Cisco Unity Connection Release 7.x 2008 8 25 Text Part Number:
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CONTENTS Cisco Unity Connection 1 Cisco Unity Connection 3 Connection 3 Connection 4 Connection 4 5 Cisco Unity Connection 5 6 9 11 13 15 17 17 18 Phone View 19 22 23 23 24 25 27 29 31 31 32 Cisco Unified MeetingPlace Cisco Unified MeetingPlace Express 33 35 35 Cisco Unity Connection iii
Contents 36 37 39 40 40 40 40 41 41 41 42 43 44 46 47 49 49 50 51 53 53 54 56 58 58 59 59 60 61 61 62 63 64 Connection 65 67 67 iv Cisco Unity Connection
Contents 67 67 68 68 71 71 71 73 73 74 75 76 76 77 78 78 79 Cisco Unity Connection 80 80 81 83 83 83 84 85 87 87 88 88 88 88 Cisco Unity Connection 89 90 90 91 Cisco Unity Connection v
Contents 91 92 92 93 93 94 94 95 95 1 96 196 197 197 198 198 N 99 N99 N99 N100 N100 X 101 X101 X101 X102 X102 S 103 S103 S103 vi Cisco Unity Connection
Contents S104 S104 105 105 106 107 107 108 108 Cisco Unity Connection vii
Contents viii Cisco Unity Connection
Cisco Unity Connection Cisco Unity Connection Connection Connection ID Cisco Unity Connection 1 2 3 Connection Connection * Connection Connection Cisco Unity Connection 1
Cisco Unity Connection 2 Cisco Unity Connection
Cisco Unity Connection 3 Connection 4 Connection 4 Connection Connection Cisco Unity Connection Connection Connection Connection 2 Connection Connection TTY TTY Connection Cisco Unity Connection 3
Connection Cisco Unity Connection Connection Connection Connection 3 7 Connection Connection Cisco Unity Connection Connection Connection Connection Cisco Unity Connection Help 105 Tutorial Send a private and urgent message to Tina Chen 0 Touchtone command Help Touchtone conversation9 Connection Connection 4 Cisco Unity Connection
5 Cisco Unity Connection 6 9 11 13 15 Cisco Unity Connection Cisco Unity Connection Cisco Unity Connection 1 2 3 4 Connection Connection * ID # Connection # 1 1 Connection Cisco Unity Connection 5
Cisco Unity Connection 1 Connection Connection Connection Connection Connection Connection 2 1 2 3 Connection 8 # ## Connection # 7 9 77 99 6 Cisco Unity Connection
1 2 Connection Connection What do you want to do Send a message Send an urgent message to Tim SmithSend a private message 3 # 8 4 Connection Connection Remove Connection 9 Connection 5 Connection Done Send Review recipients Edit recipients Add names Change recording Review message properties Set urgent Set private Set urgent and private Set return receipt Cisco Unity Connection 7
Future delivery Today Tomorrow Send Cancel future delivery Review message 8 Cisco Unity Connection
Connection Connection 2 1 2 3 Connection 1 2 Connection Connection What do you want to do Play Messages Connection Play <voice messages/e-mails/receipts> 1 Play new messages 1 Connection Play <new/saved/deleted> messages from < > Play saved <voice messages/e-mails/receipts> 1 Play saved messages 3 Cisco Unity Connection 9
Play deleted <voice messages / e-mails / receipts> 1 2 Play deleted messages 1. Connection 2. 3 Repeat 1 Previous 1 4 Next 1 6 / Save 2 Delete 3 Reply 4 Reply all Resend 4 1 Call sender 4 4 Forward 5 / 1 Mark new 6 7 Message properties 1. 10 Cisco Unity Connection
NDR Unity Connection Messaging System Connection Connection 2 1 2 8 # ## Connection # 7 9 77 99 3 1 Reply Reply all 2 8 # 3 Cisco Unity Connection 11
Connection Done Send Review recipients Edit recipients Change recording Review message properties Set urgent Set private Set urgent and private Set return receipt Mark for future delivery Today Tomorrow Send Cancel future delivery Add names Review message 4 12 Cisco Unity Connection
Connection 2 1 2 8 # ## Connection # 7 9 77 99 3 1 2 Forward 8 # 3 Connection Remove Cisco Unity Connection 13
Connection 9 Connection 4 Connection Done Send Review recipients Edit recipients Edit message Review message properties Set urgent Set private Set urgent and private Set return receipt Mark for future delivery Today Tomorrow Send Cancel future delivery Add names Review message 5 14 Cisco Unity Connection
Cisco Unity Connection 1 Connection 1 Cisco Unity Connection NDR Connection NDR Connection NDR Connection Connection NDR Connection NDR 2 1 2 3 Connection > 1 2 Connection Connection What do you want to do Play Receipts Connection Play <new/saved/deleted> receipts Connection Cisco Unity Connection 15
3 Repeat 1 / Save 2 Delete 3 NDR Resend 4 Mark new 6 7 Message properties NDR Play original message 8 16 Cisco Unity Connection
17 18 19 Phone View 22 Cisco Unity Connection 3 Phone View Cisco IP Phone LCD Connection Cisco Unity Connection 17
Cisco Unity Connection Connection 1 2 Connection 3 Touchtone conversation9 Connection 3 4 # # Connection Connection # Connection 18 Cisco Unity Connection
Phone View Phone View Phone View Cisco IP Phone LCD LCD Connection 2 Phone View 1 2 3 Connection Connection Connection # # Connection Connection # Connection 4 LCD Connection Select Next Previous More Go To Exit Go ToExit 4 Connection Cisco Unity Connection 19
Phone View 5 Phone View 1 Connection 2 Connection What do you want to do LCD Show <voice messages/receipts> Show new messages Connection Show <new/saved/deleted> messages from < > Show saved <voice messages/receipts> Show saved messages Show deleted <voice messages /receipts> 1 Show deleted messages 1. 3 LCD Connection Select Next Previous More Go To Exit Go ToExit 4 Connection 4 20 Cisco Unity Connection
Phone View Repeat 1 Previous 1 4 Next 1 6 / Save 2 Delete 3 Reply 4 Reply all NDR Resend 4 1 Call sender 4 4 Forward 5 / 1 Mark new 6 7 1 Fax 8 Message properties 9 1. Cisco Unity Connection 21
1 2 Connection 3 Touchtone conversation9 Connection 3 4 Connection 5 6 # 22 Cisco Unity Connection
23 24 25 Cisco Unity Connection Cisco Unity Connection 23
Cisco Unity Connection Connection Connection Connection 2 1 2 3 Connection > 1 2 Connection Connection What do you want to do Empty Deleted Items folder Connection Yes 1 Play deleted messages Delete Next 24 Cisco Unity Connection
2 1 2 3 Connection > 1 2 Connection Connection What do you want to do Play deleted messages Connection Play deleted messages from < > Play deleted <voice messages/e-mails/ receipts> Connection / 3 Cisco Unity Connection 25
1 1 1. Repeat Previous Next Save Delete Reply Call sender Forward Mark new Message properties 26 Cisco Unity Connection
1 1 1 1 Cisco Unity Connection Connection MWI Connection MWI MWI MWI Cisco Unity Connection 27
1 2 Connection Connection What do you want to do Dispatch messages 3 Accept Decline Postpone 28 Cisco Unity Connection
Cisco Unity Connection Call Harriet SmithConnection Harriet Connection Connection Connection NoConnection 1 2 Connection Connection What do you want to do Connection Call < / > Call Frank Edwards Connection Call < >1 12345 Call one two three four five Call twelve three forty-five Call < / > at < home/work/mobile> Call Bob on his mobilecall Service Department at work 3 Connection Cancel Cisco Unity Connection 29
30 Cisco Unity Connection
31 32 33 Cisco Unified MeetingPlace Cisco Unified MeetingPlace Express Microsoft Outlook Cisco Unified MeetingPlace Cisco Unified MeetingPlace Express Cisco Unified MeetingPlace Cisco Unified MeetingPlace Express Cisco Unity Connection 31
2 1 2 3 4 Connection 1 2 Connection Connection What do you want to do Play MeetingsList Meetings Play Meetings on < >List Meetings on < > 3 Cisco Unified MeetingPlace Cisco Unified MeetingPlace Join Express List participants Details Send message to organizer Send message to participants Next Previous Accept Decline Cancel meeting 32 Cisco Unity Connection
Cisco Unified MeetingPlace Cisco Unified MeetingPlace Express Cisco Unified MeetingPlace Cisco Unified MeetingPlace Express Cisco Unified MeetingPlace Cisco Unified MeetingPlace Express Cisco Unity Connection 2 1 2 3 Connection > Cisco Unified MeetingPlace Cisco Unified MeetingPlace Express 1 2 Connection Connection What do you want to do Start Meeting 3 Cisco Unified MeetingPlace Cisco Unified MeetingPlace Express Cisco Unity Connection 33
Cisco Unified MeetingPlace Cisco Unified MeetingPlace Express 34 Cisco Unity Connection
35 36 37 Cisco Unity Connection Connection Cisco Unity Connection 35
2 1 2 3 Connection 1 2 Connection Connection What do you want to do Play New Fax Messages Play Faxes 3 Fax Message properties Connection Forward Connection Reply Next Previous 36 Cisco Unity Connection
9 2 1 2 3 Connection >> 1 2 Connection Connection What do you want to do Setup 3 4 > Voice Command Conversation * Cisco Unity Connection 37
38 Cisco Unity Connection
40 42 43 44 46 47 Cisco Unity Connection 39
Cisco Unity Connection 6 Connection Connection Connection < > < > Connection Cisco Unity Assistant Web Connection Connection 63 Connection 40 Cisco Unity Connection
Connection Connection B Connection < > < > Cisco Unity Connection 41
2 1 2 Connection > >> < > 3 Connection 8 # 1 2 Connection Connection What do you want to do Record my < > greeting 3 # 42 Cisco Unity Connection
2 1 2 Connection > >> < > 3 4 5 # 1 2 Connection Connection What do you want to do Turn on my alternate greeting Turn on alternate greeting until < > at < > Turn off my alternate greeting Cisco Unity Connection 43
Cisco Unity Connection Connection Connection < > Connection / 2 1 2 Connection > >> < > 3 Connection # 44 Cisco Unity Connection
4 8 # 1 2 Connection Connection What do you want to do Play my greeting Play < > greeting Record my greeting Record my < > greeting Use my default greeting Use default < > greeting Play nothing for my < > greeting Turn on < > greeting Turn on < > greeting until < > at < > Turn off < > greeting Greetings Help 8 # Cisco Unity Connection 45
2 1 2 Connection >> >> < > > Connection 6 1 2 Connection Connection What do you want to do Play all greetings Connection 6 Connection 46 Cisco Unity Connection
Cisco Unity Connection Connection Connection 2 1 2 3 4 Connection >> < > Connection # 8 # 2 1 2 Connection Connection What do you want to do Setup 3 4 5 > < > Connection # Cisco Unity Connection 47
8 # Voice Command Conversation * 48 Cisco Unity Connection
49 50 51 Cisco Unity Connection Cisco Unity Assistant Web Cisco Unity Assistant Cisco Unity Connection 49
2 1 2 3 Connection >> 1 2 Connection Connection What do you want to do Setup 3 4 > Voice Command Conversation * 50 Cisco Unity Connection
9 # 1 2 1 2 3 Connection >> 1 2 Connection Connection What do you want to do Setup 3 4 > Voice Command Conversation * Cisco Unity Connection 51
52 Cisco Unity Connection
53 54 56 58 58 Cisco Unity Connection Cisco Unity Connection 53
Cisco Unity Connection Cisco Unity Assistant Web 2 1 2 3 Connection >> > 4 5 < > 6 1 2 Connection Connection What do you want to do Setup 3 4 > > 5 6 < > 54 Cisco Unity Connection
7 Voice Command Conversation * Cisco Unity Connection 55
Cisco Unity Connection Connection Connection Connection 2 1 2 3 Connection >> > 3 7 9 77 99 1 2 Connection Connection What do you want to do Setup 56 Cisco Unity Connection
3 4 > > 3 7 9 77 99 Voice Command Conversation * Cisco Unity Connection 57
Cisco Unity Connection 2 1 2 3 Connection >> > 1 2 Connection Connection What do you want to do Setup 3 4 > > Voice Command Conversation * Cisco Unity Assistant Web 58 Cisco Unity Connection
59 60 Connection Connection Cisco Unity Connection 59
2 1 2 3 Connection >> 1 2 Connection Connection What do you want to do Setup 3 4 > Voice Command Conversation * 60 Cisco Unity Connection
61 62 63 64 Cisco Unity Connection Cisco Unity Connection 61
Cisco Unity Connection Connection 3 12345 54321 3 14777 3 408510408 John Doe johnd johndoe jdoe doe 2 1 2 3 Connection >> 0 9 1 2 Connection Connection What do you want to do Setup 3 4 > 0 9 Voice Command Conversation * 62 Cisco Unity Connection
Cisco Unity Connection 2 1 2 3 Connection >> 8 # 1 2 Connection Connection What do you want to do Setup 3 4 > 8 # Voice Command Conversation * Cisco Unity Connection 63
2 1 2 3 Connection >> Connection 1 2 Connection Connection What do you want to do Setup 3 4 > Voice Command Conversation * 64 Cisco Unity Connection
Connection Cisco Unity Connection Connection 2 Connection 1 2 3 Connection >> Connection 1 2 Connection Connection What do you want to do Setup 3 4 > Voice Command Conversation * Cisco Unity Connection 65
Connection 66 Cisco Unity Connection
67 68 Cisco Unity Connection Connection Connection Connection Connection Cisco Unity Connection 67
Connection 2 1 2 3 4 Connection > Connection Connection 1 2 Connection Connection What do you want to do Setup 3 4 68 Cisco Unity Connection
5 Connection Connection Voice Command Conversation * Cisco Unity Connection 69
70 Cisco Unity Connection
71 71 Cisco Unity Connection 12 1 1 9 4 2 Cisco Unity Connection 71
1 2 Connection > 1 Connection 3 1 2 Connection Connection What do you want to do Setup 3 1 Connection 4 Voice Command Conversation * 72 Cisco Unity Connection
73 74 75 76 78 80 Cisco Unity Connection Web Web User Guide for the Cisco Unity Connection Personal Call Transfer Rules Web Tool Cisco Unity Connection 73
1 2 3 4 5 Connection > Connection 3 4 1 2 Connection Connection What do you want to do Setup 3 4 5 6 Connection 4 5 Voice Command Conversation * 74 Cisco Unity Connection
Connection Connection 2 1 2 3 Connection >> 1 2 Connection Connection What do you want to do Setup 3 4 > Voice Command Conversation * Cisco Unity Connection 75
1 Cisco Unity Connection Connection 1 2 1 2 Connection >> Connection 3 4 1 2 Connection Connection What do you want to do Setup 3 > Connection 4 76 Cisco Unity Connection
5 Voice Command Conversation * 2 1 2 Connection >>> Connection 3 1 2 Connection Connection What do you want to do Setup 3 >> Connection 4 Voice Command Conversation * Cisco Unity Connection 77
1 Cisco Unity Connection Web Connection 2 1 2 3 Connection >> 1 11:59 1 11:59 2 1 999 1 2 Connection Connection What do you want to do Setup 3 4 > 1 11:59 1 11:59 2 1 999 78 Cisco Unity Connection
Voice Command Conversation * 2 1 2 Connection >>> 1 2 Connection Connection What do you want to do Setup 3 >> Voice Command Conversation * Cisco Unity Connection 79
Cisco Unity Connection Cisco Unity Connection Cisco Unity Connection 2 Cisco Unity Connection 1 2 3 Connection >> Connection 1 11:59 1 11:59 2 1 999 Cisco Unity Connection 1 2 Connection Connection What do you want to do Setup 3 4 > Connection 1 11:59 1 11:59 2 1 999 Voice Command Conversation * 80 Cisco Unity Connection
Cisco Unity Connection 2 Cisco Unity Connection 1 2 Connection >>> Cisco Unity Connection Cisco Unity Connection 1 2 Connection Connection What do you want to do Setup 3 >> Cisco Unity Connection Voice Command Conversation * Cisco Unity Connection 81
Cisco Unity Connection 82 Cisco Unity Connection
83 83 84 2 5 1 1 5 1 5 LouderSofter 5 Reset volume Cisco Unity Connection 83
2 4 1 1 4 6 1 1 6 Slower 4 Faster 6 Reset speed 84 Cisco Unity Connection
Cisco Unity Connection Connection Connection Connection # Cisco Unity Connection 85
86 Cisco Unity Connection
87 88 Cisco Unity Connection Connection Connection Cisco Unity Connection 87
Cisco Unity Connection Connection Connection Connection Connection Connection Connection NDR 88 Cisco Unity Connection
Cisco Unity Connection Cisco Unity Connection Connection 90 93 96 1 99 N 101 X 103 S 105 Cisco Unity Connection 89
Cisco Unity Connection 90 91 91 92 92 1 2 3 1 * 3 2 4 4 1 4 1 2 4 1 3 4 2 1 * 4 2 2 4 2 3 4 3 1 4 3 2 4 4 Connection * 5 1 * 5 2 * 5 3 * 6 * 90 Cisco Unity Connection
Cisco Unity Connection # 9 1 1 2 3 4 5 6 7 9 3 1 1 2 1 4 1 6 2 3 4 4 2 4 4 5 6 4 6 6 * 6 5 * 6 3 7 / 8 9 # 1 8 / * # 2 / * 6 # # * 6 8 Cisco Unity Connection 91
Cisco Unity Connection 1 5 1 * 0 * 1 1 2 1 4 1 6 1 8 / * 2 3 4 4 2 * 4 4 5 / * 6 7 * 6 8 1 5 # 1 * 0 * / 8 # 92 Cisco Unity Connection
Cisco Unity Connection 93 94 94 95 95 1 2 3 1 * 3 2 4 4 1 4 1 2 4 1 3 4 2 1 * 4 2 2 4 2 3 4 3 1 4 3 2 4 4 Connection * 5 1 * 5 2 * 5 3 * 6 * Cisco Unity Connection 93
Cisco Unity Connection # 9 1 1 2 3 4 5 6 7 9 3 1 1 2 1 4 1 6 2 3 4 * 5 6 7 / 8 9 # * # 2 # 4 # 4 2 # 5 / * # 6 * # 8 # 9 # # 1 * 0 * 94 Cisco Unity Connection
Cisco Unity Connection 1 1 2 1 4 1 6 / * 2 3 4 4 2 * 4 4 5 / * 6 7 * 8 9 # 1 * 0 * / 8 # Cisco Unity Connection 95
1 Cisco Unity Connection 1 96 1 97 1 97 1 98 1 98 1 1 1 2 3 1 * 3 2 4 4 1 4 1 2 4 2 1 * 4 2 2 4 2 3 4 3 1 4 3 2 4 4 Connection * 5 1 * 5 2 * 5 3 * 96 Cisco Unity Connection
Cisco Unity Connection 1 1 # 9 1 1 # 2 # 3 # 4 5 6 7 9 3 1 1 1 2 1 4 1 6 / 2 3 3 3 * 3 3 2 3 3 6 3 3 7 3 3 8 3 3 8 2 / * 3 3 9 4 4 4 5 6 6 6 * 7 * 8 * 9 # # # Cisco Unity Connection 97
1 Cisco Unity Connection 1 * 0 * 1 1 1 2 1 4 1 6 * 2 4 5 6 7 8 8 2 * 8 8 / * 9 # / * # # 1 * 0 * 1 / 8 # 98 Cisco Unity Connection
Cisco Unity Connection N N 99 N 99 N 100 N 100 N N 1 2 * 3 4 Connection * 5 1 * 5 2 * 5 3 * # 0 * N 1 3 6 7 1 * 9 1 # 0 * Cisco Unity Connection 99
N Cisco Unity Connection N 4 6 * 9 7 0 7 1 7 2 7 3 7 4 7 6 / * 7 7 / * 7 8 1 * 0 * N / 8 # 100 Cisco Unity Connection
Cisco Unity Connection X X 101 X 101 X 102 X 102 X X 1 2 * 3 5 Connection * 8 1 * 8 2 * 8 3 * # 0 * X 2 / 3 * 4 5 6 * 7 8 9 # * Cisco Unity Connection 101
X Cisco Unity Connection X / * 1 1 2 1 4 1 6 2 2 3 3 / * 4 5 6 7 1 # * X / 8 # 102 Cisco Unity Connection
Cisco Unity Connection S S 103 S 103 S 104 S 104 S S * 3 4 5 6 Connection * 8 1 * 8 2 * 8 3 9 # 0 * S 1 3 * 1 4 1 5 1 7 2 2 2 3 4 5 / * 7 8 # / * * Cisco Unity Connection 103
S Cisco Unity Connection S 1 3 1 5 1 7 2 2 2 3 4 2 * 4 4 5 / * 6 / * 7 * 8 9 1 * * S / 8 # 104 Cisco Unity Connection
Cisco Unity Connection Cisco Unity Connection 105 106 107 107 108 108 Tutorial * Play <voice * messages/e-mails/faxes/receipts/meetings> Play new messages 1 Play all messages Connection Play <new/saved/deleted> messages from < > Send a message 2 Play saved <voice messages/e-mails/faxes/receipts * Play saved messages 3 Play deleted <voice messages/e-mails/faxes/ * receipts * Play deleted messages Play all greetings Play < > greeting Play my greeting Record < > greeting Record my greeting / Turn on < > greeting Turn off < > greeting Use default < > greeting Cisco Unity Connection 105
Cisco Unity Connection Use my default greeting Play nothing for my <> greeting Greetings Help * Play meetings in < > 6 Touchtone conversation 9 Connection Call < > Call < > Call < > at <home/work/mobile> Empty Deleted Items folder * Send # Change recording Review message properties Edit recipients Set urgent Cancel urgent Set private Cancel private Set urgent and private Set return receipt Cancel return receipt Connection Future delivery Cancel future delivery Add names Review message 106 Cisco Unity Connection
Cisco Unity Connection Repeat 1 Previous 1 4 Next 1 6 Save 2 Delete 3 Reply # 4 Reply all Forward # 5 / * Mark new # 6 Message properties # 9 Slower 4 * LouderSofter 5 Faster 6 Rewind 7 Skip forward # / PauseResume 8 9 Reset speed * Reset volume * * Join 3 * List participants 5 * Send message to organizer 6 1 * Send message to participants 6 2 * Next 9 * Previous 7 * Accept 4 1 * Decline 4 2 * Cancel meeting 4 2 * Cisco Unity Connection 107
Cisco Unity Connection Repeat 1 Previous 1 4 Next 1 6 / Save 2 Delete 3 Reply 4 Reply all NDR Resend 4 * Call sender 4 4 Forward 5 / * Mark new 6 7 NDR Play original message 8 Message properties 9 * 1 Cancel * Help Touchtone command Help 0 Main menu End Call Goodbye Repeat FasterSlower * LouderSofter Reset speed * Reset volume * 108 Cisco Unity Connection
INDEX C Cisco Unified MeetingPlace Cisco Unified MeetingPlace Express 33 Connection 80 N NDR P Phone View 19 Connection5 59 60 36 87 88 50 1 96 43 40 43 67 50 44 83 Cisco Unified MeetingPlace Cisco Unified MeetingPlace Express 33 32 31 15 25 9 67 3 4 4 65 31 15 27 35 71 71 Cisco Unity Connection 1
Index 40 43 44 42 40 44 41 46 40 41 47 41 44 44 40 40 44 44 47 40 42 42 Connection 80 Connection 80 67 67 29 61 64 62 63 83 58 56 24 25 24 23 54 40 68 44 6 41 15 15 15 4 4 196 N99 S103 X101 90, 93 1 78 78 46 2 Cisco Unity Connection
Index 6 84 N 99 S 103 X 101 67 68 68 67 67 67 13 Connection 3 4 62 51 196 N99 S103 X101 90, 93 27 41 60 56 56 50 49 51 85 41 27 64 Connection 80 74 76 75 73 90, 93 40 67 36 Cisco Unity Connection 3
Index 35 37 15 15 88 58 54 53 6 56 56 58 56 85 3 60 65 71 44 44 83 84 68 51 64 62 37 56 58 63 11 Connection 3 4 29 4 85 105 4 29 6 6 74 76 78 75 87 88 87 Phone View 19 9 24 83 84 23 25 27 13 85 11 22 18 22 Phone View 19 17 22 18 4 Cisco Unity Connection
Index 88 88 18 6 65 47 44 63 74 76 78 75 1 1 32 31 32 31 32 Connection5 56 Cisco Unity Connection 5