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2 * 2008 2007 2006 2008/2007 2008 1,415,106 1,386,630 1,361,731 2.1% $13,505,497 301,177 283,053 268,058 6.4% 2,874,374 46,610 44,513 43,867 4.7% 444,837 38,135 36,848 38,723 3.5% 363,953 22,119 20,983 22,025 5.4% 211,099 1 215 202 216 6.4% $ 2.05 110 100 90 10.0% 1.05 397,108 398,258 375,107 0.3% $ 3,789,922 188,574 199,493 175,184 5.5% 1,799,714 : ROE 11.6% 11.3% 13.1% 0.3% 51.2% 49.6% 41.8% 1.6% 8,587 8,564 8,366 0.3% 8,148 8,093 7,958 0.7% 439 471 408 6.8% * 2008 2 29 1104.78 ROE 1 % 50,000 40,000 30,000 3.2 3.2 3.3 % 25,000 20,000 15,000 13.1 11.3 11.6 % 120 100 80 60 41.8 49.6 51.2 20,000 10,000 40 10,000 5,000 20 0 2006 2007 2008 % * 0 2006 2007 2008 ROE % 0 2006 2007 2008 1 % 02

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Q&A Being the Chain of Choice for Franchise Owners FC Question FC CVS Answer CVS CVS CVS FC FC FC FC CVS FC FC 12

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CSR CSR CS CSR 23

CSR 2008 2 1992 2008 2 25.2 2007 FC 4601,763 4,984 1,246 * 2007 11 11 83 500 400 300 200 100 0 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 * 24

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* * 26

28 30 32 48 50 51 53 54 70 CVS 9 27

CVS CVS 150 5.3 5.4 5.5 5.4 5.5 5.5 100 4.5 4.8 5.0 50 0 1999 2000 2001 2002 2003 2004 2005 2006 2007 142 139 137 132 132 134 135 135 135 CVS 6.4 6.7 6.8 7.0 7.1 7.3 7.4 7.4 7.5 CVS% 4.5% 4.8% 5.0% 5.3% 5.4% 5.5% 5.4% 5.5% 5.5% * CVS CVS4* 7,500 73.6 74.5 75.4 76.4 77.0 77.8 78.7 79.2 79.7 5,000 2,500 2000 2001 2002 2003 2004 2005 2006 2007 2008 1,221 1,275 1,286 1,294 1,288 1,329 1,362 1,387 1,415-1,964 2,047 2,114 2,213 2,343 2,441 2,499 2,534 2,574 783 843 899 932 954 998 1,032 1,069 1,122 K 391 447 467 485 480 503 505 497 495 342 366 393 406 403 403 394 376 365 4 4,701 4,978 5,159 5,330 5,468 5,674 5,792 5,863 5,971 4 % 73.6% 74.5% 75.4% 76.4% 77.0% 77.8% 78.7% 79.2% 79.7% CVS 6,383 6,680 6,846 6,980 7,096 7,289 7,360 7,399 7,490 CVS * K 0 105 100 2000 2001 2002 2003 2004 2005 2006 2007 2008 99.6 98.3 98.4 98.1 97.5* 99.7 97.5 98.2 99.2 ** 98.2 99.0 100.1 99.1 98.2 98.9 99.9 100.2 99.7 98.3 100.0 100.4 * 99.2% ** 95 28

50,000 40,000 30,000 3.3 3.2 2.8 2.6 2.9 3.2 3.2 3.2 3.3 20,000 10,000 1ROE 2000 2001 2002 2003 2004 2005 2006 2007 2008 40,185 41,279 36,363 34,107 38,087 42,941 43,867 44,513 46,610 *% 3.3% 3.2% 2.8% 2.6% 2.9% 3.2% 3.2% 3.2% 3.3% 15,011 16,368 16,123 8,861 18,571 20,435 22,025 20,983 22,119 * 0 250 16.8 200 150 11.9 9.8 12.1 13.0 13.1 11.3 11.6 100 5.9 50 0 2000 2001 2002 2003 2004 2005 2006 2007 2008 1 143 148 146 82 176 198 216 202 215 ROE% 16.8% 11.9% 9.8% 5.9% 12.1% 13.0% 13.1% 11.3% 11.6% 1 120 49.8 41.8 49.6 51.2 90 35.3 28.2 60 23.7 23.3 30 11.9 0 2000 2001 2002 2003 2004 2005 2006 2007 2008 1 17 35 41 41 41 70 90 100 110 % 11.9% 23.7% 28.2% 49.8% 23.3% 35.3% 41.8% 49.6% 51.2% 29

9 2 2008 2007 2006........................................................................................ 177,443 174,325 170,785............................................ 83,321 75,151 66,027................................................. 40,413 33,577 31,246........................................ 301,177 283,053 268,058................................................. 46,610 44,513 43,867............................................... 22,119 20,983 22,025............................... 55,774 47,596 46,933............................... (36,525) (31,754) (55,282)............................... (31,973) (736) (7,795) 2............................................... 64,413 49,822 54,417 3.......................... 21,469 21,352 20,896.................................................. 397,108 398,258 375,107.................................................. 188,574 199,493 175,184.............................................. 46.6% 49.0% 46.7%.................................................................................................................................... 62,823 75,547 60,441 4............................................. 8,587 8,564 8,366............................................. 3,316 3,614 3,585 1............................................... 215 202 216............................................... 110 100 90................................................. 51.2% 49.6% 41.8% ROE.................................. 11.6% 11.3% 13.1% ROA................................... 5.6% 5.4% 6.0%............................................ 5........................................ 1,331,785 1,311,479 1,295,704.......................................... 83,321 75,151 66,027 5..................................................................................... 726,750 705,155 682,006.......................................... 327,501 324,993 312,289.............................................. 162,625 155,575 150,917............................................... 198,230 200,907 216,519.................................... 1,415,106 1,386,630 1,361,731 1. 2008 2 29 1104.78 2. 2006 P.44 3. 4. 2005 2 5. 30

1 2005 2004 2003 2002 2001 2000 2008 162,963 153,910 149,032 141,621 135,237 124,587 $ 1,693,482 63,802 67,479 80,954 101,353 132,921 149,458 795,199 27,630 24,212 20,348 13,142 12,061 17,808 385,693 254,395 245,601 250,334 256,116 280,218 291,853 2,874,374 42,941 38,087 34,107 36,363 41,279 40,185 444,837 20,435 18,571 8,861 16,123 16,368 15,011 211,099 47,329 37,424 33,860 44,804 52,793 67,790 532,296 (33,297) (40,621) (3,787) (44,031) (54,696) 121,758 (348,588) (13,836) (14,364) (7,247) (58,236) 18,707 (92,521) (305,144) 46,873 48,303 75,828 59,810 32,651 30,703 614,745 19,641 18,499 16,071 16,328 16,021 15,017 204,896 356,310 354,831 342,599 342,934 387,236 339,413 $ 3,789,922 160,282 154,317 151,864 149,827 178,448 95,932 1,799,714 45.0% 43.5% 44.3% 43.7% 46.1% 28.3% 3,140 23,530 71,817 0.9% 6.1% 21.1% 76,585 76,389 93,994 71,269 128,655 111,753 599,571 8,077 7,967 7,721 7,824 7,749 7,432 3,391 3,402 3,462 3,817 4,170 4,234 1 198 176 82 146 148 143 $ 2.05 70 41 41 41 35 17 1.05 35.3% 23.3% 49.8% 28.2% 23.7% 11.9% 13.0% 12.1% 5.9% 9.8% 11.9% 16.8% 5.7% 5.3% 2.6% 4.4% 4.5% 4.0% 1,265,275 1,220,819 1,213,088 1,184,204 1,144,717 1,073,422 $12,710,298 63,802 67,479 80,954 101,353 132,921 149,458 795,199 665,687 625,031 600,508 583,712 562,777 528,188 $ 6,935,961 297,369 302,568 303,098 297,030 362,979 350,702 3,125,606 148,134 139,506 138,353 150,862 90,569 89,248 1,552,061 217,887 221,192 252,083 253,953 261,313 254,742 1,891,869 1,329,077 1,288,297 1,294,042 1,285,557 1,277,638 1,222,880 $13,505,497 31

M A 2000 SC 2006 5 2007 2 PB NB PB PB2008 CVS 20 30 CVSCVS CVS20062007 2 CVS FC CVS FC ROE CVS % 2007 2006 2005 2004 2003............................. 135,081 135,257 135,055 133,712 132,446 CVS........................... 7,490 7,399 7,360 7,289 7,096 CVS.................. 5.5% 5.5% 5.4% 5.5% 5.4% * * CVS CVS4* % 2008 2007 2006 2005 2004.................................... 1,415 1,387 1,362 1,329 1,288 -........................ 2,574 2,534 2,499 2,441 2,343............................... 1,122 1,069 1,032 998 954 K................................... 495 497 505 503 480.................................... 365 376 394 403 403 4......................... 5,971 5,863 5,792 5,674 5,468 CVS 4................. 79.7% 79.2% 78.7% 77.8% 77.0% 21 * K 32

2008 2 2008 2 1. * 2. 2007 2 CRM 2007 1 2008 2622 3. 2007 2 4. COO COO 3 FC 2007 9 2 CEO IT R D** COO 7 3 COO CVS 11 2007 6 2007 6 7 2007 12 2008 1 * 1 4,9001 4,123 ATM6 36 1 id QUICPay Edy * 30 2006 7 * ** FC 33

Q S C 3*CS **FC CVS 1 2007 10 2 FC 2008 2 91FC 14 * 3FC 3 ** FC FC ROI FC 2007 2 CVS 2008 2 2008 2 652 CVS 2001 7 2004 41100% 100 SHOP 99 100 30% PB No.1 36 2006 2 CVS LAWSON+toks 2 2007 10 100% 2008 214 2008 2 33 34

2008 2 5 2006 10 2008 2 FC 2008 12FC 452009 2 2008 2 1 1003 CVS 100 CVS 2008 2 452 429 8,587 91 100 72 23 2007 12 4 287 2008 2007 2006 2005 2004.................................... 8,587 8,564 8,366 8,077 7,821.................................... 452 700 717 711 625.................................... 429 502 428 455 429.................................. 23 198 289 256 196 % 2008 2007 2006 2005 2004 B................................... 1,369 1,512 1,674 1,836 1,992.................................. 15.9 17.7 20.0 22.7 25.4 G................................... 2,123 2,209 2,272 2,335 2,415.................................. 24.7 25.8 27.2 28.9 30.9 C*.................................. 4,656 4,372 4,012 3,560 3,065.................................. 54.2 51.1 48.0 44.1 39.2 FC................................... 8,148 8,093 7,958 7,731 7,472.................................... 94.9 94.5 95.1 95.7 95.5 **.................................... 439 471 408 346 349.................................... 5.1 5.5 4.9 4.3 4.5....................................... 8,587 8,564 8,366 8,077 7,821.................................... 100.0 100.0 100.0 100.0 100.0 * FC ** 100 35

FC-C5 FC-G FC-B4 10 20 2 * 150 50 50 50 150 2 ** 50% 45% 34% ** 21,000 22,200 22,200 * 50 ** 24 2008 25 49 CVS 5 CVS CVS 1003 2008 2 2007 2 SHOP99 2000 1099 2008 3837 CVS 2007 3 CVS+ 100 100 100 100 2005 4 100% 52008 2 72 2008 2007 2006............... (535) (980) (623)............. (688) (1,311) (709)........ 72 80 35 31,500 2008 1 34.2% No.1 PB 3 2008 2 3 9 2008 2007........................ 401 955................. 47 (886)................. 837 780 3 36

2 2008 4 LANs 2001 5 ATM 10 ATM ATM ATM ATM 24 ATM ATMATM ATM2008 2 5,643 362008 2 2008 2 58.0% 2008 2007 2006 2005 2004.................................. 14,900 11,907 11,311 10,003 8,352............................... 1,201 866 654 144 (348)............................. 718 509 675 266 (350) ATM 2008 2007 2006 2005 2004 ATM............................... 5,643 4,245 3,812 3,570 3,127 2002 2 30% 20% 50% 3 Loppi 2002 8 2008 2 280 2008 2 CRM2008 4 CRM 2008 2007 2006 2005 2004.................................. 8,646 8,250 7,157 4,261 2,551............................... (30) 189 270 (1,230) (2,255)............................. (194) 200 568 (1,218) (2,256) 37

Loppi 1992 1997 2004 10 2416 2 J-POP 2008 1 WEB 2008 2 2 1 2007 56 50.8% 75.1% 2008 2007 2006 2005 2004.................................. 6,960 6,533 6,259 6,288 6,218.................................... 636 836 821 719 644.................................. 423 507 487 412 387 2000 10 51% 18% 18% 13% 4 e- WEB2007 2 49% 2008 2007 2006 2005 2004.................................. 711 686 427 308 333............................... 64 46 (64) (114) (241)............................. 66 43 (137) (155) (663) 2004 3 100% CVS CVS FC 2008 2007 2006 2005............................................. 919 885 892 628.......................................... 8 82 62 (2)........................................ 1 45 34 (2) 38

1996 7 2004 5 70.0% 21.0% 49.0% 2007 12 287 FC 223 2007 2006 2005 2004 2003............................... 77 20 (7) (13) (81)............................. 8 8 3 0 (71)............................. 287 291 283 210 146 * 12 2005 2 2004 3 2007 2 3.4 33.4% 2008 3 12 1. 2008 2 2.1%1 4,151 6 7 7 11 2008 2 * 2008 2 99.2%1999 2 10 CVS 1 CVS 389 * 2008 2 2007 6 2008 2 2 % 2008 2007 2006 2005 2004........................... 99.2 98.2 97.5 99.7 97.5*..................................... 98.9 98.2 99.1 100.1 99.0.................................... 100.4 100.0 98.3 99.7 100.2 * 99.2% 39

3.1%7,267 50 2006 7 4.7% NB 0.8%3,275 1 4.5%1,626 25 2007 2 1.3%1,982 30 * 2008 2007 2006 2005 2004.............................. 327,501 324,993 312,289 297,369 302,568................................. 162,625 155,575 150,917 148,134 139,506................................. 726,750 705,155 682,006 665,687 625,031............................ 249,745 238,406 221,957 208,258 187,084.................................. 1,216,876 1,185,724 1,145,212 1,111,190 1,067,105.................................. 198,230 200,907 216,519 217,887 221,192......................... 1,415,106 1,386,630 1,361,731 1,329,077 1,288,297 * 21 * % 2008 2007 2006 2005 2004............................... 23.1% 23.4% 22.9% 22.4% 23.5%.................................. 11.5 11.2 11.1 11.1 10.8.................................. 51.4 50.9 50.1 50.1 48.5............................. 17.6 17.2 16.3 15.7 14.5................................... 86.0 85.5 84.1 83.6 82.8................................... 14.0 14.5 15.9 16.4 17.2 * 21 40

0.1% FF * % 2008 2007 2006 2005 2004................................. 36.3% 36.5% 36.8% 36.4% 35.6%.................................... 33.6 33.8 33.6 33.3 32.5 **.................................. 26.3 26.4 26.7 26.7 26.9 ***................................... 38.5 38.0 35.8 34.0 33.4.................................. 31.2 31.3 31.2 30.8 30.7 * 21 ** *** * 2008 2007 2006 2005 2004............................ 1,412,335 1,294,004** 1,165,255 1,035,936 919,205............................ 149.9 140.9 130.6 118.9 108.4.......................... 8,275 8,141 7,507 6,768 6,368 * 21 ** 2007 220071,204,004 2. + + 181 243,011 77 6.4% ATM FC C8 FC 41

102 20 1,933 905.6%C FC32 43 5.9% 20 39 5.4% 3 7 3.2% 2008 2007 2006 2005 2004 *..................................... 39,927 37,888 35,450 34,114 33,803.................................. 9,385 9,693 9,177 9,704 11,188..................................... 58,562 55,318 51,236 46,785 42,679................................. 18,414 17,475 16,734 16,263 15,726........................ 16,630 16,185 15,859 15,059 18,499........................... 4,815 5,163 5,034 4,574 4,287...................................... 45,653 41,446 42,402 38,136 31,274....................................... 193,389 183,169 175,894 164,635 157,456 * 2007 2 2007 2 13 752006 2 7 50 % 2008 2007 2006 2005 2004..................................... 20.6% 20.7% 20.2% 20.7% 21.5%.................................. 4.9 5.3 5.2 5.9 7.1..................................... 30.3 30.2 29.1 28.4 27.1................................. 9.5 9.5 9.5 9.9 10.0........................ 8.6 8.8 9.0 9.1 11.7........................... 2.5 2.8 2.9 2.8 2.7...................................... 23.6 22.6 24.1 23.2 19.9....................................... 100.0% 100.0% 100.0% 100.0% 100.0% 20 97 466 10 4.7%99.2% 1.3% FC 78 24IT 7 10 12 86 381 353.5% 3 2 6 38 11 36 221 195.4% 1 214.69 6.5% 42

1. 107 72 1,382 51 7.2% 248 20 210 111 50 21 761,064 32 2.1% FC C 114 51 74 44 1,524 255.1% 50 47 IT 21 56 124 651,559 79 8.7%75 39 66 73 26 96525 55 4.9% G FC 34 97 1,885 74 109 64 500 221 19 79 53 873 91 2.4% 46.6% 2. FC FC FC FC 2008 2 2 39 119 50 2008 2 9 82 269 84 FC 12 67 256 47 51 49 827 55 FCFC 5 56 22 2 43

75 39 562 94 G FC G 34 97 449 54 2008 2145 91 644 13 110 57 123 87 16 6 74 93IT 30 7177 33 6 39 148 50 2008 2007 2006 2005 2004 12,387 23,444 26,047 21,695 19,614 7,493 5,887 6,592 8,175 10,432 7,733 4,662 9,084 2,765 2,191 2,260 (1,395) 1,615 4,186 377 19,690 3,013 1,250 (1,000) 6,250 * 14,850 14,211 9,829 11,052 9,439 64,413 49,822 54,417 46,873 48,303 * 81 78 557 74 47 71 365 25 34 6 192 49 312 37 319 73 11 42 210 1 2008 2127 24 628 23 ROE 44

ROE15% 2002 22005 24 4302008 2 2007 102008 1 210 530 2008 2500 2005 2129 70 2006 220 90 2007 210 100 2008 210110 2009 2 150 160 40% FC 2009 2 2008 2466 2011 2 3 1160 17 36 CVS 2000 2 2008 2 32.4% 2002 12 2003 1 2003 8 1 2004 11 2008 2 2006 3 NTT 2.0%2,092,000 90NTT2007 3NTT id * VISA id id 2007 3 * id =NTT id NTT CVS CVS CVS FC CVSFC FC CVS 2005 2007 2007 45

CVS 100 CVS 2007 2007EPS3 10% ROE15% 2007 FC 2009 2 2008 2 FC FC FC IT 7 IT 2009 22010 2 Loppi POS 2009 3 1 2008 CS FC 2009 2 8.8% 425 6.0% 208 46

8 CVS CVS CVS FC 24 CVS FC FC FC 47 IT IT 47

2008 2 29 2007 2 28 2008 2007 2008......................................... 62,823 75,547 $ 599,571 5............................................. 2,900 14,996 27,677 3, 10..................................... 11,950 11,710 114,048.................................................. 26,984 26,002 257,530.............................................. (103) (115) (983)................................................ 1,724 1,789 16,454 17.......................................... 20,000 8,850 190,876 14......................................... 3,633 2,795 34,673................................. 8,340 7,448 79,595........................................... 138,251 149,022 1,319,441 1 4, 6 7................................................ 5,845 4,709 55,784............................................. 155,869 144,418 1,487,584........................................... 59,040 58,978 563,466 220,754 208,105 2,106,834............................................. (114,322) (103,850) (1,091,068)........................................ 106,432 104,255 1,015,766 5.......................................... 826 1,560 7,883........................................ 7,334 1,553 69,994................................................ 25,647 24,380 244,770 8........................................... 82,755 87,904 789,798 14......................................... 12,809 11,551 122,247 7................................ 468 468 4,467................................................ 16,942 14,786 161,691............................................... 8,047 6,797 76,799................................................ (2,403) (4,018) (22,934)................................... 152,425 144,981 1,454,715....................................................... 397,108 398,258 $ 3,789,922 48

2008 2007 2008 9, 17.......................................... 65,587 65,000 $ 625,950 10....................................... 2,202 2,757 21,015................................................. 14,765 16,611 140,914 14........................................ 11,427 4,755 109,057................................................... 56,294 48,755 537,259................................. 5,704 5,636 54,438.......................................... 155,979 143,514 1,488,633 1 11....................................... 4,175 3,527 39,845......................................... 183 249 1,747........................................... 44,954 48,451 429,032........................................... 877 875 8,370 16................................ 314 95 2,997................................................... 2,052 2,054 19,584.......................................... 52,555 55,251 501,575 18 12, 20 409,300,000 /20082007 99,600,000 /2008 104,600,000 /2007......................... 58,507 58,507 558,379............................................... 41,520 42,254 396,259............................................... 160 78 1,527............................................... 87,391 95,344 834,043.................................... 135 320 1,288............................................. (1) (10) 7........................................ (682) (682) (6,509).......................................... 140 135 1,338 463,629 /2008 186,918 /2007................ (1,838) (739) (17,542)................................................. 185,332 195,217 1,768,773.............................................. 3,242 4,276 30,941............................................ 188,574 199,493 1,799,714...................................................... 397,108 398,258 $3,789,922 49

2008 2 292007 2 28 1 2008 2007 2008........................................... 177,443 174,325 $1,693,482.............................................. 83,321 75,151 795,199................................................... 40,413 33,577 385,693......................................... 301,177 283,053 2,874,374................................................. 61,177 55,371 583,861 11, 16............................... 193,390 183,169 1,845,676.......................................... 254,567 238,540 2,429,537.............................................. 46,610 44,513 444,837............................................ 908 628 8,666............................................ (201) 102 (1,918)............................................ (5,011) (4,638) (47,824) 6............................................. (2,450) (1,811) (23,382) 15...................................... (2,202).............................................. (1,721) 256 (16,426)..................................... (8,475) (7,665) (80,884)....................................... 38,135 36,848 363,953 14.................................... 17,494 12,378 166,959............................................ (1,971) 3,011 (18,811).......................................... 15,523 15,389 148,148............................................... (493) (476) (4,706)................................................. 22,119 20,983 $ 211,099 2008 2007 2008 12.q, 19................................................ 214.69 201.50 $2.05.................................... 214.57 201.40 2.05................................................ 110.00 100.00 1.05 50

2008 2 292007 2 28 2006 3 1............ 104,600 58,507 41,520 88,356 696 2. l.................................. 20,983 145......... (4,603) 150......... (5,219)........... (4,173).............................. 753.......... (19).... 78 (376) 2007 2 28........... 104,600 58,507 42,254 78 95,344 320...................... 22,119 150......... (5,220) 155......... (5,743)................................ (5,000) (710) (19,109).......... (24).... 82 (185) (1) 2008 2 29........... 99,600 58,507 41,520 160 87,391 135 (1) 2006 3 1............ (4,855) 105 (2,314) (9,145) 175,184 175,184 2. l............ 3,823 3,823...................... 20,983 20,983 145......... (4,603) (4,603) 150......... (5,219) (5,219)........... (4,173) (4,173)............... (1) (1) (1) (1)............... 2,093 8,268 9,021 9,021.......... 35 139 120 120.... 4,173 30 3,905 453 4,358 2007 2 28........... (682) 135 (187) (739) 195,217 4,276 199,493...................... 22,119 22,119 150......... (5,220) (5,220) 155......... (5,743) (5,743)............... (5,298) (21,001) (21,001) (21,001)................. 5,000 19,819.......... 21 83 59 59.... 5 (99) (1,034) (1,133) 2008 2 29........... (682) 140 (464) (1,838) 185,332 3,242 188,574 51

2007 2 28............ $ 558,379 $ 403,264 $ 744 $ 909,945 $ 3,054....................... 211,099 10.48..... (49,819) 10.52..... (54,810).................................. (6,776) (182,372)........... (229)..... 783 (1,766) $ (10) 2008 2 29............ $558,379 $396,259 $ 1,527 $ 834,043 $ 1,288 $ (10) 2007 2 28............ $ (6,509) $ 1,290 $ (7,053) $ 1,863,114 $ 40,809 $ 1,903,923....................... 211,099 211,099 10.48..... (49,819) (49,819) 10.52..... (54,810) (54,810)................ (200,429) (200,429) (200,429).................. 189,148........... 792 563 563..... 48 (945) (9,868) (10,813) 2008 2 29............ $ (6,509) $ 1,338 $ (17,542) $1,768,773 $30,941 $1,799,714 52

2008 2 292007 2 28 2008 2007 2008..................................... 38,135 36,848 $ 363,953.......................................... (10,865) (17,947) (103,694)........................... 21,469 21,352 204,896............................................... 2,450 1,811 23,382......................................... 2,202.................................... 137 (410) 1,308....................................... 2,383 2,881 22,743............................... 201 (102) 1,918............................................ 2,266 472 21,626....................................... (1,224) (5,345) (11,682)....................... (1,167) (283) (11,138)................................. 65 (216) 620.................................. (2,206) 3,438 (21,054)......................................... 7,539 4,140 71,951.................. (497) 125 (4,742)................ 582 641 5,554................................. (3,496) (2,016) (33,364)................................. 2 5 19............................................... 17,639 10,748 168,343.......................... 55,774 47,596 532,296...................................... (28,750) (57,193) (274,385)...................................... 40,893 61,850 390,274................................... (21,392) (28,760) (204,161)..................................... 1,485 2,024 14,173.......................................... (11,150) (2,600) (106,413)..................................... (1,267) (3,749) (12,092)................................... (5,976) (335) (57,034).............................. (2,131) (20,338)................................................... (8,237) (2,991) (78,612).......................... (36,525) (31,754) (348,588).............................................. (10,964) (9,822) (104,638)...................................... 9,021................................... 59 120 563...................................... (21,001) (1) (200,430)............................... (67) (54) (639).......................... (31,973) (736) (305,144)............................... (12,724) 15,106 (121,436).................................. 75,547 60,441 721,007.................................. 62,823 75,547 $ 599,571 53

2008 2 292007 2 28 1. 2008 2007 2008 2 291=104.78 2008 2 2932,39932.7% 2. a. 20 2008 2 21 2008 2 21 b. 2 10 54

3 1.5 c. 3 d. e. 1 2 f. 7 1034 58 g. h. 5 55

i. j. 100% k. 2005 12 27 8 2006 5 1 2006 5 1 l. 2005 12 9 2006 5 1 2008 2 29 m. 56

n. o. p. q. 1 1 2008 2103,0272007 2104,134 1 1 r. 2007 3 30 1993 6 17 132008 4 1 2007 4 1 3. EDP 57

4. 2008 2 29 2007 2 28 2008 2007 2008............................. 3,382 2,202 $ 32,277..................... 140,484 130,492 1,340,753....................... 50,278 50,701 479,843.......................... 194,144 183,395 1,852,873..................... 102,115 92,448 974,566.......................... 92,029 90,947 878,307............................. 2,463 2,507 23,507..................... 15,385 13,926 146,831....................... 8,762 8,277 83,623.......................... 26,610 24,710 253,961..................... 12,207 11,402 116,502.......................... 14,403 13,308 137,459.............. 106,432 104,255 $1,015,766 5. 2008 2 29 2007 2 28 2008 2007 2008.............. 2,900 14,996 $27,677............................ 526 763 5,020............................ 300 797 2,863 58

2008 2 29 2007 2 28 2008 2 29.................... 2,000 2 2,002............................ 76 226 302............................ 1,199 1 1,200 2007 2 28.................... 13,997 3 14,000............................ 77 540 1 616............................ 1,799 3 1,796 2008 2 29.................... $19,088 $ 19 $19,107............................ 725 2,157 2,882............................ 11,443 9 11,452 2008 2 29 2007 2 28 2008 2007 2008..................... 224 147 $2,138 2008 2 29 1.............................. 900 2,000 $ 8,589 $19,088 1 5.......................... 300 2,863 5 10......................... 10............................................................. 1,200 2,000 $11,452 $19,088 2008 2 29 0 0 2007 2 28 185 2008 2 29 00 2007 2 28 44 59

6. 2008 2007 2008.............. 131 111 $ 1,250.............. 428 303 4,085............. 1,891 1,397 18,047.............................. 2,450 1,811 $23,382 2008 2007 2008.................................. 1,773 1,475 $16,921.............................. 425 58 4,056................................. 252 278 2,405............................... 2,450 1,811 $23,382 2008 2 29 6.8% 2007 2 28 6.9% 7. 1998 3 31 1999 3 312001 3 31 2002 2 28 2008 2 29298 2,844 60

8. 2008 2 29 2007 2 28 2008 2007 2008................. 72,985 72,870 $696,555..... 9,770 15,034 93,243.............................. 82,755 87,904 $789,798 9. 3 2008 2 29 2007 2 28 2008 2007 2008.................. 61,234 60,817 $584,406.................. 4,353 4,183 41,544.............................. 65,587 65,000 $625,950 10. 3 11. 61

2008 2 29 2007 2 28 2008 2007 2008........................ 11,223 10,736 $ 107,109............................ (5,567) (5,548) (53,130)................... (1,054) (1,230) (10,059)................ (427) (431) (4,075).................... 4,175 3,527 $ 39,845 2008 2 292007 2 28 2008 2007 2008............................. 1,137 1,105 $10,852............................. 213 213 2,033................ 176 176 1,680............ 89 128 849.............. 249 246 2,376...................... 1,864 1,868 $17,790 2008 2 292007 2 28 2008 2007............................................ 2.0% 2.0%..................................... 0% 0%.............................. 10 10........................ 10 10 12. 2006 5 1 a. 4 2 1 62

1 300 b. 10% 25% c. 13. 1 2 3 4 5 6 6 7 7 18 574 8 14 561 9 17 9 20 9 24 1,773,000 2000 6 12 7,500 $71.58 313,000 2002 6 25 3,680 $35.12 92,000 2003 7 3 3,517 $33.57 99,000 2004 6 10 4,320 $41.23 114,000 2005 10 12 4,160 $39.70 9 22,400 2005 10 12 1 $0.01 9 21,300 2006 10 26 1 $0.01 9 14 83,000 2006 10 26 4,053 $38.68 7 18,000 2007 9 5 1 $0.01 14 45,000 2007 9 5 3,949 $37.69 2002 5 27 2007 5 25 2002 12 1 2007 5 31 2005 7 3 2008 7 2 2006 6 10 2009 6 9 2007 10 12 2010 12 31 2005 10 13 2025 5 31 2006 10 27 2026 5 26 2008 10 28 2011 10 26 2007 9 6 2027 8 20 2009 9 7 2012 8 20 63

2007 2 28 1 2 3 4 2006 2 28........... 99,000 114,000 5 6 6.................. 21,300 83,000.............. (99,000) (21,300) 2007 2 28........... 114,000 83,000 7 7 2006 2 28........... 1,017,000 124,300 48,200 22,400.............. 99,000 21,300.............. (28,200) (4,600) (2,400).................. (169,000) (8,400) 2007 2 28........... 848,000 87,700 43,600 99,000 20,000 21,300 2008 2 29 1 2 3 4 5 6 6 2007 2 28.......... 114,000 83,000 7 7.................. 18,000 45,000................................ (114,000) (18,000) 2008 2 29.......... 83,000 45,000 2007 2 28........ 848,000 87,700 43,600 99,000 20,000 21,300.............. 114,000 18,000.............. (16,100) (5,000).................. (848,000) (71,600) 2008 2 29.......... 43,600 99,000 114,000 15,000 21,300 18,000.................. 7,500 3,680 3,517 4,320 4,160 1 1 4,053 1 3,949 ($71.58) ($35.12) ($33.57) ($41.23) ($39.70) ($0.01) ($0.01) ($38.68) ($0.01) ($37.69)............. 4,448 3,890 ($42.45) ($37.13)................ 3,178 618 2,852 397 ($30.33) ($5.90) ($27.22) ($3.79) 6.................... 6 7 7.................. 37.06% 25.80% 35.19% 21.82%................ 9.8 3.5 10 3.5.................... 95 95 100 100............... 1.74% 0.98% 1.58% 0.99% 64

14. 2008 2 29 2007 2 28 40.7% 2008 2 29 2007 2 28 2008 2007 2008......................... 954 498 $ 9,105........................... 1,084 1,100 10,345....................... 4,218 3,445 40,256.................. 688 648 6,566....................... 3,964 3,673 37,832........................... 1,102 1,671 10,517.......................... 1,616 1,758 15,423............................ 1,618 1,129 15,442...................... 896 896 8,551.............................. 2,015 1,575 19,232......................... (1,621) (1,827) (15,471).................. 16,534 14,566 157,798............... 92 220 878.................... 16,442 14,346 $156,920 2008 2 29 3,97137,583 2010............................................ 484 $ 4,619 2011............................................ 415 3,961 2012............................................ 287 2,424 2013............................................ 920 8,780 2014............................................ 1,250 11,930 2015........................................ 615 5,869......................................... 3,971 $37,583 65

15. 20082009...................................................... 1,624....................................................... 542..................................................... 36......................................................... 2,202 2007 16. 2008 2 29 18,103172,772 2007 2 28 17,485 2008 2 29 2007 2 28 2008 2007 2008....................... 68,232 65,163 $651,193.................. 47,407 40,122 452,443.................. 511 204 4,877..................... 20,314 24,837 $193,873 2008 2007 2008 1.............................. 7,702 11,976 $ 73,506 1................................ 13,543 13,607 129,252.............................. 21,245 25,583 $202,758 2008 2 29 283 2,701 66

2008......................... 19,114 734 19,848.................... 9,480 489 9,969.................... 58 58...................... 9,576 245 9,821 2007......................... 18,848 734 19,582.................... 11,310 342 11,652.................... 30 30 7,508 392 7,900 2008......................... $182,420 $7,005 $189,425.................... 90,475 4,667 95,142.................... 554 554..................... $ 91,391 $2,338 $ 93,729 2008 2007 2008 1.............................. 3,455 3,432 $ 32,974 1................................ 7,213 4,851 68,839.............................. 10,668 8,283 $101,813 2008 2 29 32 305 2008 2007 2008....................... 16,785 16,342 $160,193......................... 1,011 1,004 9,649............................. 18,103 17,485 172,772................. 207 82 1,976.............................. 425 58 4,056 67

2008 2 29 2008 2008 1......................................... 688 $ 6,566 1........................................... 841 8,026......................................... 1,529 $14,592 17. 2008 2 29 2008 2008....................................... 20,000 $190,876............................ 1,650 15,747 32.7% 2008 2 29 2008 2008............................... 6,283 $ 59,964......................................... 90,279 861,605............................... 16,934 161,615......................................... 224,366 2,141,306............................... 2,936 28,021......................................... 32,001 305,411 18. 2008 2 29 1,65015,747 68

19. 1 2008 2 29 2007 2 281 1 2008 2 29 1 1...................... 22,119 103,027 214.69 $2.05..................... 56 1.......... 22,119 103,083 214.57 $2.05 2007 2 28 1...................... 20,983 104,134 201.50..................... 52 1.......... 20,983 104,186 201.40 20. a. 2008 5 23 155 0.52.................... 5,453 $52,042 b. 2008 4 18 LCS 50 80,000 2008 4 23 2008 4 30 477 100 2002 LCS 2007 1 2008 2 29 283338 622 CRM LCS 69

2008 2 29 2007 2 28 2008 2 29 2007 2 28 1 2008 5 26 INDEPENDENT AUDITORS REPORT 70

2008 5 23 CEO CFO CCO COO CIO IT CSR 71

2008 2 29 1 4,1512008 2 141-8643 11 2 3,735 47 1975 4 15 585 664 4,000 8,587 996 320 60 82 92 118 83 106 135 996 525 85 77 123 128 112 525 1,235 103 105 73 88 64 139 102 148 329 84 1,235 496 771 156 166 158 141 55 95 771 424 2872007 12 31 8372008 3 31 109 98 155 62 424 1,845 126 194 818 487 105 115 1,845 2,295 105 104 71 343 286 896 490 2,295 72

2008 2 29 409,300,000 99,600,000 39,944 1 1 UFJ 4 5 10 * % 1. 32,089 32.4 2. 6,288 6.3 3. 6,012 6.1 4. 5,939 6.0 5. 2,092 2.1 6. 1,646 1.7 7. 1,152 1.2 8. 1,002 1.0 9. 505103 992 1.0 10. 946 1.0 * 6,000 4,000 2,000 0 15,000,000 10,000,000 5,000,000 0 2004 2 2005 2 2006 2 2007 2 2008 2 4,450 4,560 5,130 4,830 4,750 2,860 3,510 3,800 3,800 3,440 3,780 3,980 4,350 4,540 4,000 73

B-(2)-060001 10%70% Printed in Japan