25 To construct the system that promote a interactive method as a knowledge acquisition 1140317 2014 2 28
, IT.,.,..,.. i
Abstract To construct the system that promote a interactive method as a knowledge acquisition Takafumi KANAI Recently, it is increasing that a case to raise the productivity by using a information sharing system in an organization. Specially, it is expected that to lead to corporate growth by constructing a spiral relationship with a tacit knowledge that individual a rule of thumb and a know-how and an explicit knowledge that structured information third parties can understand.however, there are the most of unsuccessful case as short a contents. one of reasons which they have difficulty posting a article. In this paper, I had made the externalization supporting system to introduce knowledge management. key words tacit knowledge, explicit knowledge, know-how, information sharing, knowledge management ii
1 1 2 2 2.1.................... 2 2.2................. 3 2.2.1............................ 4 2.2.2 SECI.............................. 4 3 SECI 7 3.1..................... 7 3.2.................... 8 4 10 4.1................................ 11 4.2.............................. 12 5 13 5.1................................ 13 5.2................................ 14 5.3................................... 16 6 17 6.1...................................... 17 6.2...................................... 18 7 19 iii
20 21 iv
2.1 SECI.................................. 5 3.1.............. 9 4.1................................. 11 5.1............................. 14 5.2 Q&A....................... 15 5.3............................. 15 6.1............................. 17 v
2.1 IT...... 3 2.2...................... 3 5.1.................................... 16 vi
1 IT IT 1996 SECI SECI SECI [1] Wiki [2] 1
2 2.1 IT 2012 IT 627 7 IT 2.1 93% 2
2.2 SNS SNS n=626 92.7% 62.0% 56.9% 33.7% 6.2% 3.0% 2.6% 5.9% 100 n=199 92.0% 50.3% 35.7% 28.6% 1.0% 5.5% 0.5% 9.0% 101 1000 n=232 89.7% 65.5% 59.1% 28.9% 5.2% 2.2% 2.6% 6.0% 1001 n=195 96.9% 69.7% 75.9% 44.6% 12.8% 1.5% 4.6% 2.6% IT n=182 94.5% 64.8% 63.2% 54.4% 12.6% 2.7% 2.2% 4.9% IT n=224 93.3% 60.3% 58.9% 23.7% 5.4% 2.7% 2.2% 7.1% n=134 95.5% 64.9% 49.3% 24.6% 1.5% 3.0% 4.5% 5.2% n=86 82.6% 55.8% 50.0% 30.2% 2.3% 4.7% 1.2% 5.8% 2.1 IT IT 2.2 69% [4] n=615 68.5% 50.2% 44.4% 20.0% 17.1% 12.7% 7.3% 6.7% 100 n=191 61.8% 47.6% 34.0% 12.0% 10.5% 12.0% 8.4% 7.3% 101 1000 n=230 72.6% 51.7% 49.1% 24.3% 15.7% 12.6% 7.4% 4.8% 1001 n=194 70.1% 51.0% 49.0% 22.7% 25.3% 13.4% 6.2% 8.2% IT n=180 71.8% 55.0% 43.3% 17.8% 16.1% 10.6% 7.2% 6.7% IT n=218 66.1% 53.7% 44.0% 17.0% 20.6% 17.4% 8.7% 7.3% n=132 69.7% 47.0% 46.2% 25.8% 15.9% 10.6% 4.5% 4.5% n=85 63.5% 36.5% 44.7% 23.5% 11.8% 8.2% 8.2% 8.2% 2.2 2.2 [3] IT 3
2.2 2.2.1 [1] 2.2.2 SECI SECI SECI 2.1 4
2.2 2.1 SECI (Socialization) Externalization Combination Internalization OJT 5
2.2 SECI SECI 6
3 SECI 2.1 SECI SECI SECI 3.1 7
3.2 3.2 2007 9 blog 2014 1 603 2007 3.1 2007 2009 3 2011 2013 8
3.2 3.1 3.1 1. 2. 9
4 Q&A 20 [7] 10
4.1 SECI 4.1 4.1 Web Web Web 4.1 11
4.2 4.2 2 1. 2. 12
5 5.1 2 5.1 KnowHow 1. KnowHow 2. KnowHow 3. 4. KnowHow Web 5. 5.3 13
5.2 1. A B 2. ID 3. A A ID 4. A 5. 1 A 5.2 5.1 SECI 5.1 14
5.2 Q&A ID SECI 5.2 Q&A 5.3 15
5.3 5.3 5.1 HW/SW ruby 1.8.7 rails 1.2.6 Web apache 2.2.15 postfix 2.6.6 mysql 14.14 OS CPU 5.1 cent os 64bit 2.4G Intel Xeon 1G 16
6 6.1 6 1 19 8 8 2014 1 1 2014 1 31 6.1 6.1 17
6.2 6.2 4.5 2010 9 17 14PV PV 2010 26PV 33PV SECI 18
7 Q&A KnowHow ID 153% 19
20
[1] 1996 [2] 10 pp.51-57 Mar 1997 [3] Vol.56 2001 [4] IT http://www.keyman.or.jp/at/infosys/group/30005156/ 2013 [5] 2010 [6] 2005 [7] 1986 21