SaaS Approach to SaaS and Cloud Computing (tspharma: Solution for Pharmaceutical Industry) 塩原立也 正好裕之 あらまし, tspharma trusted service for Pharmaceutical tsclinical SalesForce.com SFA tspharma Abstract In recent years, the pharmaceutical industry has been having a hard time because of rapid globalization of the domestic market, other industries entering the drug field owing to deregulation, government measures for cutting back on medical expenditure, and the problem of main products patents expiring. To counteract these issues, drug companies are especially streamlining their R&D processes and strengthening their sales forces. The Fujitsu Group has been launching a Cloud computing service suite called tspharma (trusted service for pharmaceutical), which covers the chief pharmaceutical processes from R&D to production and sales. This paper describes two Cloud services: tsclinical, which specializes in the clinical study business; and SalesForce.com SFA template for pharmaceutical, which works as an SFA system. In addition, it shows the pharmaceutical business center concept that Fujitsu is going to develop and expand in order to meet customer expectations. 212 FUJITSU. 62, 2, p. 212-217 03, 2011
まえがき 10 2010 MR Medical Representative 1 製薬ソリューション tspharma 1 1 2 R&D 1 3 4 5 Fsol IT tspharma trusted service for Pharmaceutical tspharma 2 CRM 3 図 -1 tspharma SaaS 2 MR 3 Customer Relationship Management FUJITSU. 62, 2 03, 2011 213
PATHOTOX tsclinical 薬 製 製 ー 薬 薬 製 スクリー ン 薬 薬 製 ー 1 3 薬 製 薬 製 製 SFA CRM 製 ACD/Labs Oracle MAPLE CAFEE OPMF SCIGRESS ChemBioOffice, e-notebook Application スクリー ン ADMEWORK 薬 シス ADMESUPPORT シス LATOX-F シス GCP 業 シス DDworks21 ー シス DM-21, Clintrial EDC InForm, DDworks21/EDC plus NMGCP ージ PRO シリー MCFrame/Pharma ERP ージ SAP ERP GQP GQPRODocumal Ace/PV PostMaWatch 製 ー シス PostMaNet Salesforce.com 製薬 SFA ン ー BPO ERP ージ SAP ERP Oracle Application シス Q s support ECM: Documentum, Insight suite tsdocument, tscollaboration ー : ShunReservoir, Report@EXtra Italic :ISV package Bold : Fujitsu original クラウド ービス SaaS ービス ソリューション Trusted Service for Pharmaceutical tspharma ー ス ー AMO ービス リ ーション BPO ービス 業 ス -1 tspharma Fig.1-Concept of tspharma. AMO 4 BPO 5 7 tspharma tsclinical 4 Application Management Outsourcing Q/A Q/A 5 Business Process Outsourcing SalesForce.com SFA 臨床開発向けソリューション tsclinical tsclinical EDC 1 2 214 FUJITSU. 62, 2 03, 2011
tsclinical 1 2 1 2 tsclinical 図 -2 1 Business Layer 2 X Mgmt. Layer 3 Foundation Layer tsclinical SalesForce.com 製薬 SFA テンプレート MR MR MR MR MR Business Layer ー ネー ー GCP Mgmt. CDMS EDC STAT EDMS ー X Mgmt. Layer Foundation Layer ン ーネ 製薬 業 スク 1 ー ン ー シス -2 tsclinical Fig.2-tsClinical block diagram. FUJITSU. 62, 2 03, 2011 215
CRM SalesForce CRM MR SalesForce CRM MR Fsol SalesForce CRM iphone MR SFA 図 -3 の -3 Fig.3-Screen of visit advertisement function. 1 1 今後の課題 tspharma tspharma EDI 6 BPOAMO ITO 7 IT 図 -4 6 Electronic Data Interchange JD-NET 7 Information Technology Outsourcing 216 FUJITSU. 62, 2 03, 2011
薬 eclinical SAP ERP スク ン ン ネジ ン ショ ー ン ー ン ラ 製薬 ン ー A 製薬 業 : HQ A 製薬 業 B 製薬 業 : HQ B 製薬 業 -4 Fig.4-Pharmaceutical business center. むすび 11 2 3 Fsol tspharma 参考文献 1 2010 p.110-140. 2 2007 http://www.mhlw.go.jp/houdou/2007/08/ h0830-1.html 3 2015 JPMA News Letter, No.120 2007/07. 著者紹介 塩原立也 ( しおばらたつや ) 正好裕之 ( まさよしひろゆき ) R&D FUJITSU. 62, 2 03, 2011 217