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1 Offshore Software Outsourcing in Japan MD IT BPO (2000) (2001) (2001) (2004) (2005) (2005b) (2005) (2005) 1

2 (2005a) (2005) ( ) (2004) (2003) 3 (2003) (2003) 2

3 IT IT BPO

4 (2005) n= n= n= ,833 26,280 33, % 2 3,260 4,988 5, % 3 1,908 6,312 4,255 67% 4 0 2,626 3, % ,827 2, % 6 1,864 2,494 2,117 85% 7 1,952 1,871 1,415 76% % % % 888 1, % 20,251 48,960 52, % 2005 ( ) %

5 7 3 IT IT 2003 IT IT (2005) NEC 20 5

6 5 B CMM CMM 5 CMMI S-open IT 6

7 IT NEC NTT NEC S-open IT IT 11 NEC NEC 12 7

8 NTT IT NTT IT IT IT 15 D BPO A D B C A IT 8

9 2003 BPO ERP 40 B IT 20 B B B 9

10 C D 10

11 2003 D D BPO D D D D C A 4 3 (2003)

12 17 (2003) IT 18 IT A

13 4 IT 2001 IT IT 1990 IT 2003 IT IT IT IT 20 IT IT

14 , , ,401 * 96,966 96,371 75,414 Joint Venture Silicon Valley Network (2006), p.24. California Employment Development Department. R&D Joint Venture Silicon Valley Network (2006), Figure 1. California Employment Development Department The San Jose Mercury News, August 26,

15 22 IT Katz and Autor,

16 (Krugman, 2004) IT IT (2005) JISA 10 (2004) CAREER EXPRESS 5 (2005a) 17 2 (2005b) 16

17 (2005) (2005c) IT 11 Vol.40, No.470 S-open (2004) BP (2001) III 36 4 (2005) SCC (2000) (2005) (2005) No.233 (2000) (2005) 16 (2004) (2005) IT No (2005) IT 10 (2001) IT (2005) IT 6 2 (2003) IT 14 (2005) 2005 (2006) 2006 (2005) 2005 (2005) (2003) IT (2005) (2004) (2005) 17

18 NTT IDG 2006 (2004) 11 (2005) (IT) (2005) 7 ( ) ICT Ashenfelter, Orley and David Card eds. (1999) Handbook of Labor Economics, Volume 3A, Amsterdam, Elsevier. Click, Rick L. and Thomas N. Duening (2005) Business Process Outsourcing: The Competitive Advantage, Hoboken, John Wiley and Sons. Joint Venture Silicon Valley Network (2006) Index of Silicon Valley 2006, San Jose, Joint Venture Silicon Valley Network. Katz, Lawrence F. and David H. Autor (1999) Changes in the Wage Structure and Earnings Inequality, in Ashenfelter and Card eds. (1999). Krugman, Paul (2004) Trade Tightrope, The New York Times, February 27. U.S. Department of Commerce (2003) Digital Economy 2003, Washington, D.C., Economics and Statistics Administration, U.S. Department of Commerce. 1 Click and Duening (2005) BPO FPT 2005c ITPro, CMM (Capability Maturity Model) 5 3 CMMI (Capability Maturity Model Integrated)

19 10 ITPro, NEC NEC NTT 2006 Vol.43, No IT IT 16 IBM HP GE BPO NEC 2006 NEC 17 ITPro, Internetnews.com, March 19, 2003, 20 IT IT 68,330 36,520 IT IT U.S. Department of Commerce, 2003, pp (On Off and Beyond, Sep 9, 2003, 23 (2003) IT IT

シリコンバレーとルート128における地域産業システムのその後の展開―経営学輪講 Saxenian (1994)

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