Oracle Direct Seminar <Insert Picture Here> Web
Oracle Direct Concierge SQL Server MySQL PostgreSQL Access Oracle Database Oracle Developer/2000 Web Oracle Database Oracle Database http://www.oracle.com/lang/jp/direct/services.html
Oracle Direct Seminar 100Wendy2010 11122!! a. b. c. d. a,b,c,d http://www.oracle.com/technology/global/jp/membership/index.html ORD_SEMINAR_JP@ORACLE.COM 2009 1112 Oracle Direct
OTN!! Oracle Technology Network(OTN) http://otn.oracle.co.jp/forum/index.jspa?categoryid=2 OTN OTNOracle100%
Oracle University Live Virtual Class Oracle University LVC 15% OFF Oracle University Live Virtual Class (Oracle University LVC) Oracle University LVC Oracle University LVC Data Warehouse 11/2 11/12 11/13 http://education.oracle.co.jp/lvc_session_0911/ Oracle E-Business SuiteSiebel PeopleSoft JD Edwords Agile 11/20 11/27 12/3 12/4 http://education.oracle.co.jp/lvc_session_0912/ Copyright Oracle Corporation Japan, 2009. All rights reserved.
IT Oracle Direct Concierge BI IT BI Access / SQL Server MySQL / PostgreSQL Oracle Database Oracle Developer Web RFP BI Oracle Database Oracle Database
<Insert Picture Here>
Private Cloud Public Cloud Outsourcing On Premise Next Generation Data Center
Data Warehouse Sales Application Financial Application SCM Application Custom Application Application Server Grid Database Grid Enterprise Management Storage Grid
ITNGDC
IPS WEB AP DB SNMP CPU HDD
IT ~ NGDC ~ NGDC IT ITIL 3.0 COBIT J-SOX
CPU CPU 100 CPU
~ ~ 2009 6 2009 6 639,000 2009 5 2008 11 304,500 2008 11 Web (99%)
SLA 2 Performance Availability SLA Web Web
Web SLM SLA SLO (PDCA ) PageView Hit SLA
SLA 1. Web E 2. Web >
<Insert Picture Here>
[ ] HTTP [ ] (PV) ITSLA [ ] []
WebAnalytics [ ] (PV) ITSLA WebAnalytics [ ] B [ ] A WebAnalytics Web [] WebAnalytics
2 ~ Grid Control SLM Pack~ WEB A s WEB A EM B WEB B
2 ~ Real User Experience Insight ~ Web WEB A WEB B WEB C
1. 2.
PV Web
Web Web
RUEI Service Level Management Pack Diagnostic Pack AD4J Tuning Pack Change Mgmt Pack Config Mgmt Pack Oracle Enterprise Manager Oracle Load Testing Real Application Testing
OPEX
Database Yes No AP/DB SQL/
/ Page Database Yes No AP/DB SQL/
Oracle Real User Experience Insight
Oracle RUEI ~ RUEI ~ KPI/SLM KPI KPI SLA PV
~ Network Protocol Analysys NPA ~ RUEI Client-ip, Server-ip, Gateway-ip URL (Page,Object) Cookie/Session-id Referrer GET & POST?,, OK (i.e. )??? Web DB Web DB Web
~ ~ OS ID
~ ~
~ ~ WebAnalitics
SLA KPI ~ KPI ~ KPI KPISLA SLASNMP KPI
~ ~ 404
~ ~ IP ID IP OS
HTTPS ~ SSL ~ WebSSLRUEI HTTPS RUEIHTTP RUEIWeb SSL Key SSL
Web ~ XML ~ XML WebSOA RUEI Web Web Web Web WebXML-SOAP
~ ~ POST pass = abcd1234 pass = % )da+*@
~ ~ RUEIOracle Oracle OracleKPI ID E-Business SuiteSiebelPeopleSoft3
Oracle Business Intelligence ~ BI ~ RUEI BI CRM Production database Staging database Load database
Oracle Real User Experience Insight
H/W Oracle Real User Experience Insight / Oracle Real User Experience Insight OS Linux / Real User Experience Insight
H/W Oracle Real User Experience Insight OS Linux -// Real User Experience Insight H/W / Oracle Real User Experience Insight OS Linux
<Insert Picture Here>
1: TOMTOM By Oscar Diele, Global vice president of e-commerce, TOMTOM GPS TomTom N.V. 3,300 E E MyTOMTOM Oracle Real User Experience Insight Personal Navigation Devices ETOMTOM E IT IT
2: Dutch Tax and Custom Administration Dutch Tax Proof Of Delivery Oracle Real User Experience Insight Dutch Tax and Custom Administration Proof of Delivery SLA Web 734,000 Oracle Real User Experience Insight Proof of Delivery Dutch Tax Complexity Reduction
3:T-Mobile Real end-user monitoringt-mobile IT T-Mobile Oracle Real User Experience Insight 24 365 ITIT 30%
4: ADP ADP Web ADP Oracle Real User Experience Insight ADP Web Oracle QoS
<Insert Picture Here>
TomTom TomTom GPS : IT : GPS RUEI GPS
TomTom 2007-16 PV - = Satisfied - = Tollerating - = Frustrated : ( ) 4.5 37.1 sec ( ) 2.6 28.4% RUEI
TomTom 1 27 955 689 27% RUEI
TomTom 15 IDRUEI ID
<Insert Picture Here>
, SLA
Oracle Real User Experience Insight
Oracle Technology Network http://www.oracle.com/technology/global/jp/products/oem/prod_focus/uxinsight.html
Oracle Direct Oracle Direct IT / Web 0120 155 096 ~9:00~12:00 13:00~18:00
Oracle PeopleSoft JD EdwardsSiebel