ISO90012008...1 0.1...2 0.2...3 1....3 1.1...4 1.2...4 2....4 3....5 4...6 4.1...6 4.2...7 5...9 5.1...9 5.2...9 5.3...9 5.4...9 5.5 11 5.6...12 6... 13 6.1... 13 6.2... 13 6.3... 14 6.4... 15 7... 16 7.1... 16 7.2... 17 7.3... 18 7.4... 20 7.5... 22 7.6... 24 8... 25 8.1... 25 8.2... 26 8.3... 29 8.4... 30 8.5... 30 1 1
0.1 a b c d e f JISQ9000 JISQ9004 2
0.2 a b c d 48 PlanDoCheckActPDCA PDCA Plan Do Check Act 0.3 JISQ9004 0.4 performance added value 3
1. 1.1 a b 1 a b 2 1.2 7 2. JISQ9000:2006 4
3. JISQ9000 5
4 4.1 (01) 001 002 a12 b c d e f 003 004 005 1 2 3 a b c7.4 ISO9004:2009 5.3.3 6
4.2 4.2.1 (02) 006 a b c d 1 2 a b c 3 4.2.2 (03) 007 a 12 b c 4.2.3 (04) 008 4.2.4 009 010 aadequacy b c drelevant e f g suitable 7
4.2.4 (05) 011 012 013 6 20 5.6.1 6.2.2 7.1 7.2.2 7.3.2 7.3.4 7.3.5 7.3.6 7.3.7 7.4.1 7.5.2 7.5.3 7.5.4 7.6 7.6 8.2.2 8.2.4 8.3 8.5.2 8.5.3 8
5 5.1 (06) 014 a b c d e 5.2 (07) 7.2.1 8.2.1 015 5.3 (08) 016 apurpose b c d e ISO9004:2009 5. mission vision value 9
5.4.1 (09) relevant7.1a 017 018 5.4.2 (10) 019 a 4.1 b integrity ISO9004:2009 5.3 ISO9004:2009 8.3 10
5.5 5.5.1 (11) 020 5.5.2 (12) 021 022 a b c. 5.5.3 (13) appropriate 023 11
5.6 5.6.1 (14) suitableadequacy 024 025 4.2.4 026 5.6.2 (15) 027 a b c d e f g 5.6.3 (16) 028 a b c : : ISO9004:2009 5.4 12
6 6.1 (17) 029 a b 6.2 6.2.1 (18) appropriate 030 6.2.2 (19) 031 a b c d e4.2.4 ISO9004:2009 6.3 13
6.3 (20) 032 a b c ISO9004:2009 6.5 14
6.4 (21) 033 ISO9004:2009 6.6 6. 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 9 9.1 9.2 9.3 9.4 15
7 7.1 (22) 034 4.1 035 as appropriate 036 a b c d 4.2.4 form037 1. 27.3 16
7.2 7.2.1 (23) 038 a b c d 7.2.2 (24) 039 040 041 a b c 4.2.4 042 043 044 7.2.3 (25) 045 a b c 17
7.3 7.3.1 (26) 046 047 a b c 048 as appropriate 049 7.3.2 (27) 4.2.4 050 051 a b c d adequacy052 053 7.3.3 (28) form 054 055 056 a bappropriate c d 18
7.3.4 (29) suitable7.3.1 057 a b 058 4.2.4 059 7.3.5 (30) 7.3.1 060 4.2.4 061 7.3.6 (31) 7.3.1 062 063 4.2.4 064 7.3.7 (32) 065 as appropriate 066 067 4.2.4 068 verification validationspecified 19
7.4 7.4.1 (33) 069 070 071 072 4.2.4 073 1+1 10 WinWin 6.4 20
7.4.2 (34) where appropriate 074 a b c adequacy 075 7.4.3 (35) 076 077 qualification process inspection 6.4.2 21
7.5 7.5.1 (36) 078 079 a bwork instruction csuitable d e f 7.5.2 (37) 080 081 082 ameasure bmachine, Man cmethod d4.2.4 e 1 2value 3 special process Method Measure Material Process Product Man Machine 22
7.5.3 (38) where appropriatesuitable 083 084 unique 4.2.4 085 7.5.4 (39) 086 087 4.2.4 088 7.5.5 (40) 089 090 091 23
7.6 (41) 092 093 valid 094 a 4.2.4 095 b c d e validity096 appropriate 097 4.2.4 098 099 100 suitability 24
8 8.1 (42) 101 a b c 102 60 25
8.2 8.2.1 43 103 104 ----- ---- -- -- ISO9004:2009 8.2 26
8.2.2 (44) 105 a)7.1 b) 106 107 108 109 110 4.2.4 111 112 8.5.2 113 JISQ19011 ISO9004:2009 8.3.3 27
8.2.3 (45) suitable114 115 as appropriate 116 8.2.4 (46) 117 7. 1 appropriate 118 119 (4.2.4 ) 120 7.1 121 ISO9004:2009 5.3.2 28
8.3 (47) 122 123 124 a b c d 125 4.2.4 126 rework repair 29
8.4 (48) suitability appropriate 127 128 129 a8.2.1 b8.2.4 c8.2.3 8.2.4 d7.4 ISO9004:2009 8.4 3 1 80 20 ABC 30
8.5 8.5.1 (49) 130 ISO9004:2009 9.2 ISO9004:2009 9.3 Abduction Aufheben 31
8.5.2 (50) 131 132 133 a b c d e4.2.4 f MASTER Measure Analysis Solution Transfer Execution Review Specific Measurable Assignable Realistic Time bound SMART KISS Keep It Simple, Smart 32
8.5.3 (51) 134 135 136 a b c d4.2.4 e 1 ex. JAXA 33