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1 ANA s Way 1. Safety 2. Customer Orientation 3. Social Responsibility 4. Team Spirit 5. Endeavor ANA To Be the World s Leading Airline Group

2 ANA 3 64 ANA 22 ANA 1

3 ANA ANA ,532 1,397 2, , ,42 53 ANA 814 IATA , ,911 1, % ANA 7.9 % 6.6 % 73. % LCC Peach Aviation * 1.9 % 4 ANA

4 ANA ANA ANA ANA ANA ANA ANA ANA ANA ANA Cargo OCS ANA ANA ANA Pan Am Holdings, Inc. ANA 216 5

5 ANA , No. 1 IATA SARS % % 7, , ANA

6 ANA ANA SKYTRAX , % ANANo

7 ANA ANA P.24 P.58 & ANA ANA s Way P. 1 ANA s Way P. 56 P. 7 P ANA

8 世 界 のリーディング エアライングル ープ ANA No

9 ANA s Way ANA s Way ANA ANA 1. Safety Case 1 2. Customer Orientation Case 2 8, 1 ANA

10 3. Social Responsibility Case 3 CO2 ANA CO2 4. Team Spirit Case 4 5. Endeavor Case 5 DNA ANA s Way ANA s Way DNA ANA

11 ANA ,411,54 1,483,581 1,61,13 1,713,457 1,791,187 1,81, 97,22 13,827 65,986 91, , , 68,455 76,965 42,928 67,129 13,725 13, 28,178 43,14 18,886 39,239 78,169 8, 214,46 173,196 2,124 26, ,878 (166,323) (333,744) (64,915) (21,749) (74,443) 16,171 84,549 (85,569) (3,424) (133,257) 4 52,43 54,256 38,929 (22,35) 88,35 4, EBITDA5 216,29 227,743 22, ,87 275, , 2,2,57 2,137,242 2,173,67 2,32,437 2,228,88 2,267, 6 963, , , ,831 73, , 7 549,14 766, ,7 798,28 789, , % ROA % ROE % % EBITDA ROA 9. ROE ANA

12 , 2, 15, 14,115 1, 97 5, 17,134 17,911 14,835 16,1 1,364 1,5 1, , , 7,5 5, 2,5 5, , ,46 7,982 7, , 7,5 5, 2,5 9, , ,347 8, , ANA ROA ROE 1EPS 3, 1,5 (1,5) (3,) 2, (1,623) 1, (1,189) 2,1 2, (1,611) (223) (2,292) 2, (1,758) ROA ROE 1EPS , 4, 2, ,947 41,451 34,46 25,351 28,545 3, ,487 35, ,71 4, , 6, 4, 2, ,756 34, , ,46 6,213 59,421 36,333 37,861 38,582 38, ANA

13 ,, 8, 6, 4, 2, 213/4 214/4 215/4 216/ (2.19) (24.67) (3) , , , , , , , , , , % %.14%.3% 1.23% %.3% 23.53% 1.28% 12.51% 1. 5,66, ANA

14 ANA ANA ANA , 8, 1,685 12,453 6, 29,17 6, 19,233 4, 2, 33,896 4, 2, 15,622 26, ANA CO % kg-co CO2 CO

15 216 3 STAR WARS TM ANA22 ANA ANA Cargo ANA Baggage Drop ANA MRO Japan ANA ATI 16 ANA

16 CSR BLUE WING 215 ANA EXPERIENCE JAPAN ANA787 1 ANA 4 5 ANA Wi-Fi SKYTRAX ANA

216 2 ANA ANA

216 2 ANA ANA 216 2 ANA 216 2 221 3 216 1 29 21,6 2, 1,15 ROE 9.8 % ROA 7.6 % P.24 45 216 1 29 216 2 216 4 28 216 3 217 3 24 ANA 216 2 ANA 216 2 ANA 216 25 215 3 214 16 215 1 214 16 212 3216 3 5 1,13 3 226 3 216 2 214

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,411,54 1,357,653 1,228,353 1,392,581 1,487,827 1,489,658 1,368,792 15,896,228 1,314,482 1,289,845 1,282,6 1,384,992 1,4 11 ANA1 3 311 216 215 214 213 3 1,791,187 1,713,457 1,61,13 1,483,581 1,654,724 1,621,916 1,535,27 1,379,754 136,463 91,541 65,986 13,827 131,64 77,983 36,391 7,876 78,169 39,239 18,886 43,14 263,878 26,879

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