1 UD Fig. 1 Concept of UD tourist information system. 1 ()KDDI UD 7) ) UD c 2010 Information Processing S

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1 UD UD UD UD Development and Evaluation of UD Tourist Information System Using Mobile Phone to Heritage Park HISASHI ICHIKAWA, 1 HIROYUKI FUKUOKA, 2 YASUNORI OSHIDA, 3 TORU KANO 4 and AKIHIRO ABE 1 We developed the UD (Universal Design) tourist information system using a mobile phone which provides push-based information adapted user s characteristics. The system presents the tourist information corresponding to user s characteristics in the consideration of UD. In 2008, we moved the research field to Fujiwara Heritage Park, and made some problems clearly when it was applied to other different tourist site. In 2009, we promoted the use of audio guidance on this system to users and simplified a initial configuration and reduced the number of menus to solve the problems. Satisfactory results in the social experiment were obtained by general tourists. Although some handicapped requested the improvement, it was thought the degree of perfection of this system was gradually increased. 1. UD 1) UD 2) UD UD 1 ICT 3) UD UD Bluetooth UD 4),5) UD UD ) ) UD UD Bluetooth Bluetooth 1 Faculty of Software and Information Science, Iwate Prefectural University 2 KDDI KDDI R&D Laboratories Inc. 3 Morioka Support Plaza for Handicapped People 4 Faculty of Social Welfare, Iwate Prefectural University 1 c 2010 Information Processing Society of Japan

2 1 UD Fig. 1 Concept of UD tourist information system. 1 ()KDDI UD 7) ) UD c 2010 Information Processing Society of Japan

1 4 Table 1 Four kinds of judge process of tag reception. 2 km 2 Bluetooth Fig. 2 Map with bluetooth tags. 8) 4 1 3.

3 1 4 Table 1 Four kinds of judge process of tag reception. 2 km 2 Bluetooth Fig. 2 Map with bluetooth tags. 8) UD 22ON1 ON0OFF-1 OFF -1 OFF 2 ON 1 0 ON QR 6) 3 c 2010 Information Processing Society of Japan

4 Table 2 2 UD Weight of UD support function for each user characteristics Bluetooth Bluetooth QR QR Web 3 Fig. 3 System organization. 4 Fig. 4 Screenshot of this system. 4 ()KDDI HTML/HDML PHP qcp MySQL Bluetooth Bluetooth UD UD UD 9) ( ) ( 5) 4 c 2010 Information Processing Society of Japan

5 0% 20% 40% 60% 80% 100% 3 Table 3 Result of the question about tag reception Table 4 4 Logs about judge process of tag Fig. 5 Results of the questionnaire by the handicapped. 0% 20% 40% 60% 80% 100% 6 2 Fig. 6 Results of the questionnaire by general tourists. ( 6) 10% c 2010 Information Processing Society of Japan

6 5.3 3 UD UD ). kankocho/shisaku/sangyou/universal.html 2) North Carolina State University: The Center for Universal Design, design.ncsu.edu/cud/ 3) Vol.48, No.2, pp (2007). 4) RFID UD Vol.49, No.1, pp (2008). 5) Bluetooth UD. Vol.5, No.1, pp (2009). 6) Bluetooth UD. IS (2009). 7). 8) Bluetooth CS108(205) pp (2008). 9) (2003). 6 c 2010 Information Processing Society of Japan

ID 3) 9 4) 5) ID 2 ID 2 ID 2 Bluetooth ID 2 SRCid1 DSTid2 2 id1 id2 ID SRC DST SRC 2 2 ID 2 2 QR 6) 8) 6) QR QR QR QR

ID 3) 9 4) 5) ID 2 ID 2 ID 2 Bluetooth ID 2 SRCid1 DSTid2 2 id1 id2 ID SRC DST SRC 2 2 ID 2 2 QR 6) 8) 6) QR QR QR QR Vol. 51 No. 11 2081 2088 (Nov. 2010) 2 1 1 1 which appended specific characters to the information such as identification to avoid parity check errors, before QR Code encoding with the structured append