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1 February 57 QC QC QC QC QC QC PDPC KJ Communication Coherence KY QC QC TQCTotal Quality Control QC QC pp

2 58 P. F. P. F.Peter. F. Drucker 1999 Management Challenges for The 21st Century, Harper Business, USApp. xiixiii. pp pp pp

3 February 59 Arthur W. Brian complex system wholeness knowing emergence knowing coherence knowing resonance knowing re-evolution knowing meta-evolution knowing p p pp pp pp pp pp

4 60 onceness knowing SIS NTT NTT A As you goc Company orienteds Self oriented QC pppp NTT DIAMOND p NTT p NTT pp pp

5 February 61 Knowledge creation A J p pp pp p pp pp

6 62 E place p pppp Diamond pp pp p pp

7 February 63 pp pp pp p p p pthe Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation by Ikujiro Nonaka and Hirotaka Takeuchi, Oxford Univ. Press, pp

8 64 organizational knowlege creation knowledge conversion socialization externalization conbination internalization earning by doing recursive Autonomous agent self organization pp Vol. No.pp Vol. No.pp Vol. No.pp pp p p

9 February 65 p p

10 66 QC QC QC quality control QC ZD ZD zero defects ZD QC ZD KY KYT QC QC QC QC QC QCQuality Control QC QC QC QC QC QC p pp pp QC QC p.

11 February 67 QC QC QC QC QC TQCTotal QC TQC TQC QC TQC TQC TQC QC QC QC QC QC QC QC QC Q QC Q N QC QC NHK Fields G QC PHP PHP pp TQC pp TQC p TQC p Q N QC QC QC p

12 68 N PDPC QC Q QC N QC N N PDPC QC pp

13 February 69 PDPC Process Decision Program Chart N Q N N N PDPC QC Q QC N Q N N Q N Q N PlanPlan Plan N QC N PDPC N PDPC N PDPC KJ KJ N N PDPC N Q QC QC p N Q QC p QC QC p pp

14 70 QC QC QC QC QC BS CBS BS BS NM QC TQC p TQC p pp

15 February pp71

16 72 QC PDPC PDPCprocess decision program chart QC PDPC PDPC PDPC PDPC PDPC N PDPC PDPC PDPC PDPC QC QC pp pp PDPC [NHK p p pp pp PDPC

17 February 73 QSQ KJ SPSS SAS KJ KJ KJ KJ KJ QSQ x N.S. SPSS POSAPartial Order Scalogram Analysis KJ pp p pp pp p KJ pp POSA pp

18 74 Arthur, W. Brian pp Arthur, W. Brian pp. pp. P.F. Peter F. Drucker 1999 Management Challenges for the 21 st Century, Harper Business. pp KJ pp p. VolNopp QC [PHP PHP QC NHK Fields G DIAMOND pp KJ PDPC [NHK QC QC TQC pp PDPC pp (The Knowledg-Creating Company: How Japanese Companies Create the Dinamics of Innovation by Ikujiro Nonaka and Hirotaka Takeuchi, 1995, Oxford Univ. Press.) VolNo

19 February 75 pp QC QC p QC QC NTT DIAMOND pp pp pp TQC TQC TQC Methods of Creative Thinking and Techniques for QC and New QC ABSTRACT This paper discusses creative thinking, flexibility of thinking, decision-making processes, view points of the complexity system as a basic framework of thinking, organizational knowledge creation, tools of QC, and new QC as Japanese techniques of quality control. Dr. Hiroshi Tasasa insists on the importance of knowing based on the complexity paradigm and management by the complexity system. Complexity knowing means wholeness knowing, and yields emergence knowing and resonance knowing etc.. Complexity management leads to self organizasion, then individual spontaneities change previous management styles to new organizational culture formed by group order. Professor Ikujiro Nonaka notes the importance of organizational knowledge creation. In self organization, there are knowledge conversion of organizational tacit knowledge and explicit knowledge, and their spiral development which changes organizational structure and culture. Activities of Japanese organizational QC circle have Q 7 (seven tools for Quality Control) and N 7 (seven new tools for Total Quality Control). The former consists of statistical techniques and latter consists of linguistic techniques. Both of them are techniques easy enough for everyone s usage and they consist of techniques to discover task and its solutions. Key words: Creative Thinking, Complexity Knowing, Tools for QC and New QC

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, IT.,.,..,.. i 25 To construct the system that promote a interactive method as a knowledge acquisition 1140317 2014 2 28 , IT.,.,..,.. i Abstract To construct the system that promote a interactive method as a knowledge

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