V ision Statement Contents 03 04 06 08 09 10 12 13 16 19 20 23 Greeting from Our CEO - Makoto Ozeki Zurich Insurance Company, Japan Branch Profile Zurich Financial Services Group Profile Financial Highlights Diversified Businesses Products and Services Corporate Governance Management Policy Insurance Basics Customer Consultation Zurich Insurance Company (Switerland) Financial Statements Zurich Insurance Company, Japan Branch Financial Data 02 Zurich Insurance Company Business Report 2008
Greeting from Our CEO - Makoto Ozeki Zurich Insurance Company Business Report 2008 03
Zurich Insurance Company, Japan Branch Profile Zurich Insurance Company, Japan Branch 04 Zurich Insurance Company Business Report 2008
Organizational Structure COO CEO CUO CFO Zurich Insurance Company Business Report 2008 05
Zurich Financial Services Group Profile 7,000 6,000 6,035 6,614 25'000 25'587 28'804 5,000 4,000 3,000 2,000 2,316 2,988 3,947 20'000 18'934 20'515 22'426 1,000 0 2003 2004 2005 2006 2007 15'000 2003 2004 2005 2006 2007 06 Zurich Insurance Company Business Report 2008
A.M. Best A Fitch Rating A+ Moody's A1 Standard & Poor's AA- 1 Allianz 2 Berkshire Hathaway 3 American International Group 4 Munich Re Group 5 Zurich Financial Services 6 Allstate 7 Swiss Reinsurance 8 Millea Holdings 9 Travelers Cos. 10 Liberty Mutual Insurance Group 140,618 118,245 110,064 64,774 55,163 36,769 35,730 32,487 26,017 25,961 Zurich Group Holding Zurich Financial Services Tommy de Swaan Thomas Escher Manfred Gentz Manfred Kindle Donald Nicolaisen Armin Meyer Philippe Pidoux Vernon Sankey Susan Bies Rolf Watter Victor Chu Zurich Insurance Company Business Report 2008 07
Financial Highlights 500 400 300 200 12 8 100 17 63 0 2003 2004 2005 2006 2007 250 261 274 279 45 52 66 74 294 80 40 41 48 50 58 50 60 66 62 36 300 200 100 0 2003 2004 2005 2006 2007 200 213 232 239 260 74 80 79 151 182 400 300 200 100 Solvency margin 0 2003 2004 2005 2006 442.6 351.8 279.3 399.4 2007 340.0 08 Zurich Insurance Company Business Report 2008
Diversified Businesses Consumer Business Wholesale Business Unit Corporate Business Corporate Business Unit Direct Business Unit Zurich Insurance Company Business Report 2008 09
Products and Services 10 Zurich Insurance Company Business Report 2008
Products and Services Zurich Insurance Company Business Report 2008 11
Corporate Governance 12 Zurich Insurance Company Business Report 2008
Management Policy Zurich Insurance Company Business Report 2008 13
14 Zurich Insurance Company Business Report 2008
1 2 3 4 5 6 7 Zurich Insurance Company Business Report 2008 15
Insurance Basics 1 1 2 3 2 3 16 Zurich Insurance Company Business Report 2008
0120-860-212 0120-819-212 0120-083-830 http://www.zurich.co.jp Zurich Insurance Company Business Report 2008 17
1 2 4 3 5 18 Zurich Insurance Company Business Report 2008
Customer Consultation 2006 1235 5 158 16 19 1433 2007 1393 1 162 19 20 1595 625 41 1,595 301 628 0120-860-697 Zurich Insurance Company Business Report 2008 19
Zurich Insurance Company (Switzerland) Financial Statements Overview Statement of Income CHF'000'000 Revenues Gross written premiums and policy fees 25,415 2,545,058 Less premiums ceded to reinsurers 2,771 277,488 Net written premiums and policy fees 22,645 2,267,670 Net change in reserves for unearned premiums 141 14,120 Net earned premiums and policy fees 22,504 2,253,551 Net Investment income 4,173 417,884 Net realized capital gains (losses) on investments and write-downs 1,122 112,357 Other income 962 96,335 Total revenues 26,516 2,655,312 Benefits, losses and expenses Insurance benefits and losses, net of reinsurance 16,395 1,641,795 Policyholder dividends and participation in profits, net of reinsurance 91 9,113 Underwriting and policy acquisition costs, net of reinsurance 4,940 494,692 Administrative and other operating expenses 1,452 145,403 Other expenses 923 92,429 Interest expense on debt 700 70,098 Interest credited to policyholders; and other interest 444 44,462 Total benefits, losses and expenses 24,945 2,497,992 Net Income before taxes 1,571 157,320 Taxes 170 17,024 Net income 1,401 140,296 20 Zurich Insurance Company Business Report 2008
Balance Sheet Assets CHF'000'000 Investments Cash and cash equivalents 8,168 817,944 Equity securities 2,999 300,320 Debt securities 35,374 3,542,352 Real estate 1,373 137,492 Mortgage loans 1,484 148,608 Policyholders' collateral and other loans 2,024 202,683 Investments in subsidiaries and associates 20,499 2,052,770 Short-term investments 687 68,796 Other investments 571 57,180 Total investments 73,179 7,328,145 Other assets Deposits made under assumed reinsurance contracts 3,012 301,622 Accrued assets 812 81,314 Receivable from agents and outstanding premiums 2,083 208,592 Receivable from insurance and reinsurance companies 1,507 150,911 Other receivables 1,734 173,643 Furniture and equipment 160 16,022 Intangible assets 667 66,793 Other assets 6 601 Total other assets 9,981 999,497 Total assets 83,161 8,327,743 Liabilities and shareholders' equity CHF'000'000 Short-term liabilities Deposits received under ceded reinsurance contracts 1,199 120,068 Amounts due to reinsurance and other insurance companies 1,144 114,560 Prepaid premiums and other creditors 1,563 156,519 Bank overdrafts 4,304 431,003 Accrued liabilities 968 96,936 Other liabilities 979 98,037 Total short-term liabilities 10,158 1,017,222 Long-term liabilities Provisions 391 39,155 Bonds 1,000 100,140 Debt related to capital markets and banking activities 45 4,506 Senior debt 11,215 1,123,070 Subordinated debt 4,248 425,395 Total long-term liabilities 16,899 1,692,266 Insurance reserves, net Reserves for losses and loss adjustment expenses, net 34,757 3,480,566 Reserves for unearned premiums, net 5,488 549,568 Actuarial and other insurance reserves, net 5,030 503,704 Total insurance reserves, net 45,275 4,533,839 Total liabilities 72,332 7,243,326 Shareholders' equity (before appropriation of available earnings) ( Share capital (fully paid) 825 82,616 General legal reserve 485 48,568 General free reserve 6,372 638,092 Retained earnings: Beginning of year 3,046 305,026 Dividend paid 1,300 130,182 Net income 1,401 140,296 Retained earnings, end of year 3,147 315,141 Total shareholders' equity (before appropriation of available earnings) ( 10,829 1,084,416 Total liabilities and shareholders' equity 83,161 8,327,743 Zurich Insurance Company Business Report 2008 21
Board of Directors and Auditors 2009 Manfred Gentz 2008 Philippe Pidoux 2009 Thomas Escher 2008 Manfred Kindle 2009 Armin Meyer 2009 Donald Nicolaisen 2009 Vernon Sankey 2008 Gerhard Schulmeyer 2008 Tommy de Swaan 2010 Rolf Watter Hans-Ulrich Schoch AG 22 Zurich Insurance Company Business Report 2008