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1 IBM Operational Decision Manager 8 5

2 123 Operational Decision Manager IBM Operational Decision Manager Version 8 Release 5 Getting Started with Event Rules Copyright IBM Corporation 2008, 2013.

3 :... 3 a: b: c: d:.. 18 e: 19 2: a:.. 22 b: c: : a: Policy Purchased.. 30 b: c: d: e: :.. 37 a: b: c: 40 d: e: : : : : : : : : : : : : : : : : : : : : : : 116 2: : Copyright IBM Corp. 2008, 2013 iii

4 iv IBM Operational Decision Manager:

5 Decision Server Events ( ) Web Web Web E 90 (12 ) Web Decision Server Events ( ) IBM Installation Manager Decision Server Events v Copyright IBM Corp. 2008,

6 v WebSphere Application Server IBM Installation Manager IBM Installation Manager Event Designer Event Runtime Decision Server : Decision Server Events 2. Getting_Started_with_Events.zip zip Getting_Started_with_Events.zip Decision Server Events v v IT - ( ) -IT IT 2 IBM Operational Decision Manager:

7 1: 1 Web Web Event Runtime Web Web Event Runtime IT Event Designer Decision Server Events Event Runtime IT Event Designer a-e 1 3

8 a: Web Website Quote Request Add To Campaign 1. Event Designer v Windows > > IBM > Operational Decision Manager V8.5.1 > Event Designer v Linux > IBM > Operational Decision Manager V8.5.1 > IBM Decision Server V8.5.1 > Event Designer 2. a. > b. 3. Website Quote Request a. > b. c. Website Quote Request Web Website Quote Request d. Website Quote Request e. f. Request Details 4 IBM Operational Decision Manager:

9 Request Details Website Quote Request 1 g. Ctrl+S Website Quote Request Request Details Getting Started with Events ( ) 5

10 h. Website Quote Request Request Details Request Details Request Details Request Details i. Request Details v (First Name) v v j. 1. Request Details (First Name) (Last Name) (Zip Code) (Phone) (Registration) (Year) 6 IBM Operational Decision Manager:

11 Request Details False k. Ctrl+S 6 Website Quote Request Add To Campaign Add To Campaign Event Runtime Website Quote Request Add To Campaign ( ) 4. Add To Campaign a. > b. c. Add To Campaign d. Ctrl+S 7

12 Add To Campaign Add To Campaign Website Quote Request Website Quote Request Add To Campaign 5. Website Quote Request Add To Campaign Add To Campaign Request Details Customer Car 2 (Event Runtime ) (Event Runtime ) Website Quote Request Add To Campaign 2 Customer Car 2 Website Quote Request Customer Car Car a. Request Details (Create Business Object From This Event Object) b. Customer c. v (First Name) v (Last Name) v (Zip Code) v (Phone) 8 IBM Operational Decision Manager:

13 d. Request Details (Create Business Object From This Event Object) Car v (Registration) v (Year) Customer Car 2 Request Details 9

14 Car Customer e. Ctrl+S f. Car Customer 2 Car (Create Action Object From This Business Object) (Create Action Object From This Business Object) g. Car Add To Campaign h. Customer 1 Customer Customer 10 IBM Operational Decision Manager:

15 i. Website Quote Request Add To Campaign 1 1 JavaScript b: Web Web Event Runtime HTTP (Web ) SMTP (E ) ( ) Website Quote Request Web HTTP Web Website Quote Request HTTP Event Runtime 11

16 Add To Campaign Add To Campaign ( Event Runtime ) 1. Website Quote Request HTTP a. Website Quote Request b. c. HTTP d. e. Website Quote Request Web HTML f. Web 12 IBM Operational Decision Manager:

17 g. Ctrl+S Website Quote Request HTTP 2. Add To Campaign a. Windows C: tutorial Actions Linux /home/user/decisionserver/actions user Actions Website Quote Request Event Runtime Add To Campaign b. Add To Campaign c. d. Add To Campaign Add To Campaign 13

18 ( ) e. (Enter the destination of the files) (Folder on that computer) C: tutorial Actions Linux /home/user/decisionserver/actions f. Add To Campaign*.xml Actions (*) 14 IBM Operational Decision Manager:

19 g. Ctrl+S Add To Campaign c: Web Event Runtime Website Quote Request Event Runtime Website Quote Request Add To Campaign 15

20 Website Quote Request Add To Campaign (Add To Marketing Campaign ) > 2. Add To Marketing Campaign 3. Website Quote Request ( ) ( ) Add to Marketing Campaign 4. then 16 IBM Operational Decision Manager:

21 5. Add to Campaign 6. ; 7. Ctrl+S Add To Marketing Campaign Website Quote Request Add To Campaign 17

22 d: Event Runtime Event Runtime a. AboutThisProfile.txt v Windows : WAS_install_dir AppServer profiles ODMSample8010 logs v Linux : WAS_install_dir/AppServer/ profiles/odmsample8010/logs WAS_install_dir WebSphere Application Server ODMSample8010 b. AboutThisProfile.txt HTTP transport port Event Runtime Event Runtime localhost 3 HTTP 9080 WebSphere Application Server wbeadmin WebSphere Application Server WebSphere Application Server 18 IBM Operational Decision Manager:

23 5. ID ID admin e: Decision Server HTTP HTTP WebSphere Application Server 1. WebSphere Application Server URL 2. WebSphere 3. HTTP wbehttpconnector 4. / 5. HTTPEventConnectorUser > 6. HTTP 19

24 Website Quote Request Web Website Quote Request 1 Add To Campaign HTTP Event Runtime (localhost) (9080) Web Web Web 1. Web Website Quote Request (Send Website Quote Request) 2. a. Decision Server Events (User roles and administrative user roles) b. v Windows : > > IBM > Operational Decision Manager V8.5.1 > > > v Linux : > IBM > Operational Decision Manager V8.5.1 > > > c. ID 3. Add 20 IBM Operational Decision Manager:

25 To Campaign 4 a: 4. Actions v Windows C: tutorial Actions v Linux /home/user/decisionserver/actions Decision Server Events Add To Campaign Actions Add To Campaign*.xml * ( ) : 21

26 2: 1 1 1: 3 Web Website Quote Request () Add To Campaign () 2 v v ( ) Website Quote Request Add To Campaign a-c 2 a: true false 22 IBM Operational Decision Manager:

27 Add To Marketing Campaign Add To Campaign Add To Campaign 1. Add To Marketing Campaign then Enter if Ctrl+ 2. ( Enter ) all occurrences of 3. add to campaign 4. is <an object>< > 0 () Add To Marketing Campaign 5. 23

28 b: (Website Quote Request 2 ) ABX523 ABX523 2 (Registration) 2 2 Add To Marketing Campaign ID ID Car (Registration) (Registration) Add To Marketing Campaign Website Quote Request Add To Campaign 24 IBM Operational Decision Manager:

29 Add To Marketing Campaign Website Quote Request Add To Campaign Car (Registration) Car (Registration) Add To Marketing Campaign 1. Car (Registration) a. Car b. (Registration) ( (Registration) ) (Registration) c. the registration of a car the car registration d. {registration} of {this} {this} {registration} Ctrl+S a car registration (Registration) (Registration) 25

30 e. 2. Add To Marketing Campaign a. Add To Marketing Campaign b. c. d. ID e. the car registration Add To Marketing Campaign Add To Marketing Campaign IBM Operational Decision Manager:

31 c: Website Quote Request (Registration) Add To Campaign 1. 1 Web ( Website Quote Request ) Event Runtime Event Runtime 4. Website Quote Request 1 5. Website Quote Request a. Website Quote Request Add To Campaign 27

32 b. Add To Campaign K123 ABC ( (Registration) ) c. Add To Campaign 6. Website Quote Request () 28 IBM Operational Decision Manager:

33 7. Add To Campaign Add To Campaign v v Website Quote Request 2 Add To Marketing Campaign Add To Campaign 2 Website Quote Request Add To Campaign v 8. (Registration) K123 DEF 9. v Add To Campaign v 1 1 (K123 DEF) v 3 3: 3: Policy Purchased 1 Add To Marketing Campaign 1 IT 1 29

34 2 22 2: Add To Marketing Campaign 1 (Has not purchased a policy ) ( ) 1 Policy Purchased a-e 3 a: Policy Purchased Policy Purchased 1. Policy Purchased Website Quote Request Website Quote Request Policy Purchased 2. Policy Purchased Request Details (Enter the destination of the files) (Folder on that computer) Windows : C: tutorial Events Linux : /home/user/decisionserver/events 10. Policy Purchased*.xml 30 IBM Operational Decision Manager:

35 Events (*) 11. Policy Purchased Request Details Policy Purchased Request Details Request Details 12. Policy Purchased Policy Purchased Website Quote Request Policy Purchased b: Has not purchased a policy 31

36 4 Has not purchased a policy > Has not purchased a policy 2. Ctrl+ 3. past occurrences of <an event or action> 4. Policy Purchased 5. within <duration><duration> Enter weeks Ctrl+ is <an object> Policy Purchased 8. 0 () Ctrl+S past occurrences of policy purchased within 52 weeks is 0 (52 Policy Purchased 0 ) 52 Policy Purchased true 32 IBM Operational Decision Manager:

37 Policy Purchased Policy Purchased 9. has not purchased a policy 10. c: Has not purchased a policy 1. Add To Marketing Campaign Enter 2. and Ctrl+ 3. has not purchased a policy 4. Has not purchased a policy Add To Marketing Campaign d: Event Policy Purchased (BEER1255W) Policy Purchased Policy Purchased Policy Purchased Policy Purchased Add To Marketing Campaign Policy Purchased Add To Campaign Next Year Add To Campaign Next Year 4 48 ( 1 ) Add To 33

38 Campaign 1. Add To Campaign Next Year 2. Policy Purchased ID the car registration Add To Marketing Campaign e: Add To Campaign Next Year IBM Operational Decision Manager:

39 2. 1 Website Quote Request 2 Website Quote Request (Registration) (K123 GHI ) 1 (Registration) Add To Campaign (Registration) Website Quote Request (Add To Campaign ) 1 Website Quote Request

40 2. () 3 Policy Purchased (Registration) ( ZXY 456) Policy Purchased Policy Purchased 4 Website Quote Request 3 (Registration) Policy Purchased 3 Website Quote Request 3 Policy Purchased : 36 IBM Operational Decision Manager:

41 4: Add to Campaign Next Year : 2 ( ) Make Follow_up Call Website Quote Request Make Follow_up Call 12 Follow Up Call 48 1 Add To Campaign Next Year Add To Campaign 48 a-e 4 37

42 a: 1. Follow_up Call 2. Follow_up Call Customer 3. Customer Add To Campaign Follow_up Call Customer Customer Follow_up Call 4. Follow_up Call (Folder on that computer) v Windows : C: tutorial Actions v Linux : /home/user/decisionserver/actions 7. Follow_up Call*.xml IBM Operational Decision Manager:

43 Follow_up Call action. b: 1. Make Follow_up Call 2. website quote request 3. the car registration 4. if Ctrl+ 5. has not purchased a policy 6. then <actions> follow_up call 7. ; 8. Ctrl+S 39

44 Make Follow_up Call c: 1. Make Follow_up Callhas not purchased a policy 2. if Ctrl+ 3. past occurrences of <an event or action> 4. this event 5. within <duration> 6. <duration> 7. (Weeks) 12 Enter weeks Ctrl+is <an object> 9. <number>1 10. and <condition> 11. Ctrl+S Make Follow_up Call 40 IBM Operational Decision Manager:

45 d: 1 Add To Campaign Next Year 1. Add To Campaign Next Year 2. after Ctrl+ 3. <duration> 4. (Weeks) 48 Enter weeks Ctrl+ then <actions> 6. add to campaign 7. ;

46 Add to Campaign Next Year e: Event Runtime Event Runtime IBM Operational Decision Manager:

47 3. 1 Website Quote Request 2 Website Quote Request (Registration) (K123 JKL ) 1 (Registration) Add To Campaign Follow_up Call (Registration) Website Quote Request (Add To Campaign ) 1 Website Quote Request 2 2 Follow_up Call 43

48 3. () 3 Website Quote Request 1 2 (Registration) 4 Policy Purchased 1 3 (Registration) Policy Purchased Add To Campaign 48 1 Website Quote Request 3 3 Policy Purchased Add To Campaign IBM Operational Decision Manager:

49 3. () 5 Website Quote Request 1 4 (Registration) 3 Website Quote Request 3 Policy Purchased Getting started with Events Decision Server Events v : v : v : v : : 45

50 v 49 1: v 52 2: v 58 3: v 61 4: v Decision Server Events v v Decision Server Events v 2 Decision Server Events Eclipse : 49 1:. Decision Server Events 1 Decision Server 5 5 $ IBM Operational Decision Manager:

51 Decision Server Events 5 Order processing complete customer ID ID Order totals Customer details customer ID : 49 1: : 1. LoyaltyAwards.xml Event Designer > XML 4. LoyaltyAward.xml 5. LoyaltyAwards.xml 6. 47

52 7. (LoyaltyAward) 8. Customer details Order totals 2 Order details Order processing complete Send loyalty award Award details 1. > > > Event Runtime LoyaltyAward LoyaltyAwards : 49 1: 48 IBM Operational Decision Manager:

53 : 46 Decision Server Events 1: v Order details v Award details 5 $50 1. a. > b. (LoyaltyAwards) c. 2. Order processing complete a. > b. c. Order processing complete d. LoyaltyAwards 3. Order details a. b. c. Order details 49

54 4. Order details 3 a. b. order date c. d. order amount Customer ID e. > (Save All) Order details : f. 5. Send loyalty award a. > b. c. Send loyalty award 50 IBM Operational Decision Manager:

55 d. LoyaltyAwards 6. Award details a. b. c. Award details 7. Award details 2 a. b. customer ID c. d. award amount : e. > (Save All) f. LoyaltyAwards : 52 2: 51

56 2: 1. Order totals a. > b. Order totals c. d. Order totals e. f. g. h IBM Operational Decision Manager:

57 i. > 2. Order totals 2 order amount order date a. b. order amount c. d. 2 order date e. Order totals 53

58 f. > ID a. Customer details b. Customer details Customer ID award amount Customer details 54 IBM Operational Decision Manager:

59 c. > d. 4. a. Order totals b. order totals order c. order amount order amount d. order amount of this. amount. e. order amount amount f. {amount} of {this} {this} {amount} an order amount 55

60 g. order date date h. > i order date order amount Customer ID a. > Order processing complete b. Order details c. d. Customer details Order totals order date order amountcustomer ID e. Order totals > order date f. g. order date h. i. v v Order totals > order amountorder amount Customer details > Customer ID customer ID Order details 56 IBM Operational Decision Manager:

61 j. > k. 6. a. Send loyalty award b. Award details c. customer ID d. e. Customer details Customer ID f. award amount Customer detailsaward amount g. > h. LoyaltyAwards 57

62 : 3: : : 3: Check for loyalty award status the average purchase amount is greater than 50 more than 4 orders placed in the last 2 weeks no loyalty award was given in the last week a. > 58 IBM Operational Decision Manager:

63 b. the average purchase amount is greater than 50 c. d. Ctrl e. the average of <numbers> f. the average of <numbers> g. v the orders v amounts v is more than v <number> h. <number> the average of the orders amounts is more than 50 i. > j. 2 v v more than 4 orders placed in the last 2 weeks past occurrences of order processing complete within 2 weeks is at least 4 no loyalty award was given in the last week 59

64 past occurrences of send loyalty award within 1 weeks equals 0 k. 2. a. > b. Check for loyalty award status c. d. Order processing complete e. f. g. ID the customer ID of the customer details ID h. i. Ctrl j. if <conditions> v the average purchase amount is greater than 50 v and <condition> v more than 4 orders placed in the last 2 weeks v and <condition> v no loyalty award was given in the last week v then <actions> v send loyalty award k. (;) 60 IBM Operational Decision Manager:

65 3. : 4: 4: Event Runtime 1. LoyaltyAwards Event Runtime Event Runtime 61

66 : Decision Server Events (Decision Server Events ) (Decision Server Events ) () v 66 1: v 69 2: v 75 3: v 77 4: v Decision Server Events v v JavaScript v 2 Decision Server Events Eclipse 62 IBM Operational Decision Manager:

67 : 66 1:. (Decision Server Events ) Decision Server Events Decision Server Events ID : 66 1: 63

68 : 1. MeterReadings.xml Event Designer > XML 4. MeterReadings.xml 5. MeterReadings.xml : (MeterReadings) IBM Operational Decision Manager:

69 New meter reading SmartMeter data 2 Customer Meter readings ID Alert meter reading less than previous reading 1. > > > MeterReadings Event Runtime MeterReadings : 66 1: 65

70 : 63 (Decision Server Events ) 1: New meter reading ID v New meter reading Smart meter data v Alert meter reading less than previous reading Alert data 1. a. > b. (MeterReadings) c. 2. New meter reading a. > b. c. New meter reading 3. SmartMeter data a. b. c. SmartMeter data 4. SmartMeter data 3 66 IBM Operational Decision Manager:

71 a. b. meter reading c. d. meter reading date Customer ID e. > (Save All) SmartMeter data f. 5. Alert meter reading less than previous reading a. > b. c. Alert meter reading less than previous reading 6. Alert data a. 67

72 b. c. Alert data 7. Alert data 5 Customer ID current reading previous reading current reading date previous reading date a. b. customer ID c. d. v current reading v previous reading v current reading date v previous reading date : e. > f. g. > (Save All) MeterReadings ID : 69 2: 68 IBM Operational Decision Manager:

73 2: ( ID ) Meter readings a. > b. Meter readings c. Meter readings d. e. 69

74 f. > 2. 4 ( ) Meter readings a. b. current reading c. d. v previous reading v current reading date v previous reading date 70 IBM Operational Decision Manager:

75 e. > Meter readings 3. Customer a. Customer b. Customer ID Customer c. > (Save All) 71

76 4. a. Meter readings b. current reading current reading c. {this} {current reading} d. e. Meter readings f. Meter readings meter readings meter g. meter readings meter h. > i SmartMeter data JavaScript a. > > New meter reading b. SmartMeter data c. d. 72 IBM Operational Decision Manager:

77 e. Meter readings > previous reading f. Javascript g. Javascript if (Meter readings.current reading == null) {0} else {Meter readings.current reading} previous reading JavaScript current reading Meter readings current reading previous reading previous reading current reading h. i. Meter readings > previous reading date j. Javascript k. Javascript Meter readings.current reading date current reading current reading date previous reading date current reading date l. m. Meter readings > current reading n. o. meter reading p. q. v v Meter readings > current reading date meter reading date Customer > Customer ID Customer ID 73

78 SmartMeter data r. > s. 6. a. > Alert meter reading less than previous reading b. Alert data c. customer ID d. e. Customer Customer ID f. current reading previous reading current reading date previous reading date g. > h. 74 IBM Operational Decision Manager:

79 MeterReadings : 3: : : 3: 1. a. > b. current reading is not greater than previous reading c. d. Ctrl e. the current reading of <a meter> 75

80 f. the current reading of <a meter> g. v the meter v is less than <a number> v the previous reading of <a meter> v the meter the current reading of the meter is less than the previous reading of the meter h. > 2. a. > b. New meter reading c. d. new meter reading e. f. g. ID the customer ID of the customer ID h. i. 1) 2) Ctrl 3) if <conditions> j. v current reading is not greater than the previous reading v then <actions> v alert meter reading less than previous reading k. (;) 76 IBM Operational Decision Manager:

81 3. : 4: 4: Event Runtime 1. MeterReadings Event Runtime Event Runtime 77

82 : : Decision Server Events ( ) Decision Server Events ( ) Decision Server Events furnace v 82 1: v 87 2: v 93 3: v 96 4: v Decision Server Events v v v 78 IBM Operational Decision Manager:

83 v 2 Decision Server Events Eclipse : 82 1:. Decision Server Events ( ) Decision Server Events ( ) () () furnace 4. furnace 5. : 82 1: 79

84 : 1. FurnaceStatus.xml Event Designer > XML 4. FurnaceStatus.xml 5. FurnaceStatus.xml (FurnaceStatus) IBM Operational Decision Manager:

85 4 2 Furnace status SmartHome furnace ID furnace 4 1. > > > FurnaceStatus Event Runtime FurnaceStatus : 82 1: 81

86 : 79 Decision Server Events ( ) 1: 1 4 furnace v furnace Furnace is starting Furnace is running Furnace is stopping Furnace is stopped v Alert furnace is running notice without furnace is starting Alert furnace is stopped notice without furnace is stopping Alert incomplete furnace start Alert incomplete furnace stop () 1. a. > b. FurnaceStatus c furnace a. > b. 82 IBM Operational Decision Manager:

87 c. Furnace is starting d. 3 v Furnace is running v Furnace is stopping v Furnace is stopped 3. furnace a. Furnace is starting b. c. d. starting e. furnace v v Furnace is running running Furnace is stopping stopping v Furnace is stopped stopped f. > (Save All) 4. timefurnace ID a. Furnace is starting starting b. c. starting time d. e. furnace ID f. > starting 83

88 g. v v v v v stopping time stopping furnace ID stopping running time running furnace ID running stopped time stopped v furnace ID stopped h. > (Save All) i. > (Close All) 5. (furnace running furnace starting ) a. > b. c. Alert furnace is running notice without furnace is starting d. v Alert furnace is stopped notice without furnace is stopping 84 IBM Operational Decision Manager:

89 v Alert incomplete furnace start v Alert incomplete furnace stop 6. furnace a. Alert furnace is running notice without furnace is starting b. c. d. furnace status times e. Alert furnace is stopped notice without furnace is stopping f. g. (Share an existing action object) furnace status times h. furnace status times 2 Alert incomplete furnace start Alert incomplete furnace stop i. > (Save All) FurnaceStatus 7. furnace status start time running time stop time stopped timefurnace ID 5 a. furnace status times b. c. start time 85

90 d. e. v running time v stop time v stopped time v furnace ID f. > furnace status times furnace ID : g. FurnaceStatus 86 IBM Operational Decision Manager:

91 ID : 2: 2: ID Furnace status a. > b. Furnace status c. d. 87

92 e. f. > 2. Furnace status 4 a. b. start time c. d. v running time 88 IBM Operational Decision Manager:

93 v stop time v stopped time e. > Furnace status 3. furnace ID 2 SmartHome a. SmartHome b. furnace ID SmartHome 89

94 4. a. Furnace status b. start time start time c. {start time} of {this} d. e. Furnace status f. Furnace status furnace status furnace g. furnace status furnace h. > i a. > Furnace is running b. running c. d. running time furnace ID 90 IBM Operational Decision Manager:

95 e. Furnace status > running time f. g. running time h. i. SmartHome > furnace ID j. k. furnace ID l. v v starting time starting stopped time stopped v stop time stopping m. furnace ID starting n. > (Save All) o. 6. a. > Alert incomplete furnace start furnace status times b. furnace ID c. 91

96 d. SmartHome furnace ID e. furnace status times f. start time g. h. Furnace status start time i. stopped time furnace status j. > k. FurnaceStatus 92 IBM Operational Decision Manager:

97 : 3: : : 3: Event Designer furnace 1. 93

98 a. > b. Furnace is not running c. d. Ctrl e. past occurrences of <an event or action> f. past occurrences of <an event or action> g. furnace Is running h. within <duration> i. <> (<duration>)30 (30 seconds) j. 30 seconds Ctrl equals <a number> k. <a number> (0) past occurrences of furnace Is running within 30 seconds equals 0 l. Furnace has not stopped past occurrences of furnace Is stopped within 30 seconds equals 0 No furnace start was issued past occurrences of furnace Is starting within 30 seconds equals 0 No furnace stop was issued past occurrences of furnace Is stopping within 30 seconds equals 0 m. > (Save All) 2. a. > b. Check furnace state after running notification c. d. furnace Is running 94 IBM Operational Decision Manager:

99 e. f. the furnace ID of the smarthome furnace ID g. h. i. Ctrl j. if <conditions> k. no furnace start was issued l. then <actions> m. alert furnace Is running notice without furnace Is starting n. (;) o. Check furnace state after starting notification Check furnace state after stopped notification Check furnace state after stopping notification furnace Is starting furnace Is stopped furnace Is stopping after 30 seconds if furnace Is Not running then alert incomplete furnace start ; if no furnace stop was issued then alert furnace Is stopped notice without furnace is stopping ; after 30 seconds if furnace has Not stopped then alert incomplete furnace stop ; p. 95

100 : 4: 4: Event Runtime 1. FurnaceStatus Event Runtime Event Runtime : : Decision Server Events ( ) Decision Server Events () 96 IBM Operational Decision Manager:

101 v 100 1: v 103 2: v 110 3: v 111 4: v Decision Server Events v v v () v 2 Decision Server Events Eclipse : 100 1:. 97

102 Decision Server Events : 100 1: : () () 1. MobilePhoneMinutes.xml Event Designer > XML 4. MobilePhoneMinutes.xml 5. MobilePhoneMinutes.xml IBM Operational Decision Manager:

103 7. (MobilePhoneMinutes) 8. () 2 track prepaid minutes customer () ID 1. > > > MobilePhoneMinutes Event Runtime MobilePhoneMinutes : 100 1: 99

104 : 97 1: ID v minutes added to phone v alert customer suggest new plan 1. a. > b. MobilePhoneMinutes c. 2. minutes added to phone a. > b. c. minutes added to phone 3. minutes added to phone a. b. 100 IBM Operational Decision Manager:

105 c. minutes added to phone 4. a. b. mobile number c. d. v minutes added v activity date minutes added to phone e. > (Save All) f. 5. () a. > b. c. alert customer suggest new plan 6. a. b. 101

106 c. alert customer suggest new plan : 7. 3 a. alert customer suggest new plan b. c. mobile number d. e. v activity date v total minutes for month () IBM Operational Decision Manager:

107 : f. > g. MobilePhoneMinutes () ID : 2: 2: () ID 2 103

108 1. () track prepaid minutes a. > b. track prepaid minutes c. d. 104 IBM Operational Decision Manager:

109 e. > 2. 2 () a. b. activity date c. d. total minutes for month e. > 3. ID customer a. customer b. mobile number c. minutes added 2 4. a. customer 105

110 b. mobile number mobile number c. {mobile number} of {this} d. e. minutes added f. customer customer g. > (Save All) h a. minutes added to phone b. minutes added to phone c. d. e. customer > mobile number f. g. mobile number mobile number h. i. customer > minutes added 106 IBM Operational Decision Manager:

111 j. k. minutes added l. track prepaid minutes > activity date m. n. track prepaid minutes > total minutes for the month o. JavaScriptJavaScript total minutes for the month () JavaScript ( ) JavaScript if (track prepaid minutes.total minutes for month == null) { tempminutes = 0; } else { tempminutes = track prepaid minutes.total minutes for month; } if (track prepaid minutes.activity date == null) { tempminutes = 0; } else if (track prepaid minutes.activity date.getmonth()!= activity date.getmonth()) { tempminutes = 0; } tempminutes + minutes added; JavaScript v () track prepaid minutes.total minutes for month tempminutes v track prepaid minutes.total minutes for month tempminutes v () track prepaid minutes.activity date tempminutes v () 107

112 v tempminutes () JavaScript p. > (Save All) minutes added to phone minutes added to phone activity date activity date minutes added total minutes for month minutes added to phone activity date activity date total minutes for month minutes added q. 6. a. > alert customer suggest new plan alert customer suggest new plan b. mobile number c. d. customer mobile number e. f. activity date g. 108 IBM Operational Decision Manager:

113 h. track prepaid minutes activity date activity date alert customer suggest new plan i. track prepaid minutes total minutes for month total minutes for month j. > k. MobilePhoneMinutes : 110 3: 109

114 : 3: () 1. () a. > b. minutes purchased greater than alert trigger c. d. Ctrl e. the total minutes for month of <a track prepaid minutes> f. the total minutes for month of g. the track prepaid minutes h. is more than <> i. 100 the total minutes for month of the track prepaid minutes is more than 100 j. > 2. a. > b. added minutes exceeds alert trigger amount c. d. minutes added to phone e. f. 110 IBM Operational Decision Manager:

115 g. ID the mobile number of the customer h. i. 1) 2) Ctrl 3) if <conditions> 4) v minutes purchased greater than alert trigger v then <actions> v alert customer suggest new plan 5) (;) j. : 4: 4: 111

116 Event Runtime 1. MobilePhoneMinutes Event Runtime Event Runtime : : v 116 1: v 119 2: v 120 3: v 112 IBM Operational Decision Manager:

117 v v v v Event Runtime 1 Rule Execution Server Event Runtime WebSphere Application Server v v IBM Installation Manager odm_install_dir/studio/tutorials/eventinvokeruleset v v answer: start: start invokedloan-xom: Java invokedloanruleapp: Rule Execution Server RuleApp invokedloanrules: Decision Server Events Operational Decision Manager Eclipse : 116 1:. 113

118 v v : 116 1: : 1. en_us () 2. > > (Invoking a ruleset from events) > v v v v invokingloanevents invokedloanruleapp invokedloanrules loan-xom Java invokedloan-xom (XOM) 114 IBM Operational Decision Manager:

119 3. invokedloanrules a. invokedloanruleapp archive.xml b. c. RuleApp RuleApp d. v v v v v Rule Execution Server Rule Execution Server URL Rule Execution Server RuleApp XOM e. 4. Event Runtime a. b. c. d. Event Runtime e. 5. a. > > IBM > Operational Decision Manager V8.5.1 > > > b. c. d. > (Choose Loan Request)OK e. v creditscore: 600 v name: John Doe v yearlyincome: f. v amount:

120 v duration: 240 v yearlyinterestrate: 0.5 g. 6. askforreport v askforreport Windows c:/temp v report*.xml Rule Execution Server 7. : 1: : : 113 1: answer start 1. start a. en_us () b. > > (Invoking a ruleset from events) > v v Java invokedloan-xom (XOM) invokedloanrules invokedloan-xom 116 IBM Operational Decision Manager:

121 v invokedloanruleapp 2. RuleApp a. b. invokedloanruleapp c. archive.xml RuleApp d. e. invokedloanrules f. ruleset.bom.enabled true 3. RuleApp a. RuleApp b. c. RuleApp RuleApp d. v v v v v Rule Execution Server Rule Execution Server URL URL Rule Execution Server RuleApp XOM e. 4. a. b. > > c. invokingloanevent 5. a. invokingloanevent > 117

122 b. c. invokedloanrules d. invokedloanrules e. (ruleset details) RuleApp RuleApp invokedloanruleapp invokedloanrules f. g. h. 6. > a. invokedloanrules_borrower creditscore nameyearlyincome IN invokedloanrules b. (Not constructed nor valid to self-construct) c. invokedloanrules_report Event Runtime IN OUT 118 IBM Operational Decision Manager:

123 : 2: : 2: 1. invokingloanevents a. b. invokingloanevents > c. d. loanrequest e. 2. a. invokedloanrules_borrower b. borrower_event c. invokingloanevents loanrequest d. e. invokedloanrules_loan loan_event yearlyrepayment 3. a. invokingloanevents > b. c. askforreport 119

124 d. e. /temp report*.xml f. > (Save All) 4. a. invokedloanrules_report b. report_action c. invokingloanevents askforreport d. 5. if a. invokingloanevents > b. ReportRequest c. loanrequest d. (the name of the borrower) ReportRequest e. if the approved of the report is not true then askforreport ; f. > : 3: 3: 1. Event Runtime 120 IBM Operational Decision Manager:

125 a. b. c. d. Event Runtime e. 2. a. > > IBM > Operational Decision Manager V8.5.1 > > > b. c. d. e. > (Choose Loan Request)OK f. v creditscore: 600 v name: John Doe v yearlyincome: g. v amount: v duration: 240 v yearlyinterestrate: 0.5 h. 3. askforreport v report*.xml Rule Execution Server v askforreport Windows c:/temp 121

126 122 IBM Operational Decision Manager:

127 IBM IBM IBM IBM IBM IBM IBM ( ) IBM IBM IBM Web Web Web IBM Web IBM Copyright IBM Corp. 2008,

128 (i) ( ) (ii) IBM United Kingdom Laboratories, Mail Point 151, Hursley Park, Winchester, Hampshire, England SO21 2JN IBM IBM IBM IBM IBM IBM : IBM IBM 124 IBM Operational Decision Manager:

129 IBM ( ) ( ). IBM Corp. Copyright IBM Corp. _ _. IBM IBM ibm.com International Business Machines Corporation IBM IBM Linux Linus Torvalds Microsoft Windows Windows Microsoft Corporation UNIX The Open Group Java Java Oracle 125

130 126 IBM Operational Decision Manager:

131

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