CONTENTS 1 2 2 4 5 7 11 12 16 17 17 18 19 2 2 22 24 24 27 28 36 52 52 57 58 AIU AIG 213 213CSR 213 1. 2. 3. 4. 5. 6. 7. AIU BUSINESS REPORT 214 8. 111 21471 213331 21341AIU
AIGAIU AIU 1946 21341 WorldRisk CEO ipad 6 AIG AIG AIU AIG 215 AIU BUSINESS REPORT 214 1 1
A I GAIU AIG AIG We are AIG. AIG13AIG AIG American International Group, Inc. www.aig.com AIG 175 Water Street, New York, NY 138 CEO 64, 21491CEO 213 212 211 687 91 5,413 1,5 71 34 5,486 98 651 26 5,531 1,15 AIG 1 27 2 33 3 42 AIG 4 62 5 66 Forbes Global 2 2145 Forbes Global 242,214 Diversified InsuranceLife & Health InsuranceProperty & Casualty Insurance3 AIG 213 65% 5% 22% 38% 21% 13% 1% 34% 2 AIU BUSINESS REPORT 214
A I G Making the world a safer place AIG AIG AIG213344 28%AIG41 AIG 213 EMEA EMEA 2% 28% AIU 3,35 2,463 825 144 213 212AIG 8% 52% AIG 864 213 AIG AIG AIG AIG AIG 21 4AIG AIU 215 AIU 1 AIG AIG 2 1 AIGAIG5% 2AIG59.8%AIG5.1% AIU BUSINESS REPORT 214 3
AIU AIG 215 AIU CEO AIG CEO CEO AIU 2 211 AIG 1 AIG 2137 AIU68 96 AIG 4 AIU BUSINESS REPORT 214
AIU 2,463 59 239,78 239,255 242,282 242,722 246,367 3, 57,538 54,478 55,186 57,727 59,19 6, 29 21 211 212 213 2, 1, 29 21 211 212 213 213 2,463 1.5% 4, 2, 21359 AIG 53.5% 39.9% 1% 1% 63.2 65.3 72.8 59.9 53.5 8% 6% 4% 36.6 39.8 4.9 39.7 39.9 8% 6% 4% 2% 2% % 29 21 211 212 213 21353.5% 6. 4% 29 21 211 212 213 213 39. 9% % 211 212 AIU BUSINESS REPORT 214 5 5
AIU A U 33-1,99-4,359-4,39-53 3,343 29 21 211 212 213-2, -4, 4, 2, 213 33 33 29-2,882-13,144-5,762-117 2,997 29 21 211 212 213 1, 5, -5, -1, -15, 213 29 33 1 11 31 1,597 184,422 175,952 172,25 17,951 159,768 2, 15, 8. % 785.1 738.7 8. 9% 8% 1, 5, 68.1 586.4 7% 6% 29 21 211 212 213 5% 29 21 211 212 213 213 111 213 61. 3 8.% 211212 6 AIU BUSINESS REPORT 214 2% 211 212
AIU 213 213 213 1 213 4 WorldRisk WorldRisk 2131 WorldRisk Plus WorldRisk PL 213 4 CargoLITE CargoLITE ) WorldRisk 2139 CargoLITE EX CargoLITE 2 1 3AI AIU BUSINESS REPORT 214 7
AIU 213 2 1 3213 8 ipad Web ipad ipadapple Inc. 214 3 21312 8 AIU BUSINESS REPORT 214
2 213 4 21341 AIG AIU AIG AIG 215 AIG AIG 2 1 3213 7 213 6 UCDA 213 UCDA UCDA 213 2 UCDA 213 8 J.D. 3 No.1 J.D. 213 SM SM SM 3 No. 1 No. 1 SM 5 No. 1 SM 6 SM 3 SM 5 J.D. 213 SM 2 7, 55213 SM 3, 5213 SM 5, 21 japan.jdpower.com AIU BUSINESS REPORT 214 9
AIUA 213 2 1 3213 1 3 3 3 4 4 35 213 12 21312 CEO 21212 KIX-Medica 213 12 24 214 2 2145 BCP 214 2 214225 AIG 13 AIG WorldRisk 1 AIU BUSINESS REPORT 214
AIU 213 3 CSR CSR AIU AIU 213 2137 AIU AIU 213 27 2 1, 8213 721 812 4 7 22 812 2132139 3 2137 14 2139 AIU 1 AIU 2 771, 5 AIU 213CSR 21331 63 4 11982AIU 21993AIU 216 NPO 214311272, 896 1, 591 1 7 AIU 214311 PTA 7AIU 38 6, 22 PTAPTA 2 1 3C S R AIU BUSINESS REPORT 214 11
AIU 213 1 2 1 3213 GDP 213716 AIG 2 AIG AIG 213 AIG CSR CSR 27 2 1. 2. 3. 4. 5. 6. 7. 8. 9. 1. 3 213 PDCA 1 12 AIU BUSINESS REPORT 214
e 1PDCA PDCAPlan DoCheckAction 4 IS 2 4 ICON 3 311 IS ICON e GoodJob 2IS 3ICON 2 1 3 5 2139182142 J.D. 213 SM 4 29212112125 1 5 21212 213 11 93. 6% BCM IT 4J.D. 29 213 SM 27,55 japan.jdpower.com 5 5 AIU BUSINESS REPORT 214 13
AIU 213 6 2 1 3 8 7 BYOD 6 AIG IT 6BYODBring Your Own Device 2912 8 213 1 2134 8 12% 15, 1 2143. 7% 1,189,12 294 19 43 1, 287 9 A 14 AIU BUSINESS REPORT 214
9 214 22 Create New Value AIG AIG 2 1 3 AIU BUSINESS REPORT 214 15
1 86 6,51 86 6,51 214 3 31 AIU WorldRisk 2 3 4 4 16 AIU BUSINESS REPORT 214
AIU 1 1 21341 2 CRO VaR AIU BUSINESS REPORT 214 17
3 AIG AIG AIU2 1 3 2 4 18 AIU BUSINESS REPORT 214
5 e 6 3 1 2 3 1 AIG 2 7 AIU BUSINESS REPORT 214 19
4 http://www.aiu.co.jp AIU 1. 2. 3. 4. 5. 5 http://www.aiu.co.jp 2 AIU BUSINESS REPORT 214
AIU. 1 2 3 4.... 1 2 3 4 5. AIU 13-8561- 2-4 12-336- 112 917 http://www.fnlia.gr.jp 3-5425- 7963 9: 17: 12: 13: http://www.hoken-ombs.or.jp/ http://www.aiu.co.jp AIU BUSINESS REPORT 214 21
6 1 AIU 1. 1 2 3 4 5 6 7 2. 3. 1 2 3 4. 1 2 3 4 5. 6. 1 2 7. 1 2 8. 1 2 22 AIU BUSINESS REPORT 214
9. 1 2 3 4 1. 1 AIG AIG 2AIGAIG 3 4AIG 5 2 213 AIU AIG AIG AIU BUSINESS REPORT 214 23
AIU 2147 7 CIA CISA 8 1 213 NPS 1 93. 621311 1 5 24 AIU BUSINESS REPORT 214
213 3, 4362134 2143 2132134 2143 996 672 1, 53 181 84 3, 436 12 1, 488 918 858 433 3,697 213 PTA 123114 5 21312 3135 14 4 8 AIU BUSINESS REPORT 214 25
AIU 3-5425- 7963 9: 17: 12: 13: http://www.hoken-ombs.or.jp/ http://www.jibai-adr.or.jp http:// www.jcstad.or.jp 26 AIU BUSINESS REPORT 214
28 1. 28 2. 28 3. 33 4. 34 36 1. 36 2. 42 3. 5 4. 51 5. 51 1. 213331 213 4 1 AIU 2. 3. 4. 5. 6. 213 213 41214 3 31 213 214 3 31 7. AIU BUSINESS REPORT 214 27
1 29 21 211 212 213 239,78 239,255 242,282 242,722 246,367 57,538 54,478 55,186 57,727 59,19 61,95 62,593 64,821 63,122 61,989 577 5,815 4,297 1,13 4,379 2,882 13,144 5,762 117 2,997 1,346 1,346 1,346 1,346 13,762 2,235 1,788 5,92 11,169 23,769 184,422 175,952 172,25 17,951 159,768 13,645 9,964 6,546 3,333 1,448 9,498 87,261 81,45 79,627 7,64 135 68 45 5 22 117,359 15,365 117,28 116,235 117,948 785.1 68.1 586.4 738.7 8. 2,249 2,274 2,218 2,15 2,1 1. 2. 2112223231122 482324243324331 21 3.212 212 4. 211 212 2 28 AIU BUSINESS REPORT 214 1 212 47,121 4,423 61,98 52,94 2,847 74,326 28,3 242,722 2,134 854 2,324 15,486 3,184 15,742 7,27 57,727 212 19.4 1.8 25.5 21.5 1.2 3.6 11.7 1. 3.7 1.5 35.2 26.8 5.5 27.3 12.5 1. 213 48,888 5,48 59,67 51,822 2,971 77,966 29,454 246,367 213 1,156 968 21,13 15,377 3,729 16,773 7,68 59,19 19.8 2.1 24.2 21. 1.2 31.7 12. 1. 2. 1.6 35.6 26.1 6.3 28.4 12.9 1.
212 2 212 56 597 2,715 93 2,282 969 689 7,165 45,493 4,166 44,35 36,71 1,945 59,544 21,782 191,887 3 212 1,585 866 567 131 381 135 3,532 212 2,611 374 975 735 472 1,723 53 213 43 665 1,468 11 2,915 1,355 967 6,937 213 48,164 4,745 4,42 36,546 2,157 62,547 22,813 194,24 213 1,583 813 512 132 734 175 3,774 213 3,327 281 5,398 64 913 1,412 3,343 AIU BUSINESS REPORT 214 2929
4 212 865 189 7,159 8,975 3,223 5,765 2,299 26,178 213 743 343 6,692 8,261 2,99 5,93 2,225 24,962 212 19,2 779 27,625 3,225 3,294 29,814 12,641 11,74 213 14,44 1,826 27,152 27,87 2,448 29,63 11,776 12,73 5 212 1,683 283 3,231 82 3,223 334 286 8,839 212 19,82 872 23,697 21,333 3,294 24,383 1,628 93,41 213 427 331 177 93 2,99 31 221 4,33 213 14,88 1,814 2,637 19,638 2,448 23,443 9,771 82,71 3 AIU BUSINESS REPORT 214
2135 6 21352145 2145 3 5 1 3 5 1 2, 4.5% 1.3%.5%.5% 213521455 21353 212 213 72.5 32.4 44.5 79.4 17.7 5.8 4.6 59.9 131.4 19.9 5.1 15.1 32.9 4.5 32.7 39.7 23.9 52.4 94.6 94.4 14.6 91.3 73.3 99.6 11.5 44.3 38.4 71.5 88.9 44.5 36.2 53.5 217.6 85.4 36.9 25.1 28.6 44.9 37.2 39.9 328.2 129.7 75.3 96.6 117.5 89.4 73.4 93.4 1 2 3 212 213 5.7 15.3 47.2 3.2 48.8 61.9 44.9 45.3 49.6 53.1 32.1 43.4 33.6 39.6 37.8 41.1 13.7 47.4 9.6 95.4 84.6 83.1 9.7 61. 37.5 42. 31.4 43. 55.5 4.1 43.7 47.2 48.3 42.7 4.1 36.5 4.7 38.8 4.8 19.3 8.2 82.1 91.9 8.7 82.6 88. 1 2 3 4 5 6 7 AIU BUSINESS REPORT 214 3131
9 212 213 99.4.6 99.4.6 1 212 1. 2. 21299.721399.5 3. 11 37 9.21. 213 18 96.81. 212 213 BBB BB 98.6 94.9 1.4 5.1 1.1. 98.9 77.6 1.1 22.4 1.1. 1. 2. A.M.BestFitch AIG Inc.1%American International Group &AABBBBBBBBBB BB A.M.BestAABBBBBBBB FitchAABBBBBBBBBBBB 3. 12 1. 2. 212 31,915 1 88,85 11 94,593 11 26,172 1 213 26,172 1 78,9892 91,292 17 13,87 4 32 AIU BUSINESS REPORT 214
AIU BUSINESS REPORT 214 3333 1 % % 212 % % 2 212 7,723 116,235 5 425 124,435 17,951 4.5 68...2 72.8 1. 1,242 1 1,244 1,244. 1.13 3.55 1.8 % % 212 213 213 213 3 2,648 2,648 2,648 1. 1. 1. 2.92% 6,258 6,258 17,682 17,682 23,941 26.1 26.1 73.9 73.9 1. 1.14% 8,216 117,948 22 369 126,558 159,768 5.1 73.8..2 79.2 1. 7 1,278 2 1,287 1,287.9 1.16 5.6 1.9 3
4 1 B R1+R2 2 +R3+R4 2 +R5+R6 R1 R2 R3 R4 R5 R6 C% A/ B1/2 1 212 52,24 2 8 25 39,839 44 7,145 4,491 18 14,84 5,738 22 8,43 526 3,176 738.7 213 58,3 128 25 33,11 25 8,212 16,338 1 14,56 6,149 22 8,698 367 3,319 8. 1. 86161 87 162 8 5 22 23 23 11 22 48 23 24 23 25 24 33 24 3 31 211 2. 212 34 AIU BUSINESS REPORT 214
1 2 2 P. 34 P. 34 P. 34 2324 331 3 4 21341 213 9% 2 AIU BUSINESS REPORT 214 3535
36 AIU BUSINESS REPORT 214 1 212 213331 212 213331 213 214331 213 214331 7,725 2 7,723 116,235 6,51 9,767 6,335 12,611 2,648 6,363 5 5 946 1,196 44,947 393 7,99 596 1,44 26,168 2,625 246 1,964 3,155 365 151 17,951 8,218 2 8,216 117,948 7,26 7,772 58,854 14,13 23,941 6,16 22 22 829 2,593 3,238 269 7,74 88 962 13,886 2,373 293 1,521 3,461 36 83 159,768 95,879 16,251 79,627 49,192 1 3,1 34,472 92 1,352 4,855 4,39 1,7 12,52 13 543 8 1,462 159,782 1,546 5,854 5,854 16,95 21,95 4,691 6,477 6,477 11,169 17,951 86,697 16,93 7,64 33,78 98 2,946 16,97 1,497 1,32 5,236 4,44 424 89 12,899 115 755 128 1,694 135,999 13,762 2,576 2,576 2,576 16,338 7,43 7,43 23,769 159,768 212 1
1 2 2. 3. 4. 5 5. 6. 7. 5 12 8. 9. 1. 115 11. 2 12. 1 2 3 4 13. 5 14. 1 ALM 2 1. 3 15. 26331 2 1 8,218 8,218 2 1,8 1,75 4 116,868 116,868 3 22 22 126,19 126,185 4 424 424 424 424 1 1 2 3 4 2 2 593 1,434 2,27 16.1 AIU BUSINESS REPORT 214 37
4 979613 4 23 3 3 3 3 17. 3, 574 18. 1, 813 19. 83 132 2. 18, 697 1,694 18, 697 1, 11 3,958 1,696372 1,694 21. 521 22. 79,82 64,15 14,932 1,16 16,93 23. 2,216 169,659 3,556 4,48 7,64 24.12,158,86814 1, 1 1, 25. 26122 AIG 2641 1 AIG ACSJ ACSJ ACSJ AIG 2 1, 946 511 247 ACSJ 2511 3 21 21226 7 21226 1 21226 26. 2521 2541 1 2 17, 361 151,131 3 21 21226 7 21226 1 21226 27. 1 34, 586 1, 286 65 1, 524 1, 294 72 36, 635 2 19, 79 286 1, 615 1, 728 946 21, 763 3 32, 277 21, 763 1, 269 9, 244 4, 358 525 177 3, 655 12, 899 4 52 41 1 6 1 5 6 1.75 1.5 28. 38 AIU BUSINESS REPORT 214
1. 2 212 21241 213331 63,122 6,759 57,727 272 24 396 1,823 139 196 1,917 1,244 751 126 24 445 61,992 16,689 26,178 8,48 21,484 3,559 5 21 348 18 313 4 12 44,586 367 7 34 1 26 1,13 1,141 5 37 1,53 11 15 15 117 21,833 21,95 212 213 21341 1 214331 383 315 61,989 7. 2.1 6,153 1 59,19 253,224 194,24 81 2 59,19 179 2 3 158 488 17,33 82,71 221 24,962 5 3 1,116 1,287 53,7 75,288 7 22,28 17,361 4 151,131 179 718 3,677 57,69 12,761 3,792 11,312 114 24,962 6,64 22,28 43 2,8 158 5 2 15 119,989 4,88 126 5,74 9 5,315 5,664 6,11 19 24 4 48,85 247 55 488 37 6 46,1 7 168 1,278 16 2 1,287 3. 424 152 4. 1 272,275 4,379 57,463 8,375 77 2,997 125 25,294 8,798 77 1,1 23,74 1, 47 5. 2,521 4,254 1,286 1,256 65 4 1,256 286 2,997 849 8. 65 421 2,521 2,576 6. AIU BUSINESS REPORT 214 39
3 212 213 1. 21241213331 21341214331 11 4,254 213 8,218 593 495 3 2,5 396 158 6,168 1,823 676 3 1,893 189 37 1,244 55 7 126 5 4,396 3,974 17 3,361 1,577 7 13 1,958 41,296 45,751 25 2 4,45 2,492 346 1,194 2,99 2, 2, 57 3,8 4,77 7,715 488 68 379 11 211 47 1,287 25 55 16 184 77 14,966 17,482 27 844 1,338 16 45 2,121 2,5 42,51 41,769 14 42 2,763 642 328 1,461 4,554 21 2,411 1,4 7,575 6,168 212 2. 3. 4. 12,761 6,468 7,575 116,1 46,775 17,361 87,344 63,787 151,131 4 AIU BUSINESS REPORT 214
AIU BUSINESS REPORT 214 41 4 212 213 212 2 2 14,95 2, 2, 16,95 21,833 117 117 21,95 7,737 117 2, 1,882 5,854 2,89 117 2, 1,882 4,691 2,283 4,193 4,193 6,477 5,92 117 2, 4,193 6,76 11,169 2,283 4,193 4,193 6,477 1,346 1,346 421 2,997 2,997 2,576 421 2,997 2,997 2,576 579 12,761 2,997 15,758 16,338 7,43 7,43 7,43 579 12,761 2,997 7,43 23,189 23,769 7,43 7,43 7,43 1,1 12,761 12,761 13,762
42 AIU BUSINESS REPORT 214 1 2 3 4 212 % % 212 213 213 212 213 1 1 3 3 5 5 7 7 1 1 1 1 3 3 5 5 7 7 1 1 3, 44 8,652 3,211 3,211 15,268 1,11 2,319 15,913 7,588 7,588 26,832 4 9,951 9,519 9,519 19,511 2,594 3,563 15,555 988 988 22,71 613 1,486 5,161 7,261 3,62 14,13 2,632 2,632 6,16 26,372 7,26 7,772 58,854 14,13 23,941 23,941 6,16 117,948 3,344 1,1 9,846 6,933 6,933 21,126 3,677 22,118 7,188 7,188 32,984 45 7,382 3,52 3,52 11,38 4 756 11,321 12,117 2,719 4,331 7,332 14,383 2,334 12,611 3,5 3,5 6,363 24,314 6,51 9,767 6,335 12,611 2,648 2,648 6,363 116,235 6,51 9,767 6,335 12,611 2,648 6,363 116,235 5.6 8.4 51.9 1.8 17.8 5.5 1..68 2.51 1.4 5.3 1.13 7,26 7,772 58,854 14,13 23,941 6,16 117,948 6.2 6.6 49.9 12. 2.3 5.1 1..71 2.61 1.29 6. 1.16 2
AIU BUSINESS REPORT 214 43 % % 5 212 213 2.3 1.6.4 2..1 6.4 2.2. 4.5 1.4 9.2.3 4.4 54.3 3.1 2.6 11.7 93.6 1. 292 21 49 249 15 87 272 569 171 1,154 34 558 6,843 392 327 1,478 11,83 12,611 2.5 1.6.6 2.5.1 7.3 2.6. 4. 1.6 8.7.3 3.6 52.4 2.6 2.4 14.4 92.7 1. 358 226 79 351 15 1,3 369 562 229 1,228 48 59 7,394 361 332 2,36 13,72 14,13
44 AIU BUSINESS REPORT 214 6 212 213 1 1 3 3 5 5 7 7 1 1 7 % % 213 212 1.2 1.2 1.2 1.2 98.8 1. 5 5 1. 1. 22 22
AIU BUSINESS REPORT 214 45 8 213 1 % % 213 11 213 9 213 % % % % 1. 1. 1. 1. 212 212 212 212
46 AIU BUSINESS REPORT 214 1. 2. 3. 332 3 4. 13 12 212 212 213 213 15 14 13 5 5 425 425 425 425 521 946 22 22 369 369 369 369 459 829
16 212 213 212 213 212 213 251 547 12,147 12,388 157 134 653 718 3,591 3,98 24,637 22,321 6,335 5,843 19,636 13,398 1,23 1,16 5,446 5,287 4,711 5,38 17,16 16,489 1,862 2,219 5,182 5,55 16,251 16,93 79,627 7,64 7,934 3,958 6 191 2 12,147 146 56 653 8,339 14,335 46 1,92 13 24,637 4,586 15,5 19,636 5,446 5,446 9,788 5,987 98 1,224 7 17,16 36,242 39,839 25 3,317 22 79,627 8,337 3,958 68 23 12,388 163 555 718 7,996 13,978 36 36 4 22,321 4,48 8,918 13,398 5,287 5,287 9,57 5,699 1 1,111 7 16,489 35,835 33,11 25 1,441 12 7,64 212 1.% 213 1.% 1. 3 5 1 3 51 2. 3. 13 1 8 48 68 2 21371 68 2 1371 13 71 313 7 1 AIU BUSINESS REPORT 214 47
29 21 211 212 213 14,941 14,924 15,959 15,355 15,47 9,779 8,853 9,77 8,866 8,23 6,154 5,944 5,895 6,284 6,14 993 126 986 25 712 1 2 3 1 2 3 4 1 2 3 4 1 2 3 4 29 21 211 212 213 11,22 1,365 9,582 9,257 8,216 1,681.97 341 1,25.97 34 9,397.98 184 9,144.99 112 1,69 1,513 1,491.99.99 1. 71 95 22 9,927 9,839.99.99 98 87 9,275.99 121 1,491 1,246 244 9,839 9,351 487 9,275 8,465 81 9,144 7,891 1,253 8,216 5,363 2,853 29 21 211 212 213 7,856 7,83 7,82 7,823 7,765.99 1. 1..99 53 2 58 7,855 7,565 7,66 7,582.96 1.1.99 289 94 78 7,724 7,553 7,473.98.99 6,986 6,87.98 115 6,61 7,765 7,724 4 7,582 7,54 78 7,473 7,312 161 6,87 6,522 347 6,61 4,14 2,461 29 21 211 212 213 2,485 2,297 2,529 2,255 2,657 2,477 1. 8 2,271.99 26 2,549 1.1 19 2,312 1.3 56 2,398.97 79 2,326 1.2 55 2,466.97 82 2,456 1.2 58 2,289.98 36 2,429.99 27 2,429 2,353 75 2,289 2,119 17 2,466 2,28 185 2,312 1,938 374... 2,657 1,323 1,334 48 AIU BUSINESS REPORT 214
17 211 15 43 17 11,843 73 2,437 189 42 212 212 151 44 17 12,52 13 543 8 676 3 1,893 189 37 212 151 44 17 12,52 13 543 8 213 213 83 25 57 12,899 115 755 128 68 18 49 379 11 211 47 18 212 213 19 1 1 a b ab 212 539 539 213 555 555 2 212 213 26,795 25,44 794 52,994 21,484 31,51 23,595 28,64 946 52,66 22,28 3,325 AIU BUSINESS REPORT 214 49
3 1 212 213 18,295 75,84 7,81 2,489 4,191 116,235 76,612 12,611 2,648 6,363 7,939 88 4,8 158 2,172 18,823 72,862 7,81 23,795 4,355 117,948 73,887 14,13 23,941 6,16 9,124 1,25 6,292 146 1,66 212 213 18,295 18,295 116,235 116,235 7,939 7,939 1,8 17,743 18,823 1,8 116,868 117,948 9,124 9,124 2 3 212 213 a. 1 3,839 2,66 1,87 3,839 2,66 1,87 182 146 95 182 146 95 b. 424 424 5 AIU BUSINESS REPORT 214
4 5 1 213 213 4 1 214 3 31 43621 2 AIU CEO AIU BUSINESS REPORT 214 51
52 AIU BUSINESS REPORT 214 AIU 1-8234 1-8-3 13-856 1-2-4 Tel. 3-3216-6611 http:// www. aiu.co.jp 1. 1951515 1963822 1958 129 1975 1 1989 7 1991 1 1994 1 1997 7 1999 2 24 6 21 7 211 4 212 6 213 4 AIU AIG AIG CFO AIG COO CEO CEO 29 3 AIGAIG 29 4 AIG AIG 29 6 29 11 211 4 AIU 213 4 1982 4 AIU 27 3 211 1 211 8 212 6 COO 213 4 COO 213 7 COO 213 1 COO
1961526 1985 8 AIG 1996 9 1999 1 22 1 25 11 25 12 AIU 26 6 AIG 26 9 26 11 AIG 28 2 AIG 29 5 29 7 COO 211 4 CEO 212 5 AIG 212 6 AIG COO 212 6 213 2 AIG CEO 213 4 213 9 214 6 1973 11 8 1999 8 26 9 28 7 21 8 212 7 213 1 213 4 213 6 AIG AIG AIG AIG AIG 1967 6 5 28 6 28 12 212 11 213 4 213 8 213 11 AIG AIG AIG AIG 1959 6 25 22 2 26 7 29 1 AIG AIG 21 3 21 11 211 4 CFO 211 6 CFO 211 9 CFO 213 7 AIG AIU BUSINESS REPORT 214 53
54 AIU BUSINESS REPORT 214 22 3 AIG AIG S.A. 26 4 AIG 29 1 A&H 21 2 AIG 21 4 AIG 21 5 AIG 1961 2 6 212 5 AIG 213 5 AIG 213 6 AIG 214 1 AIG 214 2 214 1 AIG 214 6 196511 7 1999 11 AIG 21 7 AIU 24 7 AIG UK Ltd 19738 29 28 2 AIG Ltd 29 9 AIGPte.Ltd 6 AIG 6 27 12 AIG 29 9 AIU AIG 212 9 AIG 1975 8 13 214 6 1955 7 1 1943 2 2 1952 96 1997 8 29 4 213 4 214 6 197 6 1993 1 1994 4 1996 6 21 1 23 1 26 12 21 7 213 8 214 6 AIU AIU AIU AIG 1976 4 29 8 21 4 21 6 211 9 214 6
2. CEO COO CFO CIO AIG A 11,1 1% 1,1 1, 15-1 4-3-2 MT http://www.aig.com AIG AIU BUSINESS REPORT 214 55
56 AIU BUSINESS REPORT 214 & CEO A&H
1946 AIUAIUC 1949 AIU 1952 AIA AIU 196 AHA AIU 1963 AIU 1964 AIU AIU 1971 AIU 1972 AIUAIU 1974 AIU 1977 AIU 1978 AIU AIU 199 1992 1996 1997 1998 1999 2 AIU USA 21 22 23 24 25 26 27 ISO91 2289 STARs USA AIU JOC 28 AIU6 e-policy UFJ 4 s AIU Active Pass STARs 28 STAR CDM CDMClean Development Mechanism IT 29 type R type Ptype B AIGCHARTIS AIU 21 e IT Pack 211 212 12 UCDA 212 KIDS DESIGN AWARD 2126 AIU AIGCHARTIS AIGAIU CyberEdge 213 AIU WorldRisk WorldRisk CargoLITE UCDA213 AIG J.D. 213 SM 5 1 SM SM 1 AIG AIU BUSINESS REPORT 214 57
Tel. 3-3216-6611 1-8234 1-8-3 13-856 1-2-4 98-811 1-9-1 23F Tel. 22-726-7551 98-811 1-9-1 23F Tel. 24-932-822 963-84 1-22 6F Tel. 19-653-1411 2-22 3-3-1 5F Tel. 18-81-31 1-1 2-3-8 1F Tel. 23-633-8282 99-33 1-1-1 7F Tel. 178-46-1 31-32 2 5F Tel. 11-24-751 6-1 6-1-2 F Tel. 166-24-96 7-34 1 F Tel. 154-25-3738 85-15 1-1-4 F Tel. 138-26-2571 4-63 7-16 4F 33-854 1-1-16 13F Tel. 48-65-761 33-854 1-1-16 13F Tel. 28-627-311 32-811 4-1-18 8F Tel. 27-223-5771 371-85 3-9-5 6F Tel. 25-223-6231 951-868 1214-2 7F Tel. 26-229-63 38-824 1293 8F Tel. 43-35-317 261-7121 2-6-1 WBG 21F Tel. 438-25-2561 292-85 2-1-2 6F Tel. 29-855-2321 35-31 3-15-15 4F Tel. 29-226-6171 31-21 3-4-14 12F 163-814 2-4-1 NS 14F Tel. 3-6894-91 163-814 2-4-1 NS 14F Tel. 3-6894-911 163-814 2-4-1 NS 14F Tel. 3-6894-9122 163-814 2-4-1 NS 14F Tel. 3-6894-914 163-814 2-4-1 NS 14F Tel. 3-532-2561 163-814 2-4-1 NS 14F Tel.3-5637-74 13-13 1-2-1 17F Tel. 3-5637-721 13-13 1-2-1 17F Tel. 42-639-72 192-83 1-3 3F Tel. 55-228-3341 4-858 1-2-31 8F Tel. 263-35-1933 39-815 2-5-26 7F Tel. 45-683-3511 22-8111 2-2-1 11F Tel. 46-225-1272 243-18 4-16-21 3F Tel. 466-25-6881 251-52 484-1 6F 46-3 2-4-15 ORE 11F Tel. 52-857-22 46-3 2-4-15 ORE 11F Tel. 52-857-226 46-3 2-4-15 ORE 11F Tel. 532-54-36 44-86 1-18 3F Tel. 59-229-1581 514-36 4-1 3F Tel. 58-262-4771 5-8844 6-16 7F Tel. 54-284-2781 422-867 14-1 5F Tel. 55-963-881 41-81 3-8-25 7F Tel. 53-454-321 43-7715 111-2 15F Tel. 76-223-1144 92-869 2-37 F Tel. 76-441-9525 93-856 5-5 5F Tel. 776-28-141 91-6 3-3-23 5F 53-634 1-8-3 OAP 34F Tel. 6-6356-543 53-634 1-8-3 OAP 34F Tel. 6-6356-5443 53-634 1-8-3 OAP 34F Tel. 6-6242-636 53-634 1-8-3 OAP 34F Tel. 6-6242-261 53-635 1-8-3 OAP 35F Tel. 6-6356-5774 53-634 1-8-3 OAP 34F Tel. 742-27-1185 63-8241 38-3 F Tel. 73-432-5641 64-8154 5 F Tel. 75-223-1651 64-8161 595 F Tel. 78-36-241 65-44 1-3-3 16F Tel. 79-284-65 67-965 3-5 F Tel. 82-222-4351 73-11 11-1 F Tel. 86-223-1144 7-821 1-8-45 NTT 13F Tel. 827-23-11 74-22 1-2-23 AIUF Tel. 852-26-2781 69-6 519-1 F Tel. 857-2-81 68-835 12 F Tel. 87-821-831 76-27 9-6 F Tel. 89-946-3815 79-878 2-6-3 F Tel. 88-622-7355 77-841 3-26 6F Tel. 88-884-1811 78-53 5-5 F 81-1 4-3-3 F Tel. 92-718-7 81-1 4-3-3 F Tel. 92-718-721 81-1 4-3-3 F 58 AIU BUSINESS REPORT 214
942-39-7551 Tel. 83-32 38-1 F Tel. 952-28-1452 84-81 1-9-45 2F Tel. 95-828-881 85-31 5-3 F Tel. 98-862-2174 9-15 1-12-12 F Tel. 98-932-471 94-31 1-11-1 3F Tel. 93-511-3821 82-4 1-1-1 1F Tel. 97-532-612 87-34 1-3-22 F Tel. 96-352-6511 86-86 4-7 F Tel. 985-29-4611 88-86 1-18-7 F Tel. 99-222-3315 892-846 15-9 F Tel. 3-3218-788 1-8234 1-8-3 2F Tel. 3-5819-571 13-856 1-2-4 19F Tel. 11-24-761 6-1 6-1-2 F Tel. 22-726-7591 98-811 1-9-1 23F Tel. 52-857-28 46-3 2-4-15 ORE 11F Tel. 6-6356-548 53-634 1-8-3 OAP 34F Tel. 82-222-471 73-11 11-1 2F Tel. 92-718-71 81-1 4-3-3 6F Tel. 98-862-249 9-15 1-12-12 7F Tel. 12-565-833 13-856 1-2-4 15F Tel. 22-726-7631 98-811 1-9-1 23F Tel. 24-932-833 963-84 1-22 F Tel. 178-46-28 31-32 2 F Tel. 19-653-141 2-22 3-3-1 F Tel. 22-726-7631 98-811 1-9-1 23F Tel. 11-24-757 6-1 6-1-2 4F Tel. 166-24-91 7-34 1 F Tel. 138-26-2921 4-63 7-16 4F Tel. 154-25-374 85-15 1-1-4 F Tel. 11-24-757 6-1 6-1-2 F Tel. 48-65-763 33-854 1-1-16 13F Tel. 25-223-6281 951-868 1214-2 F Tel. 26-229-631 38-824 1293 F Tel. 48-65-763 33-854 1-1-16 13F Tel. 28-627-3641 32-811 4-1-18 F Tel. 27-223-5725 371-85 3-9-5 F Tel. 43-35-318 261-7121 2-6-1 WBG 21F Tel. 438-25-2521 292-85 2-1-2 6F Tel. 29-226-6191 31-21 3-4-14 12F Tel. 3-6894-929 163-814 2-4-1 NS 14F Tel. 55-228-3394 4-858 1-2-31 F Tel. 263-35-1918 39-815 2-5-26 F Tel. 3-6894-922 163-814 2-4-1 NS 14F Tel. 3-6894-923 163-814 2-4-1 NS 14F Tel. 3-6894-924 163-814 2-4-1 NS 14F Tel. 3-6894-925 163-814 2-4-1 NS 14F Tel. 42-639-73 192-83 1-3 F Tel. 45-683-3481 22-8111 2-2-1 11F Tel. 466-25-688 251-52 484-1 F Tel. 46-225-1267 243-18 4-16-21 F Tel. 45-683-3481 22-8111 2-2-1 11F Tel. 52-857-211 46-3 2-4-15 ORE 11F Tel. 59-229-155 514-36 4-1 F Tel. 532-54-381 44-86 1-18 F Tel. 52-857-211 46-3 2-4-15 ORE 11F Tel. 52-857-211 46-3 2-4-15 ORE 11F Tel. 54-284-3831 422-867 14-1 F AIU BUSINESS REPORT 214 59
Tel. 55-963-8191 41-81 3-8-25 F Tel. 53-454-28 43-7715 111-2 15F Tel. 76-223-1486 92-869 2-37 F Tel. 6-6242-61 53-634 1-8-3 OAP 34F Tel. 742-27-1185 63-8241 38-3 F Tel. 6-6242-61 53-634 1-8-3 OAP 34F Tel. 6-6242-61 53-634 1-8-3 OAP 34F Tel. 75-231-2171 64-8161 595 F Tel. 75-231-2171 64-8161 595 F Tel. 78-36-285 65-44 1-3-3 16F Tel. 79-284-672 67-965 3-5 F Tel. 82-222-411 73-11 11-1 F Tel. 852-26-2861 69-6 519-1 F Tel. 82-222-411 73-11 11-1 F Tel. 86-223-1145 7-821 1-8-45 NTT 13F Tel. 827-23-281 74-22 1-2-23 AIUF Tel. 87-821-832 76-27 9-6 F Tel. 88-622-7355 77-841 3-26 F Tel. 89-946-3868 79-878 2-6-3 F Tel. 92-718-79 81-1 4-3-3 F Tel. 952-28-1621 84-81 1-9-45 2F Tel. 95-828-731 85-31 5-3 2F Tel. 92-718-79 81-1 4-3-3 F Tel. 942-39-7862 83-32 38-1 F Tel. 93-511-3831 82-4 1-1-1 1F Tel. 97-532-6277 87-34 1-3-22 2F Tel. 93-511-3831 82-4 1-1-1 1F Tel. 96-352-6791 86-86 4-7 F Tel. 985-29-4371 88-86 1-18-7 F Tel. 99-222-3356 892-846 15-9 5F Tel. 98-862-2175 9-15 1-12-12 7F Tel. 3-5819-8629 13-856 1-2-4 16F Tel. 3-6688-943 13-856 1-2-4 9F Tel. 3-6688-943 13-856 1-2-4 9F Tel.12-115-991 13-856 1-2-4 9F Tel. 12-25-325 13-856 1-2-4 1F Tel. 12-812-618 13-856 1-2-4 1F Tel. 12-211-6 13-856 1-2-4 1F Tel. 12-221-631 13-856 1-2-4 1F Tel. 3-6688-944 13-856 1-2-4 1F Tel.12-934-574 93-856 5-5 14F Tel. 12-61-916 53-63 1-8-3 OAP 3F Tel. 12-938-244 53-63 1-8-3 OAP 3F Tel. 12-938-261 53-63 1-8-3 OAP 3F Tel. 12-938-352 53-63 1-8-3 OAP 3F Tel. 12-255-22 53-63 1-8-3 OAP 3F Tel. 12-7-19 81-1 4-3-3 F Tel. 12-127-59 93-856 5-5 14F Tel. 12-127-592 93-856 5-5 14F Tel. 95-873-951 85-843 1-1 2F AIUTel. 12-1-916 93-856 5-5 14F Tel. 12-32-881 13-856 1-2-4 1F 6 AIU BUSINESS REPORT 214
AIU 13 AIG1946 8621471 6,51214331 AIU BUSINESS REPORT 214 61