Cisco Unified Communications Manager Dialed Number Analyzer Software Release 6.0(1) Text Part Number: OL J

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1 Cisco Unified Communications Manager Dialed Number Analyzer Software Release 6.0(1) Text Part Number:

2 Information Packet TCP UNIX UCB University of California, Berkeley UCB All rights reserved. Copyright 1981, Regents of the University of California. CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iquick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, FormShare, GigaDrive, GigaStack, HomeLink, Internet Quotient, IOS, IP/TV, iq Expertise, the iq logo, iq Net Readiness Scorecard, LightStream, Linksys, MeetingPlace, MGX, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0601R) Copyright 2007 Cisco Systems, Inc. All rights reserved.

3 CONTENTS vii vii vii viii viii ix xi Cisco.comxi xi xi xii xii xiv Cisco Technical Support Web xiv Japan TAC Web xiv xiv xv xvi CHAPTER Dialed Number Analyzer CHAPTER 2 Dialed Number Analyzer Dialed Number Analyzer 2-3 Dialed Number Analyzer 2-4 Dialed Number Analyzer 2-5 iii

4 Contents 2-6 CHAPTER 3 Cisco Unified Communications Manager Analyzer Cisco IOS MGCP / Cisco IOS SCCP 3-14 IOS MGCP 3-17 Cisco IOS H Cisco VG248 Analog Phone Multiple Analyzer 3-29 DNA CSV 3-29 CSV 3-30 Multiple Analyzer CSV CSV 3-33 CSV 3-34 CSV iv

5 Contents DN Dialed Number Analyzer INDEX v

6 Contents vi

7 P.vii P.vii P.viii P.viii P.ix P.xi P.xii P.xiv P.xvi Dialed Number Analyzer Cisco Unified Communications Manager Cisco Unified Communications Manager IP vii

8 1 2 Dialed Number Analyzer Cisco Unified Communications Manager Cisco IP Cisco Unified Communications Manager 6.0 Cisco Unified Communications Manager 6.0 Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager Serviceability Cisco Unified Communications Manager Serviceability Cisco Unified Communications Manager Bulk Administration Tool for Cisco Unified Communications Manager viii

9 [ ] { x y z } 1 [ x y z ] 1 screen screen screen screen screen screen ^ ^ Ctrl ^D Ctrl D < > ix

10 x

11 Cisco.com Cisco.com URL Web URL Web URL URL URL Cisco.com Cisco Direct Customers Ordering URL Cisco.com PDF CD-ROM URL URL Web xi

12 Security Vulnerability Policy URL URL URL Product Security Incident Response Team Really Simple Syndication PSIRT RSS PSIRT PSIRT xii

13 PGP Pretty Good Privacy PSIRT PGP 2.x 8.x PSIRT Security Vulnerability Policy Contact Summary URL PGP ID xiii

14 Cisco Technical Support 24 Cisco.com Cisco Technical Support Web Cisco Technical Assistance Center TAC Cisco Technical Support Web Cisco Technical Support Web Web URL Cisco Technical Support Web Cisco.com ID ID URL Japan TAC Web Japan TAC Web TAC Web Japan TAC Web URL Japan TAC Web Japan TAC Web Cisco.com ID ID URL TAC Service Request Tool S3 S4 S3 S4 Cisco TAC TAC Service Request Tool URL S1 S2 Cisco TAC S1S2 S1 S2 Cisco TAC Cisco TAC URL xiv

15 1 S S2 3 S3 4 S4 xv

16 Cisco Marketplace URL Cisco Product Catalog Cisco Product Catalog URL Cisco Press Cisco Press URL Cisco Press Packet Packet URL Packet Packet Packet URL iq Magazine iq Magazine URL Internet Protocol Journal Internet Protocol Journal URL URL xvi

17 CHAPTER 1 Cisco Unified Communications Manager Dialed Number Analyzer Dialed Number Analyzer Dialed Number Analyzer P.1-1 P.1-2 P.1-2 P.1-2 P.1-3 P.1-3 P.1-4 Dialed Number Analyzer Dialed Number Analyzer Cisco Unified Communications Manager Cisco Unified Communications Manager Dialed Number Analyzer P

18 1 Cisco Unified Communications Manager Dialed Number Analyzer Cisco Unified Communications Manager Cisco Dialed Number Analyzer Cisco Unified Communications Manager P.1-4 Dialed Number Analyzer Web Windows DNA XML [Expand All] [Collapse All] XML P.1-4 IP Phone CTI Dialed Number Analyzer Message Waiting Indicator MWI; 1-2

19 1 Dialed Number Analyzer Cisco Unified Communications Manager P.1-4 Cisco Unified Communications Manager Cisco Unified Communications Manager Discard Digit Instruction DDI; Dialed Number Analyzer Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Dialed Number Analyzer Cisco Unified Communications Manager P.1-4 Dialed Number Analyzer XML P

20 1 Dialed Number Analyzer P.1-1 P.1-2 Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager Serviceability Cisco Unified Communications Manager Serviceability 1-4

21 CHAPTER 2 Dialed Number Analyzer Dialed Number Analyzer Cisco Unified Communications Manager Cisco Unified Communications Manager Dialed Number Analyzer Cisco Unified Communications Manager Dialed Number Analyzer Dialed Number Analyzer P.2-2 Dialed Number Analyzer P.2-3 Dialed Number Analyzer P.2-4 Dialed Number Analyzer P

22 2 Dialed Number Analyzer Dialed Number Analyzer 1 DNA Cisco Unified Communications Manager Serviceability [Tools] > [Dial Number Analyzer] URL <cm-machine> Dialed Number Analyzer IP [Enter Network Password] 2 ID [User Name] ID Unified CMAdministrator Unified CMAdministrator ID [Password] [OK] Dialed Number Analyzer P

23 2 Dialed Number Analyzer Dialed Number Analyzer Dialed Number Analyzer Dialed Number Analyzer Dialed Number Analyzer Dialed Number Analyzer URL Cisco Unified Communications Manager Serviceability 1 2 Cisco Unified Communications Manager Serviceability [Tools] > [Service Activation] [Service Activation] 3 [Unified CMServices] [Cisco Dialed Number Analyzer] [Save] [Activation Status] Activated 4 [Activation Status] Activated DNA P.2-4 Dialed Number Analyzer Dialed Number Analyzer Cisco Unified Communications Manager P

24 Dialed Number Analyzer 2 Dialed Number Analyzer Dialed Number Analyzer Dialed Number Analyzer Cisco Unified Communications Manager Serviceability Dialed Number Analyzer 1 Cisco Unified Communications Manager Serviceability [Tools] > [Control Center - Feature Services] [Control Center Feature Services] 2 [Servers] Cisco Unified Communications Manager [Unified CMServices] [Service Name] Dialed Number Analyzer P.2-3 Dialed Number Analyzer Dialed Number Analyzer [Status] Activated 3 4 Dial Number Analyzer Dialed Number Analyzer [Restart] Service Successfully Restarted 5 Dialed Number Analyzer [Stop] Service Successfully Stopped 6 Dialed Number Analyzer [Start] Service Successfully Started P

25 2 Dialed Number Analyzer Dialed Number Analyzer Dialed Number Analyzer Dialed Number Analyzer Dialed Number Analyzer 1 Cisco Unified Communications Manager Serviceability [Tools] > [Service Activation] [Service Activation] 2 [Servers] Cisco Unified Communications Manager [Unified CMServices] [Service Name] Dialed Number Analyzer [Status] Activated 3 Dial Number Analyzer [Save] [Status] Deactivated Dialed Number Analyzer P

26 2 Dialed Number Analyzer P.2-2 Dialed Number Analyzer P.2-3 Dialed Number Analyzer P.2-4 Dialed Number Analyzer P.2-5 Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager Serviceability Cisco Unified Communications Manager Serviceability 2-6

27 CHAPTER 3 Cisco Unified Communications Manager Dialed Number Analyzer Cisco Unified Communications Manager Cisco Unified Communications Manager Dialed Number Analyzer Check if the DNA service is running. If the DNA service is running, then Dialed Number Analyzer is still initializing. Wait for a few minutes for Dialed Number Analyzer to initialize and try again. [Service Control] Dialed Number Analyzer Cisco Unified Communications Manager P.3-2 P.3-3 Analyzer P.3-4 P.3-7 P.3-12 P.3-25 Multiple Analyzer P.3-29 P.3-36 P.3-66 Dialed Number Analyzer P.3-67 P

28 Cisco Unified Communications Manager Dialed Number Analyzer Cisco Unified Communications Manager Dialed Number Analyzer Cisco Unified Communications Manager Cisco Unified Communications Manager Dialed Number Analyzer Cisco Unified Communications Manager Dialed Number Analyzer Cisco Unified Communications Manager Dialed Number Analyzer 1 Dialed Number Analyzer [Service] > [Control Center] [Control Center] Database Synchronization [Database] [Service Name] 2 Dialed Number Analyzer Database Synchronization Dialed Number Analyzer Dialed Number Analyzer Cisco Unified Communications Manager Dialed Number Analyzer P.2-3 Dialed Number Analyzer P

29 Cisco Unified Communications Manager Cisco Unified Communications Manager Dialed Number Analyzer 1 [Service] > [Control Center] [Control Center] Database Synchronization [Database] [Service Name] 2 [Action] [Disable] P

30 Analyzer Cisco Unified Communications Manager Analyzer Dialed Number Analyzer Dialed Number Analyzer Dialed Number Analyzer CTI AAR [Calling Party Information] Cisco Unified Communications Manager [Dialed Digits] [Calling Party] # * A a B b C c D d Dialed Number Analyzer 1 [Analysis] > [Analyzer] [Analyzer] 2 [Calling Party] [Dialed Digits] [Pattern Analysis] [SIP Analysis] [Domain Route] [IP Route] Session Initiation Protocol SIPCisco Unified Communications Manager SIP Cisco Unified Communications Manager SIP SIP SIP 5 [Calling Search Space] 3-4

31 Cisco Unified Communications Manager Analyzer 6 [Device Time Zone] Cisco Unified Communications Manager Cisco Unified Communications Manager Partition Configuration Originating Device 7 Cisco Unified Communications Manager [Date] [Time] Cisco Unified Communications Manager Dialed Number Analyzer [Time Zone] GMT Dialed Number Analyzer [Date] Dialed Number Analyzer [Time] 8 [Do Analysis] [Clear] [Do Analysis] Dialed Number Analyzer [DNA Analysis Output] PC [DNA Analysis Output] [Save] 10 PC 11 PC XML dnaoutput_<callingparty>_<dialeddigits>.xml <callingparty> [Calling Party] <dialeddigits> [Dialed Digits] 3-5

32 Analyzer Cisco Unified Communications Manager 12 XML Dialed Number Analyzer 13 [DNA Analysis Output] P

33 Cisco Unified Communications Manager Dialed Number Analyzer [Phones] P.3-7 P.3-9 P.3-9 Dialed Number Analyzer 1 [Analysis] > [Phones] [Find and List Phones] 2 [Find Phones where] [Device Name] [Description] [Directory Number] [Calling Search Space] [Device Pool] [Phone Type] [Call Pickup Group] [LSC Status] LSC [Authentication String] [Device Protocol] [Security Profile] [Device Name] [Device Name] 3-7

34 Cisco Unified Communications Manager [Directory Number] [Calling Search Space] [Call Pickup Group] 3 2 [Find Phones where] [begins with] [contains] [ends with] [is exactly] [is not empty] [is empty] [Calling Search Space] [Device Pool] [Device Type] [Call Pickup Group] 4 5 [Find] [Find] [Find Phones where] [Device Name] 2 [Find Phones where] is not empty 6 7 [Next] [Phone Configuration] 8 P.3-9 P

35 Cisco Unified Communications Manager 1 [Phone Configuration] [Device Information] MAC AAR 2 [Line] [Find and List Phones] [Back to Find/List Phones] [Go] 3 P.3-9 P [Phone Configuration] Cisco Unified Communications Manager [Device Time Zone] [Dialed Digits] [Pattern Analysis] [SIP Analysis] [Domain Route] [IP Route] 3-9

36 Cisco Unified Communications Manager Session Initiation Protocol SIPCisco Unified Communications Manager SIP Cisco Unified Communications Manager SIP SIP SIP 5 Cisco Unified Communications Manager Cisco Unified Communications Manager Dialed Number Analyzer [Time Zone] GMT Dialed Number Analyzer [Date] Dialed Number Analyzer [Time] 6 [Do Analysis] Dialed Number Analyzer [DNA Analysis Output] PC [Save] 8 PC 9 PC XML DialedNumberAnalyzerOutput_<dialeddigits>.xml <dialeddigits> [Dialed Digits] 3-10

37 Cisco Unified Communications Manager 10 XML Dialed Number Analyzer 11 [DNA Analysis Output] [DNA Analysis Output] P

38 Cisco Unified Communications Manager Dialed Number Analyzer Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager P.3-12 P.3-13 P.3-23 DN/ 1 [Analysis] > [Gateways] [Find and List Gateways] 2 [Find gateways where] [Name] [Description] [DN/Route Pattern] DN/ [Calling Search Space Name] [Device Pool Name] [Route Group Name] [Gateway Type] [Device Name] [Name] [DN/Route Pattern] [Calling Search Space] [Route Group] 3-12

39 Cisco Unified Communications Manager 3 2 [Find gateways where] [begins with] [contains] [is exactly] [ends with] [is not empty] [is empty] [Calling Search Space] [Device Pool] [Route Group] [Device Type] [Find] [Find] [Find gateways where] [Device Name] 2 [Find gateways where] is not empty 7 [Next] P

40 Cisco Unified Communications Manager 2 [Find and List Gateways] Cisco IOS MGCP IOS MGCP Cisco IOS H.323 Cisco VG248 Analog Phone Cisco IOS SCCP Cisco IOS MGCP / Cisco IOS SCCP P.3-14 IOS MGCP P.3-17 Cisco IOS H.323 P.3-19 P.3-20 Cisco VG248 Analog Phone P.3-22 Cisco IOS MGCP / Cisco IOS SCCP Cisco IOS MGCP Cisco IOS SCCP Cisco IOS MGCP Cisco Voice Gateway 200 VG200 Cisco IOS 269X 26XX 364X 366X Cisco Catalyst 4000 Cisco Catalyst 4224 Voice Gateway Switch Cisco IAD2400 Cisco IOS MGCP/IOS SCCP 1 Cisco IOS MGCP/IOS SCCP 2 1 [Gateway Configuration]

41 Cisco Unified Communications Manager 1 [Find and List Gateways] [Gateway Configuration] Cisco Unified Communications Manager [Device Time Zone] [Calling Party] [Dialed Digits] [Pattern Analysis] [SIP Analysis] [Domain Route] [IP Route] Session Initiation Protocol SIPCisco Unified Communications Manager SIP Cisco Unified Communications Manager SIP SIP SIP Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager Dialed Number Analyzer [Time Zone] GMT Dialed Number Analyzer [Date] Dialed Number Analyzer [Time] [Do Analysis] 3-15

42 Cisco Unified Communications Manager 2 [Find and List Gateways] [See Endpoints] BRI [Gateway Configuration] Cisco Unified Communications Manager [Device Time Zone] [Calling Party] [Dialed Digits] [Pattern Analysis] [SIP Analysis] [Domain Route] [IP Route] Session Initiation Protocol SIPCisco Unified Communications Manager SIP Cisco Unified Communications Manager SIP SIP SIP Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager Dialed Number Analyzer [Time Zone] GMT Dialed Number Analyzer [Date] Dialed Number Analyzer [Time] [Do Analysis] 3-16

43 Cisco Unified Communications Manager 1 [Gateway Configuration] [Gateway Configuration] [Gateway Configuration] [Related Links] [Back to Find/List Gateways] [Find and List Gateways] P.3-70 IOS MGCP IOS MGCP IOS MGCP Cisco Catalyst 6000 E1 VoIP Cisco Catalyst 6000 T1 VoIP Cisco DT-24+ DE-30+ IOS MGCP 1 2 [Find and List Gateways] IOS MGCP [Gateway Configuration] Cisco Unified Communications Manager [Time Zone] [Calling Party] [Dialed Digits] [Pattern Analysis] [SIP Analysis] [Domain Route] [IP Route] 3-17

44 Cisco Unified Communications Manager Session Initiation Protocol SIPCisco Unified Communications Manager SIP Cisco Unified Communications Manager SIP SIP SIP 6 Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager Dialed Number Analyzer [Time Zone] GMT Dialed Number Analyzer [Date] Dialed Number Analyzer [Time] 7 8 [Do Analysis] [Related Links] [Back to Find/List Gateways] [Find and List Gateways] P

45 Cisco Unified Communications Manager Cisco IOS H.323 Cisco IOS H.323 Cisco IOS H [Find and List Gateways] Cisco IOS H.323 [Gateway Configuration] Cisco Unified Communications Manager [Time Zone] [Calling Party] [Dialed Digits] [Pattern Analysis] [SIP Analysis] [Domain Route] [IP Route] Session Initiation Protocol SIPCisco Unified Communications Manager SIP Cisco Unified Communications Manager SIP SIP SIP 6 Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager Dialed Number Analyzer [Time Zone] GMT Dialed Number Analyzer [Date] Dialed Number Analyzer [Time] 3-19

46 Cisco Unified Communications Manager 7 8 [Do Analysis] [Back to Find/List Gateways] [Find and List Gateways] P.3-70 Cisco Catalyst Port FXS 1 2 [Find and List Gateways] [Gateway Configuration] Cisco Unified Communications Manager [Time Zone] 3 [Gateway Configuration] [Calling Party] [Dialed Digits] [Pattern Analysis] [SIP Analysis] [Domain Route] [IP Route] 3-20

47 Cisco Unified Communications Manager Session Initiation Protocol SIPCisco Unified Communications Manager SIP Cisco Unified Communications Manager SIP SIP SIP SIP SIP 7 Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager Dialed Number Analyzer [Time Zone] GMT Dialed Number Analyzer [Date] Dialed Number Analyzer [Time] 8 9 [Do Analysis] [Back to Find/List Gateways] [Find and List Gateways] P

48 Cisco Unified Communications Manager Cisco VG248 Analog Phone Cisco VG248 Analog Phone Cisco VG248 Analog Phone Cisco VG248 Analog Phone 1 2 [Find and List Gateways] [Gateway Configuration] Cisco Unified Communications Manager [Time Zone] 3 [Phone Line Selection] [Line] [Dialed Digits] [Pattern Analysis] [SIP Analysis] [Domain Route] [IP Route] Session Initiation Protocol SIPCisco Unified Communications Manager SIP Cisco Unified Communications Manager SIP SIP SIP 7 Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager 3-22

49 Cisco Unified Communications Manager Dialed Number Analyzer [Time Zone] GMT Dialed Number Analyzer [Date] Dialed Number Analyzer [Time] 8 9 [Do Analysis] [Back to Find/List Gateways] [Find and List Gateways] P [Find and List Gateways] [Gateway Configuration] Cisco IOS MGCP / Cisco IOS SCCP P.3-14 IOS MGCP P.3-17 Cisco IOS H.323 P.3-19 P.3-20 Cisco VG248 Analog Phone P Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager 3-23

50 Cisco Unified Communications Manager Dialed Number Analyzer [Time Zone] GMT Dialed Number Analyzer [Date] Dialed Number Analyzer [Time] 4 [Do Analysis] Dialed Number Analyzer [DNA Analysis Output] PC [Save] 6 PC 7 PC XML dnaoutput_<callingparty>_<dialeddigits>.xml <callingparty> [Calling Party] <dialeddigits> [Dialed Digits] 8 XML Dialed Number Analyzer 9 [DNA Analysis Output] P

51 Cisco Unified Communications Manager Dialed Number Analyzer [Trunks] P.3-25 P.3-26 P [Analysis] > [Trunks] [Find and List Trunks] 2 [Find trunks where] [Device Name] [Description] [Calling Search Space] [Route Pattern] [Device Pool] [Route Group] [Trunk Type] [Device Name] [Name] [Route Pattern] [Calling Search Space] [Route Group] 3 [Find trunks where] [begins with] [contains] 3-25

52 Cisco Unified Communications Manager [ends with] [is exactly] [is not empty] [is empty] [Calling Search Space] [Device Pool] [Route Group] [Device Type] 4 5 [Find] [Find] [Find trunks where] [Device Name] 2 [Find trunks where] is not empty 6 [Next] P.3-70 SIP 1 [Find and List Trunks] 2 [Trunk Configuration] P

53 Cisco Unified Communications Manager 1 2 [Trunk Configuration] Cisco Unified Communications Manager [Device Time Zone] [Calling Party] [Dialed Digits] [Pattern Analysis] [SIP Analysis] [Domain Route] [IP Route] Session Initiation Protocol SIPCisco Unified Communications Manager SIP Cisco Unified Communications Manager SIP SIP SIP SIP SIP 6 Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager 3-27

54 Cisco Unified Communications Manager Dialed Number Analyzer [Time Zone] GMT Dialed Number Analyzer [Date] Dialed Number Analyzer [Time] 7 [Do Analysis] Dialed Number Analyzer [DNA Analysis Output] PC [Save] 9 PC 10 PC XML dnaoutput_<callingparty>_<dialeddigits>.xml <callingparty> [Calling Party] <dialeddigits> [Dialed Digits] 11 XML Dialed Number Analyzer 12 [DNA Analysis Output] P

55 Cisco Unified Communications Manager Multiple Analyzer Multiple Analyzer Dialed Number Analyzer DNA [Multiple Analyzer] CSV DNA CSV DNATemplate.xlt DNATemplate.zip CSV DNA [Multiple Analyzer] DNA CSV DNA CSV P.3-29 CSV P.3-30 P.3-33 CSV P.3-33 CSV P.3-34 CSV P.3-35 DNA CSV CSV DNA DNATemplate.xlt DNATemplate.zip Upload/Download Input File P.3-30 CSV ZIP DNATemplate.xlt DNA CSV DNA DNATemplate.xlt DNA [DNA] [Calling Party Number] [Dialed Digits ] [Device Time Zone] [Time Zone] [Date For Analysis] [Time For Analysis] 3-29

56 Multiple Analyzer Cisco Unified Communications Manager [Date For Analysis] DNA CSV [Device Time Zone] [Time Zone] DNATemplate.xlt [TimeZone Index] 5 CSSCisco Unified Communications Manager CSS Cisco Unified Communications Manager CSV [Export to CSV Format] CSV P.3-70 CSV DNA ASCII CSV CSV 1 2 CSV Cisco Unified Communications Manager True False CSV 3-30

57 Cisco Unified Communications Manager Multiple Analyzer CSV P.3-31 Multiple Analyzer CSV 3 P.3-70 Multiple Analyzer CSV CTI H.323 CSV Calling Party Number # * A B C D 24, Dialed Digits # * A B C D 24, Calling Search SpaceCisco Unified Communications Manager Administrator CSS, Device Time Zone 1 53, Time Zone1 53, Date For Analysis YYYY-MMM-DD, Time For AnalysisHH:MM:SS [Device Time Zone] [Time Zone] Device Time Zone Device Time Zone GMT-12:00 1 GMT-11:00 2 GMT-10:00 3 GMT-09:00 4 GMT-08:00 5 GMT-07:00 6 GMT-07:00 7 GMT-06:00 8 GMT-06:00 9 GMT-06:00 10 GMT-05:00 11 GMT-05:00 12 GMT-05:00 13 GMT-04:00 14 GMT-04:00 15 GMT-03:30 16 GMT-03:00 17 GMT-03:00 18 GMT-02:00 19 GMT-01:

58 Multiple Analyzer Cisco Unified Communications Manager 3-1 Device Time Zone Device Time Zone GMT 21 GMT 22 GMT+01:00 23 GMT+02:00 24 GMT+02:00 25 GMT+02:00 26 GMT+01:00 27 GMT+01:00 28 GMT+02:00 29 GMT+02:00 30 GMT+03:00 31 GMT+03:00 32 GMT+03:30 33 GMT+04:00 34 GMT+04:30 35 GMT+05:00 36 GMT+05:30 37 GMT+06:00 38 GMT+07:00 39 GMT+08:00 40 GMT+08:00 41 GMT+09:00 42 GMT+09:30 43 GMT+09:30 44 GMT+10:00 45 GMT+10:00 46 GMT+10:00 47 GMT+10:00 48 GMT+11:00 49 GMT+12:00 50 GMT+12:00 51 GMT+04:00 52 GMT+05: ,20,,4,37,2005-Jun-9,3:00:59, 1000,30,,4,37,2005-Jun-9,3:00:59, 1000,40,CSS1,4,37,2005-Jun-9,3:00:59, 3-32

59 Cisco Unified Communications Manager Multiple Analyzer P.3-70 DNA CSV Cisco Unified Communications Manager CSV [Analysis] > [Multiple Analyzer] [Upload/Download Input Files] [Go] [Upload/Download Input Files] CSV [Upload File] CSV DNA CSV [Download Template Files] [Download] P.3-70 CSV CSV CSV 1 [Analysis] > [Multiple [Analyzer] 3-33

60 Multiple Analyzer Cisco Unified Communications Manager [File Name] CSV P.3-30 CSV Cisco Unified Communications Manager [View File Contents] CSV P.3-70 CSV CSV [Analysis] > [Multiple Analyzer] [Upload/Download Input Files] [Go] [Upload/Download Input Files] [Delete Uploaded Files] CSV [View/Delete Uploaded Files] [Find] [Delete Selected] [OK] P

61 Cisco Unified Communications Manager Multiple Analyzer CSV CSS / CSV [Analysis] > [Multiple Analyzer] CSV [File Name] [Do Analysis] CPU [View Details] activelog/tomcat/logs/dna/results 5 CSV [Save] P

62 Cisco Unified Communications Manager Dialed Number Analyzer 8 Cisco Unified Communications Manager 3 P.3-36 P.3-59 P.3-60 P.3-65 Dialed Number Analyzer Dialed Number Analyzer 1 Cisco Unified Communications Manager DallasPartition [ALL] CSS DallasPartition SJPartition RF-SJ LONG-DISTANCE-DIRECT-DIAL EXISTS AND AREA-CODE == 408 RouteList RL1 RL1 RG1 RG2 RG RG2 QSIG SJPartition 9.@ (Provide Outside Dial Tone) FAC (Require Forced Authorization Code) CMC (Require Client Matter Code) (Authorization Level) 155 RL1 RF-SJ (Tunneled Protocol)[QSIG] (Call Classification) (Use System Default) FastStart (Enable Inbound FastStart) FastStart (Enable Outbound FastStart) FastStart (Codec For Outbound FastStart)[G711 mu-law 64k]

63 Cisco Unified Communications Manager (Tunneled Protocol)[QSIG] (Call Classification) (Use System Default) FastStart (Enable Inbound FastStart) FastStart (Enable Outbound FastStart) Dialed Number Analyzer [Analysis] > [Analyzer] [Analyzer] [Calling Party] [Dialed Digits] [Calling Search Space] [ALL] [Device Time Zone] Cisco Unified Communications Manager [Do Analysis] [Dialed Number Analyzer Results] 7 [Expand All] [Collapse All] [Dialed Number Analyzer Results] [Expand All] [Collapse All] 3-1 P

64 Cisco Unified Communications Manager Results Summary Calling Party Information Calling Party = Partition = Device CSS = Line CSS = ALL AAR Group Name = AARCSS = Dialed Digits = Match Result = RouteThisPattern Matched Pattern Information Pattern = 9.@ Partition = SJPartition Time Schedule = Called Party Number = Time Zone = (GMT+05:30) Bombay, Calcutta, Madras, New Delhi, Colombo End Device = RL1 CallClassification = OffNet InterDigit Timeout = NO Provide Outside Dial Tone) PlayedAfter = 9 Call Flow Route Pattern :Pattern= 9.@ Positional Match List = 9:1:408:902:7872 DialPlan = North American Numbering Plan Route Filter Filter Name = RF-SJ Filter Clause = (LONG-DISTANCE-DIRECT-DIAL EXISTS AND AREA-CODE == 408) Require Forced Authorization Code = Yes Authorization Level = 155 Require Client Matter Code = Yes Network Location = OffNet PreTransform Calling Party Number = PreTransform Called Party Number = Calling Party Transformations External Phone Number Mask = NO Calling Party Mask = Prefix = CallingLineId Presentation = Default CallingName Presentation = Default Calling Party Number = ConnectedParty Transformations ConnectedLineId Presentation = Default ConnectedName Presentation = Default Called Party Transformations Called Party Mask = Discard Digits Instruction = Prefix = Called Number = Route List :Route List Name= RL1 RouteGroup :RouteGroup Name= RG1 PreTransform Calling Party Number = PreTransform Called Party Number = Calling Party Transformations External Phone Number Mask = Default Calling Party Mask = Prefix = Calling Party Number = Called Party Transformations Called Party Mask = Discard Digits Instructions = Prefix = Called Number = Device :Type= InterClusterTrunk-NonGatekeeperControlled End Device Name = PortNumber = 0 Device Status = UnKnown 3-38

65 Cisco Unified Communications Manager AAR Group Name = AAR Calling Search Space = AAR Prefix Digits = Inbound Fast Start = Disabled Outbound Fast Start = Enabled Codec For Outbound FastStart = G711 u-law 64K Call Classification = Use System Default Tunneled Protocol = QSIG Calling Party Transformations PreTransform Calling Party Number = Calling Party Selection = Originator Calling Party Presentation = Default CallerID DN = Calling Party Number = RouteGroup :RouteGroup Name= RG2 PreTransform Calling Party Number = PreTransform Called Party Number = Calling Party Transformations External Phone Number Mask = Default Calling Party Mask = Prefix = Calling Party Number = Called Party Transformations Called Party Mask = Discard Digits Instructions = Prefix = Called Number = Device :Type= InterClusterTrunk-NonGatekeeperControlled End Device Name = PortNumber = 0 Device Status = UnKnown Automated Alternate Routing (AAR) AAR Group Name = AAR Calling Search Space = AAR Voic Status = Disabled AAR Destination Mask = AAR Prefix Digits = Inbound Fast Start = Disabled Outbound Fast Start = Disabled Call Classification = Use System Default Tunneled Protocol = QSIG Calling Party Transformations PreTransform Calling Party Number = Calling Party Selection = Originator Calling Party Presentation = Default CallerID DN = Calling Party Number = Alternate Matches Note: Information Not Available P Cisco Unified Communications Manager (Route Pattern)SJPartition 9.@ RF-SJ LONG-DISTANCE-DIRECT-DIAL EXISTS AND AREA-CODE == 408 RouteList RL1 RL1 RG1 RG CSS-AALL CSS DallasPartition SJPartition 3-39

66 Cisco Unified Communications Manager RG2 QSIG (Route Pattern)SJPartition (Provide Outside Dial Tone) FAC (Require Forced Authorization Code) CMC (Require Client Matter Code) (Authorization Level) 155 RL1 RF-SJ (Tunneled Protocol)[QSIG] (Call Classification) (Use System Default) FastStart (Enable Inbound FastStart) FastStart (Enable Outbound FastStart) FastStart (Codec For Outbound FastStart)[G711 mu-law 64k] (Tunneled Protocol)[QSIG] (Call Classification) (Use System Default) FastStart (Enable Inbound FastStart) FastStart (Enable Outbound FastStart) DN Ignore Presentation Indicators XXXX DallasPartition (Called Party Transformations) DN (Provide Outside Dial Tone) 1 Dialed Number Analyzer [Analysis] > [Trunks] [Find and List Trunks] [Trunk Configuration] [Trunk Configuration] [Calling Party] [Dialed Digits] [Time Zone] [Date] [Time] [Do Analysis] [Dialed Number Analyzer Results] 3-40

67 Cisco Unified Communications Manager 8 [Expand All] [Collapse All] [Dialed Number Analyzer Results] [Expand All] [Collapse All] 3-2 P Results Summary Calling Party Information Calling Party = Partition = Device CSS = ALL Line CSS = AAR Group Name = AARCSS = Dialed Digits = Match Result = RouteThisPattern Matched Pattern Information Pattern = Partition = Time Schedule = Called Party Number = Time Zone = InterDigit Timeout = NO Provide Outside Dial Tone = NO Call Flow TranslationPattern :Pattern= XXXX Positional Match List = DialPlan = North American Numbering Plan Route Filter Filter Name = Filter Clause = PreTransform Calling Party Number = PreTransform Called Party Number = Calling Party Transformations External Phone Number Mask = NO Calling Party Mask = Prefix = CallingLineId Presentation = Default CallingName Presentation = Default Calling Party Number = ConnectedParty Transformations ConnectedLineId Presentation = Default ConnectedName Presentation = Default Called Party Transformations Called Party Mask = Discard Digits Instruction = Prefix = Called Number =

68 Cisco Unified Communications Manager Directory Number :DN= Partition = Call Classification = OnNet Forwarding Information ForwardAll : DN = Voic = No CSS = ForwardBusy Internal : DN = Voic = No CSS = External : DN = Voic = No CSS = ForwardNoAnswer Internal : DN = Voic = No CSS = External : DN = Voic = No CSS = ForwardNoCoverage Internal : DN = Voic = No CSS = External : DN = Voic = No CSS = CFDF : DN = Voic = No CSS = Pickup Group Number = Device :Type= Cisco 7960 Device Status = UnKnown Device Name = SEP Ignore Presentation Indicators = Disabled Logged Into Hunt Groups = Enabled Alerting Name = Dual Mode = Disabled Do Not Disturb(DND) DND Status = Disabled DND Option = Ringer Off DND Incoming Call Alert = DND Timeout (minutes) = 0 Automated Alternate Routing (AAR) AAR Group Name = AAR Calling Search Space = AAR Voic Status = Disabled AAR Destination Mask = AAR Prefix Digits = Alternate Matches Note: Information Not Available P Cisco Unified Communications Manager VMLG 10 VMHL VMLG (Forward Hunt No Answer) (Use Personal Preferences) (Destination) = (Calling Search Space) = [None] (Forward Hunt Busy) (Use Personal Preferences) 3-42

69 Cisco Unified Communications Manager (Destination) = (Calling Search Space) = [None] (Maximum Hunt Timer) = 5 1 Dialed Number Analyzer [Analysis] > [Analyzer] [Analyzer] [Calling Party] 1000 [Dialed Digits] 9043 [Device Time Zone] Cisco Unified Communications Manager Cisco Unified Communications Manager [Time Zone] [Date] [Time] [Do Analysis] [Dialed Number Analyzer Results] [Expand All] [Collapse All] [Dialed Number Analyzer Results] [Expand All] [Collapse All] 3-3 P

70 Cisco Unified Communications Manager 3-3 Results Summary Calling Party Information Calling Party = 1000 Partition = Device CSS = Line CSS = AAR Group Name = AARCSS = Dialed Digits = 9043 Match Result = RouteThisPattern Matched Pattern Information Pattern = 9043 Partition = Time Schedule = Called Party Number = 9043 Time Zone = End Device = VMHL Call Classification = OffNet InterDigit Timeout = YES Provide Outside Dial Tone = NO Call Flow Hunt Pilot :Pattern= 9043 Positional Match List = 9043 DialPlan = North American Numbering Plan Route Filter Filter Name = Filter Clause = Hunt Forward Settings Forward Hunt No Answer Use Personal Preferences = Yes Destination = Calling Search Space = Forward Hunt Busy Use Personal Preferences = Yes Destination = Calling Search Space = Maximun Hunt Timer = 5 Network Location = OffNet PreTransform Calling Party Number = 1000 PreTransform Called Party Number = 9043 Calling Party Transformations External Phone Number Mask = NO Calling Party Mask = Prefix = CallingLineId Presentation = Default CallingName Presentation = Default Calling Party Number = 1000 ConnectedParty Transformations ConnectedLineId Presentation = Default ConnectedName Presentation = Default Called Party Transformations Called Party Mask = Discard Digits Instruction = Prefix = Called Number = 9043 Hunt List :HuntListName= VMHL Line Group :LineGroupName= VMLG Directory Number :DN= Partition = Call Classification = OnNet Device :Type= Cisco Voice Mail Port Device Status = UnKnown Device Name = CiscoUM1-VI1 Ignore Presentation Indicators = Disabled Alerting Name = Automated Alternate Routing (AAR) AAR Group Name = 3-44

71 Cisco Unified Communications Manager AAR Calling Search Space = AAR Voic Status = Disabled AAR Destination Mask = AAR Prefix Digits = + Directory Number :DN= Directory Number :DN= Directory Number :DN= Directory Number :DN= Directory Number :DN= Directory Number :DN= Directory Number :DN= Directory Number :DN= Directory Number :DN= Alternate Matches Note: Information Not Available P Cisco Unified Communications Manager [Analysis] > [Analyzer] Cisco Unified Communications Manager DNATimePeriod1 DNATimePeriod1 (Time Of Day Start) = 9.00 (Time of Day End) = (Repeat Every) = (Year on) : [Jun] [15] DNATimeSchedule1 DNATimeSchedule1 DNATimePeriod1 DNAPartition1 DNAPartition1 DNATimeSchedule1 DNAPartition1 (Time Zone) = (Specific Time Zone) GMT+5.30 DNACSS1 DNAPartition1 DN SEP SEP = DNAPartition1 3-45

72 Cisco Unified Communications Manager 1 Dialed Number Analyzer [Analysis] > [Analyzer] [Analyzer] [Calling Party] 1000 [Dialed Digits] [Calling Search Space] [DNACSS1] [Time Zone] GMT+5.30 [Date] Cisco Unified Communications Manager [2004] [Jun] [15] [Time] Cisco Unified Communications Manager [11:30:0:0] [Do Analysis] [Dialed Number Analyzer Results] 10 [Expand All] [Collapse All] [Dialed Number Analyzer Results] [Expand All] [Collapse All] 3-4 P

73 Cisco Unified Communications Manager Results Summary Calling Party Information Calling Party = 1000 Partition = Device CSS = Line CSS = DNACSS1 AAR Group Name = AARCSS = Dialed Digits = Match Result = RouteThisPattern Matched Pattern Information Pattern = Partition = DNAPartition1 Time Schedule = DNATimeSchedule1 Called Party Number = Time Zone = (GMT+05:30) Bombay, Calcutta, Madras, New Delhi, Colombo InterDigit Timeout = NO Provide Outside Dial Tone = NO Call Flow Directory Number :DN= Partition = DNAPartition1 Call Classification = OnNet Forwarding Information ForwardAll : DN = Voic = No CSS = ForwardBusy Internal : DN = Voic = No CSS = External : DN = Voic = No CSS = ForwardNoAnswer Internal : DN = Voic = No CSS = External : DN = Voic = No CSS = ForwardNoCoverage Internal : DN = Voic = No CSS = External : DN = Voic = No CSS = CFDF : DN = Voic = No CSS = Pickup Group Number = Device :Type= Cisco 7960 Device Status = UnKnown Device Name = SEP Ignore Presentation Indicators = Disabled Alerting Name = Do Not Disturb(DND) DND Status = Disabled DND Option = Ringer Off DND Incoming Call Alert = DND Timeout (minutes) = 0 Automated Alternate Routing (AAR) AAR Group Name = AAR Calling Search Space = AAR Voic Status = Disabled AAR Destination Mask = AAR Prefix Digits = Alternate Matches Note: Information Not Available P

74 Cisco Unified Communications Manager 5 (Originating Device) 2 Cisco Unified Communications Manager DNATimePeriod1 (Time Of Day Start) =9.00 (Time of Day End) =12.00 (Repeat Every) = (Year on)[jun] [15] DNATimeSchedule1 =DNATimePeriod1 DNAPartition1 DNAPartition1 (Time Schedule) =DNATimeSchedule1 (Time Zone) = (Originating Device) DNACSS-1 DNAPartition1 CSS SEP DN DNAPartition1 1 Dialed Number Analyzer [Analysis] > [Analyzer] [Analyzer] [Calling Party] 1000 [Dialed Digits] [Calling Search Space] [DNACSS1] [Device Time Zone] GMT [Time Zone] GMT+5.30 [Date] [2004] [Jun] [15] [Time] [15:30:0:0] [Do Analysis] 3-48

75 Cisco Unified Communications Manager 10 [Dialed Number Analyzer Results] 11 [Expand All] [Collapse All] [Dialed Number Analyzer Results] [Expand All] [Collapse All] 3-5 P

76 Cisco Unified Communications Manager Results Summary Calling Party Information Calling Party = 1000 Partition = Device CSS = Line CSS = DNACSS1 AAR Group Name = AARCSS = Dialed Digits = Match Result = RouteThisPattern Matched Pattern Information Pattern = Partition = DNAPartition1 Time Schedule = DNATimeSchedule1 Called Party Number = Time Zone = (GMT) Greenwich Mean Time; Dublin, Edinburgh, London, Lisbon InterDigit Timeout = NO Provide Outside Dial Tone = NO Call Flow Directory Number :DN= Partition = DNAPartition1 Call Classification = OnNet Forwarding Information ForwardAll : DN = Voic = No CSS = ForwardBusy Internal : DN = Voic = No CSS = External : DN = Voic = No CSS = ForwardNoAnswer Internal : DN = Voic = No CSS = External : DN = Voic = No CSS = ForwardNoCoverage Internal : DN = Voic = No CSS = External : DN = Voic = No CSS = CFDF : DN = Voic = No CSS = Pickup Group Number = Device :Type= Cisco 7960 Device Status = UnKnown Device Name = SEP Ignore Presentation Indicators = Disabled Alerting Name = Do Not Disturb(DND) DND Status = Disabled DND Option = Ringer Off DND Incoming Call Alert = DND Timeout (minutes) = 0 Automated Alternate Routing (AAR) AAR Group Name = AAR Calling Search Space = AAR Voic Status = Disabled AAR Destination Mask = AAR Prefix Digits = Alternate Matches Note: Information Not Available P

77 Cisco Unified Communications Manager 6 SIP SIP Cisco Unified Communications Manager (Pattern Usage) = [Domain Routing] = cisco.com = [None] SIP (SIP Trunk) = SIPTrunk ID (Calling Line ID Presentation) = [Default] (Calling Line Name Presentation) = [Default] ID (Connected Line ID Presentation) = [Default] (Connected Line Name Presentation) = [Default] 1 Dialed Number Analyzer [Analysis] > [Analyzer] [Analyzer] [Calling Party] 1000 SIP [Domain Route] [Dialed Digits] sip:1001@cisco.com cisco.com SIP 1001 SIP SIP SIP [Dialed Digits] A D a d # * [Calling Search Space] [None] [Device Time Zone] GMT [Time Zone] GMT+5.30 [Date] [2005] [Nov] [24] [Time] [15:30:0:0] 3-51

78 Cisco Unified Communications Manager 10 [Do Analysis] 11 [Dialed Number Analyzer Results] 12 [Expand All] [Collapse All] [Dialed Number Analyzer Results] [Expand All] [Collapse All] 3-6 Cisco Unified Communications Manager P

79 Cisco Unified Communications Manager Results Summary Calling Party Information Calling Party = 1000 Partition = Device CSS = Line CSS = AAR Group Name = AARCSS = Dialed Digits = sip:1001@cisco.com Match Result = RouteThisPattern Matched Pattern Information Pattern = ([mm][oo][cc].[oo][cc][ss][ii][cc]) Partition = Time Schedule = Called Party Number = Time Zone = Call Classification = OnNet InterDigit Timeout = NO Device Override = Disabled Outside Dial Tone = NO Call Flow RouteDomainPattern :Pattern= ([mm][oo][cc].[oo][cc][ss][ii][cc]) Positional Match List = Calling Party Transformations External Phone Number Mask = NO Calling Party Mask = Prefix = CallingLineId Presentation = Default CallingName Presentation = Default Calling Party Number = 1000 ConnectedParty Transformations ConnectedLineId Presentation = Default ConnectedName Presentation = Default Called Party Transformations Called Party Mask = Discard Digits Instruction = Prefix = Called Number = Device :Type= SIPTrunk End Device Name = SIPTrunk PortNumber = Device Status = UnKnown Automated Alternate Routing (AAR) AAR Group Name = AAR Calling Search Space = AAR Voic Status = Disabled AAR Destination Mask = AAR Prefix Digits = Call Classification = Use System Default Calling Party Selection = Originator CallingLineId Presentation = Default CallerID DN = Alternate Matches Note: Information Not Available P

80 Cisco Unified Communications Manager 7 SIP IP SIP Cisco Unified Communications Manager (Pattern Usage) = [IPAddress Routing] = = [None] SIP (SIP Trunk) = SIPTrunk ID (Calling Line ID Presentation) = [Default] (Calling Line Name Presentation) = [Default] ID (Connected Line ID Presentation) = [Default] (Connected Line Name Presentation) = [Default] 1 Dialed Number Analyzer [Analysis] > [Analyzer] [Analyzer] [Calling Party] 1000 SIP [IP Route] [Dialed Digits] sip:1001@ SIP 1001 SIP SIP SIP [Dialed Digits] A D a d # * [Calling Search Space] [None] [Device Time Zone] GMT [Time Zone] GMT+5.30 [Date] [2005] [Nov] [15] [Time] [15:30:0:0] 3-54

81 Cisco Unified Communications Manager 10 [Do Analysis] 11 [Dialed Number Analyzer Results] 12 [Expand All] [Collapse All] [Dialed Number Analyzer Results] [Expand All] [Collapse All] 3-7 Cisco Unified Communications Manager P

82 Cisco Unified Communications Manager Results Summary Calling Party Information Calling Party = 1000 Partition = Device CSS = Line CSS = AAR Group Name = AARCSS = Dialed Digits = sip:1001@ Match Result = RouteThisPattern Matched Pattern Information Pattern = ( ) Partition = Time Schedule = Called Party Number = Time Zone = Call Classification = OnNet InterDigit Timeout = NO Device Override = Disabled Outside Dial Tone = NO Call Flow RouteIPNetPattern :Pattern= ( ) Positional Match List = Calling Party Transformations External Phone Number Mask = NO Calling Party Mask = Prefix = CallingLineId Presentation = Default CallingName Presentation = Default Calling Party Number = 1000 ConnectedParty Transformations ConnectedLineId Presentation = Default ConnectedName Presentation = Default Called Party Transformations Called Party Mask = Discard Digits Instruction = Prefix = Called Number = Device :Type= SIPTrunk End Device Name = SIPTrunk PortNumber = Device Status = UnKnown Automated Alternate Routing (AAR) AAR Group Name = AAR Calling Search Space = AAR Voic Status = Disabled AAR Destination Mask = AAR Prefix Digits = Call Classification = Use System Default Calling Party Selection = Originator CallingLineId Presentation = Default CallerID DN = Alternate Matches Note: Information Not Available P

83 Cisco Unified Communications Manager 8 Multiple Analyzer P.3-29 DNA CSV P.3-30 CSV CSV CSV [Calling Party Number] [Dialed Digit] [Device Time Zone] [Time Zone] [Date For Analysis] [Time For Analysis] ,,4,37,2005-Jun-9,3:00:59, 1000,30,,4,37,2005-Jun-9,3:00:59, 1000,40,CSS1,4,37,2005-Jun-9,3:00:59, [Analysis] > [Multiple Analyzer] [Upload/Download Input Files] [Go] [Upload/Download Input Files] CSV [Upload File] CSV CLI activelog/tomcat/logs/dna/results Real-Time Monitoring Tool RTMT Cisco Unified Communications Manager Serviceability [Analysis] > [Multiple Analyzer] CSV [File Name] [Do Analysis] [Multiple Analyzer Results] [View Details] 9 [Dialed Number Analyzer Results] 3-57

84 Cisco Unified Communications Manager 10 [Expand All] [Collapse All] [Dialed Number Analyzer Results] [Expand All] [Collapse All] 3-8 P Results Summary Calling Party Information Calling Party = 1000 Partition = Device CSS = Line CSS = AAR Group Name = AARCSS = Dialed Digits = 20 Match Result = BlockThisPattern Called Party Number = Matched Pattern Information Pattern = Partition = Pattern Type = Time Zone = Outside Dial Tone = NO Call Flow Note: Information Not Available Alternate Matches Note: Information Not Available CSV 1 CSV 2 Results Summary Calling Party Information Calling Party = 1000 Partition = Device CSS = Line CSS = AAR Group Name = AARCSS = Dialed Digits = 30 Match Result = BlockThisPattern Called Party Number = Matched Pattern Information Pattern = Partition = Pattern Type = Time Zone = Outside Dial Tone = NO Call Flow Note: Information Not Available Alternate Matches Note: Information Not Available 3-58

85 Cisco Unified Communications Manager Results Summary Calling Party Information Calling Party = 1000 Partition = Device CSS = Line CSS = AAR Group Name = AARCSS = Dialed Digits = 40 Match Result = BlockThisPattern Called Party Number = Matched Pattern Information Pattern = Partition = Pattern Type = Time Zone = Outside Dial Tone = NO Call Flow Note: Information Not Available Alternate Matches Note: Information Not Available CSV P.3-70 [Results Summary] Cisco Unified Communications Manager Cisco Unified Communications Manager [Calling Party Information] [Calling Party] [Partition] [Device CSS] CSS [Line CSS] CSS [AAR Group Name] AAR [AARCSS] AAR [Dialed Digits] [Dialed Digits] [Match Result]RouteThisPattern BlockThisPattern 3-59

86 Cisco Unified Communications Manager [Analysis] > [Phones] [Analysis] > [Gateways] [Analysis] > [Trunks] [Analysis] > [Analyzer] Cisco Unified Communications Manager [Results Summary] [Matched Pattern Information] [Pattern] [Partition] [Time Schedule] [Pattern Type] [Called Party Number] [Time Zone] [Interdigit Timeout] [End Device] [OffNetPattern] OutsideDialToneCisco Unified Communications Manager (Provide Outside Dial Tone) OffNet OnNet P.3-70 [Call Flow] [Call Flow] P.3-61 P.3-62 P.3-62 P.3-63 P

87 Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager [Calling Party Transformations] [Pretransform Calling Party Number] [Calling Party Selection] [Calling Party Presentation] [Calling Party Number] [Translation Pattern] [Hunt Pilot :Pattern] [Positional Match List] [DialPlan] [Route Filter] [Filter Name] [Filter Clause] [Pretransform Calling Party Number] [Pretransform Called Party Number] [Calling Party Transformations] [External Phone Number Mask] Cisco Unified Communications Manager (External Phone Number Mask) Yes No [Calling Party Mask] [Prefix] [Calling Party Presentation] [Calling Party Number] [Called Party Transformations] [Called Party Mask] [Discard Digit Instructions] [Prefix] [Called Number] 3-61

88 Cisco Unified Communications Manager [Route Pattern] [Route pattern:pattern] [Positional Match List] [DialPlan] [Route Filter] [Filter Name] [Filter Clause] [Require Forced Authorization Code] Cisco Unified Communications Manager FAC (Require Forced Authorization Code) Yes No [Authorization Level] Cisco Unified Communications Manager [Require Client Matter Code] Cisco Unified Communications Manager CMC (Require Client Matter Code) Yes No [Pretransform Calling Party Number] [Pretransform Called Party Number] [Calling Party Transformations] [External Phone Number Mask] Cisco Unified Communications Manager (External Phone Number Mask) Yes No [Calling Party Mask] [Prefix] [Calling Party Presentation] [Calling Party Number] [Called Party Transformations] [Called Party Mask] [Digit Discarding Instructions] [Prefix] [Called Number] [Hunt List: HuntList Name] [LineGroup: LineGroup Name] [Pretransform Calling Party Number] [Pretransform Called Party Number] 3-62

89 Cisco Unified Communications Manager [Calling Party Transformations] [External Phone Number Mask] Cisco Unified Communications Manager (External Phone Number Mask) Yes No [Calling Party Mask] [Prefix] [Calling Party Number] [Called Party Transformations] [Called Party Mask] [Discard Digit Instructions] [Prefix] [Called Number] [Hunt Forward Settings] [Forward Hunt No Answer] [Use Personal Preferences] Cisco Unified Communications Manager (Use Personal Preferences) Yes No [Destination] [Calling Search Space] Busy No Answer CSS [Forward Hunt Busy] [Use Personal Preferences] Cisco Unified Communications Manager (Use Personal Preferences) Yes No [Destination] [Calling Search Space] Busy No Answer CSS [Maximum Hunt Timer] Cisco Unified Communications Manager Maximum Hunt Timer DN [Directory Number] DN [Directory Number]: DN [Partition] DN [Device Location] [Forwarding Information] DN [Forward All : DN] [Forward Busy] [Internal : DN] [External : DN] [Forward No Answer] [Internal : DN] [External : DN] [Forward No Coverage] 3-63

90 Cisco Unified Communications Manager [Internal : DN] [External : DN] [Device :Type] [End Device Name] [Device Status] Registered Unregistered Unknown [Caller ID DN] ID [Inbound Fast Start] Cisco Unified Communications Manager FastStart (Enable Inbound FastStart) Enabled Disabled [Outbound Fast Start] Cisco Unified Communications Manager FastStart (Enable Outbound FastStart) Enabled Disabled [Codec For Outbound FastStart] Cisco Unified Communications Manager FastStart Codec For Outbound FastStart [Call Classification] Cisco Unified Communications Manager OffNet OnNet Use System Default None [Tunneled Protocol] Cisco Unified Communications Manager Tunneled ProtocolQSIG None [Ignore Presentation Indicators] [Alerting Name] Cisco Unified Communications Manager [Dual Mode] Cisco Unified Communications Manager Enabled Disabled Do Not Disturb DND [DND Status] Do Not Disturb DND; Enabled Disabled [DND Option] DND [DND Incoming Call Alert]No Beep Flash notification Beep only Flash only [DND Timeout (minutes)] DND Automated Alternate Routing AAR [AAR Group Name] Automated Alternate Routing AAR; [AAR Calling Search Space] AAR [AAR Voic Status] Enabled Diabled AAR [AAR Destination Mask] AAR [AAR Prefix Digits] AAR AAR 3-64

91 Cisco Unified Communications Manager DN [CSS] DN [Presence Group] DN P.3-70 Cisco Unified Communications Manager Cisco Unified Communications Manager [Partition : Name] [Pattern] [Route Pattern] [Pattern Type] Translation Enterprise [Network Location] OffNet OnNet [Communications Manager Device Type] P

92 Cisco Unified Communications Manager Cisco Unified Communications Manager Discard Digit Instruction DDI; Dialed Number Analyzer Cisco Unified Communications Manager DDI Cisco Unified Communications Manager DDI 1 [Analysis] > [Dump DA Information] [Dump Options] 2 3 [Select Dump Option] [Discard Digit Instructions] [Dialing Forest] [Select Viewing Option] [Open File in Browser] [Save File] 4 [Finish] a. PC b. 2 DialPlanForest.txt DiscardDigitInstructions.txt P

93 Cisco Unified Communications Manager Dialed Number Analyzer Dialed Number Analyzer XML PC Dialed Number Analyzer [Analysis] > [View File] [View File] [Select a File to View] PC DialedNumberAnalyzerOutput_1001.xml [View File] [Dialed Number Analyzer Results] [Results Summary] 5 [Dialed Number Analyzer Results] P

94 Cisco Unified Communications Manager Dialed Number Analyzer Dialed Number Analyzer Dialed Number Analyzer [Service Control] 1 Cisco Unified Communications Manager Serviceability [Trace] > [Trace Configuration] [Trace Configuration] [Server] [Configured Services] [Cisco Dialed Number Analyzer] [Trace On] [Trace Filter Settings] [Debug Trace Level ] [Fatal] [Error] [Warn] [Info] [Debug] CPU [Trace Output Settings] [Save] activelog/tomcat/logs/dna/log4j Multiple Analyzer 3-68

95 Cisco Unified Communications Manager activelog/tomcat/logs/dna/results DNA_indexNo.txt <indexno> Real-Time Monitoring Tool RTMT Cisco Unified Communications Manager Serviceability 1 Cisco Unified Communications Manager Serviceability [Trace] > [Trace Configuration] [Trace Configuration] [Server] [Configured Services] Cisco Dialed Number Analyzer [Trace On] [Save] P

96 Cisco Unified Communications Manager P.3-2 Analyzer P.3-4 P.3-7 P.3-12 P.3-25 Multiple Analyzer P.3-29 P.3-36 P.3-66 Dialed Number Analyzer P.3-67 P

97 INDEX C CSV 3-33 CSV 3-30 D Dialed Number Analyzer Cisco Unified CallManager 3-1 DNA 2-3 DNA 2-5 Multiple Analyzer , Dialed Number Analyzer 2-5 Dialed Number Analyzer 2-1 Dialed Number Analyzer 2-2 DNA 2-3 DNA CSV 3-29 DNA 3-4 M Multiple Analyzer CSV 3-33 DNA CSV 3-29 CSV 3-34 CSV 3-35 CSV Multiple Analyzer CSV Multiple Analyzer 3-29 CSV 3-34 CSV 3-35 viii Cisco IOS H Cisco IOS MGCP 3-14 Cisco IOS SCCP 3-14 Cisco VG248 Phone

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