1
IT 2003 3 ASP 2
SBU SBU KSFKey Success Factor 3
1 2SWOT 3 KSF 4 5 1 TCO Total Cost Of Operation 1 2 4
1 IT 2 IT 5
2SWOT 3 KSF KSF KSF KSF KSF KSF 6
4 KSF 5 1 7
8
3 9
4 10
2 2003 5 3 11
1 2 5 5 12
13
3 SWOT SWOT S W O T 14
4 KSF KSF 5 3 3 3 6 3 3 15
3 1 16
2 6 6 2 17
3 SWOT SWOT S W O T 4 KSF KSF 18
5 3 3 7 3 2 6 3 3 7 1 8 19
9 10 3 20
7 8 21
9 10 22
7 11 23
11 A IT B C C 24
3 New 25
26 12 12 M&A / / OJT(/ OffJT( /