FFP FFP Aimia (2010, 2012) (Frequent Flyer Program, FFP) (spin-off) (ancillary business) FFP FFP 2012FFP FFP
FFP FFP ANA JAL FFP FFP FFP FFP (Air Canada) FFP Aimia FFP FFP Amadeus Review of Ancillary Revenue Results for 2011 (Amadeus, 2012)
LLC Low-Cost Carrier, Low fair airlines, United Continental DeltaAmerican United Continental FFP Qantas TAM AirlinesTAM FFP SouthwestRapid Rewards! FFP
LCC LCC Jetstar FFP LCC FFP Qantas FFP FFP Factiva! FFP IAG (International Airlines Group) FFP Avios! FFP British Airways Executive Club! Iberia Plus! Avios!
(Avios positions itself for IAG growth, Airline Business, Vol. 28-4, April 2012) Airmiles! Airmiles! Airmiles! Sir. Keith Mills Airmiles! Loyalty One Alliance Data Aimia Alliance Data Aimia Airmiles! IAG Airmiles! Avios! FFP Airmiles! Avios! Seeking redemption, The Independent, November 12, 2011; Will Airmiles users bid adios to Avios?, Marketing Week, September 7, 2011 FFP
FFP FFP Deutsche Lufthansa AG (profitable growth) (Passenger Airline Group) (Logistics) (MRO, Maintenance, Repair and Overhaul)IT (IT Services) (Catering) FFP FFP Miles & More! IT FFP Loyalty Partner Solutions (LPS) (Loyalty Partner Solutions, Press Release, February 26, 2012)FFP IT IT Miles & More!
LPS IT LPS (2012) FFP FFP Aeroplan! Aimia FFP IPO (Initial Public Offering) (Qantas plans to spin-off loyalty programme, Airline Business, Vol. 24-8, August, 2008) (Australian carriers held up, Airline Business, Vol. 24-11, November, 2008; Jetstar, loyalty scheme save Qantas from loss, The Gold Coast Bulletin, August 20, 2009) FFP (Qantas, Financial Times, August 28, 2012) FFP FFP
(arm s length transaction) FFP FFP FFP FFP FFP FFP
FFP FFP FFP FFP (award) Aimia Accumulation Partner Redemption Partner Accumulation Partner Redemption Partner FFP
FFP FFP FFP FFP, Aeroplan! FFP IPO Aimia! Aimia Aimia FFP Aeroplan! Nectar! Air Miles Middle East! (Gross Billings) Aimia
Annual Reports, Canada Business Corporations Act Aimia (Coalition Loyalty) (Proprietary Loyalty) (Loyalty Analytics) Aeroplan! FFP (client) (customer) (Revenue) EMEA (Europe, Middle-East and Africa)
Aimia EMEA Aimia CPSA Commercial Participation Services Agreement, Aimia Aimia
Aimia Aimia (Aeroplan! Miles) Aimia (Accumulation Partners) Aimia Aimia Aimia (seat capacity) Aimia (Redemption cost) Aimia CPSA Aimia FFP Aimia
CPSA Aimia CPSA Aimia (Accumulation Partners) Aimia Aimia Aeroplan Aeroplan! (Canadian Airlines)
Canadian Plus! Aeroplan! (Canadian Airlines Corporation - Globe says AC, CAI frequent flier points to combine, Canada Stockwatch, 2000/7/6) Aeroplan Air Canada still likes Aeroplan spinoff, The Globe and Mail, 2001/3/24 FFP IPO IPO ACE Aviation HoldingsACE IPO IPO Aeroplan Aimia Jazz Chorus Aviation (Toronto Stock Exchange, TSX) ACE ACE Aviation Holdings HP
(CAD) ACE Aviation Holdings Air Canada
FFP FFP FFP FFP FFP FFP FFP FFP (Accumulation Partner) 2012 FFP (Coalition Loyalty Program) Aimia
Aimia (Redemption) FFP FFP FFP OnePass! Mileage- Plus! Avios! FFP FFP FFP FFP Aimia
FFP FFP FFP FFP
FFP FFP FFP FFP Roebuck, K. (2011) Customer Loyalty Programs : High-impact Strategies What You Need to Know, Tebbo. (2010) pp. 119-148 (2012) pp. 69-91 ACE Aviation Holdings, Annual Reports, 2004-2011. Aimia (Aeroplan), Annual Reports, 2006-2011. Aimia, ANNUAL INFORMATION FORM FOR THE FINANCIAL YEAR ENDED DECEMBER 31, 2011, March 22, 2012. Air Canada, Annual Reports, 2006-2011. Lufthansa, Annual Report, 2011. Aimia : www.aimia.com Avios : www.avios.com Deutsche Lufthansa AG : http://konzern.lufthansa.com/en/ Loyalty Partner Solutions : http://www.lpsolutions.com/ Amadeus (2012) Ancillary Revenue reported by airlines grew to EUR 18.23 billion in 2011 and jumped 66% in two years, Business Release, 23 Jul 2012, http://www.amadeus.com/amadeus/x224196.html