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1 Corporate Responsibility Report IBM 2012

2 IBMIBM Next 5 in ATM

3 IBM CSR IBM IBM 2012 IBM IBM

4

5

6 IBM 1911IBM J Sr.IBM should be a good corporate citizen. IBM IBM CSR IBMIBMers Value 21CSRIBM CSRIBM IBM IBM CSR IBM 2008 Smarter Planet IT Smarter Planet Smarter PlanetITIBM NPO NGO IBM CSR

7 IBMIBM CSR 3IBM 1. IT 2. NPO NGO 3. IBMITIBM CSR IT IT NPO NGO IBM IBM CSR IBMCSRIT

8 IBM IBM IBM THINK IBM 1925 IBM IBM T.J. Sr. IBMTHINK IBM407 IBM , ,000 IBMT.J. Sr. IBM701 IBM7070 IBM7090 IBM1440

9 IBM IBM IBM PCS IBM701 IBM IBM6501 IBM IBM IBM 1964 IBM IBM

10 5 60 IBM IBM IBM IBM IBM IBM IBM IBM IBM 1979IBM 1980 PC 1981IBM IBM PC PC OA IBM 1983 IBMIBM 5550 PC IBM

11 IBM 5550 IBM IBM P15 IBM OA OA 1990IBM DOS V PC PC IBM PC AT DOS V PC AT PC 1992 IBM PC ThinkPad IBM IBM IBM CSR IBM 1987IBM 50 IBM 1982 CS IBM MDQ Market Driven Quality IBM 1 1 IT IBM 55 IBM Sell IBM in Japan, sell Japan in IBM. 50

12 IBM IBM IT IBM IBM 21 3 VISION21 IBM e business IBM ThinkPad ThinkPadLenovo PC AT DOS V PC IBM

13 IT IBMVISION e business IBM e business e business 1998 IBMNAOC Web Web IOC e business 1999ATM Web ATM IBM IT ATM ATM

14 e business CRM SCM ERP e Marketplace Collaboration IT IBM 21IT IBM 21 IBMVISIONe IBM VISIONee e businessexcellent company earthecology 21 IBM 2002 e businesse 2003 IBM IBM ,000 ValuesJam 3 IBM 21 VISIONe TAKMI e business3 e Smarter Planet 1 e 5 ISO14001 ODWS 9 IBM IBM 1 J WIN Japan Women s Innovative Network IBM Corporate Service Corps IBM

15 IBMers Value3 IBM4 VISIONe IBM IBM 1997 ISO14001 IBM ISO14001 IBM JWC IBMIBM IT 2008 Smarter Planet IBM 100 IBMIT IBM Smarter Planet 752! WCG

16 IBM U IBM 950U GUIDE SHARE JGS isuc U 50IBM U 17 U IT U ITJGS

17 1982IBM PC IBM IBM IBM IBM 6 IBM S 1 IBM S S 1 3 SE 1 S 1 IBM

18 IBM 2008IT Smarter Planet Smarter Planet IBM IBM IT IBMWatson 2 Watson 21 IT IT IT IBM BCP IBM IBM NPO

19 Smarter Planet Smarter Cities % IBM 7 IT IBM Intelligent Operations Center for Smarter Cities IBM Smarter Cities 2,400 IBM Smarter Cities Challenge IBMIBM IBM Smarter Cities Challenge IBM

20 IBM HEMS BEMS

21 IT IT IBMIT SPO Social Profit Organization

22

23 city.sendai.jp report _1413.html ESRI

24

25

26 2012 6R&D Personal Health Record Electronic Medical Record IBM Continua IBM WebSphere Sensor Events IBM CIS Clinical Information System PC PC Continua Health Alliance 200 Continua Continua Health Alliance HL7 IHE Integrating the Healthcare EnterpriseOpen health tools

27 IT IBM MES Manufacturing Execution System NAS KPI IT Model Based Development : MBD MBD IBM MBD SysML ITIBM

28 IBM 12 IBMOB IBM On Demand Community ODC IBM IBM8 IBM 75IBM IBM 21 IBM IBM 21

29 IBM 100 IT IBM IBM IBM IT IT IT IT IBM IBM Community Grants NPO NPO

30 IBM IBM , 000 IBM ,000

31 9,000 IBM IBM DAISY SNS API IBM IBM

32 OCR IBM Web NPO NGO IBM IBM NPO6 TRYWARP NPO NPO IBM LOF 7 IBM NPO IBM IBM IBMer DNA NPO NPO IBMer IBM NPO

33 IBM Robolab Try Science Wind Power IBM IBM EWeek 90 IBM IBM IT IBM 2Eweek 3IBM IBM Web IBM

34 2 IBM 2 IBM IBM IBM Corporate Service Corps CSC IBM CSC Corporate Service CorpsIBM

35 IBM 1987IBM IBM

36 IBM IBM IBM IT TPP FTA 3 2 IBM

37 IBM EMS IBM IBM 1997 ISO14001 IBM IBM IBM IBM IBM 2011 IBM Tivoli 15 20% IBM

38 IBM IT IBM IBM IBM IBM IBM IBM IBM IBM JWC 10 JWC

39 2010 IT Y 30 IBM IBM 14 IBM Lotus SameTime CSR BPWOMAN BPWOMAN 1001

40 IBM 2006 Globally Integrated Enterprise GIE IBM ERM ERM ERM ERM IBM IBM 4 70 ERM ERMIBM IBM J-ERM Steerig Committee IBM ERM

41 Business Continuity Planning BCP ERM IBM 2011 BCP 6 IT 8 Emergency Planning BCP IBM IBM 2006IBM 4 1

42 IBM CS CS IBM CS CSMCCS CS CSMCES CS ES ES CS IBM IBMIBM

43 IBM CISO ISMS IBM ISMS IBM IBM15 ISMS ISMS IBM USB PC IBM IBM Tivoli Endpoint ManagerLANIT Computer Security Incident PC IBMPC IBM Workstation Security Tool WSTPC HDD PC HDD Response Team 24 IBMUSB HDD PC IT IBM IBMLAN

44 SNS IBM IBM ID Privacy by Design PbD PIA 30 IBM BCG BCGIBM BCG IBM BCGBCG BCGIBM privacybydesign.ca content uploads foundationalprinciples japanese.pdf IBMIBM Privacy by Design Web content uploads pbd policy practice sept 2011 japanese.pdf IBM & e integrity 2

45 ,353 8,681 3, , , ,400 IBM IBM CSR ibm responsibility jp ibm responsibility IBM IBM ibm.com International Business Machines Corporation IBM IBM legal copytrade.shtml

46 IBM Corporate Responsibility Report 2012 ibm.com/jp IBM

Zurich, CH Brussels, BE Wrocław, PO Toronto, CA Ottawa, CA Herzliya, IL Almaden, US Boulder, US Detroit, US TJ Watson, US Tokyo, JP Tokyo, JP Atlanta,

Zurich, CH Brussels, BE Wrocław, PO Toronto, CA Ottawa, CA Herzliya, IL Almaden, US Boulder, US Detroit, US TJ Watson, US Tokyo, JP Tokyo, JP Atlanta, IBM IBM Zurich, CH Brussels, BE Wrocław, PO Toronto, CA Ottawa, CA Herzliya, IL Almaden, US Boulder, US Detroit, US TJ Watson, US Tokyo, JP Tokyo, JP Atlanta, US Atlanta, US Haifa, IL New Delhi, IN Brisbane,

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