橡25渡辺航.PDF

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1 1 NPR 1 NPR 2 NPR 2 1 NPR 2 NPRG National Performance Review NPR National Partnership for Reinventing Government NPRG NPR 1 NPR NPR NPR NPR NPR

2 NPR NPR 1994 NPRG 3 NPR NPRG 1994 NPR NPR NPR 1994 NPR NPR NPM New Public Management Office of Management and Budget 478

3 Businesslike Government NPR 1 NPR 1 NPR Reinventing Government NPR NPR Reinventing Government 5 NPR 6 2 NPR NPR NPR NPR NPR 479

4 2003 NPR NPR NPR From Red Tape to Results: Creating a Government that Works Better Costs Less ,080 12% 2 NPR NPR 4 Cutting Red Tape Putting Customers First Empowering Employees to Get Results Cutting Back to Basis NPR 480

6 IT NPR NPR NPR 4 NPR NPR Federal Workforce Restructuring Act of NPR NPR 1994 NPR Housing and Urban Development Department of Energy 482

7 16 NPR NPR 17 The Democratic Leadership Council NPR 18 NPR NPR NPR 19 NPR NPR 20 NPR NPR NPR NPR NPR works better NPR 2 NPRG NPR 1998 National Partnership for Reinventing Government 21 America@Its Best

8 2003 NPRG Government Performance and Results Act GPRA 1993 W.V.Roth NPRG Access America Hassle-Free Service High Impact Agencies Plain English Access America IT 23 Hassle-Free Service High Impact Agencies GPRA Plain English 3 2 GPRA NPR NPRG NPRG NPR

9 NPR NPRG , NPR 3 30% 79% 3 92% NPRG 2 NPR NPR the Mineral Management Service MMS 1993 MMS

10 NPR MMS 31 MMS NPR MMS MMS 32 NPR 1992 NPRG NPR % 34 NPR NPR NPR NPRG 486

11 487 NPRG NPR NPR NPRG

12 Jesse Alan Gordon, Reviewing the National Performance Review A Critique of Reinventing Government, pp Businesslike Government 4 Donald F. Kettl Reinventing Government A Fifth-Year Report Card The Brookings Institution, 1998, p. 2 5 NPM 2001 p pp Setting Customer Service Standards. 9 Businesslike Government 10 Regulatory Reinvention Initiative http ://govinfo.library.unt.edu/npr/library/direct/memos/reinvent.html 11 Hammer Awards 12 Hammer Awards 13 Al Gore, Common Sense Government,1995, pp Setting Customer Service Standards Reinvention: An Assessment, 11/01/ Donald F. Kettl p p p Donald F. Kettl p.4 21 Donald F. Kettl p p Hassle-Free Service p INTERACTIVE KIOSK BRINGS GOVERNMENT TO LOCAL COMMUNITY 27 High Impact Agencies 28 NPM NPM p Remarks by Vice President Gore and others at Presentation of 1000th Hammer Award, 12/17/ MMS TODAY, p National Partnership for Reinventing Government Employee Survey Results 34 Restoring Trust in Government 35 Presidential Directives 36 pp

13 1995 David Osborne and Peter Plastrik,"Banishing Bureaucracy: The Five Strategies for Reinventing Government", Perseus Books Group, 1997 Al Gore, "National Performance Review: Creating a Government That Works Better and Costs Less", Diane Pub Co, 1993 National Performance Review, Performance- Based Organizations Table of Contents Vice President Gore's National Performance Review Accomplishments ,1998 Al Gore,"From Red Tape to Results: Creating a Government that Works Better and Costs ", Lightning Source Inc, 2001 Al Gore,"Common Sense Government: Works Better and Costs Less", Random House, 1995 Al Gore, Businesslike Government: Lessons Learned from America's Best Companies, 1997 Jesse Alan Gordon, "Reviewing the National Performance Review A Critique of Reinventing Government", 1994 Donald.Kettl,"Reinventing Government: A Fifth-Year Report Card", Brookings Institution,1998 In Search of Results Performance Management Practices, Organization for Economic Co-Operation and Development, ADP NPM R 2002 GAO NPR OMB PPI New Democrats Online GovExec.com http--issues2002.org-spectrum-npr.htm

14 2003 NPR NPR 2 1 NPR

15 NPR NPRG NPR NPRG NPR NPR NPRG NPR NPRG 491

Taro10-プレス用概要（ハイブリッ

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橡25渡辺航.PDF

橡25渡辺航.PDF