35 2001 2002 371 5 2 1 1 23 2004 3 2 23 24 YKK 3 4 65 4 YKK 3 5 30 65 YKK 61
36 6 1 1234 5 5 5 6 IBM 7 8
37 EU EU 9 10 3 1 371 61 content analysis 11 21.31 19.67 11.48 9.84 8.20
38 6 1 24.60 16.40 13.12 9.84 8.20 12 YKK YKK 66 576 37,000 YKK CEO 13 85 75,000 8,333 19,000 14,000 11,000 20,000 3,000
39 60,000 70,000 75,000 220,000 14 US 10 20 15 1 1 5000 200 100 1000 16 2 2 1 A message sent is not a message received
40 6 1 2 2 bypassing soon I will consider maybe yes no set set 194 500 14,070 1 28 17 sensible sensitive
41 18!!!!!!!! 19!!!!!!!!!!!!!!! 20 1/7 6/7 2 2 21 3 1
42 6 1 31.15 13.12 11.48 8.20 8.20 1 3 4 1 22
43 23 The Nikkei Weekly 1 24 therefore therefore therefore Reactive adjustment theory
44 6 1 25 26 27 15 28 29
45 1 30 1
46 6 1 4 A 1 1 5 B 1 1 2 8 C 2 1 4 11 D 4 1 10 14 E 10 1 15 16 F 15 1 7 4 61 Manager 5 President 4 Senior Vice President 3 Vice President 3 General Manager, National Marketing Manager, VP, Coordinator, HR Coordinator 2 50 50 13 70 30 12 40 60 60 40 7 10 90 2 90 10 3 1234 56 6 1 18 6 5 2 44 2 17 3 45,000 7 2,023 4 22,500 2 816 5 5 6President & CEO Chairman/CEO 1 123 15 1 F 7
47 1 54 88 1 2 12
48 6 1 34567 8910 11 11 3 3 1 2 4 5 4 1 5 2 1 2
49 1 AF 1 54 2 70 80 99 100 2 1 30 YKK 4 5 4 5 2 4 100 5 Commitment 3
50 6 1 31 Target 12 31 35 2 20 3 3 3 3! 34 25 1 2 3 3 6
51 279 1990 277 279 56.8 32 1 234 56 44 82 56 13 3 1 234 88 76 51 32 2
52 6 1 2 7 8 1 2 3 3 10 61 4 2000 14
53 33 12345 34 35
54 6 1 1 4 139.35 234.43 1 1 313.11 413.11
55 Right 7 38 55 36 7 2
56 6 1 37 38 Miscommunication Factors in Japanese-US Trade Relationship 5 2 2004 11 26 310 105 4 17.2 CFO 1995 242 245 243 243 5 1 2003 7 21 44 2003 11 38 39 61 J. S. H. B. M. E. L. K. 2001 2 3 5 19 242 1994 38 39 D. B. Roebuck, Improving Business Communication Skills, Upper Saddle River, NJ, Prentice Hall, Inc., 1998, p. 5. E. DavidsonCommunicating with a Diverse WorkforceSupervisory Management, December, 1991, pp. 1 9. 1973 125
57 1970 281 126 127 1987 65 F. E. Jandt, International Communication, Thousand Oaks, CA, Sage Publications, Inc., 1995, p. 118. The Nikkei Weekly, 2002 4 22 Business Report Across Nations and Cultures 52 1993 112 119 R. E. 2004 74 75 76 J. J. 1995 77 86 87 97 2002 125 1992 27 29 87 2004 49 50 50 A. Mehrabian, Communication without Words, Psychology Today, II.Sept., 1968p. 53. 1993 50 51 56