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Hirosaki University Repository Title 労働過程とジェンダー : 感情労働からのアプローチ Author(s) 鈴木, 和雄 Citation 人文社会論叢. 社会科学篇. 1, 1999, p.29 44 Issue Date 1999-03-20 URL http://hdl.handle.net/10129/1114 Rights Text version publisher http://repository.ul.hirosaki-

Managed Heart 1 29

2 3 Hochschild, 1983:156-157 Hochschild, 1983:21,156,158 4 30

Hochschild, 1983:159 Hochschild, 1983:159-160 5 6 7 Hochschild, 1979:570 Hochschild, 1983:160 8 31

9 10 11 Hochschild, 1983:163 well-being Hochschild, 1983:164-165 32

12 Hochschild, 1983:163 Hochschild, 1983:166-167 Managed Heart 13 Kemper, 1985:1369 Hochschild, 1983:167 deference 14 Hochschild, 1983:163, 166-169 15 33

Hochschild, 1983:169-170, 1990:100-101 16, 1990:105-107, 379, 1990: 34

, 1990:67 doctorine of feelings Hochschild, 1983:172-174 Hochschild, 1983:174-175 35

Hochschild, 1983:175-176 Hochschild, 1983:177 Hochschild, 1983:177-178 Hochschild, 1983:178-179 Hochschild, 1983:180 36

Hochschild, 1983:180-181 17 18 37

Hochschild, 1983:181-182 Hochschild, 1983:182-184 would-be man Hochschild, 1983:184 38

Hochschild, 1983:189-194 Hochschild, 1983:195-196 Hochschild, 1983:196 39

19 Hochschild, 1983:197 Hochschild, 1983:175 Hochschild, 1983:163, 165 40

Hochschild, 1983:176 1998 Wouters(1989:98-100), Frank(1987:60-61), Hayes(1984:485), Scheff(1984:158) Hochschild, 1983:157 Hochschild, 1997 41

Hochschild, 1997:35ff. 1995 Edwards 1979 Edwards 1979 1990 1985 1995;1996 Hochschild, 1979:571 Hochschild, 1983:160 1995;1996 Mills, 1986:113 1998 Hochschild, 1983:166 Kemper, 1985:1369 Hochschild, 1983:168 42

, 1990:, 1990:188, 1990:295-296 Hochschild, 1990:78-79 1998 Hochschild, 1983:109 Frank 1987:61 Hochschild, 1983a:36 Hochschild, 1983a:42 Edwards, Richard C.(1979), Contested Terrain: The Transformation of Workplace in the Twentieth Century, Basic Books, Inc., Publishers, New York. Frank, Dona(1987), The Traffic in Subservience: Public-Contact Service Work, Monthly Review, vol.39, no.2, June. Hayes, Adrian C.(1984), Review of The Managed Heart by Arlie Russel Hochschild, Work and Occupations, vol.11, no.4, November. Hochschild, Arlie Russel(1979), Emotion Work, Feeling Rules, and Social Structure, American Journal of Sociology, vol.85, no.3, November. (1983), The Managed Heart: Commercialization of Human Feelings, University of California Press, Ltd., Berkley, California. (1983a), Smile Wars, Mother Jones, vol.8, December. 43

(1997), The Time Bind: When Work Becomes Home and Home Becomes Work, Metropolitan Books, Henry Holt and Company, New York. Kemper, Theodore D.(1985), Review of The Managed Heart by Arlie Russel Hochschild, American Journal of Sociology, vol.90, no.6, May. Mills, Peter K.(1986), Managing Service Industries: Organizational Practice in a Postindustrial Economy, Ballinger Publishing Company, Cambridge, Massachusetts. Scheff, T. J.(1984), The Heart Has Its Reasons, Contemporary Sociology: A Journal of Reviews, vol.13, no.2, March. Wouters, Cas(1989), The Sociology of Emotions and Flight Attendants: Hochschild's Managed Heart, Theory, Culture and Society, vol.6, no.1. (1995) (Louis Althusser, Ideologie et appareils ideologiques d'etat, La Pensee, n.151, juin 1970) (1990) (Arlie Russel Hochschild with Anne Machung, The Second Shift: Working Parents and the Revolution at Home, Viking Penguin, a division of Penguin Books USA Inc., New York, 1989) D.M./ R.C./ M.(1990) : Gordon,D.M., Edwards, R.C., and M.Reich, Segmented Work, Divided Workers: The Historical Transformation of Labor in the United States, Cambridge University Press, 1982), (1995) (1996) (1998) (1985) Edwards=Gordon=Reich 44