Cisco Unity Connection ユーザ セットアップ ガイド Release 1.x
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1 Cisco Unity Connection Release 1.x Revised June 13, 2006 Text Part Number:
2 Information Packet TCP UNIX UCB University of California, Berkeley UCB All rights reserved.copyright 1981, Regents of the University of California. CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iquick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, FormShare, GigaDrive, GigaStack, HomeLink, Internet Quotient, IOS, IP/TV, iq Expertise, the iq logo, iq Net Readiness Scorecard, LightStream, Linksys, MeetingPlace, MGX, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0601R) Cisco Unity Connection Copyright 2006 Cisco Systems, Inc. All rights reserved.
3 CONTENTS v v vi Cisco Unity Connection Documentationvi vii Cisco.comvii Product Documentation DVD vii vii viii ix ix x Cisco Technical Support & Documentation Web x Japan TAC Web x xi xi xii CHAPTER 1 Cisco Personal Communications Assistant 1-1 Cisco PCA 1-2 Apple Safari1-2 Microsoft Internet Explorer1-2 Mozilla Firefox1-3 Cisco PCA 1-4 Cisco Unity Inbox 1-5 SSL 1-6 CHAPTER 2 Media Master 2-1 Media Master 2-2 Media Master Cisco Unity Connection iii
4 Contents CHAPTER 3 Cisco Unity Connection 3-1 Cisco Unified Personal Communicator 3-2 Apple Mail 3-3 Entourage 3-5 Eudora 3-7 IBM Lotus Notes 3-9 Microsoft Outlook 3-11 Microsoft Outlook Express 3-13 Netscape 3-15 Novell GroupWise 3-17 Opera 3-19 Thunderbird 3-21 IMAP 3-22 CHAPTER CHAPTER CHAPTER INDEX iv Cisco Unity Connection
5 Cisco Unity Connection Cisco Unity Connection Web Connection Cisco Unity Connection v
6 1 Cisco Unity Connection < > - > OK ping <IP > Ctrl-Alt-Delete Windows > > Cisco Unity Connection Cisco Unity Connection Documentation Cisco.com Cisco Unity Connection URL Cisco Unity Connection Documentation Guide Cisco Unity Connection URL vi Cisco Unity Connection
7 Cisco.com Cisco.com URL Web URL Web URL URL URL URL Product Documentation DVD Product Documentation DVD DVD DVD Web HTML PDF Product Documentation DVD 1 Cisco.com Cisco Direct Customers URL Cisco Marketplace Product Documentation DVD Product Number DOC-DOCDVD= DOC-DOCDVD=SUB Cisco.com Cisco Marketplace Product Documentation Store URL Cisco.com Cisco Unity Connection vii
8 PDF CD-ROM URL URL Web viii Cisco Unity Connection
9 Security Vulnerability Policy URL URL URL Product Security Incident Response Team Really Simple Syndication PSIRT RSS PSIRT RSS URL PSIRT PSIRT PGP Pretty Good Privacy GnuPG PSIRT PGP 2.x 9.x PSIRT Security Vulnerability Policy Contact Summary URL PGP ID PGP PSIRT Cisco Unity Connection ix
10 Cisco Technical Support 24 Cisco.com Cisco Technical Support & Documentation Web Cisco Technical Assistance Center TAC Cisco Technical Support & Documentation Web Cisco Technical Support & Documentation Web Web 24 URL Cisco Technical Support & Documentation Web Cisco.com ID ID URL Web Cisco Product Identification CPI CPI Cisco Technical Support & Documentation Web Documentation & Tools Tools & Resources Cisco Product Identification Tool Alerts & RMAs Cisco Product Identification Tool CPI 3 ID show Japan TAC Web Japan TAC Web TAC Web Japan TAC Web URL Japan TAC Web Japan TAC Web Cisco.com ID ID URL x Cisco Unity Connection
11 TAC Service Request Tool S3 S4 S3 S4 TAC Service Request Tool URL S1 S2 Cisco TAC S1S2 S1 S2 Cisco TAC URL 1 S S2 3 S3 4 S4 Cisco Unity Connection xi
12 Cisco Product Quick Reference Guide 2 Cisco Product Quick Reference Guide URL Cisco Marketplace URL Cisco Press Cisco Press URL Packet Packet URL Packet Packet Packet URL iq Magazine iq Magazine URL URL Internet Protocol Journal Internet Protocol Journal URL URL Networking Professionals Connection Web URL URL xii Cisco Unity Connection
13 CHAPTER 1 Cisco Personal Communications Assistant Cisco Personal Communications Assistant PCA Cisco Unity Web Cisco Unity Connection Cisco Unity Web Cisco Unity Assistant Cisco Unity Inbox Cisco Unity Cisco PCA Connection Cisco PCA P.1-2 Cisco PCA P.1-4 Cisco Unity Inbox P.1-5 SSL P.1-6 Cisco Unity Connection 1-1
14 1 Cisco PCA Cisco Personal Communications Assistant Cisco PCA Cisco PCA Web Apple Safari P.1-2 Microsoft Internet Explorer P.1-2 Mozilla Firefox P Cisco Unity Connection Cisco PCA GUI Cisco PCA Release Notes for Cisco Unity Connection Available Languages for Cisco Unity Connection Components Apple Safari Cisco PCA Safari 1. Java 2 Platform, Standard Edition J2SE Runtime Environment 5.0 Release 3 2. Safari a. Java b. Java c. Microsoft Internet Explorer Cisco PCA Internet Explorer 1. Java 2 Platform, Standard Edition J2SE Runtime Environment 5.0 Update _06 2. Internet Explorer a. b. ActiveX c. Java d. Internet Explorer e. f Cisco Unity Connection
15 1 Cisco Personal Communications Assistant Cisco PCA Mozilla Firefox Cisco PCA Firefox 1. Mac OS X a. Java 2 Platform, Standard Edition J2SE Runtime Environment 5.0 Release 3 b. Java Embedding Plugin for Mac OS X Red Hat a. Alsa-project.org Web J2SE Advanced Linux Sound Architecture ALSA b. Alsa-project.org Web Advanced Linux Sound Architecture ALSA c. Java 2 Platform, Standard Edition J2SE Runtime Environment 5.0 Update _06 Windows Java 2 Platform, Standard Edition J2SE Runtime Environment 5.0 Update _06 1. Java Embedding Plugin for Mac OS X Firefox Firefox a. Java b. JavaScript > JavaScript c. Web Cisco Unity Connection 1-3
16 Cisco PCA 1 Cisco Personal Communications Assistant Cisco PCA Cisco PCA Cisco PCA Cisco Unity Connection 2 Cisco PCA Cisco Unity Connection Administration Web Cisco Unity Connection Administration 8 Cisco PCA 4 3 4!Cooool abcdef fedcba Cisco PCA Cisco PCA Cisco PCA Connection Administration [Edit Authentication Rules] Cisco PCA Cisco Unity Assistant Connection Cisco PCA Connection Cisco PCA Web Voice Mail User Cisco Unity Connection Configuration Assistant [Set Default User Template Password] [Change Password] 1-4 Cisco Unity Connection
17 1 Cisco Personal Communications Assistant Cisco Unity Inbox Cisco Unity Inbox Cisco Unity Connection Cisco Unity Inbox Cisco Unity Connection Cisco Unity Inbox Cisco PCA Cisco Unity Inbox Cisco Unity Inbox Media Master Media Master 4 5 OK Cisco Unity Connection 1-5
18 SSL 1 Cisco Personal Communications Assistant SSL Cisco PCA Connection SSL Cisco Unity Connection Cisco PCA Web Connection URL Cisco Unity Connection IMAP Connection SSL Connection IMAP SSL Windows Server 2003 Internet Explorer 6.0 Cisco Personal Communications Assistant Cisco Unity Connection Internet Explorer 2003 Cisco Unity Connection Cisco PCA Cisco Unity Connection Internet Explorer [Cisco Personal Communications Assistant] Cisco PCA Internet Explorer > Internet Explorer 1-6 Cisco Unity Connection
19 CHAPTER 2 Media Master Media Master Cisco Unity Web Media Master P.2-2 Media Master P.2-3 P.2-4 Cisco Unity Connection 2-1
20 Media Master 2 Media Master Media Master Media Master Cisco Unity Inbox Cisco Unity Web Cisco Unity Connection Media Master Cisco Unity Assistant Media Master 2-1 Media Master / Media Master Java 2 Platform, Standard Edition J2SE Java Java Media Master P.1-2 Cisco PCA Media Master Cisco Unity Web 1 Connection Cisco Unity Connection Administration [Telephony Integrations] > [Port] [Allow TRAP Connections] Cisco Unity Connection System Administration Guide Managing the Phone System Integrations Changing Port Settings Cisco Unity Connection
21 2 Media Master Media Master Media Master Media Master 1 Cisco Unity Connection Connection P.2-3 P.2-3 Cisco PCA Web Cisco Unity Connection Administration Cisco Unity Connection Connection 3. Connection 4. Connection Connection Cisco Unity Connection Cisco Unity Connection 2-3
22 2 Media Master 3. Connection Media Master Media Master Web Media Master Cisco Unity Web Web 2-4 Cisco Unity Connection
23 CHAPTER 3 Cisco Unity Connection Cisco Unity Connection IMAP IMAP Cisco Unified Personal Communicator P.3-2 Apple Mail P.3-3 Entourage P.3-5 Eudora P.3-7 IBM Lotus Notes P.3-9 Microsoft Outlook P.3-11 Microsoft Outlook Express P.3-13 Netscape P.3-15 Novell GroupWise P.3-17 Opera P.3-19 Thunderbird P.3-21 IMAP Cisco Unity Assistant Cisco Personal Communications Assistant Cisco Unity Connection Web IMAP IMAP Cisco Personal Communications Assistant Cisco PCA IMAP IMAP Connection P.3-22 IMAP Cisco Unity Connection 3-1
24 3 Cisco Unity Connection Cisco Unified Personal Communicator Cisco Unified Personal Communicator Cisco Unified Personal Communicator Cisco Unity Connection Personal Communicator Connection Cisco Personal Communications Assistant PCA Cisco Unity Connection Administration Web Cisco Unity Connection Cisco Unified Personal Communicator User Guide for Cisco Unified Personal Communicator Cisco Unified Personal Communicator 3-2 Cisco Unity Connection
25 3 Cisco Unity Connection Apple Mail Apple Mail Apple Mail Cisco Unity Connection Apple Mail Connection Connection Cisco Personal Communications Assistant PCA Cisco Unity Connection Administration Web Connection IP DNS Apple Mail Apple Mail Apple Mail [Mail] [Preferences] [Preferences] [Accounts] [+] [Account Type] [IMAP] [Description] Apple Mail [ Address] Connection Connection < >@<Connection > 8 9 [Full Name] [Incoming Mail Server] Connection IP DNS Connection 10 [User Name] Connection 11 [Password] Cisco PCA 12 [Outgoing Mail Server (SMTP)] Connection IP Connection Cisco Unity Connection 3-3
26 3 Cisco Unity Connection Apple Mail 13 [Server Settings] 14 [SMTP Server Options] [Use Secure Sockets Layer (SSL)] SSL Apple Mail Connection Connection Connection 15 [Authentication] [Password] 16 [OK] [SMTP Options] 17 [Advanced] 18 [Keep Copies of Messages for Offline Viewing] 19 [Preferences] 20 [Save Changes] [Save] 3-4 Cisco Unity Connection
27 3 Cisco Unity Connection Entourage Entourage Entourage Cisco Unity Connection Entourage Connection Connection Cisco Personal Communications Assistant PCA Cisco Unity Connection Administration Web Connection IP DNS Entourage Entourage Entourage [Tools] [Accounts] [Accounts] [New] [Account Setup Assistant] Connection Connection < >@<Connection > 5 [Automatic Configuration Failed] 6 [Verify and Complete Settings] a. [Your Name] b. [ Address] 4 c. [Account ID] Connection Connection d. [Password] Cisco PCA e. [Incoming Mail Server] Connection IP DNS Connection f. [Incoming Mail Server Type] [IMAP] g. [Outgoing Mail Server] Connection IP Connection Cisco Unity Connection 3-5
28 3 Cisco Unity Connection Entourage h. 7 [Optional: Verify Settings] [Verify My Settings] a. b. 8 Do You Want to Verify Your Account Settings [Skip] 8 9 [Setup Complete] [Account Name] Entourage 10 [Finish] 11 [Accounts] [Edit] 12 [Options] 13 [Partially Receive Messages Over] 14 [Advanced] 15 3 Store Sent Messages in This IMAP Folder Store Drafts in This IMAP Folder Store Junk in This IMAP Folder 16 [Mark Messages As Deleted] Entourage SSL SSL Entourage Connection Connection Connection a. [Account Settings] b. [Click Here for Advanced Receiving Options] c. [This IMAP Service Requires a Secure Connection (SSL)] d. 3-6 Cisco Unity Connection
29 3 Cisco Unity Connection Eudora 19 [OK] [Edit Account] 20 [Accounts] Eudora Eudora Cisco Unity Connection Eudora Connection Connection Cisco Personal Communications Assistant PCA Cisco Unity Connection Administration Web Connection IP DNS Eudora Eudora Eudora [Tools] [Personalities] [Personalities] [New] New Account [Account Settings] [Next] [Create a Brand New Account] [Personality Name] Eudora [Next] [Personal Information] [Next] [ Address] Connection Connection < >@<Connection > 10 [Next] 11 [User Name] Connection Connection 12 [Next] Cisco Unity Connection 3-7
30 3 Cisco Unity Connection Eudora 13 [Incoming Server] Connection IP DNS Connection 14 [IMAP] 15 [Next] 16 [IMAP Location Prefix] 17 [Next] 18 [Outgoing Server] Connection IP Connection 19 [Next] 20 [Success] [Finish] 21 [Enter Password] Cisco PCA 22 [OK] 23 SSL Eudora SSL Eudora Connection Connection Connection 3-8 Cisco Unity Connection
31 3 Cisco Unity Connection IBM Lotus Notes IBM Lotus Notes IBM Lotus Notes Cisco Unity Connection Connection Connection 1.2(1) ES 2 ES 2 Notes Connection Notes Connection Cisco Personal Communications Assistant PCA Cisco Unity Connection Administration Web Connection IP DNS IBM Lotus Notes IBM Lotus Notes Notes [File] [Preferences] > [Client Reconfiguration Wizard] Lotus Notes Client Configuration [Additional Services] [Internet Mail Servers (POP or IMAP, SMTP)] [Next] [Set Up Internet Mail] [Select the Type of Server Used for Retrieving Incoming Mail] [IMAP] [Enter a New Account Name] [Incoming Internet Mail] [Incoming Mail Server] Cisco Unity Connection IP DNS Connection 8 9 [Next] [Set Up Internet Mail] [Account Name] Connection Connection IP < >@<Connection IP > 10 [Password] Cisco PCA 11 Notes Connection [Log On Using SSL] 12 Cisco Unity Connection 3-9
32 3 Cisco Unity Connection IBM Lotus Notes SSL Notes Connection Connection Connection 12 [Next] 13 2 [Set Up Internet Mail] [Enter a New Account Name] [Outgoing Internet Mail] Connection 14 [Outgoing SMTP Mail Server] Connection IP 15 [Next] 3 [Set Up Internet Mail] [ Address] Connection Connection < >@<Connection > 16 [Internet Domain] Domino 17 [Next] 18 [OK] 3-10 Cisco Unity Connection
33 3 Cisco Unity Connection Microsoft Outlook Microsoft Outlook Outlook Cisco Unity Connection Outlook Connection Connection Cisco Personal Communications Assistant PCA Cisco Unity Connection Administration Web Connection IP DNS Outlook Outlook Outlook [Tools] [ Accounts] Accounts [Add a New Account] [Next] [Server Type] [IMAP] [Next] [User Information] a. [Your Name] Outlook b. [ Address] Connection Connection < >@<Connection > 8 [Server Information] a. [Incoming Server] Connection IP DNS Connection b. [Outgoing Server] Connection IP Connection Cisco Unity Connection 3-11
34 3 Cisco Unity Connection Microsoft Outlook 9 [Logon Information] a. [User Name] Connection b. [Password] Cisco PCA c. [Remember Password] Connection Microsoft Outlook Connection Connection 10 Outlook Connection 15 SSL Outlook Connection Connection Connection Outlook Connection [More Settings] 12 [Internet Settings] [Advanced] 13 [Incoming Server (IMAP)] [This Server Requires an Encrypted Connection (SSL)] 14 [OK] [Internet Settings] 15 [Next] 16 [Finish] 17 Outlook [Inbox] 18 Outlook [Tools] [Send/Receive] > [This Folder] 19 Connection Cisco PCA 3-12 Cisco Unity Connection
35 3 Cisco Unity Connection Microsoft Outlook Express Microsoft Outlook Express Outlook Express Cisco Unity Connection Outlook Express Connection Connection Cisco Personal Communications Assistant PCA Cisco Unity Connection Administration Web Connection IP DNS Outlook Express Outlook Express Outlook Express [Tools] [Accounts] [Internet Accounts] [Mail] [Add] > [Mail] Internet Connection [Your Name] [Display Name] [Next] [Internet Address] [I Already Have an Address That I'd Like to Use] [ Address] Connection Connection < >@<Connection > 9 [Next] 10 [ Server Names] [My Incoming Mail Server Is a < > Server] [IMAP] 11 [Incoming Mail (POP3, IMAP, or HTTP) Server] Connection IP DNS Connection 12 [Outgoing Mail (SMTP) Server] Connection IP Connection Cisco Unity Connection 3-13
36 3 Cisco Unity Connection Microsoft Outlook Express 13 [Next] 14 [Internet Mail Logon] [Account Name] [Password] Connection Cisco PCA 15 [Remember Password] Connection Microsoft Outlook Express Connection Connection 16 [Next] 17 [Congratulations] [Finish] 18 [Internet Accounts] 4 [Properties] 19 [< > Properties] [IMAP] 20 [Store Special Folders] 21 [Root Folder Path] INBOX 22 Outlook Express Connection 25 SSL Outlook Express Connection Connection Connection Outlook Express Connection [Advanced] 24 [Incoming Mail] [This Server Requires a Secure Connection (SSL)] 25 [OK] < > Properties 26 [Close] [Internet Accounts] 3-14 Cisco Unity Connection
37 3 Cisco Unity Connection Netscape Netscape Netscape Cisco Unity Connection Netscape Connection Connection Connection IP DNS Netscape Netscape Netscape [Edit] [Mail & Newsgroups Account Settings] [Mail & Newsgroups Account Settings] [Add Account] Account [ Account] [Next] [Identity] [Your Name] [ Address] Connection Connection < >@<Connection > 8 9 [Next] [Server Information] [Select the Type of Incoming Server You Are Using] [IMAP] 10 [Incoming Server] Connection IP DNS Connection 11 [Outgoing Mail (SMTP) Server] Connection IP Connection 12 [Next] 13 [User Name] Connection Cisco Unity Connection 3-15
38 3 Cisco Unity Connection Netscape 14 [Next] 15 [Account Name] Netscape 16 [Next] 17 [Congratulations] [Finish] 18 Netscape Connection 21 SSL Netscape Connection Connection Connection Netscape Connection [Mail & Newsgroups Account Settings] [Server Settings] 20 [Use Secure Connection (SSL)] 21 [OK] [Mail and Newsgroups Account Settings] 3-16 Cisco Unity Connection
39 3 Cisco Unity Connection Novell GroupWise Novell GroupWise GroupWise Cisco Unity Connection GroupWise Connection Connection Cisco Personal Communications Assistant PCA Cisco Unity Connection Administration Web Connection IP DNS GroupWise GroupWise GroupWise [Tools] [Accounts] > [Account Options] [Accounts] [Add] [Create Account] [Account Name] GroupWise [Account Type] [IMAP4] [Next] [Create Internet Account] [Incoming Mail Server (IMAP4)] Connection IP DNS Connection 8 9 [Login Name] Connection [Outgoing Server] Connection IP Connection 10 [ Address] Connection Connection < >@<Connection > Cisco Unity Connection 3-17
40 3 Cisco Unity Connection Novell GroupWise 11 [From Name] GroupWise Connection GroupWise 12 [Next] GroupWise Connection 20 SSL GroupWise Connection Connection Connection GroupWise Connection [Accounts] 16 [Properties] 17 [Advanced] 18 [Incoming Mail Server (IMAP4)] [Use SSL] 19 [OK] [< > Properties] 20 [Close] [Accounts] 21 inbox Connection a. GroupWise b. [Logon to < >] PCA c. [Remember Password] Connection GroupWise Connection Connection d. [OK] [Logon to < >] e. GroupWise [Tools] [Send/Receive] > [This Folder] 3-18 Cisco Unity Connection
41 3 Cisco Unity Connection Opera Opera Opera Cisco Unity Connection Opera Connection Connection Cisco Personal Communications Assistant PCA Cisco Unity Connection Administration Web Connection IP DNS Opera Opera Opera [Tools] [Mail and Chat Accounts] [Manage Accounts] [New] New Account [IMAP] [Next] [Real Name] [ Address] Connection Connection < >@<Connection > 8 9 [Organization] [Next] 10 [Login Name] Connection 11 [Password] Cisco PCA 12 [Next] 13 [Incoming Server] Connection IP DNS Connection Cisco Unity Connection 3-19
42 3 Cisco Unity Connection Opera 14 Opera Connection [Use Secure Connection (TLS)] TLS SSL SSL Opera Connection Connection Connection 15 [Outgoing Server] Connection IP Connection 16 [Finish] 17 [OK] [Subscribe IMAP Folders] 18 [OK] [Manage Accounts] 3-20 Cisco Unity Connection
43 3 Cisco Unity Connection Thunderbird Thunderbird Thunderbird Cisco Unity Connection Thunderbird Connection Connection Connection IP DNS Thunderbird Thunderbird Thunderbird [File] [New] > [Account] Account [New Account Setup] [ Account] [Next] [Identity] [Your Name] [ Address] Connection Connection < >@<Connection > [Next] [Server Information] [Select the Type of Incoming Server You Are Using] [IMAP] [Incoming Server] Connection IP DNS Connection 10 [Next] 11 [User Names] Connection 12 [Next] 13 [Account Name] Thunderbird 14 [Next] 15 [Congratulations] [Finish] Cisco Unity Connection 3-21
44 3 Cisco Unity Connection IMAP 16 Thunderbird Connection Thunderbird Connection Thunderbird 18 Thunderbird [Accounts] [View Settings for This Account] 19 [Account Settings] [Server Settings] 20 [Server Settings] [Use Secure Connection (SSL)] SSL Thunderbird Connection Connection Connection 21 [OK] [Account Settings] IMAP Cisco Unity Assistant Cisco Unity Connection IMAP Connection IMAP IMAP Cisco PCA Cisco PCA Cisco Unity Assistant IMAP Microsoft Outlook Cisco PCA [Internet Settings (IMAP)] [Remember Password] Cisco PCA Microsoft Outlook Cisco PCA Connection Outlook 3-22 Cisco Unity Connection
45 CHAPTER 4 Cisco Unity Connection 1. Cisco Unity Connection Connection Connection Connection Cisco Unity Connection Administration 2. Connection Connection Connection 3. TTS Connection TTS Connection 4. TTY TTY ENX TTY TTY Connection TTY Connection TTY DTMF TTY 5. Connection 6. Cisco Unity Web / Live Reply Cisco Unity Connection 4-1
46 4 4-2 Cisco Unity Connection
47 CHAPTER 5 P.5-1 P.5-4 Cisco Unity Connection Connection Connection P Cisco CiscoUnity Connection Cisco Unity Connection at a Glance Cisco Unity Connection URL Cisco Unity Connection at a Glance Cisco Unity Connection Standard Conversation Optional Conversation Connection Voice Mail User 3. Connection Connection Connection Cisco CiscoUnity Connection Cisco Unity Connection at a Glance Cisco Unity Connection 4. Cisco Personal Communications Assistant PCA Web Connection Cisco PCA Cisco PCA Cisco Unity Connection 5-1
48 5 5. Connection Connection Cisco CiscoUnity Connection 6. Cisco PCA Web URL Unity Connection >/ciscopca Cisco CiscoUnity Connection Cisco Unity Connection at a Glance Cisco Unity Connection URL Cisco PCA Cisco Unity Assistant Cisco Unity Inbox CiscoCisco Unity 7. Cisco PCA Connection Cisco PCA Connection Cisco Unity Assistant Cisco PCA 8. Connection TTS Cisco Unity Assistant Connection IMAP Media Master WAV Cisco Unity Connection Administration [System Settings] > [Advanced] > [PCA] [Unity Inbox: Disable Save Recording As Option in Media Master] IMAP [Class of Service] IMAP [Allow Users to Access Message Bodies] [Allow Users to Access Message Bodies Except on Private Messages] 9. Connection P.6-3 Cisco CiscoUnity Connection 10. TTY TTY Connection TTY Cisco Unity Connection
49 5 12. CiscoCisco Unity System Broadcast Administrator 13. Cisco Unity Assistant 5-1 Cisco Unity Assistant Web Cisco Unity Assistant 14. CiscoCisco Unity Web 5-2 CiscoCisco Unity Cisco CiscoUnity Connection Cisco Unity Assistant Cisco Unity Connection 5-3
50 5 5-1 Cisco Unity Assistant Web 5-1 Cisco Unity Assistant Cisco Unity Assistant 1 1 Connection Connection Connection 2 2 Connection Connection Connection Connection Connection 5-4 Cisco Unity Connection
51 5 5-1 Cisco Unity Assistant Cisco Unity Assistant Connection Connection Connection ## 3 1. CiscoCisco Unity 2. CiscoCisco Unity 3. Cisco Unity Connection 5-5
52 5 5-2 CiscoCisco Unity Web 5-2 CiscoCisco Unity CiscoCisco Unity Connection Connection Connection Connection Connection Connection 5-6 Cisco Unity Connection
53 CHAPTER 6 Cisco Unity Connection P.6-2 P.6-3 Cisco Unity Connection 6-1
54 6 Cisco Unity Connection Connection P Cisco CallManager How to Transfer a Caller Directly into a Mailbox CiscoCisco Unity Cisco Unity Connection Administration CiscoCisco Unity CiscoCisco Unity CiscoCisco Unity Cisco Unity Connection System Administration Guide Cisco Unity Broadcast Message Administrator Cisco Unity Broadcast Message Administrator Cisco Unity Broadcast Message Administrator Cisco Unity Connection System Administration Guide 6-2 Cisco Unity Connection
55 6 Cisco Unity Connection Connection Connection Cisco Unity Connection Administration P.6-3 P Cisco Unity Connection at a Glance Connection Cisco Unity Connection Connection Cisco Personal Communications Assistant Media Master Cisco Unity Connection Cisco.com Connection URL Cisco Unity Connection Documentation Guide Connection URL Cisco Unity Connection Connection Cisco Unity Connection 6-3
56 6 6-1 SSL Cisco Personal Communications Assistant SSL Cisco Unity Connection Cisco PCA Cisco PCA P.1-6 SSL Cisco Unity Connection Connection Connection Cisco Unity Connection Administration [System Settings] > [Advanced] > [Conversations] Cisco CiscoUnity Connection Cisco Unity Inbox 6-4 Cisco Unity Connection
57 6 6-1 IMAP MAPI Microsoft Exchange Microsoft Outlook Cisco Unity Connection Microsoft Outlook MAPI Exchange Microsoft MAPI IMAP Connection Outlook MAPI Outlook Web Access Microsoft Exchange Connection IMAP Microsoft Outlook Connection MAPI Connection Inbox Microsoft Outlook MAPI Cisco Unity Connection Cisco Unity Connection Administration [System Settings] > [Advanced] > [Conversations] Cisco Unity Connection Administration Connection Cisco Unity Assistant Cisco Unity Connection Cisco Unity Connection 6-5
58 6 6-1 IMAP IMAP Microsoft Outlook WAV Cisco Unity Connection Outlook Novell GroupWise WAV GroupWise Read LaterConnection GroupWise GroupWise Send/Retrieve Connection Cisco Unity Connection Cisco CiscoUnity Connection Cisco Unity Inbox NDR TTS 1 NDR Connection 6-6 Cisco Unity Connection
59 6 6-1 Cisco Unity Connection 1 Inbox TTS Cisco Unity Assistant Connection IMAP Media Master WAV Cisco Unity Connection Administration [System Settings] > [Advanced] > [PCA] [Unity Inbox: Disable Save Recording As Option in Media Master] Cisco Unity Connection Connection Cisco Personal Communications Assistant PCA Cisco Unity Connection Cisco PCA Cisco Unity Connection 6-7
60 6 6-1 Connection Cisco Unity Connection IMAP Connection [System Settings] > [Advanced] > [Secure Messaging] [Encrypt All Messages from Outside Callers] [Encrypt All Private Messages from Users] IMAP Connection Connection Cisco Unity Connection Connection Text to Speech TTS; / Connection Cisco Unity Connection Connection Connection Connection Cisco Unity Connection Administration [System Setting] > [Advanced] > [Conversations] [Mark Message Saved If User Hangs Up] 6-8 Cisco Unity Connection
61 6 6-1 Cisco Unity Connection Connection Connection Connection Cisco Unity Connection Administration [System Setting] > [Advanced] > [Conversations] [Send Message If User Hangs Up During Recording] Cisco Unity Connection 6-9
62 Cisco Unity Connection
63 INDEX A Apple Mail 3-3 Apple Safari Cisco PCA 1-2 C Cisco PCA SSL Cisco PCA 1-4 Cisco Personal Communications AssistantCisco PCA Cisco Unified Personal Communicator 3-2 Cisco Unity Inbox 1-5 M Media Master2-2 Microsoft Internet Explorer Cisco PCA 1-2 Microsoft Outlook Express 3-13 Microsoft Outlook 3-11 Mozilla Firefox Cisco PCA 1-3 N Netscape 3-15 Notes 3-9 Novell GroupWise 3-17 E Entourage 3-5 Eudora 3-7 G O Opera 3-19 P Personal Communications Assistant GroupWise 3-17 I S SSL1-6 SSL 1-6 IBM Lotus Notes 3-9 Cisco Unity Connection 1
64 Index T Thunderbird Cisco Unity Assistant 5-4 Connection Cisco Unity Assistant 5-4 Connection Cisco Unity Assistant 5-5 Connection 5-5 Cisco Unity Cisco Unity Assistant 5-4 Cisco Unity 5-6 SSL Cisco PCA Cisco Unity Assistant 5-4 Cisco Unity 5-6 Connection 5-4, 5-6 Cisco Unity 5-6 Cisco Unity Assistant 5-4 Cisco Unity Cisco Unity Connection
65 Index Cisco Unity Inbox 1-5 Cisco Unity Inbox Cisco PCA Cisco Unity Assistant 5-4 Cisco Unity 5-6 Cisco Unity 5-6 Cisco Unity Assistant 5-5 Connection 5-5 Cisco PCA Cisco Unity Assistant 5-5 Connection 5-5 Cisco Unity Assistant 5-5 Connection 5-5 Cisco Unity Assistant 5-5 Connection Cisco Unity Connection 3
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