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1 Tokue Junichiro MICHELIN GUIDE 2008

2 s Lovelock & Wright

3 Koenig 1985 Pohl 1999 Goffman 1969 Douglas 1975 Bourdieu 1984 Finkelstein 1989 Featherstone 1991 Beardsworth Keil 1997 Bell Valentine 1997 Ritzer 2004 White 1970 Heal 1990 Strong 2002 Selwyn 2000Telfer 1996 Derrida 2002 hospes hospitālis Φιλοξευο hospitality Lashley, C., et. al

5 Tourism Industry hospitality

6 servus slave servant hospes

7 13 14 Web Web pp

8 pp.12 14

9 19 19 Pizam 2005 Waste factor yield

13 10 60 Beardsworth, A. T. Keil (1997), Sociology on the menu, Routledge Bell, D. G. Valentine (1997), Consuming geographies, Routledge Bourdieu, P. (1984), Distinction, a social critique on the judgement of taste, Routledge and Kegan Paul Derrida, J. (2002), Acts of religion, Routledge Douglas, M. (1975), Deciphersing a meal, Routledge and Kegan Paul Featherstone, M. (1991), Consumer culture and postmodernism, Sage Finkelstein, J (1989), Dining out: Sociology of modern manners, Polity Press 1996 Goffman, E. (1969), The presentation of self in everyday life, Anchor books Heal, F. (1990), Hospitality in early modern england, Oxford University Press Kiechel, W., (1982), Corporate Strategist under Fire, Fortune, No.106, Vol.13 Kotler, K., J. Bowen J. Makens (1996), Marketing for hospitality tourism, Prentice-Hall 1997 Knowles, T.,(1998), Hospitality management: an introduction, 2 nd. ed., Longman Koenig, J.,(1985), New testament hospitality: Partnership with strangers as promise and mission, Fortress Press Lashley, C., P. Lynch A. Morrison (2000), In search of hospitality: Theoretical perspectives and debates, Butterworth-Heinemann Lashley, C., P. Lynch A. Morrison (2007), Hospitality: a social lens, Elsevier, Advances in tourism research series

14 Lovelock, C., L. Wright (1999), Principles of Service Marketing and Management, Prentice-Hall 2002 Mintzberg, H.,(1994), The Rise and Fall of Strategic Planning, The Free Press Olsen, M. D., R. Teare E. Gummesson (1996), Service quality in hospitality organizations, Cassell Pizam, A.,(ed.), (2005) International Encyclopedia of Hospitality Management, Elsevier Butterworth- Heinemann Pohl, C.(1999), Making room: Recovering hospitality as a Christian tradition, Eerdmans Powers, T.(2006), Introduction to management in the hospitality industry, 8 th. ed., John Wiley Sons, Inc., Wiley service management series Powers, T., C. W. Barrows (2006), Introduction to the hospitality industry, 6 th. ed., John Wiley Sons, Inc., Wiley service management series 1997 Ritzer, G.(2004), The Mcdonaldization of society revised new century edition, Pine Forge Press 1986 Vol.5. No Selwyn, T.(2000), An anthropology of hospitality, (Lashley, C., P. Lynch A. Morrison (2000), In search of hospitality: Theoretical perspectives and debates, Butterworth-Heinemann) Strong, R.(2002), Feast: a history of grand eating, Pimlico 1996 Teare, R., et al.(1994), Marketing in hospitality and tourism: a consumer focus, Cassell Telfer, E.(1996), Food for thought, philosophy of food, Routledge Thyne, M., E. Laws (2004), Hospitality, tourism, and lifestyle concepts: implications for quality management and customer satisfaction, Haworth Hospitality Press White, R.(1970), Palaces of the people: A social history of commercial hospitality, Taplinger

商業学会発表資料( ).ppt

商業学会発表資料( ).ppt 11 20121117 fujimura@ec.kagawa-u.ac.jp BB1 B2 B1B2 Lehtinen, U. and J. R. Laitamaki(1989),, Applications of Service Quality and Services Marketing in Health Care Organizations, D. T. Paul (ed.),