

2 Microsoft Windows 7 Professional Windows Windows Windows 10 Microsoft Windows 10 64bit/32bit Windows Server 2012 R2 Microsoft Windows Server 2012 R2 Windows 8.1 Microsoft Windows bit/32bit Windows 8 Microsoft Windows 8 64bit/32bit Windows Server 2012 Microsoft Windows Server 2012 Windows Server 2008 R2 Microsoft Windows Server 2008 R2 Windows 7 Microsoft Windows 7 64bit/32bit Windows Server 2008 Microsoft Windows Server bit/32bit Windows Vista Microsoft Windows Vista 64bit/32bit OS Windows Macintosh Mac OS X v10.10 Mac OS X v10.9 Mac OS X v10.8 Mac OS X v10.7 Mac OS X v10.6 Mac OS X v10.5 Macintosh Mac OS X v10.10 Yosemite Mac OS X v10.9 Mavericks Mac OS X v10.8 Mountain Lion Mac OS X v10.7 Lion Mac OS X v10.6 Snow Leopard Mac OS X v10.5 Leopard OS Mac intercom Microsoft Windows Windows Server Windows Vista Microsoft Corporation Intel Pentium Adobe Adobe Systems Incorporated Apple Mac Macintosh OS X Apple Inc Copyright 2010, 2018 by Intercom, Inc. All rights reserved.

3 LAPLINK Android ios Android ios Windows Mac Android ios Android

4 URL

5 Ctrl+Alt+Delete

6

7 LAPLINK

8 SSL

9 Android

10 1 1 LAPLINK 1 1-1

11

12 1 1.2 OS 1-3

13 1 ID 1-4

14 Android ios URL Web URL LAPLINK 1-5

15 1 2.2 Android ios Android ios URL Web URL LAPLINK 1 2 ID 1-6

16 Windows LAPLINK LAPLINK 1-7

17

18 1 3.2 Mac LAPLINK LAPLINK 8 1-9

19 1 1-10

20 1 3.3 Android Android RemoteOperator 1 2 OK

21 1 RemoteOperator OS 1-12

22 1 Android 1-13

23 1 3.4 ios ios RemoteOperator

24 1 ios 1-15

25 1 4 3 LAPLINK Android ios Android ios 1-16

26 1 5 Windows OK 1-17

27 1 OK 1 6 LAPLINK 1-18

28 1 6 LAPLINK LAPLINK 1-19

29 1 6.1 URL Windows Windows 10 Windows 8.1 Windows 8 LAPLINK LAPLINK Web Web 1-20

30 1 7 Android Android Android 1-21

31 Ctrl+Alt+Delete

32 2 1 DirectDraw WinDVD LAPLINK LAPLINK 2-1

33

34 導入ガイド 2-3

35 2 3 Windows 10 Windows Server 2012 R2 Windows 8.1 Windows 8 Windows Server 2012 Windows Server 2008 R2 Windows 7 Windows Server 2008 Windows Vista Windows 1 1. LAPLINK 2 2-4

36 2 3 4 OK 2-5

37 2 4 Windows

38 2 5 PNG 1 Windows AppData Roaming Intercom LAPLINK HelpDesk *.png 2-7

39 2 2 3 OK 2-8

40 2 5.1 PNG Microsoft Internet Explorer PNG 2 2-9

41 2 6 Windows 2-10

42

43

44 2 7 Android ios RemoteOperator 2-13

45 2 7.1 PNG 2-14

46

47 U 2-16

48 2 10 OK 2-17

49 2 11 Windows Mac ios Android Android ios RemoteOperator 2-18

50 *.ord 2-19

51 RC LAPLINK LAPLINK *.ord 1 RC Windows LAPLINK RC 2-20

52 2 2 *.ord

53 2 13 URL Windows URL URL Web Windows Windows Windows 2-22

54 URL URL Web URL Web 2-23

55 2 URL URL URL 2-24

56 Windows 2-25

57

58 Mac

59 Windows 2-28

60 2 15 Ctrl+Alt+Delete Ctrl+Alt+Delete Ctrl+Alt+Delete Ctrl+Alt+Delete Windows Ctrl Alt Delete Ctrl+Alt+Delete Ctrl+Alt+Delete Ctrl + Shift + D 2-29

61 2 16 Mac 2-30

62 2 17 OK 2-31

63 2 Ctrl + Shift + F Ctrl Ctrl + Shift + S 2-32

64 2 18 Windows Alt + Tab Windows 2-33

65 2 19 DirectX DirectX 2-34

66

67 2 2-36

68 2 2-37

69 2 20 LAPLINK Ver1.10 Windows

70 2 2 3 Ctrl Alt Delete Windows Ctrl+Alt+Delete Ctrl+Alt+Delete Windows Windows Windows 2-39

71 2 4 LAPLINK

72

73 2 21 Ctrl+Alt+Delete Windows Windows 2-42

74 2 2 Ctrl Alt Delete Windows Ctrl+Alt+Delete Ctrl+Alt+Delete 3 LAPLINK 21.2 Windows 2-43

75 2 1 Ctrl Alt Delete Ctrl+Alt+Delete 2 3 Ctrl Alt Delete Windows Ctrl+Alt+Delete Ctrl+Alt+Delete 4 5 LAPLINK 2-44

76

77 LAPLINK LAPLINK

78 / / / 2-47

79

80 3 1 Windows

81 3 2 Enter Ctrl + Enter 3-2

82 3 Enter 3-3

83

84

85 4 1 LAPLINK Windows 4-1

86

87

88 4 4-4

89

90 5 1 ios

91

92 5 1 2 / / / / 3 / / / 5-3

93 5 Program Files Program Files(x86) Windows RecycledRecycler Documents and Settings Users ProgramData 4 5 OK OK

94 5 2 1 D: ver03 E: 10_02_15 5-5

95

96 5 F2 Ctrl + C Ctrl + V 5-7

97

98

99 5 3.1 / / / 5-10

100 5 3.2 / / 5-11

101 5 3.3 / / 5-12

102 5 3.4 / 5-13

103 5 3.5 / OK 5-14

104

105 5 Delete Ctrl + D

106

107 5 5-18

108

109 5 *? *.COM???.EXE, / 5-20

110 5 5-21

111 6 1 2 LAPLINK 3 4 5

112 6 1 Windows 6-1

113 6 6-2

114 6 2 LAPLINK LAPLINK 6-3

115 6 LAPLINK 6-4

116 6 1 Windows 2 LAPLINK LLHD LAPLINK - 6-5

117 6 3 4 LAPLINK LAPLINK Windows CD-ROM 6-6

118

119 6 3 LAPLINK 6-8

120 6 1 2 Windows 6-9

121 6 3 LAPLINK LAPLINK 2 LAPLINK

122 6 4 LAPLINK 6-11

123 Windows 6-12

124 6 4 LAPLINK LAPLINK 2 LAPLINK

125 6 5 LAPLINK LLHD LAPLINK - LAPLINK Windows 6-14

126 6 LAPLINK LAPLINK LAPLINK LAPLINK LAPLINK 2 LAPLINK LAPLINK LAPLINK 6-15

127 6 Web

128

129 7 1 LAPLINK

130 7 1 2 LAPLINK LAPLINK CryptoAPI Microsoft CryptoAPI Windows CryptoAPI CryptoAPI LAPLINK 7-2

131 7 1.2 LAPLINK

132

133

134 7 3 *.Log LAPyyyymmdd.LOG yyyymmdd LAP LOG AppData Roaming Intercom LAPLINK HelpDesk ProgramData Intercom LAPLINK HelpDesk Client AppData Roaming Intercom LAPLINK HelpDesk Client 1 7-6

135

136 7 3.1 Windows 3.2 ID_yyyymmdd.CSV yyyymmdd ID 7-8

137 7 7-9

138 7 4 Windows LAN

139

140 7 3 Windows Windows Windows LAPLINK Windows xxxx.xxxx.co.jp IP 172.xx.x.xx 7-12

141 7 4.2 SSL SSL SSL LAPLINK SSL SSL 7-13

142 7 4.3 LAPLINK 1547LAPLINK 1 2 TCP

143 7 LAN/WAN TCP LAPLINK LAPLINK 7-15

144

145 7 6 Web URL Windows 7-17

146 7 1 URL

147 7 7 LAPLINK URL Web 7-19

148 LAPLINK ( )

LAPLINK ヘルプデスク 導入ガイド

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