Information for foreign residents living in Higashikurume. 5 Medical Care, Health and Welfare For a healthy lifestyle Visiting a doctor in Japan may differ from visiting a doctor in your own country. What should you do in cases of sudden illness, or if you need a doctor on a holiday or at night? You can check what to do here. In addition, the city provides various services such as periodic health examinations and vaccinations. This booklet includes a medical questionnaire in to help you explain your symptoms to a doctor. The map at the end of this booklet shows medical centers and clinics in Higashikurume which support foreign languages. Visiting Hospital 2 Vaccinations 3 Health Examinations 4 Medical Questionnaire 5 Map of Hospitals & Clinics which Support Foreign Languages 8 These guidebooks consist of six booklets. Living Public Facilities Procedures at City Hall - Tax and Welfare Childbirth, Parenting and Education Medical Care, Health and Welfare Preparing for Emergencies and Disasters Explanation of symbols Enquiries: Person in charge: Address: Tel: Fax: URL: Email:
5 Medical Care, Health and Welfare Medical Care Visiting Hospital What to take Health Insurance Card; Medical Care Certificate (for infants, elementary & junior high school students and children of single-parent households); money in cash: Please note, if you forget your health insurance card, you may have to pay all medical costs in full. Infants can receive medical subsidies (medical care certificate holders) regardless of family income. Elementary & junior high school students and children of single-parent households can receive medical subsidies (medical care certificate holders), subject to family income. (For information on how to apply for subsidies refer to booklet [Childbirth, Parenting and Education] pages 5-6) Visiting a hospital or clinic Reception Desk: Present your health insurance card, medical care certificate or other documents. Complete an examination application form. Medical Examination Cashier Counter: When your name or reception number is called, pay at the cashier counter. The clerk will return your patient's registration card (Shinsatsu-ken), a receipt and a prescription for medicine. The prescription has an expiry date so you should go to a pharmacy as soon as possible. Most hospitals in Japan provide only medical treatment, medicine is obtained from pharmacies. Using a Pharmacy What to take Your prescription for medicine from the hospital; Medication Notebook (Okusuri-techo); Health Insurance Card; Medical Care Certificate; money in cash: Medication Notebook (The pharmacy will provide you with one.) All prescribed medicine is recorded in the Medication Notebook. Emergency Medical Treatment; Medical Treatment on Holidays; Medical Treatment at Night: In cases of emergency, telephone 119 (ambulance). Calling an Ambulance In cases of sudden illness or serious injury, telephone 119 for an ambulance. Points of caution when calling 119. Don't panic, keep calm and carefully dial "119" Prepare to give your name, address and telephone number in Japanese. Write your name, address and telephone number on paper and put it where you can easily see it. Find clear landmarks near your house. Examples: the name of a store; the name of road intersection (hanging under traffic lights); the name of a bus stop: After calling 119, someone should go outside and wait for the ambulance. If you need to call 119 when driving, park your car first in a safe place before calling 119. Holiday & Out-of-hours Medical Treatment Medical Care on Holidays (Internal medicine, pediatrics) Dental Care on Holidays (Dental) Consultation Days Sundays & public holidays Sundays & public holidays Consultation Hours Duty Doctors 9:00-12:00 13:00-16:30 Duty doctors within the city work on a rota basis. Duty medical institutions are listed in the City Newsletter each month. 9:00-12:00 13:00-16:30 Contact Wakuwaku Kenko Plaza below. Location & Tel No. Wakuwaku Kenko Plaza 1st floor, : 4-3-14 Takiyama. : 042-473-3663 Duty medical institutions (Check the City Newsletter each month or telephone the number above) Wakuwaku Kenko Plaza 1st floor, : 4-3-14 Takiyama : 042-474-5152 2
Information for foreign residents living in Higashikurume. Other: Tokyo Metropolitan Health and Medical Information Center "Himawari" takes enquiries by telephone to help you find medical institutions. : 03-5285-8181Hours: Daily 9:00 ~ 20:00 Available languages: ; Chinese; Korean; Thai; Spanish Holidays & Nighttime Medical Treatment (holidays and public holidays 17:00-22:00) Maeda Hospital ( : Chuo-cho 5-13-34 : 042-473-2133) Takiyama Hospital ( : Takiyama 4-1-18 : 042-473-3311) The two hospitals above alternate consultation hours. You should confirm with each hospital in advance about specialities and consultation hours. Regular Nighttime Emergency Medical Treatment for Children For children aged 15 and under. Hospital Name Sasa Sogo Hospital (Sasa General Hospital) Tama Hokubu Iryo Center (Tama North Medical Center) Consultation Days Monday, Wednesday & Friday Monday - Friday Consultation Hours 19:30-22:30 19:30-22:30 Address & Tel No. Notes : 4-24-15 Tanashi-cho, Nishitokyo : 042-461-1535 Excluding holidays & New Year Holidays : 1-7-1 Aoba-cho, Higashimurayama : 042-396-3811 Designated Emergency Hospitals Showa General Hospital : 8-1-1 Hanakoganei, Kodaira : 042-461-0052 Takiyama Hospital : 4-1-18 Takiyama, Higashikurume : 042-473-3311 Maeda Hospital : 5-13-34 Chuo-cho, Higashikurume : 042-473-2133 Health Welfare Vaccinations Please note, notifications of vaccinations for children are sent to each child individually. When a child is to have a vaccination, parents should; 1. Take the Mother and Child Health Handbook (Boshikenko-techo) and carefully complete a medical questionnaire in detail. 2. Accompany the child to the doctor or designated clinic or health center and explain the childs current health condition to the doctor. 3. If the child is not well, arrange the vaccination for another occasion. Influenza Vaccination for Elderly Persons (once a year) (For details see the monthly City Newsletter or the City homepage.) This vaccination is available to people who are; 1. Over 65 years old at the time of the vaccination. 2. Over 60 years old, but under 65 years old and have disabilities due to heart or kidney failure equivalent to First Grade Certificate of Physical Disability (Shintai Shogaisha Techo). (For details contact Health Section in City Hall.) Pneumococcal Vaccination for Adults (once only) (For details contact Health Section.) This vaccination is available to people who; 1. Become 65, 70, 75, 80, 85, 90, 95 or 100 years old in the current fiscal year. Candidates are notified individually. 2. Are over 60 years old, but under 65 years old and have disabilities due to heart or kidney failure equivalent to First Grade Certificate of Physical Disability (Shintai Shogaisha Techo) (For details contact Health Section in City Hall.) 3
5 Medical Care, Health and Welfare Health Examinations of cancer and other conditions is implemented under the Health Promotion Law to detect conditions in their early stages. As eligibility (age) and fees differ for each type of examination you should confirm the details before applying. Type People Eligible Examination period & methods (Fees Charged) Location Specific Health Examinations Elderly-person's Health Examinations Health Examinations for Uninsured Persons Colon Cancer Higashikurume Residents 40 to 74 years old holding National Health Insurance Holders of Elderly-persons' Medical Care Insurance People over 40 years old who are recipients of social welfare, or public subsidies for persons abandoned or orphaned in China. People receiving any of the above examinations Each individual is notified at the end of the month before the scheduled examination. Apply directly to a designated medical institution in the city for an examination during the specified period. (Fees apply in part) Designated medical institutions in the city. Type People Eligible Examination period (scheduled) How to apply (Fees Charged) Location Stomach Cancer 40 years or older (Spring) May & June (Autumn) October & November Apply to the Health Section during the specified application period. (Fees apply in part) Wakuwaku Kenko Plaza Osteoporosis Women 20, 25, 30, 35, 40, 45, 50, 55, 60 or 65 years old February Breast Cancer Women 40 years or older, eligible once every two years. October to the following February Designated medical institutions Lung Cancer Colon Cancer 40 years or older Holders of Employee Health May June to October Apply directly to a medical institution. (Fees apply in part) Insurance 40 years old or over. Designated medical institutions in the city Cervical Cancer Women over 20 years old whose age is an odd number. September to November Adult Dental Examinations When 40, 45, 50, 55, 60, 65, 70 or 75 years old September to November Hepatitis Virus People at 40 years old, or over 40 if they have never been tested. June to October Apply to the Health Section during the specified period (Free of charge) 4
Check all corresponding answers. あてはまるものにチェックしてください なまえ Name 名前 INTERNAL MEDICINE ないかもんしんひょう 内科問診票 おとこ Male 男 英 語 year 年 month 月 day 日 Female 女 えい ねんがつにち おんな ご Date of birth 生年月日 じゅうしょ Address 住所 せいねんがっぴねんがつにち year 年 month 月 day 日 でんわ Phone 電話 Do you have health insurance? 健康保険を持っていますか? こくせき Nationality 国籍 けんこうほけん も ことば Language 言葉 What are your symptoms? どうしましたか ねついたあたまいた fever( ) 熱がある sore throat のどが痛い cough せき headache 頭が痛いむねいたほっどうきいきぎ chest pain 胸が痛い rash 発しん heart palpitation 動悸 shortness of breath 息切れむねくるなかいた swelling むくみ dizziness めまい tightness in chest 胸が苦しい abdominal pain お腹が痛いいいたこうけつあつくちかわ stomachache 胃が痛い high blood pressure 高血圧 numbness しびれ excessive thirst 口が渇くたいじゅうへなかはしょくよく weight loss 体重が減っている abdomen feels swollen お腹が張る loss appetite 食欲がないおうとはけげりけつべん vomiting 嘔吐 nausea 吐き気 diarrhea 下痢 bloody stool 血便つかた weak だるい excessive fatigue 疲れやすい others その他 How long have you had these problems? それはいつからですか ねんがつにち Since year 年 month 月 day 日から Do you have any food or medication allergies? 薬や食べ物でアレルギーが出ますか くすりたものた medication 薬 food 食べ物 others その他 げんざいのくすり くすりたもので Are you currently taking medication? 現在飲んでいる薬はありますか If you have any with you now, please show them to me. 持っていれば見せてください Are you pregnant or is there a possibility of pregnancy? 妊娠していますか またその可能性はありますか にんしん も み かのうせい かげつ months ヶ月 じゅにゅうちゅう Are you currently breastfeeding? 授乳中ですか What illnesses have you had in the past? 今までにかかった病気はありますか stomach and intestinal disorder 胃腸の病気 liver disease 肝臓の病気 heart disease 心臓の病気じんぞうびょうきけっかくとうにょうびょう kidney disease 腎臓の病気 tuberculosis 結核 diabetes 糖尿病 asthma ぜんそくこうけつあつしょうこうじょうせんびょうきばいどく high blood pressure 高血圧症 AIDS/HIV エイズ thyroid problems 甲状腺の病気 syphilis 梅毒た others その他 Are you currently under medical treatment? 現在治療している病気はありますか しゅじゅつ Have you ever had any operations? 手術を受けたことがありますか Have you ever had a blood transfusion? 輸血を受けたことがありますか いま いちょうびょうき う ゆけつ う こんごつうやくじぶんつ Can you arrange an interpreter by yourself for your next visit? 今後 通訳を自分で連れてくることができますか びょうき げんざいちりょうびょうき かんぞうびょうきしんぞうびょうき http://www.kifjp.org/medical c NPO 法人国際交流ハーティ港南台 & ( 財 ) かながわ国際交流財団 2014.1 This questionnaire was created by International Community Hearty Konandai (NPO) in collaboration with Kanagawa International Foundation. The "Multilingual Medical Questionnaire" is updated as necessary. You are advised to check the website for the latest edition. http://www.kifjp.org/medical/ Medical questionnaires from other medical departments are also available on the same website. 5
Check all corresponding answers. あてはまるものにチェックしてください Child s name 子どもの名前 こ なまえ PEDIATRICS しょうに かもんしんひょう 小児科問診票 おとこ Male 男 英 語 year 年 month 月 day 日 Female 女 えい ねんがつにち おんな ご Date of birth 生年月日 year 年 month 月 day 日 Age 年齢 years-old 才 じゅうしょ Address 住所 Do you have health insurance? 健康保険を持っていますか? Nationality 国籍 せいねんがっぴねんがつにち こくせき What are your symptoms?(your child) どうしましたか ねつ けんこうほけん fever( ) 熱がある sore throat のどが痛い cough せき spasm ひきつけをおこすげんききげんわるあたまいた moody/inactive 元気がない irritable 機嫌が悪い swelling むくみ headache 頭が痛いなかいたむねいたほっいいた abdominal pain お腹が痛い chest pain 胸が痛い rash 発しん stomachache 胃が痛いおうとしょくよくはけ vomiting 嘔吐 loss of appetite(low milk intake) 食欲がない nausea 吐き気たいじゅうぞうかふりょうげりけつべん insufficient weight gain 体重の増加不良 diarrhea 下痢 bloody stool 血便た others その他 How long have you had these problems? それはいつからですか Language 言葉 Do you have any food or medication allergies? 薬や食べ物でアレルギーが出ますか も いた くすりたもので ことば ねんれい でんわ Phone 電話 ねんがつにち Since year 年 month 月 day 日から さい くすりたまごぎゅうにゅうたたものた medication 薬 egg 卵 milk 牛乳 others food その他の食べ物 others その他 げんざいのくすり Are you currently taking medication? 現在飲んでいる薬はありますか If you have any with you now, please show them to me. 持っていれば見せてください も み What kind of internal medicine can you (he. she) take? どんな種類の薬が飲めますか syrup シロップ powder 粉薬 tablet or capsule 錠剤またはカプセル しゅさん とき How was the delivery? 出産の時のようす あか baby's weight g 赤ちゃんの体重 mother's age 母親の年齢せいじょうぶんべんいじょうぶんべんていおうせっかい normal delivery 正常分娩 abnormal delivery 異常分娩 Caesarean section 帝王切開 せっしゅず よぼうせっしゅ vaccination(history) 接種済み予防接種 たいじゅう こなぐすり Hib(Haemophilus influenzae type b) ヒブ Pneumococcus 肺炎球菌 polio ポリオ さんしゅこんごう DPT(triple combined vaccine) 三種混合 よんしゅこんごう DPT-IPV (Diphtheria, Pertussis, Tetanus, Inactivated Poliovirus Vaccine) 四種混合 BCG BCG まふうこんごうみずかぜ Measles-Rubella Vaccine(MR) 麻しん 風しん混合 chicken pox 水ぼうそう mumps おたふく風邪 にほんのうえんた Japanese Encephalitis 日本脳炎 Rotavirus ロタウィルス others その他 What illnesses have you had in the past? 今までにかかった病気はありますか rubella 風しん chicken pox 水ぼうそう measles 麻しん asthma ぜんそくかぜひゃくにちちゅうすいえん mumps おたふく風邪 whooping cough 百日ぜき appendicitis 虫垂炎 MCLS(Kawasaki disease) 川崎病とっぱつせいほっにほんのうえんねつせい severe rash 突発性発しん Japanese Encephalitis 日本脳炎 seizures 熱性けいれんた others その他 Are you currently under medical treatment? 現在治療している病気はありますか Have you ever had any operations? 手術を受けたことがありますか Have you ever had any trouble with anesthesia? 麻酔をして何かトラブルがありましたか いま Can you arrange an interpreter by yourself for your next visit? 今後 通訳を自分で連れてくることができますか びょうき しゅるいくすり ふうみずま しゅじゅつ う げんざいちりょうびょうき ますい なに の こんごつうやくじぶんつ じょうざい はいえんきゅうきん ははおや ねんれい かわさきびょう 6 http://www.kifjp.org/medical c NPO 法人国際交流ハーティ港南台 & ( 財 ) かながわ国際交流財団 2014.1
Hospitals & Clinics which Support Foreign Languages 1 Adachi Clinic 2 Ikuse Clinic 3 Ishigaki Orthopaedic Clinic 4 Ishibashi Clinic 5 Okano Clinic for Internal Medicine Name Speciality Language Level Neurosurgery (brain) Pediatrics (Children) Orthopedics (muscle & bone injuries) Internal Medicine & Pediatrics (Children) Address (Higashikurume) Tel C 3-11-15 Honcho 042-420-5661 C 1-4-18 Shinkawacho 042-471-2304 Italian D 5-22-17 Takiyama 042-470-0620 B-C Internal Medicine C-D 2nd Floor, 8-9 Higashi Honcho 2nd Floor, 6-15 Higashi Honcho 042-477-5566 042-477-0055 6 Maesawa Hospital Internal Medicine & Pediatrics (Children) German B C-D 2-10-9 Maesawa 042-471-0154 7 Takatsuki Clinic for Internal Medicine 8 Nagao Clinic Nagao Clinic for Obstetrics & Gynecology 9 Hatsuya Orthopeadic Clinic 10 Asahi Skin Clinic Internal Medicine D 1-14-32 Gakuencho 042-421-212 Obstetrics & Gynecology (women in childbirth), internal medicine & pediatrics (children) Orthopedics (muscle & bone injuries) Dermatology (skin) Chinese B 7-3-17 Takiyama 042-473-1117 Chinese French Spanish 11 Fukuyama Clinic for Internal Medicine Internal Medicine Chinese Taiwanese C A D D D 3rd Floor, 5-1 Higashi Honcho 042-473-5596 3-1-23 Honcho 042-475-8855 B 1-9-22 Shinkawacho 042-470-9177 12 Futaki Skincare Clinic Dermatology (skin) C German (simple explanations) Chinese D 2-19-8 Kanayamacho 042-473-2040 Orthopedics (muscle & bone injuries) A 13 Maeda Hospital Neurosurgery (brain) A 5-13-34 Chuocho 042-473-2133 Other (reception) B 14 Matsuzaki Otorhinolaryngology Otolaryngology (ENT ear, nose & throat) D 3-2-5 Honcho 042-479-1187 *Level A B C D High level of understanding & communication (very fluent) Can understand & communicate (somewhat fluent) Daily conversation possible (able to speak the language) Basic conversation only 7
Map of Hospitals & Clinics which Support Foreign Languages Nobidome センタセンタ ー Shimosato Hachiman-cho Yanagikubo (6) 3 Italian 8 3 8 Chinese 13 13 Engl Takiyama 6 6 Maesawa Yayoi 8
Uenohara 12 12 German Chinese Koyama Hikawadai Kanayana-cho ターター Saiwai-cho 14 4 1 1 14 Hon-cho 10 4 5 9 5 Higashihon-cho 11 2 いくせ医院英語 Shinkawa-cho ンー 9 11 Daimon-cho ー Chinese Taiwanese 2 いくせ医院英語 Sengen-cho Shinho-cho ひば 10 (1) Chinese French Spanish Chuou-cho Gakuen-cho ひばり nglish Minamisawa 7 7 German 子どもひばり ひばりひばりひばり ー Minami-cho 9
10 Memo
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General Consultation on day-to-day living TOKYO METROPOLITAN GOVERNMENT Foreign Residents' Advisory Center Shinjuku Multicultural Plaza Foreign Resident Consultation Corner Consultation Centers for Foreign Residents 03-5320-7744 03-5320-7766 03-5320-7700 03-5291-5171 (Note: The days and times may change, so telephone in advance to confirm schedules.) Mon.-Fri. ChineseTues. & Fri. KoreanWed. 1st, 3rd & 5th Wed. & 3rd Fri./month. ChineseTues. & Thurs. KoreanMon. (p.m.) & Fri. ThaiTues. NepaleseTues. (p.m.) MyanmarThurs. 9:30-12:00 13:00-17:00 10:00-12:00 13:00-17:00 (Plaza Closed: 2nd & 4th Wed./ month) Tokyo Lifeline 03-5774-0992 Daily9:00-23:00 Concerns & Disturbances Metropolitan Police Dept. Consultation for Foreign Residents Japanese Legal Support Center (Comprehensive Services for Resolution of Legal issues) Labor Consultation Tokyo Metropolitan Labor Consultation Center Kokubunji Office Tokyo Labor Bureau Advisory Services for Foreign Workers Shinjuku Employment Support and Guidance Center for Foreign Residents Immigration and Residence Procedures Tokyo Immigration Bureau Information Center One-Stop Consultation Center (Comprehensive Consultation & Support Center for Foreign Residents) Human Rights Counseling Services Tokyo Legal Affairs Bureau Human Rights Counseling Services Medical Health Information Services Tokyo Metropolitan Health and Medical Information Center "Himawari" 03-3503-8484 0570-078377 ChineseKorean Mandarin ChineseTagalog ThaiSpanish ChineseKorean PortugueseSpanish Mon.-Fri.8:30-17:15 weekdays9:00-21:00 Saturday 9:00-17:00 042-321-6110 Wed.14:00-16:00 03-3512-1612 03-3204-8609 03-3202-5535 03-5213-1372 03-5285-8181 AMDA International Medical Information Center 03-5285-8088 Counseling and Consultation Service for Foreign School Children Tokyo Metropolitan Education Consultation 03-3360-8008 Center Consultation Centers in Higashikurume(On day-to-day living in general.) Gender Equality Promotion Center (Danjo-Byoudou-Suishin Center) 3-9-1-102 Hon-cho, Higashikurume City 042-472-0061 Mon., Wed. & Fri. ChineseTues. & Wed. TagalogTues. & Wed. Chinese Chinese Mon.-Fri. (except 2nd & 4th Wed.) Portuguese Thurs. & Fri. Bengali Tues. & Wed. (except 2nd & 4th Wed.) Spanish Mon. & Thurs. Indonesian Tues. Vietnamese Fri. & GermanTues. & Thurs. Chinese Mon. 10:00-12:00 13:00-16:00 Mon.-Fri.8:30-17:15 Mon.-Fri.9:00-16:00 13:30-16:00, Chinese & Korean Thai & Spanish Daily9:00-20:00, Chinese & Korean Thai & Spanish Daily9:00-20:00 PortugueseMon. Wed. & Fri. 9:00-17:00 FilipinoWed. 13:00-17:00 Chinese & Korean Every Fri.13:00-16:00 Japanese only Free of charge by appointment Consultation for women1st Mon. /month 10:00/11:00/12:00 2nd-4th (&5th) Mon.13:30/14:30/15:30 1st Fri. /month Legal counseling from female lawyers 9:30/10:30/11:30 edition, Korean edition, Chinese edition and Simplified Japanese edition Editor and Publisher Life and Culture Section, Higashikurume City Hall 3-3-1 Hon-cho, Higashikurume City 203-8555 042-470-7777 (switchboard) Living in Higashikurume - A Guide for Foreign Residents; Editorial Team Issued March 2016 (Fiscal Year 2015 edition) This project was supported by The Council of Local Authorities for International Relations (CLAIR)under the "The Multicultural Coexistence Promotion Project." The guide was compiled based on the "2009 Living Guidebook for Foreigners."