HDI Academy 2017 in Japan 1 2 A AB HALL MAP NS 30 NS 34 56 B HDI HDI2017 OFFICIAL GUIDE BOOK Are you ready to be the NEW face of Support 2Days10/1920 1Day1 59400 36720 41040 HDI 211680 HDI 105840 10.19 20 Special Thanks to Academy Official Partners https://www.hdi-japan.com/academy2017/ HDI-Japan 9:0017:00 TEL044-969-5031 MAILInfo@HDI-Japan.com Special Thanks to Academy Mini Partners
Are you ready to be the NEW face of Support KEYNOTE SPEAKER K02 Benedict Hernandez Are you ready to catch up continual service innovation 10/20( ) 13:00~ NSAB HDI 2017 Profile Pre KEYNOTE K01 10/19( ) 9:30~ NSAB HDI HDI-JAPAN Profile 2 3
19 SCHEDULE-AT-A-GLANCE 10/ 2017 20 FRI SCHEDULE-AT-A-GLANCE 2017 THU 10/ 9:00~17:00 NS 30 NS 9:00~18:00 NS 30 NS 12:00 13:00 14:00 14:45 15:15 001 002 003 004 005 006 007 008 BLUE RED YELLOW ORANGE PINK BLACK PURPLE GREEN AB 101 201 301 1 102 202 302 2 103 203 303 34 204 304 AB12 34 56 104 56 105 205 305 10:15 11:15 12:00 13:00 15:00 15:30 K02 601 701 AB 602 702 603 703 Are you ready to catch up continual service innovation 604 605 AB12 34 56 Benedict Hernandez 704 705 AB 56 34 1 9:00 9:30 K01 AB 9:00 9:15 AB 501 1 502 2 503 34 504 56 505 10:40 BLUEBLACK: AB PURPLEGREEN: 56 16:15 17:00 401 402 403 404 405 17:00 18:00 801 802 803 804 805 806 807 808 809 810 811 812 813 814 AB 815 816 4 5
S PECIAL EVENTS C O N V I N C E Y O U R M A N A G E R ORIENTEERING DISCUSSION 10/19( ) 10:40~ NSAB& 56 BENCHMARK UPDATE 2017 10/20( ) 13:00~ NSAB 001 002 003 004 005 006 007 008 BLUE RED YELLOW ORANGE PINK BLACK PURPLE GREEN HDI ACADEMY AWARD 2017 INTERACTIVE DISCUSSION 601 10/20( ) 10:15~ NSAB Supported by OKWAVE 10/19( ) 9:30~ NSAB 10/20( ) 17:00~ NSAB VIRTUAL DISCUSSION 10/19( )10/20( ) Supported by OKWAVE designed by Jcomp - Freepik.com 6 7
101913:00~ SESSIONS SESSIONS SESSIONS 101 AB O M,L BtoC L M S O C M L O BtoC BtoB BtoE O 403 2 L,M M,L BtoC 102 1 L,M C,M BtoC MARK 103 2 L M BtoC 104 34 L C,M BtoC MARK 104 105 56 O C,M O 8 9
101914:00~ SESSIONS SESSIONS 101915:15~ 201 AB M M,L BtoC 301 AB L,M M,L BtoC 202 1 S M,L BtoE 302 1 O M O 203 2 M M,L BtoC,BtoB 303 2 L,M M BtoB 204 205 104 34 56 S M BtoC L,M M,L BtoC 304 34 M L BtoC 305 104 56 M,S M,L O 10 11
101916:15~ SESSIONS SESSIONS 10 20 9:15~ 401 AB M,S C,M BtoB 501 AB L M BtoC,BtoB 402 1 S M BtoB 502 1 S M,L BtoE 403 2 L,M M,L BtoC 503 2 M M,L BtoB 404 34 L,M M BtoC 504 34 L,M M BtoC 505 104 56 M L BtoC 405 104 56 L M BtoC 12 13
10 20 10:15~ 10 20 11:15~ SESSIONS SESSIONS 601 AB L,M C,M,L BtoC,BtoB 701 AB L,M C,M BtoC 602 1 M L BtoC 702 1 L,M M BtoC 603 2 M M,L BtoB 703 2 L,M M BtoC 704 34 L,M M BtoC,BtoB 604 34 S L BtoB,BtoE 605 104 56 S M,L BtoE 705 104 56 L M,L BtoC 14 15
ROUND TABLE 815 816 E T W O R K I N G 10/20( ) 15:30~17:00 NSAB&1& 34& 56 801 802 N 803 804 805 806 807 808 809 810 811 812 813 814 E X P O H A L L A C T I V I T I E S NETWORKING PARTY 10/20( ) 17:00~ NSAB 19( )9:30~17:00 20( )9:00~17:00 10/20( ) 17:00~ NSAB 19( )11:00~17:00 20( )9:00~15:30 NS 56 16 17
2018 アワード KEIO PLAZA HOTEL TOKYO MAY 16th,2018 EXHIBITORS EXHIBITORS NS 56 https://www.hdi-japan.com/hdi/events6/award2017/hilight.asp 18 19