JP1 Version 9 JP1/Integrated Management - Service Support 3020-3-R92-10
P-242C-8F94 JP1/Integrated Management - Service Support 09-50 OS Windows Server 2008 Windows Server 2003 OS JP1/Integrated Management - Service Support BSAFE EMC Corporation Internet Explorer Microsoft Corporation Java Oracle Corporation JSP Oracle Corporation Microsoft Microsoft Corporation Microsoft Office Excel Microsoft Corporation RSA EMC Corporation Windows Microsoft Corporation Windows Server Microsoft Corporation This product includes software developed by IAIK of Graz University of Technology. This product includes software developed by the Apache Software Foundation (http://www.apache.org/). This product includes software developed by Ben Laurie for use in the Apache-SSL HTTP server project. Portions of this software were developed at the National Center for Supercomputing Applications (NCSA) at the University of Illinois at Urbana-Champaign. This product includes software developed by the University of California, Berkeley and its contributors. This software contains code derived from the RSA Data Security Inc. MD5 Message-Digest Algorithm, including various modifications by Spyglass Inc., Carnegie Mellon University, and Bell Communications Research, Inc (Bellcore). Regular expression support is provided by the PCRE library package, which is open source software, written by Philip Hazel, and copyright by the University of Cambridge, England. The original software is available from ftp://ftp.csx.cam.ac.uk/pub/software/programming/pcre/ This product includes software developed by Ralf S.Engelschall <rse@engelschall.com> for use in the mod_ssl project (http://www.modssl.org/). Henry Spencer
EMC Corporation RSA(R) BSAFE TM 2011 7 3020-3-R92-10 All Rights Reserved. Copyright (C) 2009,2011, Hitachi, Ltd.
3020-3-R92-10 JP1/Integrated Management - Service Support 09-50 DB LDAP 1.3.1(2) 4.4.1(3) 4.4.3(4) 2.2.3 3.1.1(1) 3.1.1(2) 3.6 3.6(1) 3.6(4) 3.6(5) 4.2(2) KNAB11041-E KNAB11043-E KNAB15091-E KNAB15093-I KNAB15096-I KNAB15098-E KNAB15101-E KNAB13004-W KNAB15042-E 4.2(5) 6.2.2 6.2.2
P-242C-8F94 JP1/Integrated Management - Service SupportJP1/IM - Service Support JP1/IM - Service Support JP1/IM - Service Support 1 JP1/IM - Service Support JP1/IM - Service Support 2 JP1/IM - Service Support JP1/IM - Service Support 3 JP1/IM - Service Support JP1/IM - Service Support 4 JP1/IM - Service Support 5 JP1/IM - Service Support 6 JP1/IM - Service Support A B JP1 Version 9 JP1/Integrated Management - Service Support 3020-3-R91 I
JP1/IM - Service Support JP1 Version 9 JP1/Integrated Management - Service Support 3020-3-R91 JP1/IM - Service Support JP1/IM - Service Support JP1/IM - Service Support JP1 Version 9 JP1/Integrated Management - Service Support 3020-3-R92 JP1/IM - Service Support JP1/IM - Service Support JP1/Integrated Management - Service Support JP1/Integrated Management - Service Support JP1/Integrated Management - Service Support JP1/IM - Service Support 1 JP1/IM - Service Support 2.1 2.2 JP1/IM - Service Support 2.3 3.1.1(1) 3.1.1(2) 3.1.1(3) 3.1.2(1) 3.1.2(2) 3.1.2(3) 3.1.2(4) 3.1.2(5) 3.2(1) 3.2(2) 3.2(3) 3.3(1) 3.3(2) II
3.3(3) 3.3(4) 3.4(1) 3.4(2) 3.5(1) 3.5(2) 3.5(3) 3.6(1) 3.6(2) 3.6(3) 3.6(4) 3.6(5) 4.1 4.2 4.3.1 4.3.2 4.3.3 4.3.4 4.3.5 4.4.1 4.4.2 4.4.3 4.5.1 4.5.2 4.6.1 4.6.2 4.6.3 4.7 CSV 4.8 5.1 5.2 5.3 5.4 JP1/IM - Service Support 6 III
JP1/IM - Service Support A B Excel Internet Explorer Microsoft(R) Office Excel Microsoft(R) Internet Explorer Windows(R) Internet Explorer(R) JP1/IM - Service Support JP1/IM - UCMDB JP1/NETM/AIM JP1/Integrated Management - Service Support JP1/Integrated Management - Universal CMDB Advanced Edition JP1/NETM/Asset Information Manager Windows Server 2003 Windows Server 2003 Microsoft(R) Windows Server(R) 2003, Enterprise Edition Microsoft(R) Windows Server(R) 2003, Standard Edition Microsoft(R) Windows Server(R) 2003 R2, Enterprise Edition Microsoft(R) Windows Server(R) 2003 R2, Standard Edition Windows Server 2003(x64) Microsoft(R) Windows Server(R) 2003, Enterprise x64 Edition Microsoft(R) Windows Server(R) 2003, Standard x64 Edition Microsoft(R) Windows Server(R) 2003 R2, Enterprise x64 Edition Microsoft(R) Windows Server(R) 2003 R2, Standard x64 Edition Windows Server 2008 Microsoft(R) Windows Server(R) 2008 Enterprise Microsoft(R) Windows Server(R) 2008 Standard Microsoft(R) Windows Server(R) 2008 R2, Datacenter Microsoft(R) Windows Server(R) 2008 R2, Enterprise IV
Microsoft(R) Windows Server(R) 2008 R2, Standard ASCII CD-ROM CSV DB GUI ID IT JSP OS URL WWW American Standard Code for Information Interchange Compact Disc - Read Only Memory Comma Separated Value Database Graphical User Interface Identifier Information Technology JavaServer Pages(TM) Operating System Uniform Resource Locator World Wide Web OK V
IM-SS JP1/IM - Service Support : Program Files Program Files (x86) Hitachi JP1SS OS JP1/IM - Service Support JP1/IM - Service Support UTF-8 3 4 KB 1KB1MB1GB1TB 1,024 1,024 2 1,024 3 1,024 4 VI
1 JP1/IM - Service Support 1 1.1 JP1/IM - Service Support 2 1.2 JP1/IM - Service Support 5 1.3 JP1/IM - Service Support 9 1.3.1 12 1.3.2 16 2 JP1/IM - Service Support 19 2.1 JP1/IM - Service Support 20 2.2 23 2.2.1 23 2.2.2 23 2.2.3 24 2.3 JP1/IM - Service Support 27 3 JP1/IM - Service Support 29 3.1 30 3.1.1 30 3.1.2 35 3.2 41 3.3 45 3.4 54 3.5 59 3.6 62 4 71 4.1 72 4.2 74 4.3 83 4.3.1 83 4.3.2 83 i
4.3.3 87 4.3.4 89 4.3.5 92 4.4 94 4.4.1 94 4.4.2 100 4.4.3 101 4.5 104 4.5.1 104 4.5.2 107 4.6 110 4.6.1 110 4.6.2 113 4.6.3 113 4.7 116 4.8 CSV 117 5 119 5.1 120 5.2 125 5.2.1 125 5.2.2 126 5.3 128 5.4 131 6 133 6.1 134 6.1.1 134 6.1.2 134 6.2 135 6.2.1 KNAB00002 KNAB04007 135 6.2.2 KNAB10013 KNAB15101 141 ii
157 A 158 A.1 09-00 158 A.2 08-51 158 A.3 08-50 158 A.4 08-11 159 B 160 167 iii
1 JP1/IM - Service Support JP1/IM - Service Support 1.1 JP1/IM - Service Support 1.2 JP1/IM - Service Support 1.3 JP1/IM - Service Support 1
1. JP1/IM - Service Support 1.1 JP1/IM - Service Support JP1/IM - Service Support JP1/IM - Service Support JP1/IM - Service Support 2 1-1 1-2 1-1 4.2 JP1/IM - Service Support 2
1. JP1/IM - Service Support 100 JP1/IM - Service Support 4 ITIL IT ITIL IT ITIL RFC ITIL CAB CAB 3
1. JP1/IM - Service Support 1-2 JP1/IM - Service Support 5.1 2 JP1/IM - Service Support 4
1. JP1/IM - Service Support 1.2 JP1/IM - Service Support JP1/IM - Service Support JP1/IM - Service Support JP1/IM - Service Support 3 2 JP1/IM - Service Support 1-1 JP1/IM - Service Support 3.1.1 3.1.2 3.2 3.3 3.4 3.5 5
1. JP1/IM - Service Support 2 3.6 1-2 JP1/IM - Service Support 4 2 2 4.3 4.4 4.5 4.6.1 6
1. JP1/IM - Service Support CSV 2 4.6.2 4.6.3 4.7 4.8 5.2 5.3 7
1. JP1/IM - Service Support 5.4 8
1. JP1/IM - Service Support 1.3 JP1/IM - Service Support JP1/IM - Service Support 9
1. JP1/IM - Service Support 1-3 10
1. JP1/IM - Service Support 1. 2-1 2-2 3. 4. 5. 6-1 6-2 7. 8. 9-1 CAB CAB 9-2 CAB 11
1. JP1/IM - Service Support CAB 10. 11. 12-1 12-2 13. 1.3.1 1.3 JP1/IM - Service Support 1. 4. 1 JP1/IM - Service Support 12
1. JP1/IM - Service Support 1-4 JP1/IM - Service Support DB 2 13
1. JP1/IM - Service Support 1-5 14
1. JP1/IM - Service Support 3 1-6 JP1/IM - Service Support 15
1. JP1/IM - Service Support 1.3.2 1-7 16
1. JP1/IM - Service Support 1-8 17
2 JP1/IM - Service Support JP1/IM - Service Support 2.1 JP1/IM - Service Support 2.2 2.3 JP1/IM - Service Support 19
2. JP1/IM - Service Support 2.1 JP1/IM - Service Support WWW JP1/IM - Service Support 1. WWW URL WWW URL URL http:// : /jp1ss/ index.jsp JP1/IM - Service Support WWW 24401 2-1 JP1/IM - Service Support Windows Server 2003 JP1_Integrated Management - Service Support JP1_IM-SS 2. ID ID ID 1 64 ID 20
2. JP1/IM - Service Support 1 64 3.1.1 3. JP1/IM - Service Support 21
2. JP1/IM - Service Support 2-2 22
2. JP1/IM - Service Support 2.2 2.2.1 1. 2-3 2.2.2 1. 23
2. JP1/IM - Service Support 2-4 ID 2.2.3 1. 24
2. JP1/IM - Service Support 2-5 2. 1 64 3. 255 4. LDAP LDAP JP1/IM - Service Support LDAP LDAP JP1/IM - Service Support 25
2. JP1/IM - Service Support JP1/Integrated Management - Service Support 26
2. JP1/IM - Service Support 2.3 JP1/IM - Service Support JP1/IM - Service Support 1. JP1/IM - Service Support 27
3 JP1/IM - Service Support JP1/IM - Service Support 3.1 3.2 3.3 3.4 3.5 3.6 29
3. JP1/IM - Service Support 3.1 3.1.1 1 1. 3-1 2. 30
3. JP1/IM - Service Support 3-2 3. ID ID JP1/Integrated Management - Service Support ID1 64 1 255 1 85 1 64 255 85 512 170 ASCII 31
3. JP1/IM - Service Support 0x00 0x1F 0x7F @ @. ( ) < > [ ] : ;, (0x20) 4. 2 1. 2. 32
3. JP1/IM - Service Support 3-3 3. ID JP1/Integrated Management - Service Support ID1 64 1 255 1 85 1 64 255 85 512 170 ASCII 33
3. JP1/IM - Service Support 0x00 0x1F 0x7F @ @. ( ) < > [ ] : ;, (0x20) 4. LDAP LDAP JP1/IM - Service Support LDAP LDAP JP1/IM - Service Support JP1/Integrated Management - Service Support 3 1. 2. 34
3. JP1/IM - Service Support 3-4 jp1admin 3. OK 3.1.2 1 1. 35
3. JP1/IM - Service Support 3-5 2. 3-6 3. ID ID1 64 _jp1 ID 1 255 85 36
3. JP1/IM - Service Support 512 170 4. 5. 6. 3-7 7. 2 1. 37
3. JP1/IM - Service Support 2. 3-8 3. ID ID1 64 _jp1 ID 1 255 85 512 170 4. 3 1. 2. 3. 38
3. JP1/IM - Service Support 4. 4 1. 2. 3. OK 5 1. 2. 39
3. JP1/IM - Service Support 3-9 ID _jp1 3. OK 40
3. JP1/IM - Service Support 3.2 1 1. 3-10 ID ID 2. 41
3. JP1/IM - Service Support 3-11 3. ID ID 1 64 1 128 40 1,024 340 4. 2 1. 2. ID 42
3. JP1/IM - Service Support 3-12 ID ID 3. 3-13 4. ID ID 1 64 1 128 40 1,024 340 43
3. JP1/IM - Service Support 5. 3 1. 2. ID 3. OK 44
3. JP1/IM - Service Support 3.3 1 1. 3-14 45
3. JP1/IM - Service Support 2. 46
3. JP1/IM - Service Support 3-1 ID JP1 ID 1 64 1 365 1 JP1/IM - Service Support JP1 JP1/IM - Service Support JP1 1,024 340 3-2 47
3. JP1/IM - Service Support 3 8 0 8,760 JP1/Integrated Management - Service Support 3-3 0 876,000 0 2,147,483,647 48
3. JP1/IM - Service Support 0 2,147,483,647 0 2,147,483,647 0 2,147,483,647 0 2,147,483,647 0 2,147,483,647 3. 2 1. 2. 49
3. JP1/IM - Service Support 3-15 50
3. JP1/IM - Service Support 3. (1) 4. 3 1. 2. OK 51
3. JP1/IM - Service Support 4 1. 2. 52
3. JP1/IM - Service Support 3-16 53
3. JP1/IM - Service Support 3.4 3-17 54
3. JP1/IM - Service Support 3-4 55
3. JP1/IM - Service Support 1 1. 2. 3-18 56
3. JP1/IM - Service Support 3. 4. 5. 6. 7. 5 6 8. 2 57
3. JP1/IM - Service Support 1. 2. 3. 4. 5. 6. 58
3. JP1/IM - Service Support 3.5 ID GUI 1 1. 3-19 2. ID 59
3. JP1/IM - Service Support 3-20 ID 2 1. 2. 60
3. JP1/IM - Service Support 3. OK ID 3 3.3(2) 1. 2. 3. OK ID 61
3. JP1/IM - Service Support 3.6 5 JP1/IM - Service Support 1 a 1. 62
3. JP1/IM - Service Support 3-21 2. 3. ID JIMSD_STAT_INQUIRY ID JIMSD_STAT_CLOSE JP1/IM - Service Support JP1 JP1 JP1 63
3. JP1/IM - Service Support b 1. 3-22 2. 3. 64
3. JP1/IM - Service Support JP1/IM - Service Support JP1 JP1 JP1 2 a 1. 2. ID 1 1 3. 65
3. JP1/IM - Service Support b 1. 2. ID 1 1 3. 3 1. 2. 66
3. JP1/IM - Service Support 3-23 3. 1 255 1 85 0x00 0x1F 0x7F 4. ID ID JIMSD_STAT_DISCUSSING 67
3. JP1/IM - Service Support 4 a 1. 2. b 1. 2. 3. 68
3. JP1/IM - Service Support 3-24 4. 5. 5 1. 69
3. JP1/IM - Service Support 2. 3. 70
4 JP1/IM - Service Support 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 CSV 71
4. 4.1 4-1 72
4. 4.5 4.4 4.6.1 4.6.2 4.3 4.6.3 73
4. 4.2 JP1/IM - Service Support 4-2 1 74
4. JP1/IM - Service Support JP1/IM - Service Support 2 a 4-1 b 4-2 1 75
4. 1 1 1 1 1 1 1 3 3 3 WWW 2 1 2 3 c 76
4. 4-3 d 4-4 URL JP1/ Integrated Management - Service Support e 1 50 1-50/100 100 1 50 10,001 1-50/10000+ 51 51 77
4. f 4-3 3 JP1/IM - Service Support 4-5 78
4. 4 JP1/IM - Service Support IPCR 4-6 3 3.4 79
4. ID I Incident P Problem C Change R Release 2 2 JP1/IM - Service Support ID ID JP1/IM - Service Support * * * * * * * * 80
4. 4-7 5 81
4. ID WWW URL JP1/NETM/AIM JP1/NETM/ AIM JP1/IM - UCMDB JP1/IM - UCMDB 82
4. 4.3 JP1/IM - Service Support 4.3.1 JP1/IM - Service Support 1. 4.3.2 1 1. 2. 83
4. 4-4 ID 2 84
4. ID WWW URL JP1/NETM/AIM JP1/NETM/ AIM JP1/IM - UCMDB JP1/IM - UCMDB 3 a 85
4. b 4-8 86
4. 4.3.3 JP1/IM - Service Support 1 1. 2. 4-5 87
4. 2 3 a b 4-9 88
4. 4.3.4 1 1. 2. 89
4. 4-6 2 90
4. 3 a b 4-10 c 91
4. 4.3.5 1 1. IPCR* ** 4-7 92
4. 2 ID ID ID ID ID ID 3 a b 4-11 ID 93
4. 4.4 JP1/IM - Service Support 4.4.1 1 1. JP1/IM - Service Support 2. 3. 1 94
4. 4. 2 3 95
4. 4-8 96
4. AND OR 300 100 _ % _ 1 %0 a_c aac abc a%c ac abc abbbc _?_ %?% AND OR 4-12 NOT NOT OR AND A a1,a2,a3 B b1,b2,b3 (a1 or a2 or a3) AND (b1 or b2 or b3) 97
4. YYYY/MM/DDYYYY MM DD hh mmhh mm 0 2147483647 4-9 AND OR 98
4. 4-13 AND AND AND OR 4 a 4-14 99
4. 4.4.2 1. 2. 100
4. 3 AND OR 300 100 _ % _ 1 %0 a_c aac abc a%c ac abc abbbc _?_ %?% 3. 4.4.3 101
4. 4-10 1 2 100 100 101 100 100+ 101 1. 100 2. 3. 1 4. 101 3 102
4. 4 a CSV CSV CSV 4.8 CSV b 4-15 103
4. 4.5 JP1/IM - Service Support JP1/IM - Service Support JP1/IM - Service Support 4.6.3 4.5.1 1 1. 2. 104
4. 4-11 3. 105
4. *(*) URL 4-12 4. 5. ID ID 100 106
4. 2 a 4.5.2 1. JP1/IM - Service Support 300 100 ID # ID # ID ID 107
4. 4-16 ID pwb01 #pwb01# 4.9 4.9 1 4.9 4.9 DB 100 1 2. JP1/IM - Service Support 4-17 ID ID # ID# ID 108
4. ID ID JIMSD_STAT_INQUIRY ID JIMSD_STAT_INQUIRY ID JP1 ~ 109
4. 4.6 4.6.1 1 1. 2. 110
4. 4-13 3. ID ID 111
4. *(*) URL 4. 5. 2 a 112
4. b 4-18 4.6.2 1. 2. 3. 4. 5. 4.6.3 113
4. 1. 2. 4-14 3. 4. OK 5. 6. 114
4. 115
4. 4.7 1. 1 2. 3. OK 116
4. 4.8 CSV CSV 1. 4.4.1 4-15 2. CSVCSV CSV 3. CSV CSV CSV 2 #" ID"," "," ID", 117
4. " "" 118
5 5.1 5.2 5.3 5.4 119
5. 5.1 5-1 1 120
5. 4.2 2 a 5-1 b c 3 2 JP1/IM - Service Support 121
5. 5-2 5-2 3 7 30 122
5. 3 3 7 20 3 3 30 10 3 123
5. 5-3 4 100 4.2 IPCR 101 101 5-4 124
5. 5.2 5.2.1 JP1/IM - Service Support 1. 2. 125
5. 5-3 5.2.2 1. 2. 126
5. 5-4 127
5. 5.3 1 1. 2. 5-5 3. 128
5. 3 CSV CSV 2 CSV 4. 5. 2 1. 2. CSV CSV 5-5 CSV CSV 3. 129
5. 4. Excel 2 5. 4 Excel 6. 130
5. 5.4 1. 2. 131
6 JP1/IM - Service Support 6.1 6.2 133
6. 6.1 JP1/IM - Service Support 6.1.1 ID KNABnnnnn-Z ID K NAB JP1/IM - Service Support nnnnn Z E W I Q 6.1.2 ID (S) (O) 134
6. 6.2 JP1/IM - Service Support JP1/IM - Service Support JP1/Integrated Management - Service Support JP1/IM - Service Support 6.2.1 KNAB00002 KNAB04007 KNAB00002-E (S) (O) JP1/IM - Service Support UTF-8 3 4 KNAB00003-E (S) (O) KNAB00004-E (S) (O) 135
6. 136 KNAB00005-E KNAB00005-E KNAB00005-E KNAB00005-E (S) (O) KNAB00006-E KNAB00006-E KNAB00006-E KNAB00006-E (S) (O) KNAB00007-E KNAB00007-E KNAB00007-E KNAB00007-E _jp1 ID _jp1 (S) (O) KNAB00008-E KNAB00008-E KNAB00008-E KNAB00008-E (S) (O) KNAB01001-E KNAB01001-E KNAB01001-E KNAB01001-E
6. 137 (S) (O) KNAB01002-E KNAB01002-E KNAB01002-E KNAB01002-E (S) (O) KNAB01003-E KNAB01003-E KNAB01003-E KNAB01003-E (S) (O) KNAB01004-E KNAB01004-E KNAB01004-E KNAB01004-E (S) (O) KNAB01005-E KNAB01005-E KNAB01005-E KNAB01005-E JP1 jp1admin JP1 jp1admin (S) (O)
6. JP1 jp1admin KNAB01006-E JP1 jp1admin jp1admin (S) (O) jp1admin KNAB01007-E (S) (O) KNAB01008-E ID ID (S) (O) ID KNAB01009-E (S) (O) KNAB01010-E (S) 138
6. (O) JP1/IM - Service Support KNAB02002-E (S) (O) JP1/IM - Service Support KNAB02003-E URL WWW (S) (O) JP1/IM - Service Support KNAB02004-E (S) (O) JP1/IM - Service Support KNAB03001-W (S) (O) 139
6. KNAB03002-W (S) (O) KNAB04005-I (S) (O) KNAB04006-I (S) (O) KNAB04007-I [ ] (S) (O) JP1/IM - Service Support 140
6. 6.2.2 KNAB10013 KNAB15101 KNAB10013-E MB 1 (S) (O) KNAB10017-E (S) (O) KNAB11001-E (S) (O) KNAB11002-E (S) (O) 141
6. JP1/IM - Service Support KNAB11003-E (S) (O) JP1/IM - Service Support KNAB11004-E (S) (O) JP1/IM - Service Support KNAB11005-E (S) (O) JP1/IM - Service Support KNAB11006-E (S) 142
6. (O) JP1/IM - Service Support KNAB11007-E (S) (O) JP1/IM - Service Support KNAB11008-E (S) (O) JP1/IM - Service Support KNAB11009-E (S) (O) KNAB11010-E (S) 143
6. (O) KNAB11011-E (S) (O) KNAB11012-E (S) (O) KNAB11013-E (S) (O) KNAB11015-E (S) (O) 144
6. KNAB11016-E (S) (O) KNAB11017-E ID ID (S) (O) ID ID JP1/IM - Service Support KNAB11018-E (S) (O) KNAB11021-E (S) (O) 145
6. 146 KNAB11022-E KNAB11022-E KNAB11022-E KNAB11022-E (S) (O) KNAB11023-E KNAB11023-E KNAB11023-E KNAB11023-E ID ID (S) (O) ID KNAB11025-E KNAB11025-E KNAB11025-E KNAB11025-E (S) (O) KNAB11026-E KNAB11026-E KNAB11026-E KNAB11026-E (S) (O) KNAB11027-E KNAB11027-E KNAB11027-E KNAB11027-E (S) (O)
6. KNAB11028-E (S) (O) KNAB11030-E (S) (O) KNAB11031-E (S) (O) KNAB11032-E 1 0 (S) (O) 0 KNAB11033-E [ ] 147
6. (S) (O) KNAB11035-E (S) (O) JP1/IM - Service Support KNAB11037-E JP1/IM - Service Support IM-SS home public report (S) (O) JP1/IM - Service Support KNAB11038-E (S) (O) 148
6. KNAB11039-E (S) (O) KNAB11040-E (S) (O) KNAB11041-E (S) (O) JP1/IM - Service Support KNAB11042-E (S) (O) JP1/IM - Service Support 149
6. KNAB11043-E (S) (O) KNAB12001-E (S) (O) JP1/IM - Service Support KNAB12002-E (S) (O) JP1/IM - Service Support KNAB12003-E URL WWW (S) (O) Service Support KNAB12013-E 150
6. (S) (O) KNAB13003-W DB (S) (O) KNAB13004-W (S) (O) KNAB14007-I HTML JP1/IM - Service Support (S) (O) JP1/IM - Service Support KNAB15042-E (S) (O) JP1/IM - Service Support 151
6. KNAB15064-W JP1 JP1/Base ID ID ID ID JP1/Base JP1 (S) (O) JP1/IM - Service Support KNAB15065-W JP1 JP1 ID ID ID ID JP1/Base JP1 (S) (O) JP1/IM - Service Support KNAB15066-W JP1 JP1 10 ID ID ID ID JP1 10 JP1 (S) (O) JP1/IM - Service Support KNAB15067-W JP1 ID ID ID ID JP1 (S) 152
6. (O) JP1/IM - Service Support KNAB15068-W JP1 ID ID ID ID JP1 (S) (O) JP1/IM - Service Support KNAB15091-E JP1/IM - UCMDB JP1/IM - UCMDB (S) (O) JP1/IM - Service Support KNAB15093-I JP1/IM - UCMDB JP1/IM - UCMDB (S) KNAB15094-I JP1/IM - UCMDB JP1/IM - UCMDB JP1/IM - UCMDB (S) KNAB15095-I JP1/IM - UCMDB JP1/IM - UCMDB 153
6. (S) KNAB15096-I JP1/IM - UCMDB JP1/IM - UCMDB (S) KNAB15098-E (S) (O) JP1/IM - Service Support KNAB15099-E JP1/IM - UCMDB JP1/IM - UCMDB (S) (O) JP1/IM - Service Support KNAB15100-E JP1/IM - UCMDB JP1/IM - UCMDB (S) (O) JP1/IM - Service Support KNAB15101-E JP1/IM - UCMDB JP1/IM - UCMDB 154
6. (S) (O) JP1/IM - Service Support 155
A B 157
A A A.1 09-00 OS Windows Server 2008 KNAB04005-I A.2 08-51 WWW OR KNAB00002-E KNAB01010-E KNAB02002-E KNAB02004-E KNAB04007-I KNAB11002-E KNAB11008-E KNAB11017-E KNAB11035-E KNAB11037-E KNAB12001-E KNAB12003-E KNAB14007-I KNAB15042-E KNAB15064-W KNAB15068-W KNAB11040-E KNAB13004-W KNAB15069-I KNAB15071-I A.3 08-50 158
A JP1/IM - Service Support JP1 KNAB11039-E KNAB12013-E KNAB15064-W KNAB15065-W KNAB15066-W KNAB15067-W KNAB15068-W KNAB15069-I KNAB15070-I KNAB15071-I KNAB11035-E KNAB11036-E A.4 08-11 KNAB11035-E KNAB11036-E KNAB11037-E KNAB11038-E KNAB15042-E KNAB11017-E 159
B B IT IT JP1/IM - Service Support JP1/IM - Service Support JP1/NETM/AIM IT jp1admin JP1/IM - Service Support JP1 JP1 JP1 JP1 ID B.ID ID JP1 E.SEVERITY SEVERITY JP1 JP1/Base JP1 WWW JP1/IM - Service Support WWW DB WWW WWW JP1/IM - Service Support 160
B WWW DB ID JP1/IM - Service Support ID JP1/ IM - Service Support ID JP1/IM - Service Support DB JP1/IM - Service Support JP1/IM - Service Support JP1/IM - Service Support DB DB DB JP1/IM - Service Support WWW WWW WWW JP1/IM - Service Support JP1/IM - Service Support DB WWW DB 161
B JP1/IM - Service Support JP1/IM - Service Support ID _jp1 JP1/IM - Service Support ID JP1/IM - Service Support ID ID 8 ID 10 ASCII 0x00 0x1F 0x7F 162
B JP1/IM - Service Support JP1/IM - Service Support JP1/IM - Service Support 4 ID ID JP1/IM - Service Support ID 163
B IT IT JP1/IM - Service Support JP1/IM - Service Support JP1/IM - Service Support JP1/IM - Service Support IT JP1/IM - Service Support 164
B JP1/IM - Service Support 165
08-11 159 08-50 158 08-51 158 09-00 158 I IT J 160 JP1/IM - Service Support 9 29 160 19 JP1/NETM/AIM 160 jp1admin JP1 W [ ] 35 160 160 WWW WWW 160 160 57 56 54 54 [ ] 56 79 161 [ ] 104 110 89 81 12 113 100 92 101 94 94 116 104 83 110 72 113 83 83 107 161 87 ID 161 DB 161 DB 161 161 161 [ ] 102 [ ] 96 [ ] 105 [ ] 84 CSV 117 110 131 167
89 119 125 125 126 71 128 60 59 162 59 [ ] 59 [ ] 60 [ ] 111 87 162 113 162 [ ] 114 62 [ ] 56 [ ] 102 [ ] 96 [ ] 105 [ ] 84 [ ] 59 [ ] 60 [ ] 111 [ ] 114 [ ] 92 [ ] 90 [ ] 41 [ ] 42 [ ] 43 [ ] 45 [ ] 53 [ ] 50 74 120 [ ] 30 [ ] 31 [ ] 37 [ ] 23 [ ] 33 [ ] 25 [ ] 87 [ ] 24 [ ] 36 [ ] 36 [ ] 38 [ ] 20 141 135 [ ] 92 92 131 101 94 100 94 [ ] 90 162 168
162 [ ] 36 23 55 62 113 162 ID 162 62 66 162 57 56 54 59 62 42 44 41 41 49 51 45 52 45 38 32 34 30 30 39 35 35 37 131 101 94 89 125 83 128 87 100 94 83 83 92 23 27 20 24 23 42 44 41 41 163 [ ] 41 [ ] 42 [ ] 43 16 [ ] 105 163 169
163 ID 163 163 163 78 49 51 45 52 45 163 163 [ ] 45 [ ] 50 164 [ ] 45 [ ] 53 [ ] 50 164 74 [ ] 75 79 81 [ ] 77 78 [ ] 75 74 [ ] 76 78 77 75 164 74 120 121 121 121 121 124 120 121 164 120 164 135 134 134 134 164 32 34 30 [ ] 30 [ ] 31 [ ] 37 30 30 [ ] 23 [ ] 33 [ ] 25 160 170
164 [ ] 87 165 [ ] 24 39 38 39 35 37 [ ] 36 [ ] 36 35 [ ] 38 27 20 [ ] 20 24 23 23 171