IBM Digital Analytics Explore ユーザー・ガイド



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Transcription:

2016 3 15 IBM Digital Analytics Explore IBM

129 IBM Digital Marketing and Analytics IBM Coremetrics IBM Coremetrics AdTarget IBM Coremetrics Benchmark IBM Coremetrics Enterprise Analytics IBM Coremetrics Explore IBM Coremetrics Import IBM Coremetrics Export IBM Coremetrics Intelligent Offer IBM Coremetrics Lifecycle IBM Coremetrics LIVEmail IBM Coremetrics Monitor IBM Coremetrics Search Marketing IBM Coremetrics Social Analytics IBM Coremetrics Tag Manager IBM Coremetrics Web Analytics IBM AdTarget IBM Digital Analytics Benchmark IBM Digital Analytics Multisite IBM Digital Analytics Explore IBM Digital Analytics Import IBM Digital Analytics Export IBM Digital Recommendations IBM Digital Analytics Lifecycle IBM LIVEmail IBM Digital Analytics Monitor IBM Search Marketing IBM Digital Analytics for Social Media IBM Digital Data Exchange IBM Digital Analytics IBM Digital Analytics ( ) IBM IBM March 15, 2016 IBM Digital Analytics Explore User's Guide Licensed Materials - Property of IBM Copyright IBM Corporation 2008, 2016.

1 IBM Digital Analytics Explore............... 1 Digital Analytics Explore...... 2 Digital Analytics Explore IBM Tealeaf.. 4.............. 5 Digital Analytics Explore...... 5 2........ 7.... 7.......... 7............ 8 Explore................ 8 IBM Tealeaf.................. 9........... 9.......... 10.... 10...... 11.... 11.......... 12........... 12...... 13....... 16.............. 16............ 17............ 18.............. 19.......... 19 3 Digital Analytics Explore............. 21.......... 21 Digital Analytics Explore IBM Tealeaf............. 23............... 23.............. 24............ 26............ 26 Digital Analytics Explore............. 27........ 28........ 28........ 29.......... 29.... 30............. 31.......... 31 CSV.... 32............. 33............. 36............. 39...... 40.............. 41.......... 41.... 42............. 43.......... 43............. 44............. 47...... 50........ 51.......... 51.............. 52............. 55.... 58............. 59.......... 60...... 60.......... 61........... 61.... 64.......... 65...... 66............ 66.... 66...... 67........ 71 4 Lifecycle.......... 73 Lifecycle.......... 73............ 73...... 75................ 75.... 76.......... 76...... 76 Lifecycle :.. 77....... 80........... 81 5 IBM Digital Analytics IBM Campaign.......... 83 IBM Digital Analytics Campaign.. 83 6............ 85............... 85............. 86................. 88 Copyright IBM Corp. 2008, 2016 iii

.............. 88............ 89 IBM Campaign Digital Analytics Explore............ 90............... 90.............. 91.. 93........... 94 (Attributes)............. 95 E............... 95....... 96 7......... 97............. 97............. 97....... 98........ 98....... 99........ 100.. 100.......... 101.......... 103.... 103 8... 105............. 105............. 109.............. 110............. 110 URL.......... 111...... 111 (Term Not Proided) 112 9 (Attributes)...... 113......... 113............ 114....... 114............ 115.......... 115 Video_Measurement............ 115 Web 2.0............. 117.............. 117............. 117.......... 118............. 118........ 118........... 118.......... 119............ 120 ()......... 121 ( )........ 122 ( )....... 123 A...... 125 B........... 127.............. 129................ 130.... 131 i IBM Digital Analytics Explore

1 IBM Digital Analytics Explore IBM Digital Analytics Explore Digital Analytics Digital Analytics Explore Digital Analytics 13 (400 ) 400 400 1 1 400 6 400 30 Explore 13 (400 ) Digital Analytics Explore 13 (400 ) 13 IBM 2008, 2016 1

Digital Analytics Explore Explore 1. Explore?? 17 Digital Analytics Explore Excel IBM Digital Analytics Lifecycle?? 1 2 hotels in San Francisco ( San Francisco Airport Holiday Inn )? LIVE?????? 2 IBM Digital Analytics Explore

1. Explore ()??? / Digital Analytics Explore / ( % ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( Reebok ) (Smith Jones Williams ) (I.E. 7 Google ) ( ) (CDF) ( ) 1 IBM Digital Analytics Explore 3

1. Explore () Explore Adobe Flex Digital Analytics Digital Analytics Explore ( ) Web Digital Analytics Explore IBM Tealeaf Digital Analytics Explore IBM Tealeaf 2 IBM Tealeaf Digital Analytics Explore Digital Analytics Explore Tealeaf Digital Analytics Explore IBM Tealeaf Tealeaf Tealeaf ID Tealeaf IBM Tealeaf CX Explore Explore Tealeaf IBM Tealeaf IBM Tealeaf Explore : 23 Digital Analytics Explore IBM Tealeaf : 9 IBM Tealeaf 4 IBM Digital Analytics Explore

80 IBM Digital Analytics : Adobe Flash Player V10 V11 : Microsoft Internet Explorer V9 Mozilla Firefox V29 Chrome V34 : 1GBRAM Digital Analytics Explore IBM Digital Analytics Explore Digital Analytics IBM Digital Analytics Explore 2 IBM Digital Analytics Explore URL ID URL IBM 1 IBM Digital Analytics Explore 5

6 IBM Digital Analytics Explore

2 Digital Analytics Explore 3 2 (Dashboards and Reports) Digital Analytics Explore Copyright IBM Corp. 2008, 2016 7

1. 2. 3. Digital Analytics Explore 1. 2. 3. Explore Explore IBM Digital Analytics Explore Explore Explore Explore Explore > 1 8 IBM Digital Analytics Explore

1. 2. ( ) 3. IBM Tealeaf IBM Tealeaf IBM Tealeaf IBM Tealeaf 80 1. 2. ( ) 3. IBM Tealeaf: IBM Tealeaf 4. a. b. c. 1 E 5. : 4 Digital Analytics Explore IBM Tealeaf 2 9

Digital Analytics Explore 1. 2. > 3. 4. 1. 2. 3. ( ) 4. 10 IBM Digital Analytics Explore

1. 2. a. b. 1. 2. 2 2 11

Digital Analytics Explore ( ) ( ) ( ) CTRL 2 2. X () Y 2 2 : 100% 100% 12 IBM Digital Analytics Explore

2. () X Y 2 2 10 Digital Analytics Explore 3. Digital Analytics Explore ( ) 1 : 1 2 2 1 2 2 13

3. Digital Analytics Explore () ( ) - All Data () IBM Campaign Export IBM Campaign 14 IBM Digital Analytics Explore

3. Digital Analytics Explore () E E 1 (1 ) (1 ) (1 ) (1 ) (1 ) 7 Excel CSV ( (1 ) ) E E () Excel CSV PNG Excel CSV Excel ( ) Web 2 15

: 4. 1 1 1 16 IBM Digital Analytics Explore

5 10 20 (Search Filter) 2 1 2 1 2 ( ) 5 10 20 2 3 2 2 17

Lifecycle Lifecycle 8 1 1 ( ) 1 8 1 2 18 IBM Digital Analytics Explore

2 B A B 2 Digital Analytics Explore () 1 5 5. 1 2 2 2 19

( ) (Annotation Management) 20 IBM Digital Analytics Explore

3 Digital Analytics Explore Digital Analytics Explore (Lifecycle () ) (*) Digital Analytics Explore 3 1 ->-> 2 ->->-> 3 -> 22 6 Copyright IBM Corp. 2008, 2016 21

6. 3 9 3 4 2 2 2 3 7 7. 2 2 2 2 8 1 2 ( 3 ) 8. 2 7 2 3 2 2 1 2 ( Smith Reebok ) (E 3?) (?) ( Googler (Google ) ) 10 10 22 IBM Digital Analytics Explore

IBM Tealeaf 1 (1 ) : 24 Digital Analytics Explore IBM Tealeaf Digital Analytics Explore IBM Tealeaf Tealeaf Tealeaf ID Tealeaf 1 Tealeaf Tealeaf 1 Tealeaf Tealeaf ( > ) Tealeaf Tealeaf Explore Digital Analytics IBM Tealeaf ID IBM Tealeaf cximpact : 4 Digital Analytics Explore IBM Tealeaf Digital Analytics Explore 1 > 90 3 Digital Analytics Explore 23

: 1 Explore 3 > (Custom Metrics) / 24 IBM Digital Analytics Explore

: - Smith : : 21 91 3 Digital Analytics Explore 25

113 9 (Attributes) Digital Analytics Explore Digital Analytics Explore IBM Digital Analytics 1 1 : 98 Digital Analytics Explore Digital Analytics Explore 1 120 Digital Analytics Explore IBM Digital Analytics Digital Analytics Explore IBM Digital Analytics 3 26 IBM Digital Analytics Explore

(Aerage across clicks) IBM Digital Analytics (marketing attribution windows) Digital Analytics Explore 1 URL Digital Analytics Explore 2 3 Digital Analytics Explore 27

14 20 : 1 27 Digital Analytics Explore : : 23 24 IBM Digital Analytics Multisite ID ID 2 2 ( A B) B A B B 28 IBM Digital Analytics Explore

(MMC ) ( ) N 3 10 ( ) ( ) 4 : IBM Tealeaf 1. 3 3 Digital Analytics Explore 29

2. 10 > > (Custom Metrics) : 23 24 1 Digital Analytics Explore 13 13 (400 ) 400 ( ) 400 13 30 IBM Digital Analytics Explore

1 1 1 93 93 1 1 1 10,000 10,000 50 100 1,000 10,000 ID 50,000 50 100 100 100 2 100 3 50 100 50 100 100 10 1,000 3 Digital Analytics Explore 31

Digital Analytics CSV 1,000,000 ID CSV Excel CSV CSV 50 50 Digital Analytics Explore CSV 1,000,000 CSV 7 7 CSV CSV : Digital Analytics Explore 10,000 ( ID 50,000 ) ID CSV CSV 32 IBM Digital Analytics Explore 1. ( ) 2. CSV

Digital Analytics Explore 1 1 1. 2. ( ) (Drag and Drop) : 1. 2. (Filter Category) 3. 4. 5. 1 ID ( ) 3 Digital Analytics Explore 33

34 IBM Digital Analytics Explore Shift Ctrl 1 OK OR : 6. () 7. 1 AND 4 OR OR 5 AND ( >=3 ) AND ( ) ( ) ( ) 8.

1. 2. 3. 4. 5. ( ) ( ) : 1. 2. 3. : ( ) ( ) ( ) 3 Digital Analytics Explore 35

Digital Analytics Explore : 1. 2. 3. ( ) (Drag and Drop) 1. 2. - - (Prior) : - 36 IBM Digital Analytics Explore : IBM Tealeaf Tealeaf Tealeaf ID Digital Analytics IBM Digital Analytics Tealeaf 3. (Segment Set Category) 4. 5.

6. 1 ID ( ) Shift Ctrl 1 OK OR : 7. () 8. 1 AND 5 OR OR 6 AND ( >=3 ) 3 Digital Analytics Explore 37

AND ( ) ( ) ( ) 9. 1. 2. 3. 4. 5. ( ) ( ) : 38 IBM Digital Analytics Explore

1. 2. : ( ) ( ) ( ) 1 1 2 ( ) ( ) 10 1 2 4 ( ) 3 Digital Analytics Explore 39

1. 3 2. 10 23 3. 1. ( 50 : ) 2. 3. : ( 250 ) 4. : E E E Excel CSV ( ) E E 40 IBM Digital Analytics Explore

5 10 ( ) ( ) 4 : IBM Tealeaf 1. 5 2. 3 Digital Analytics Explore 41

10 > > (Custom Metrics) : 23 24 1 Digital Analytics Explore 13 13 (400 ) 400 ( ) 400 13 1 1 1 93 93 1 1 1 42 IBM Digital Analytics Explore

10,000 10,000 50 100 1,000 10,000 ID 50,000 50 100 100 100 2 100 3 50 100 50 100 100 10 1,000 Digital Analytics 3 Digital Analytics Explore 43

Digital Analytics Explore 1 1 1. 2. ( ) (Drag and Drop) 44 IBM Digital Analytics Explore : 1. 2. (Filter Category) 3. 4. 5. 1

ID ( ) Shift Ctrl 1 OK OR : 6. () 7. 1 AND 4 OR OR 5 AND ( >=3 ) AND ( ) ( ) 3 Digital Analytics Explore 45

( ) 8. 1. 2. 3. 4. 5. ( ) ( ) : 1. 2. 3. : 46 IBM Digital Analytics Explore

( ) ( ) ( ) Digital Analytics Explore : 1. 2. 3. ( ) (Drag and Drop) 1. 2. - - (Prior) : - 3 Digital Analytics Explore 47

: IBM Tealeaf Tealeaf Tealeaf ID Digital Analytics IBM Digital Analytics Tealeaf 3. (Segment Set Category) 4. 5. 6. 1 ID ( ) Shift Ctrl 1 OK OR : 7. () 8. 1 AND 5 48 IBM Digital Analytics Explore

OR OR 6 AND ( >=3 ) AND ( ) ( ) ( ) 9. 1. 2. 3. 4. 5. ( ) ( ) 3 Digital Analytics Explore 49

: 1. 2. : ( ) ( ) ( ) 1. ( 50 : ) 2. 3. : ( 250 ) 4. : E E E Excel CSV ( ) 50 IBM Digital Analytics Explore

E E ( ) 10 3 10 ( ) ( ) 4 : IBM Tealeaf 1. 3 3 Digital Analytics Explore 51

2. 10 > : 23 1 1 1. 2. ( ) (Drag and Drop) 3. 1. 52 IBM Digital Analytics Explore

2. (Group Set Category) 3. 4. 5. 1 ID ( ) Shift Ctrl 1 OK OR : 6. () 7. 1 AND 4 OR OR 5 3 Digital Analytics Explore 53

AND ( >=3 ) AND ( ) ( ) ( ) 8. 1. 2. 3. 4. ( ) ( ) 52 54 IBM Digital Analytics Explore

: 1. 2. 3. : ( ) ( ) 52 ( ) Digital Analytics Explore : 1. 2. 3. ( ) (Drag and Drop) 1. 2. - 3 Digital Analytics Explore 55

- (Prior) : - : IBM Tealeaf Tealeaf Tealeaf ID Digital Analytics IBM Digital Analytics Tealeaf 3. (Segment Set Category) 4. 5. 6. 1 ID ( ) Shift Ctrl 1 OK OR : 7. 56 IBM Digital Analytics Explore

() 8. 1 AND 5 OR OR 6 AND ( >=3 ) AND ( ) ( ) ( ) 9. 1. 2. 3 Digital Analytics Explore 57

3. 4. 5. ( ) ( ) : 1. 2. : ( ) ( ) ( ) 1 58 IBM Digital Analytics Explore

Digital Analytics Explore 13 13 (400 ) 400 ( ) 400 13 1 1 1 93 93 1 1 1 10,000 10,000 50 100 1,000 10,000 ID 50,000 50 100 100 100 2 100 3 50 100 50 100 100 10 1,000 3 Digital Analytics Explore 59

Digital Analytics 1. ( 50 : ) 2. 3. : ( 250 ) 4. : E E E Excel CSV 60 IBM Digital Analytics Explore

( ) E E KPI () ( 10 ) 10 10 23 : IBM Tealeaf 1. 2. 3. ( ) (Drag and Drop) 1. 2. - 3 Digital Analytics Explore 61

- (Prior) : - : IBM Tealeaf Tealeaf Tealeaf ID Digital Analytics IBM Digital Analytics Tealeaf 3. (Segment Set Category) 4. 5. 6. 1 ID ( ) Shift Ctrl 1 OK OR : 7. 62 IBM Digital Analytics Explore

() 8. 1 AND 5 OR OR 6 AND ( >=3 ) AND ( ) ( ) ( ) 9. 1. 2. 3 Digital Analytics Explore 63

3. 4. 5. ( ) ( ) : 1. 2. : ( ) ( ) ( ) 1 64 IBM Digital Analytics Explore

Digital Analytics Explore 13 13 (400 ) 400 ( ) 400 13 1 1 1 93 93 1 1 1 Digital Analytics 3 Digital Analytics Explore 65

1. ( 50 : ) 2. 3. : ( 250 ) 4. : E E E Excel CSV ( ) E E 1 8 3 10 66 IBM Digital Analytics Explore

( ) ( ) 4 1. 3 2. 5 : 1 1 3 Digital Analytics Explore 67

1. 2. ( ) (Drag and Drop) : 1. 2. (Filter Category) 3. 4. 5. 1 ID ( ) Shift Ctrl 1 OK OR 68 IBM Digital Analytics Explore

: 6. () 7. 1 AND 4 OR OR 5 AND ( >=3 ) AND ( ) ( ) ( ) 8. 3 Digital Analytics Explore 69

1. 2. 3. 4. 5. ( ) ( ) : 1. 2. 3. : ( ) ( ) ( ) 70 IBM Digital Analytics Explore

50 50 100 1,000 10,000 50,000 1. ( 50 ) 2. 3. : ( 250 ) 3 Digital Analytics Explore 71

72 IBM Digital Analytics Explore

4 Lifecycle Lifecycle Lifecycle Lifecycle IBM LIVEmail Lifecycle Lifecycle Lifecycle Lifecycle 6 (Show Milestone Progression) 2 Copyright IBM Corp. 2008, 2016 73

ID ID Digital Analytics Cookie ID Digital Analytics ID ID Web Digital Analytics 3 ID ( 1 ) ( ) ID ( E ) 3 1 Cookie Web 4 ID Digital Analytics 4 ID ID ID 2 1 ID ID ID ID ID ID Digital Analytics Explore ID 1 ID ( 1 ) 6 74 IBM Digital Analytics Explore

1. (New Milestone) 2. 3. 4. (Sae Milestone) 5. 6. ( ) 7. ( ID ID ID (Visitor & Registration ID) ) 3 5 : 23 24 1 () 1 1 93 4 Lifecycle 75

1 400 Lifecycle Tealeaf IBM Tealeaf ID Tealeaf IBM Tealeaf IBM Tealeaf 3 2 (3 ) (5 ) 23 ( ) ( ) 1. ( 50 : ) 2. 76 IBM Digital Analytics Explore

3. : ( 250 ) 4. : E E E Excel CSV ( ) E E Lifecycle : 2010 7 400?????????? ()? (B) (A) ( ) 4 Lifecycle 77

6 (Show Milestone Progression) (Migrators) - A A 1 (Ag Days to Reach) (Ag Days Between) ( (Show Progression) ) (Ag Sessions to Reach) (Ag Sessions Between) ( (Show Progression) ) : + A 78 IBM Digital Analytics Explore

: + A 5 (%) ( ) : (Milestone Progression)Lifecycle 4 Lifecycle 79

A B () : : B IBM LIVEmail IBM Campaign IBM Tealeaf IBM Campaign IBM Campaign IBM Export ID ( 400 ) ID ID ID : IBM Campaign 1 80 IBM Digital Analytics Explore

1. ( ) 2. a. LIVEmail: E b. IBM Campaign: IBM Campaign Export IBM Campaign IBM Digital Analytics Export c. IBM Tealeaf: IBM Tealeaf IBM Tealeaf 3. 4. : 4 Digital Analytics Explore IBM Tealeaf 1 (1 Session Visitor) > 2 (2 Session Visitor) > 3-5 (3-5 Session Visitor) > 6-10 (6-10 Session Visitor) > 10 (10+ Session Visitor) (Non-Eent Initiator) > (Eent Initiator) > 1x (1x Eent Completer) > 2x (2x Eent Completer) > 3-5x (3-5x Eent Completer)> 6x+ (6x+ Eent Completer) (Value Lifecycle) ($0) > ($1-100) > ($101-500) > ($501-1,000) > ($1,001-10,000) > ($10,000 ) 4 Lifecycle 81

1 > 2 > 3 1 > 2 > 3 > 4 > > > 82 IBM Digital Analytics Explore

5 IBM Digital Analytics IBM Campaign Digital Analytics IBM Campaign Digital Analytics IBM Campaign IBM Campaign Web Digital Analytics Web IBM Campaign ROI IBM Digital Analytics Campaign Digital Analytics Web Analytics IBM Campaign Digital Analytics Digital Analytics Campaign 1. ( ): SSO (SSO) IBM Marketing Platform Digital Analytics Digital Analytics 2. IBM Campaign 80 Explore 89 3. Digital Analytics Export IBM Digital Analytics Export 4. Campaign Copyright IBM Corp. 2008, 2016 83

a. Digital Analytics IBM Marketing Platform ID b. c. IBM Marketing Platform d. IBM Digital Analytics Campaign e. Campaign Digital Analytics f. Campaign g. Digital Analytics h. Campaign Digital Analytics : IBM Campaign IBM Campaign 84 IBM Digital Analytics Explore

6 8 > ID 9. Copyright IBM Corp. 2008, 2016 85

10. 1 / 1 ( ) 1 1 Digital Analytics Explore 86 IBM Digital Analytics Explore

- - - 11 11. Digital Analytics ID 6 87

11. () ( ) ( ) 1 : Digital Analytics Explore 1 12 12. Digital Analytics Explore 1 88 IBM Digital Analytics Explore

13. Digital Analytics Explore ( 14 ) 14. Marketing Center IBM Marketing Center Marketing Center 6 89

() : IBM Tealeaf IBM Campaign Digital Analytics Explore Digital Analytics Explore IBM Campaign IBM Campaign IBM Digital Analytics Export 1. > 2. 3. IBM Campaign IBM Digital Analytics Export Campaign Segment IBM Digital Analytics Export Digital Analytics Explore 23 90 IBM Digital Analytics Explore

15. Explore > (Custom Metrics) (Custom Metrics) (Create New Custom Metric) ( ) 6 91

() () 1 (Count Distinct) (Sum) () (Custom Metrics) 92 IBM Digital Analytics Explore

16. Explore : 24 89 88 24 IBM Digital Analytics Multisite ID ID 6 93

1. > > 2. ( ) 3. 1 ID 4. ID (100%) Digital Analytics Explore x y ( Lifecycle z Lifecycle ) Digital Analytics ID 85 ( ) 1? 1?? Digital Analytics 94 IBM Digital Analytics Explore

(Attributes) > E E Digital Analytics Explore E E - - - E E 17 17. E E ID E E E E E E E E E E 6 95

17. () E E E E E E E E Digital Analytics Explore 96 IBM Digital Analytics Explore

7 IBM Digital Analytics Explore ID ID E ( IBM LIVEmail ID ) / ( / ) 50 50 50 : ID Digital Analytics ID Cookie 1 Cookie ID ( 1 ID ) ID IBM 2008, 2016 97

Digital Analytics 1 1 2 2 1 4 1 2 ( 2 ) 4 2 IBM Digital Analytics Digital Analytics Explore Digital Analytics Digital Analytics ( ID ) ID Cookie Digital Analytics 2 1 ID Digital Analytics 1 1 2 2 Digital Analytics 1 4 2 18. CTR 98 IBM Digital Analytics Explore

18. () (IMP { } {}) (IMP { } }) (IMP { } }) * (IMP { } }) (IMP { } }) * (IMP { } }) * (IMP { } }) (IMP { } }) (IMP { } }) (IMP { } }) (Cookie ) (1 93 ) ( ) (IMP 30 )30 7 99

1. IBM Digital Analytics Digital Analytics ( ) Digital Analytics Cookie 2. ( ) : ( (IMP 90 )) : IBM Digital Analytics Import IBM Digital Analytics Import 3 ( ) 1 100 IBM Digital Analytics Explore

1. IBM Digital Analytics Import 2. 3. 4. Import 5. IBM Digital Analytics Admin 6. ( ) : ( ) : 1 : : + : (COGS) : / : : : : : + 7 101

: : + : (COGS) : / : : : : : + / / / / / / / / : : / / : : : (COGS) : / : : : : : : (COGS) : / : : : / 102 IBM Digital Analytics Explore

/ / / / / 50 50 50 / Smith SMITH 1. IBM Digital Analytics Import 2. 3. 4. Import 5. IBM Digital Analytics Admin 6. 7 103

104 IBM Digital Analytics Explore

8 Digital Analytics Explore 106 107 107 Q: Digital Analytics Explore A: Digital Analytics Explore Q: ( ) A: Q: A: Digital Analytics Q: Digital Analytics Explore A: Digital Analytics Q: 15 A: 1 50 1 Author=Smith Language=German Author+Language 3 "Blue Green Yellow" Color : (Language=German ) Copyright IBM Corp. 2008, 2016 105

Q: IBM Digital Analytics Export Builder IBM LIVEmail A: Digital Analytics Explore Q: Digital Analytics Explore A: Digital Analytics Explore Q: A: 1 10 Q: A: Q: A: [and] [or] ( [or] [and] T61 ) [and] ( IE [and] Win ) Q: Digital Analytics Explore A: ( ) Q. (IE_7 Internet Explorer ) A. Q. 1 A. WILDCARD? URL (xyz.com/us xyz.com/ca xyz.com/zn ) (xyz.com/us/abc.html ) WILDCARD *xyz.com/?? xyz.com / 2 WILDCARD?? (WILDCARD *support*?abc=* ) 106 IBM Digital Analytics Explore

Q. A. WILDCARD?* NOT WILDCARD?* Q: A: JaaScript JaaScript Digital Analytics Cookie Cookie ( no-script ) Cookie http://support.coremetrics.com (Mobile Implementation) Q: A: ( ) (APPLE IPHONE ) Digital Analytics () Q: A: Digital Analytics Quoa Digital Analytics IP Digital Analytics IP (T-Mobile USA ) IP Q: A: Digital Analytics 8 1 1 5 ( ) Q: AOL A: Digital Analytics DMA 8 107

IP AOL US AOL AOL Q: A: Digital Analytics Explore Q: A: E PowerPoint Digital Analytics Explore PDF PDF Q: A: Q. A. Q: A: ( ) 1 Q: 1 Q: A: Q. Digital Analytics Explore 1 URL A. 108 IBM Digital Analytics Explore

1 2 Q. A. Q. 1 A. 1 1 ( ) Q. 1 A. 1 x y Q. A. Q. ( ) A. 1 ( ) ( ) 8 109

() Digital Analytics Explore Digital Analytics 19 19. MMC (cm_mmc=) / (CDF) JaaScript (CDF) - (cm_re=) - (cm_sp=) ( 113 ) 110 IBM Digital Analytics Explore

Digital Analytics Explore IBM Digital Analytics ID ID Digital Analytics ID ( ) Digital Analytics Explore 48 ID ID Digital Analytics Explore (Cookie ) IP UTF-8 UTF-8 (SHIFT-JIS GB-2312 ) Digital Analytics 100 Digital Analytics Explore Digital Analytics 0 Cookie Digital Analytics Explore URL URL URL ( URL ) URL URL Digital Analytics Explore ( ) 8 111

(Term Not Proided) URL (Google Yahoo! ) 112 IBM Digital Analytics Explore

9 (Attributes) Digital Analytics Explore Web 1 Google Checkout Web IBM Digital Analytics Import : 24 ( ) 1. (cmdatatagutils.js) ID ID Digital Analytics 2. IBM 2008, 2016 113

3. 1 4. Admin Explore / 50 20 / Explore ID / 20. : (p_a1 p_a2... p_a50) : (pr_a1 pr_a2... pr_a50) : (s_a1 s_a2... s_a50) / : (o_a1 o_a2... o_a50) : (c_a1 c_a2... c_a50) : (e_a1 e_a2... e_a50) URL (cm_mmca1= cm_mmca2=...cm_mmca50=) (rg1 rg2... rg50) 1 256 Internet Explorer URL 2083 114 IBM Digital Analytics Explore

: 256 Red Green Blue Digital Analytics 1 5 ( ) cmcreatepageiewtag("pageid", "CategoryID", "SearchTerm", "SearchResults"); cmcreatepageiewtag("spurs Win Northwest Diision", "Basketball", "Tim Duncan", "32"); cmcreatepageiewtag("pageid", "CategoryID", "SearchTerm", "SearchResults", "Type-_-Author-_-Split Test Version-_-Page Value-_-Language"); cmcreatepageiewtag("spurs Win Northwest Diision", "Basketball", "Tim Duncan", "32", "Article-_-Smith-_-C-_-150-_-Spanish"); Digital Analytics p_a1=type p_a2=author p_a3=split_test_version p_a4=page_value p_a5=language Digital Analytics Admin Explore Video_Measurement ( : ) 9 (Attributes) 115

( : 6) 13 (e_a13) Video Status 0 =Start; 1 =Pause; 2 =Play; 3 =Completion 13 Video Status 14 (e_a14) Video Time Stamp ( ) 1:23 83 14 Video Time Stamp 15 (e_a15) Video Length ( ) 3:10 190 14 Video Length 0 1.350 1 45 2 65 3 135 1.23 / 0 Video Status = 3 Video 0:02:13 TimeStamp (%) Video Length Status = 3 78.43% Video TimeStamp TimeStamp >= (0.98*Video Length) Video Status = 3 Video Status=0 63.54% : ( : ) : ( : Windows Media Player Real Player Quick Time) : ( : Holiday Inn ) 116 IBM Digital Analytics Explore

Web 2.0 Web 2.0 3 () : RSS : : MMC : : Web 2.0 Storefront AJAX Flash/ Flex Wiki : : : : MMC RSS MMC www.yoursite.com www.yoursite.com?cm_mmc=widgets-_-news-_-topstories-_-spurswindecisiegame ( ) ( 50 10 ) Web 2.0 ( ) Ajax Ajax Flash 1 9 (Attributes) 117

Ajax ( 1 2 ) ( ) ( ) ( ) Digital Analytics Explore (MCS) (COGS) 15 COGS $25.00 - $25.00 Digital Analytics Explore ( : A) ( : Smith) ( : ) ( : 25) 118 IBM Digital Analytics Explore

( : 03-25-2008) () ( : Smith) ( : 03-25-2008) ( : ) ( : ) ( : C1R1) ( : Holiday Inn ) ( : Windows Media Player) ( : 2) ( : 38) ( : 145) ( : ) ( : ) ( : Gold) ( : ) ( : A) ( : ) ( : ) ( : 25) ( : 03-25-2008) ( : ) ( : ) () ( : ) ( : ) ( : ) () ( : ) ( : B) ( : ) ( : ) 9 (Attributes) 119

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