B. Quick Q&A (2-3 minutes) 1. Have you tried ordering something in English? 2. Have you experienced ordering something, then receiving the wrong item?

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Intermediate Conversation Material #38 CAN I GET AN ICED COFFEE? Ordering Exercise 1: Picture Conversation A. Read the dialogue below. 次の会話を読んでみましょう Can I get an iced coffee? Sure. That ll be $2.50. Page 1

B. Quick Q&A (2-3 minutes) 1. Have you tried ordering something in English? 2. Have you experienced ordering something, then receiving the wrong item? 3. What stores offer a delivery service in your country? 4. Have you tried ordering something from a different country? 5. Is online shopping popular in your country? Why or why not? Exercise 2: Say It! (3 minutes) Read the following words and sample sentences below. 次の単語と例文を読んでみましょう A. Vocabulary ボキャブラリー total 合計 recommend 推薦する 勧める check 確認する 調べる to go 外で飲む ( 持ち帰る ) take 取る Your total comes to $29. あなたの総額は 29 ドルです I recommend the shrimp pasta. 私はエビのパスタをお勧めします I d like to check on my order please. 私の注文をチェックしたいです Would you like your coffee for here or to go? コーヒーはここで飲みますか 外で飲みますか? Your server will be with you in a minute to take your order. ウェイターがすぐに来て注文を伺います Page 2

B. Expressions 表現 Can I get (something) ~ できますか? Will that be cash or card/credit? 現金で支払いますか カード払いですか? in/out of stock 在庫があります / 在庫切れです Can I get a large orange juice to go? オレンジジュースの大きいサイズを持って帰れますか? Your order comes to $10.35. Will that be cash or card? お会計は 10.35 ドルになります お支払いは現金ですか それともカードですか? I m sorry, we're out of stock on that model at the moment. すみません 今このモデルは在庫切れです Exercise 3: Role-Play (4 minutes) Read the dialogues below. 次の会話を読んでみましょう A. Hi, may I take your order? Yes, please. I d like the Asian Salad to start. Which steak would you recommend? The Ribeye is our bestseller. Okay, I ll have that and a glass of red wine, please. B. Hello, this is Tammy from shoponline.com. How may I help you? Hi, I d like to check on my order. It was supposed to arrive yesterday, but I haven t received it yet. May I have your order number? Sure, it s 0429, under Paul Brown. Thanks, Mr. Brown. Let me check our records. Please hold. Page 3

Exercise 4: Answer It! (5 minutes) A. Complete the dialogue using the new vocabulary words and expressions we learned. 今日学習した単語と表現を使って会話を完成させましょう Hi, 2 cheeseburger meals? Would you like a sundae to go with that? No thanks. But can I get extra ketchup? Sure. Your comes to $2.50. B. Complete the dialogue using your own answers. You can use any of new vocabulary words and expressions, if possible. 好きな言葉を入れて会話を完成させましょう 今日学習した単語や表現を使っても構いません Hi, what are you doing? I m ordering online. It s so convenient that you can order that on a computer. Yeah, and the best part about ordering online is. Yeah, it makes it a lot easier to buy things. Page 4

Exercise 5: Conversation Starter (10 minutes) Pick one of the four scenarios below, and start a conversation with your tutor. 次の 4 つのシナリオの中から好きなものを選んで 講師と会話をしてみましょう Talk about ways of ordering/having items delivered other than through phone calls. 携 帯電話を使う以外に 注文方法 配達方法について話しましょう Talk about an experience when you encountered difficulties in ordering something. Share tips/ways on how to avoid these difficulties. 何かを注文する時に経験した困難なことについて話してください そのような困難を避けるためのヒントや方法を教えてください Share with your tutor an experience of good service and why you think that person provided you with good service. 良いサービスの経験を講師に話してください なぜその人はあなたに良いサービスをしてくれたと思いますか Discuss with your tutor the future of ordering in your country. (e.g. robots will take your order, touchscreen menu). Share your ideas on ways to improve ordering so it will be more convenient/efficient for customers. 講師と日本の配達の未来の姿について話しましょう ( ロボットが注文を受ける タッチスクリーンによる注文など ) 顧客にとって より便利で効率的な注文方法にするための改善策について あなたの考えを教えて下さい Page 5

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