ITR Market View:RPA OCR BPM 2018... 1 1-1... 2 1-2... 3 1-2-1... 3 1-2-2... 5 1-2-3... 5 1-2-4... 5 1-3... 6... 11 2-1 RPA... 12 2-1-1... 12 2-2... 15 2-2-1... 15 2-2-2... 22 2-2-3... 24 2-2-4... 26 2-2-5... 28 2-2-6... 30 2-2-7... 32 2-2-8... 34 2-3... 36 2-3-1... 36 2-3-2 5,000... 43 2-3-3 1,000 5,000... 45 2-3-4 500 1,000... 47 2-3-5 100 500... 49 2-3-6 10 100... 51 2018 ITR Corporation. All Rights Reserved. i
2-3-7 10... 53 2-4... 55... 57 3-1 OCR... 58 3-1-1... 58 3-2... 61 3-2-1... 61 3-2-2... 65 3-2-3... 67 3-2-4... 69 3-2-5... 71 3-2-6... 73 3-2-7... 75 3-2-8... 77 3-3... 79 3-3-1... 79 3-3-2 5,000... 83 3-3-3 1,000 5,000... 85 3-3-4 500 1,000... 87 3-3-5 100 500... 89 3-3-6 10 100... 91 3-4 OCR... 93 3-5... 95... 97 4-1 BPM... 98 4-1-1... 98 ii 2018 ITR Corporation. All Rights Reserved.
ITR Market View:RPA OCR BPM 2018 4-2... 100 4-2-1... 100 4-2-2... 104 4-2-3... 106 4-2-4... 108 4-2-5... 110 4-2-6... 112 4-3... 114 4-3-1... 114 4-3-2 5,000... 118 4-3-3 1,000 5,000... 120 4-3-4 500 1,000... 122 4-3-5 100 500... 124 4-3-6 10 100... 126 4-4... 128 4-4-1... 128 4-4-2 BPM... 129 4-4-3 SaaS BPM... 131 4-5 BPM... 133 4-6... 135... 137 5-1 BRMS... 138 5-1-1... 138 5-2... 140 5-2-1... 140 5-2-2... 144 5-2-3... 146 5-2-4... 148 5-2-5... 150 2018 ITR Corporation. All Rights Reserved. iii
5-2-6... 152 5-2-7... 154 5-3... 156 5-3-1... 156 5-3-2 5,000... 159 5-3-3 1,000 5,000... 161 5-3-4 500 1,000... 163 5-3-5 100 500... 165 5-4 BRMS... 167 5-5... 169... 171 6-1... 172 6-1-1... 172 6-2... 175 6-2-1... 175 6-2-2... 179 6-2-3... 181 6-2-4... 183 6-2-5... 185 6-2-6... 187 6-2-7... 189 6-2-8... 191 6-3... 193 6-3-1... 193 6-3-2 5,000... 197 6-3-3 1,000 5,000... 199 6-3-4 500 1,000... 201 6-3-5 100 500... 203 6-3-6 10 100... 205 6-3-7 10... 207 iv 2018 ITR Corporation. All Rights Reserved.
ITR Market View:RPA OCR BPM 2018 6-4... 209 6-4-1... 209 6-4-2... 210 6-4-3 SaaS... 213 6-5... 215 6-6... 217... 219 7-1... 220 7-2 RPA 2022... 221 7-3 OCR 2022... 222 7-4 BPM 2022... 223 7-5 BRMS 2022... 225 7-6 2022... 226... 229 8-1... 230 8-2 BizteX... 232 8-3 Blue Prism... 235 8-4 Cogent Labs... 238 8-5 EduLab... 241 8-6 Kofax Japan... 244 8-7 Minori... 247 8-8 PFU... 250 8-9 ROBOT PAYMENT... 253 8-10 UiPath... 256 2018 ITR Corporation. All Rights Reserved. v
8-11 Win... 259 8-12... 262 8-13... 265 8-14... 268 8-15... 272 8-16... 275 8-17... 278 8-18... 281 8-19... 284 8-20... 288 8-21... 292 8-22... 297 8-23... 301 8-24... 304 8-25... 307 8-26... 312 8-27... 315 8-28 IT... 318 8-29... 321 8-30... 325 8-31... 329 8-32... 333 8-33... 337 8-34... 340 8-35... 343 vi 2018 ITR Corporation. All Rights Reserved.
ITR Market View:RPA OCR BPM 2018 8-36... 348 8-37... 353 8-38... 357 8-39... 361 8-40... 365 8-41... 368 8-42... 371 8-43... 375 8-44... 378 8-45... 381 8-46... 385 8-47... 388 8-48... 392 8-49... 395 2018 ITR Corporation. All Rights Reserved. vii
1-3-1 RPA 2016 2022...8 1-3-2 OCR 2016 2022...8 1-3-3 BPM 2016 2022...9 1-3-4 BRMS 2016 2022...9 1-3-5 2016 2022...10 2-1-1 RPA...12 2-1-2 RPA 2016 2018...13 2-1-3 RPA 2016...14 2-1-4 RPA 2017...14 2-1-5 RPA 2018...14 2-2-1 RPA 2016 2018...15 2-2-2 RPA 2016...16 2-2-3 RPA 2016...17 2-2-4 RPA 2017...18 2-2-5 RPA 2017...19 2-2-6 RPA 2018...20 2-2-7 RPA 2018...21 2-2-8 RPA 2016 2018...22 2-2-9 RPA 2016...23 2-2-10 RPA 2017...23 2-2-11 RPA 2018...23 2-2-12 RPA 2016 2018...24 2-2-13 RPA 2016...25 2-2-14 RPA 2017...25 2-2-15 RPA 2018...25 2-2-16 RPA 2016 2018...26 2-2-17 RPA 2016...27 2-2-18 RPA 2017...27 2-2-19 RPA 2018...27 2-2-20 RPA 2016 2018...28 2-2-21 RPA 2016...29 2-2-22 RPA 2017...29 viii 2018 ITR Corporation. All Rights Reserved.
ITR Market View:RPA OCR BPM 2018 2-2-23 RPA 2018...29 2-2-24 RPA 2016 2018...30 2-2-25 RPA 2016...31 2-2-26 RPA 2017...31 2-2-27 RPA 2018...31 2-2-28 RPA 2016 2018...32 2-2-29 RPA 2016...33 2-2-30 RPA 2017...33 2-2-31 RPA 2018...33 2-2-32 RPA 2016 2018...34 2-2-33 RPA 2016...35 2-2-34 RPA 2017...35 2-2-35 RPA 2018...35 2-3-1 RPA 2016 2018...36 2-3-2 RPA 2016...37 2-3-3 RPA 2016...38 2-3-4 RPA 2017...39 2-3-5 RPA 2017...40 2-3-6 RPA 2018...41 2-3-7 RPA 2018...42 2-3-8 RPA 5,000 2016 2018...43 2-3-9 RPA 5,000 2016...44 2-3-10 RPA 5,000 2017...44 2-3-11 RPA 5,000 2018...44 2-3-12 RPA 1,000 5,000 2016 2018...45 2-3-13 RPA 1,000 5,000 2016...46 2-3-14 RPA 1,000 5,000 2017...46 2-3-15 RPA 1,000 5,000 2018...46 2-3-16 RPA 500 1,000 2016 2018...47 2-3-17 RPA 500 1,000 2016...48 2-3-18 RPA 500 1,000 2017...48 2-3-19 RPA 500 1,000 2018...48 2018 ITR Corporation. All Rights Reserved. ix
3-3-20 RPA 100 500 2016 2018...49 2-3-21 RPA 100 500 2016...50 2-3-22 RPA 100 500 2017...50 2-3-23 RPA 100 500 2018...50 2-3-24 RPA 10 100 2016 2018...51 2-3-25 RPA 10 100 2016...52 2-3-26 RPA 10 100 2017...52 2-3-27 RPA 10 100 2018..52 2-3-28 RPA 10 2016 2018...53 2-3-29 RPA 10 2016...54 2-3-30 RPA 10 2017...54 2-3-31 RPA 10 2018...54 3-1-1 OCR...58 3-1-2 OCR 2016 2018...59 3-1-3 OCR 2016...60 3-1-4 OCR 2017...60 3-1-5 OCR 2018...60 3-2-1 OCR 2016 2018...61 3-2-2 OCR 2016...62 3-2-3 OCR 2016...62 3-2-4 OCR 2017...63 3-2-5 OCR 2017...63 3-2-6 OCR 2018...64 3-2-7 OCR 2018...64 3-2-8 OCR 2016 2018...65 3-2-9 OCR 2016...66 3-2-10 OCR 2017...66 3-2-11 OCR 2018...66 3-2-12 OCR 2016 2018...67 3-2-13 OCR 2016...68 3-2-14 OCR 2017...68 3-2-15 OCR 2018...68 3-2-16 OCR 2016 2018...69 3-2-17 OCR 2016...70 x 2018 ITR Corporation. All Rights Reserved.
ITR Market View:RPA OCR BPM 2018 3-2-18 OCR 2017...70 3-2-19 OCR 2018...70 3-2-20 OCR 2016 2018...71 3-2-21 OCR 2016...72 3-2-22 OCR 2017...72 3-2-23 OCR 2018...72 3-2-24 OCR 2016 2018...73 3-2-25 OCR 2016...74 3-2-26 OCR 2017...74 3-2-27 OCR 2018...74 3-2-28 OCR 2016 2018...75 3-2-29 OCR 2016...76 3-2-30 OCR 2017...76 3-2-31 OCR 2018...76 3-2-32 OCR 2016 2018...77 3-2-33 OCR 2016...78 3-2-34 OCR 2017...78 3-2-35 OCR 2018...78 3-3-1 OCR 2016 2018...79 3-3-2 OCR 2016...80 3-3-3 OCR 2016...80 3-3-4 OCR 2017...81 3-3-5 OCR 2017...81 3-3-6 OCR 2018...82 3-3-7 OCR 2018...82 3-3-8 OCR 5,000 2016 2018...83 3-3-9 OCR 5,000 2016...84 3-3-10 OCR 5,000 2017...84 3-3-11 OCR 5,000 2018...84 3-3-12 3-3-13 3-3-14 3-3-15 OCR 1,000 5,000 2016 2018...85 OCR 1,000 5,000 2016...86 OCR 1,000 5,000 2017...86 OCR 1,000 5,000 2018...86 2018 ITR Corporation. All Rights Reserved. xi
3-3-16 OCR 500 1,000 2016 2018...87 3-3-17 OCR 500 1,000 2016...88 3-3-18 OCR 500 1,000 2017...88 3-3-19 OCR 500 1,000 2018...88 3-3-20 OCR 100 500 2016 2018...89 3-3-21 OCR 100 500 2016...90 3-3-22 OCR 100 500 2017...90 3-3-23 OCR 100 500 2018...90 3-3-24 OCR 10 100 2016 2018...91 3-3-25 OCR 10 100 2016...92 3-3-26 OCR 10 100 2017...92 3-3-27 OCR 10 100 2018...92 3-4-1 OCR 2016 2018...93 3-4-2 OCR 2016...94 3-4-3 OCR 2017...94 3-4-4 OCR 2018...94 4-1-1 BPM...98 4-1-2 BPM 2016 2018...98 4-1-3 BPM 2016...99 4-1-4 BPM 2017...99 4-1-5 BPM 2018...99 4-2-1 BPM 2016 2018... 100 4-2-2 BPM 2016... 101 4-2-3 BPM 2016... 101 4-2-4 BPM 2017... 102 4-2-5 BPM 2017... 102 4-2-6 BPM 2018... 103 4-2-7 BPM 2018... 103 4-2-8 BPM 2016 2018... 104 4-2-9 BPM 2016... 105 4-2-10 BPM 2017... 105 4-2-11 BPM 2018... 105 4-2-12 BPM 2016 2018... 106 xii 2018 ITR Corporation. All Rights Reserved.
ITR Market View:RPA OCR BPM 2018 4-2-13 BPM 2016... 107 4-2-14 BPM 2017... 107 4-2-15 BPM 2018... 107 4-2-16 BPM 2016 2018... 108 4-2-17 BPM 2016... 109 4-2-18 BPM 2017... 109 4-2-19 BPM 2018... 109 4-2-20 BPM 2016 2018... 110 4-2-21 BPM 2016... 111 4-2-22 BPM 2017... 111 4-2-23 BPM 2018... 111 4-2-24 BPM 2016 2018... 112 4-2-25 BPM 2016... 113 4-2-26 BPM 2017... 113 4-2-27 BPM 2018... 113 4-3-1 BPM 2016 2018... 114 4-3-2 BPM 2016... 115 4-3-3 BPM 2016... 115 4-3-4 BPM 2017... 116 4-3-5 BPM 2017... 116 4-3-6 BPM 2018... 117 4-3-7 BPM 2018... 117 4-3-8 BPM 5,000 2016 2018... 118 4-3-9 BPM 5,000 2016... 119 4-3-10 BPM 5,000 2017... 119 4-3-11 BPM 5,000 2018... 119 4-3-12 BPM 1,000 5,000 2016 2018... 120 4-3-13 BPM 1,000 5,000 2016... 121 4-3-14 BPM 1,000 5,000 2017... 121 4-3-15 BPM 1,000 5,000 2018... 121 4-3-16 BPM 500 1,000 2016 2018... 122 4-3-17 BPM 500 1,000 2016... 123 2018 ITR Corporation. All Rights Reserved. xiii
4-3-18 4-3-19 BPM 500 1,000 2017... 123 BPM 500 1,000 2018... 123 4-3-20 BPM 100 500 2016 2018... 124 4-3-21 BPM 100 500 2016... 125 4-3-22 BPM 100 500 2017... 125 4-3-23 BPM 100 500 2018... 125 4-3-24 BPM 10 100 2016 2018... 126 4-3-25 BPM 10 100 2016... 127 4-3-26 BPM 10 100 2017... 127 4-3-27 BPM 10 100 2018... 127 4-4-1 BPM 2016 2018... 128 4-4-2 BPM... 129 4-4-3 BPM 2016 2018... 129 4-4-4 BPM 2016... 130 4-4-5 BPM 2017... 130 4-4-6 BPM 2018... 130 4-4-7 SaaS BPM... 131 4-4-8 SaaS BPM 2016 2018... 131 4-4-9 SaaS BPM 2016... 132 4-4-10 SaaS BPM 2017... 132 4-4-11 SaaS BPM 2018... 132 4-5-1 BPM 2016 2018... 133 4-5-2 BPM 2016... 134 4-5-3 BPM 2017... 134 4-5-4 BPM 2018... 134 5-1-1 BRMS... 138 5-1-2 BRMS 2016 2018... 138 5-1-3 BRMS 2016... 139 5-1-4 BRMS 2017... 139 5-1-5 BRMS 2018... 139 5-2-1 BRMS 2016 2018... 140 5-2-2 BRMS 2016... 141 5-2-3 BRMS 2016... 141 xiv 2018 ITR Corporation. All Rights Reserved.
ITR Market View:RPA OCR BPM 2018 5-2-4 BRMS 2017... 142 5-2-5 BRMS 2017... 142 5-2-6 BRMS 2018... 143 5-2-7 BRMS 2018... 143 5-2-8 BRMS 2016 2018... 144 5-2-9 BRMS 2016... 145 5-2-10 BRMS 2017... 145 5-2-11 BRMS 2018... 145 5-2-12 BRMS 2016 2018... 146 5-2-13 BRMS 2016... 147 5-2-14 BRMS 2017... 147 5-2-15 BRMS 2018... 147 5-2-16 BRMS 2016 2018... 148 5-2-17 BRMS 2016... 149 5-2-18 BRMS 2017... 149 5-2-19 BRMS 2018... 149 5-2-20 BRMS 2016 2018... 150 5-2-21 BRMS 2016... 151 5-2-22 BRMS 2017... 151 5-2-23 BRMS 2018... 151 5-2-24 BRMS 2016 2018... 152 5-2-25 BRMS 2016... 153 5-2-26 BRMS 2017... 153 5-2-27 BRMS 2018... 153 5-2-28 BRMS 2016 2018... 154 5-2-29 BRMS 2017... 155 5-2-30 BRMS 2018... 155 5-3-1 BRMS 2016 2018... 156 5-3-2 BRMS 2016... 157 5-3-3 BRMS 2016... 157 5-3-4 BRMS 2017... 157 5-3-5 BRMS 2017... 158 5-3-6 BRMS 2018... 158 5-3-7 BRMS 2018... 158 2018 ITR Corporation. All Rights Reserved. xv
5-3-8 BRMS 5,000 2016 2018... 159 5-3-9 BRMS 5,000 2016... 160 5-3-10 BRMS 5,000 2017... 160 5-3-11 BRMS 5,000 2018... 160 5-3-12 5-3-13 5-3-14 5-3-15 5-3-16 5-3-17 5-3-18 5-3-19 5-3-20 5-3-21 5-3-22 BRMS 1,000 5,000 2016 2018... 161 BRMS 1,000 5,000 2016... 162 BRMS 1,000 5,000 2017... 162 BRMS 1,000 5,000 2018... 162 BRMS 500 1,000 2016 2018... 163 BRMS 500 1,000 2016... 164 BRMS 500 1,000 2017... 164 BRMS 500 1,000 2018... 164 BRMS 100 500 2016 2018... 165 BRMS 100 500 2017... 166 BRMS 100 500 2018... 166 5-4-1 BRMS 2016 2018... 167 5-4-2 BRMS 2016... 168 5-4-3 BRMS 2017... 168 5-4-4 BRMS 2018... 168 6-1-1... 172 6-1-2 2016 2018... 173 6-1-3 2016... 174 6-1-4 2017... 174 6-1-5 2018... 174 6-2-1 2016 2018... 175 6-2-2 2016... 176 6-2-3 2016... 176 6-2-4 2017... 177 6-2-5 2017... 177 xvi 2018 ITR Corporation. All Rights Reserved.
ITR Market View:RPA OCR BPM 2018 6-2-6 2018... 178 6-2-7 2018... 178 6-2-8 2016 2018... 179 6-2-9 2016... 180 6-2-10 2017... 180 6-2-11 2018... 180 6-2-12 2016 2018... 181 6-2-13 2016... 182 6-2-14 2017... 182 6-2-15 2018... 182 6-2-16 2016 2018... 183 6-2-17 2016... 184 6-2-18 2017... 184 6-2-19 2018... 184 6-2-20 2016 2018... 185 6-2-21 2016... 186 6-2-22 2017... 186 6-2-23 2018... 186 6-2-24 2016 2018... 187 6-2-25 2016... 188 6-2-26 2017... 188 6-2-27 2018... 188 6-2-28 2016 2018... 189 6-2-29 2016... 190 6-2-30 2017... 190 6-2-31 2018... 190 6-2-32 2016 2018... 191 6-2-33 2016... 192 6-2-34 2017... 192 6-2-35 2018... 192 6-3-1 2016 2018... 193 6-3-2 2016... 194 6-3-3 2016... 194 2018 ITR Corporation. All Rights Reserved. xvii
6-3-4 2017... 195 6-3-5 2017... 195 6-3-6 2018... 196 6-3-7 2018... 196 6-3-8 5,000 2016 2018... 197 6-3-9 5,000 2016... 198 6-3-10 5,000 2017... 198 6-3-11 5,000 2018... 198 6-3-12 1,000 5,000 2016 2018... 199 6-3-13 1,000 5,000 2016... 200 6-3-14 1,000 5,000 2017... 200 6-3-15 1,000 5,000 2018... 200 6-3-16 500 1,000 2016 2018... 201 6-3-17 500 1,000 2016... 202 6-3-18 500 1,000 2017... 202 6-3-19 500 1,000 2018... 202 6-3-20 100 500 2016 2018... 203 6-3-21 100 500 2016... 204 6-3-22 100 500 2017... 204 6-3-23 100 500 2018... 204 6-3-24 10 100 2016 2018... 205 6-3-25 10 100 2016... 206 6-3-26 10 100 2017... 206 6-3-27 10 100 2018... 206 xviii 2018 ITR Corporation. All Rights Reserved.
ITR Market View:RPA OCR BPM 2018 6-3-28 10 2016 2018... 207 6-3-29 10 2016... 208 6-3-30 10 2017... 208 6-3-31 10 2018... 208 6-4-1 2016 2018... 209 6-4-2... 210 6-4-3 2016 2018... 211 6-4-4 2016... 212 6-4-5 2017... 212 6-4-6 2018... 212 6-4-7 SaaS... 213 6-4-8 SaaS 2016 2018... 213 6-4-9 SaaS 2016... 214 6-4-10 SaaS 2017... 214 6-4-11 SaaS 2018... 214 6-5-1 2016 2018... 215 6-5-2 2016... 216 6-5-3 2017... 216 6-5-4 2018... 216 7-2-1 RPA 2016 2022... 221 7-2-2 OCR 2016 2022... 222 7-2-3 BPM 2016 2022... 224 7-2-4 BRMS 2016 2022... 225 7-2-5 2016 2022... 227 2018 ITR Corporation. All Rights Reserved. xix
xx 2018 ITR Corporation. All Rights Reserved.