E-MAIL E-MAIL WRITING HANDBOOK Technical Writers Union September 2000 E-MAIL WRITING HANDBOOK PAGE1
...3... E-mail............ Subject.........10...10...11...11...12...13 E-mail...14...14...15 Transition...16...19...19...19...19...20 E-mail...21...24 E-MAIL WRITING HANDBOOK PAGE2
E-mail E-mail E-mail E-mail 1. 2. TWU E-MAIL WRITING HANDBOOK PAGE3
non-english speaker netizen E-MAIL WRITING HANDBOOK PAGE4
E-mail E-mail (netiquette ) E-mail E-mail E-mail subject * E-mail 75 60 (signature) 12 (header) E-MAIL WRITING HANDBOOK PAGE5
E-mail flame E-mail flame E-mail E-MAIL WRITING HANDBOOK PAGE6
1986 Electronic Communications Privacy Act (ECPA) E-mail E-mail E-mail E-mail E-mail E-mail E-mail PL E-MAIL WRITING HANDBOOK PAGE7
To: (1) Cc: (Carbon Copy) (2) Bcc: (Blind Carbon Copy) Subject: (3) Message text area E-mail Cc Cc To (signature) (1) ( ) abcd@raquael.cs.bakely.edu abcd ID (DNS) jp, de, dr gov, co, edu, org (2) Cc carbon copy) (3) subject E-MAIL WRITING HANDBOOK PAGE8
E-mail subject Subject E-mail Subject Subject Subject Inbox Inbox Subject 25 35 URGENT E-MAIL WRITING HANDBOOK PAGE9
E-mail 100 80 80 75 60 E-mail George Martin Dear Mr. Smith, Dear George, Dear Mr. George Martin Attention (or Attn): Mr. (George) Martin Attention: Mr. George Martin Engineering Department Western Electronics Corporation Thank you appreciate Thank you for your cooperation. Thank you for your sincere support to our company. We appreciate your prompt response to this matter. This is the first time we have e-mailed you. E-MAIL WRITING HANDBOOK PAGE10
E-mail Yes No Let me know your thoughts on Joanne s proposal for disco bowling. Should we adopt Joanne s proposal for disco bowling E-mail Inbox Subject E-MAIL WRITING HANDBOOK PAGE11
E-mail : Thanks, Thanks in advance, Thanks again, Regards, Best regards, Sincerely, (Signature) E-mail ******************************************************** Alvin Jones. abcdefg@abcde.abcdef.abc Department Manager, Ace Products, Inc. Metro Bldg. 8F 345 Canal Street Erie, NY 10101 Telephone (###) ###-#### Fax (###) ###-#### ******************************************************** E-MAIL WRITING HANDBOOK PAGE12