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2004 pp. 1-19 2007 2008 2007IFRS IFRS http://www.shinnihon.or.jp/ Berman, B.2006Developing an Effective Customer Loyalty Program, California Management Review, Vol. 49, No. 1, Fall 2006. Calpin, M.1995AIR MILES!, Harvard Business School Case, 9-593 102. KPMG2008Fasten Your Seatbelts: IFRIC 13 could lead to turbulent titnes, KPMG report Spring 2008http://www.kpmg.ch/docs/200803_Fasten_Your_ Seatbelts.pdf. Nunes, J.C. and Dreze, X2006Your Loyalty Program Is Betraying You. Harvard Biisiness Review, April 2006. Woolf, B. P.2001Loyalty Marketing: Second Act, Teal Books, Greenville, SC. USA Alliance Data Systems2008Strong Business, Deliverling Results, Annual Report 2008http://www.alliancedata.com. Groupe Aeroplan2008Strength in Numbers. Annual Rreport 2008 http://www.groupeaeroplan.com.
2009 2009 AIR MILES http://www.airmiles.comuk/ The Mileage Company http://www.themileagecompany.com/ AIR MILES http://www.airmiles.ca/ LoyaltyOne http://www.loyalty.com Alliance Data Systems http://www.alliancedata.com