19 20 1
BSC 4 BSC 2006 BSC BSC BSC BSC SWOT BSC BSC 20 1 7 19 1
...1...5 BSC...7 BSC... 13... 15... 18 3 A... 23... 24 BSC... 24 BSC... 25... 25... 32 B... 33... 34 BSC... 34... 34... 39 C... 40... 41... 41... 42... 48 D... 49... 51 BSC... 52... 53 2
E... 57... 59 BSC... 59... 59... 65... 66 F... 67... 68... 68... 69... 74 G... 75... 76 BSC... 76... 76... 82 H... 83... 85 BSC... 86... 87... 93 4... 95... 96... 97... 98... 99... 100... 101... 102... 103... 105 3
1BSC BSC Balanced Scorecard 1900 S (Robert S.Kaplan) P (David P.Norton) 2 1992 BSC 4 2BSC BSC BSC 1 4 PPM 4
4 1-1-1 1-1-14 BSC BSC 1-1-2 2 4 3 4 BSC PDCA 5
1-1-2BSC BSC 1STEP STEP-1 3C SWOT 1-2-1 1-2-1 1 10 6
3C 3C Customer Company Competitor 1-2-2 SWOT 1-2-23C 10 SWOT SWOT 1960 Strength Weakness Opportunity Threat 4 ( 1-2-3) 7
1-2-3SWOT IT SWOT 4 1-2-4 1-2-4 SWOT 1 1 1 1 8
2 STEP-2 1-2-5 1-2-5 9
3 STEP-3 CSF KPI CSF Critical Success Factor KPI Key Performance Indicator 1-2-6 1-2-6 50% 60% 50% 70% 40% 30% 10
99.9 1-2-7 1-2-7 () 4 STEP-4 ISO9001 ISO14001 Plan-Do-Check-Action STEP-3 ISO Plan-Do Check-Action BSC 11
BSC 1BSC 10 BSC BSC 3 3 BSC 2BSC BSC BSC 12
Plan-Do-Check-Action ISO9001 ISO14001 3BSC BSC ISO 2007 7 13
BSC 30 5 10 20 510 1 TKC TKC BSC SWOT 3 5 BSC 14
BSC BSC BSC 2SWOT SWOT KJ S W O T 4 4 3 3 4 1 4 4 15
BSC 4 5BSC BSC 6 BSC BSC ISO BSC BSC PDCA 16
BSC BSC BSC BSC BSC BSC 1 SWOT BSC 1. 2. 3. 4. 5. 6. 17
1) 1. 2. 3. 4. 5. 2) 1. 2. 3. 4. 5. 1. 2. 3. 4. 2003 18
2 SWOT SWOT SO ST WO Heinz Weihrich TOWS (O) (T) (S) (W) The TOWS matrix: a tool for situational analysisheinz Weihrich= Journal of Long Range Planning, Vol. 15 Issue 2 1982 21 R = = 2000 1 2 19
SWOT 2 1 1 1 2 2 2 1 4 3 4 4 20
21
3 A 2007 4 1 60 81 17 6 2 6000 8 3000 1 8000 8 5 9 1000 ( 3-1-) 22
3-1-1 A 55 A 22 9 BSC 16 9 BSC 23
BSC A BSC 3-1-2 BSC BSC SWOT SWOT SWOT BSC 3-1-2BSC 1 BSC 2 STEP-1 SWOT 3 STEP-1 SWOT 4 STEP-1 5 STEP-1 6 STEP-2 7 STEP-3 8 STEP-3 9 STEP-3 10 BSC 19H27H 21H 1 24
A 12 3-1-3 3-1-3 1 3 3 RoHS EU REACH 2 Assy( ) Assy( ) 3-1-4 25
3-1-4 3 10 2SWOT SWOT A SWOT SWOT 3-1-5 1 SWOT 3-1-5 26
3-1-5 SWOT A Assy( ) 27
3 SWOT SWOT 3-1-6 1 2 3-1-6 SWOT 4 A 1 3 1 Assy( ) Assy( ) 4 3 3D-CAD 3 2 2 3 3 2 ISO9001 1 3 3 1 2 4 28
4 3-1-7 3-1-7 / 3 29
5 3-1-8 3-1-8 20 10 5 (3 ) 1 3 20 2 1 1 2 30
BSC 4 BSC 3 SWOT SWOT SWOT 4 BSC 3-1-8 BSC BSC 3 Assy BSC BSC 31
B 1 1950 1985 1990 BSC B 32
B BSC B WIN-WIN 10 BSC 1 1. 2. 3. 4. 33
1. 2. 3. 4. 1. 2. 3. 4. 1. 2. B 110 34
110 2SWOT SWOT SWOT 35
(O) (T) (S) (W) 36
3 110 4 37
4 BSC BSC BSC BSC SWOT BSC 1 38
C BSC 17 1.3 7 1201 7700 8 5.4 3 1970 2.4 37 699 7 4.2 24 4 6.84.3 2.4 300 99.8 20 90 31,970 370,699 7,120,177 25,066 299,678 6,248,463 2,350 32,425 509,280 2,223 22,192 216,178 2,130 14,429 127,354 201 1,975 18,902 17 2005 173,227 2005 5.8 C 39
C C SWOT 3-3-1 40
3-3-1 1 41
3C 3-3-33C 2SWOT SWOT KJ SWOT SWOT 3-3-4 42
3-3-4SWOT SWOT VOC BSC 21 43
3-3-4SWOT SWOT BSC 21 44
3 SWOT SWOT BSC 3-3-5 21 BSC 45
3-3-6 70 / 2,000 1 100 12 10 12 21 4 BSC 46
C BSC BSC 47
4 D BSC 1 2 48
ISO14001 3 77.4 56.5 53 45.8 45.2 ISO14001 39.9 37.5 24.4 52.9 50 38.2 35.3 44.1 32.4 ISO14001 23.5 23.5 49
1 D 2 ISO14001 50
ISO14001 BSC ISO14001 BSC BSC 3C SWOT 51
3M ISO 50 ISO 1 3-4-1 2. 1. 3. 4. 5. 52
2 1. 2. 3. 4. 5. 1. 2. 3. 4. 5. 3 1. 2. 3. 4. 53
3-4-2 SWOT 54
3-4-3 55
5 E BSC 1 2 8 3-5-1 11 14 16 464 (403) 346 312 272 252 1 323 (1 225) 1 165 1 107 1 081 1 035 33 664 701 (22 532 496) 15 039 122 12 252 197 18 729 498 7 509 143 11 812 676 (14 114 321) 10 948 396 12 411 665 11 523 180 10 737 392 56
3-5-2 3 4 57
E BSC E 2 1 WEB 19 1 E BSC BSC BSC 1 IT 58
1. 2. 3. 4. IT IT E 1. 2. 3. 4. 59
E E E 1 WEB 1. 2. 3. IT 4. 60
2SWOT SWOT SWOT WEB 3-5-3SWOT (O) (T) 10 (S) 58 38 (W) IT IT 61
3 SWOT BSC 3-5-4 SWOT 10 IT IT 4 SWOT E 62
IT 3-5-5 5 63
3-5-6 500 3 3000 HP SEO 5 3 3 5 1 1 60 1 IT 1 2 BSC BSC 4 64
BSC BSC E BSC BSC BSC E E BSC 65
F BSC 15 S55 30 H12 4.8 13 60 H6 H16 10 25 5400 20 6100 H12,H18 1500 1050 24 7840 5600 28 30 21 66
F 30 BSC 67
1 1. 2. 3. 4. 5. 1. 2. 3. 4. 1. 2. 3. 4. 68
2 3C 1000 69
3SWOT ( ) 43 E G 70
4 71
5 1000 08 08 HP IT 08 72
4 73
7 G BSC S43 H10 4320 5022 1.16 190 H16 120 H16 H6 H16 10 16 42000 28 23 90 10 H11 45000 H18 39000 74
G 17 5000 BSC 40 1 1. 2. 3. 4. 5. 75
1. 2. 3. 4. 1. 2. 3. 4. 5. 1. 2. 3. + 76
2 3C 77
3SWOT E F G 78
4 79
5 10 % 80
SWOT 81
8 H BSC 1 50 16 43 45 5 296 582 415 29 1999 24.3% 41.5% 40.4% 2.5 47 2007 3-8-1 2003 3 2007 7 2003 3 5 2007 3 2004 7 8 SC 8 SC 10 2005 3 3 6 82
2006 2 2007 7 7 HP 2006 2003 2 22,900 3-8-2 5 SC 2004.7 24,151 2004.8 56,000 2002 2004.11 47,675 SC 2005.6 35,541 2007.7 32,000 HP 3 83
56 1 1979 54 50,000 40,000 2 54 1979 28 14 84
3 BSC NO.1 BSC 1 BSC BSC 2BSC 85
1 SWOT 3C BSC BSC BSC 300 BSC 2 2 2 (CSF (KPI 3 3 CSF KPI 7/31 BSC SWOT 0.5H 8/17 8/28 2.5H 9/ 8 3C 2.5H 9/17 3H 5 10/ 5 BSC 3.5H 6 11/16 2.0H SWOT 9/10 9/25 86
2 SWOT 20 3C 3C 1. 2. 3. 4. 5. IT PR 2. 3. 1. 4. 87
1. 2. 3. 4. 5. 20 30 2. 3. 1. 3SWOT BSC SWOT SWOT 30 2 20 SWOT 4 SO ST WO WT 88
3-8-3SWOT (O) (T) (S) ( ) 1000 UP (W) 89
4 3 3 5 3 300 BSC BSC BSC 300 300 20 30 100 60 20 30 90
3-8-4 1 NO.1 300 50 70 2 500 91
1 SWOT 2 BSC 4 3 20 30 BSC 3 92
3-8-5 93
4 94
95
96
97
ISO14001 ISO ISO 98
99
100
101
BSC BSC BSC BSC 102
10 BSC 103
BSC 19 (Masakatsu Miyano) NPO 430-0924 433-8124 800-2 2-10-8 Tel: 053-452-6862 Fax: 053-452-6862 TEL:053-489-7801 Email: senjisuzuki@khc.biglobe.ne.jp FAX: 053-489-7805 E-mail:miyano@v-iso.jp OsawaBusinessConsulting 433-8121 433-8113 4924 1-32-4 Tel:053-473-3359 Tel: 053-438-8172 Fax: 053-474-8805 Fax: 053-438-8173 Email:muraki@adwill.co.jp A 438-0078 2699 5 Tel: 0538-32-2334 Fax: 0538-35-3279 Email: osawa-inpa@abelia.ocn.ne.jp Email: yoshimc@uv.tnc.ne.jp B C D 437-0014 430-0903 430-0917 106-1-205 46-17-405 133-6-401 Tel: 0538-43-9673 Fax: 0538-43-9673 Email: QYY02335@nifty.ne.jp Tel:053-473-8302 Fax: 053-473-8302 Tel:090-3901-3161 Fax: 053-458-4312 Email:miki_i@d1.dion.ne.jp Email: yk-como@agate.plala.or.jp E FG H 104
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