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BCP BCM 2016 4 11 130 2013 3 BCP BCM * 2016 2016 BCP BCM 2016 270 2017 369

1 2 3 1BCP 2 3 BCP 3 1 1 2016 4 11 130 2 BCP 3 BCM 4 1 AERA 2016 5 2 9 2 20162016 3 Business Continuity Plan 4 Business Continuity Management 370

BCP BCM 2013 7 2 5 6 2 BCP BCM BCP BCM 7 BCP 8 2005 5 6 2016 5 29 BCP 2016 7 2013 2014a 8 BCP 2013 2014b 2010 2007 BCP 270 2017 371

2005 2005 BCP 2006 9 10 2005 2 2013 11 2005 12 2006 BCP 2008 2011 2013 2015 2013 13 BCM KPMG 2013 BCP 2013 BCP BCM 2013 BCM 2012 BCM 2013 BCP BCM 2013 2012 5 15 ISO BCMS 9 2012 2 10 2014a 72 11 2014a 73 12 1983 2005 2012 13 2013 372

BCP BCM ISO22301 2013 14 2013 15 BCP District Continuity Plan DCP 2015 16 2016 BCP BCM BCP BCM 3 2013 2016 2013 2016 2016 2016 2016 14 BCMS ISO22301 Estall 2012 15 2014 2016 2016 16 DCP 2007 2015BCP DCP 2013 270 2017 373

1BCP BCP 1950 Continuity of Government COG 1962 Federal Emergency Management Agency FEMA COG BCP BCP BCP BCP BCP BCP 1 BCP 374

BCP BCM BCP BCP BCP BCP BCP BCP 2 270 2017 375

2 BCP 2005 2009 2013 2013 BCP 2013 20 21 17 17 2013 376

BCP BCM 2013 7 2 18 BCP BCP 27 2015 BCP 91.8 21 2009 75.3 15 3 27.4 21.6 1 20 2014a NPO 24 18 2014 14 2016 95 270 2017 377

5 4 5 378

BCP BCM 3 BCP BCM BCP 19 4 2016 8 8 7,000 20 19 2016 4 25 8 20 2016 8 4 2016 1 9 2016 7 29 2 VW 270 2017 379

16 3 BCP 2005 2013 BCP BCM 2016 3 21 4 22 BCP BCM 2013 2014a 23 21 DBJ BCM 2016 22 2016 9 23 2013 2014a 380

BCP BCM 1970 1999 2000 2001 9.11 2011 BCM BCM 24 BCP BCM 2001 9.11 BCP 2004 2007 2011 BCM BCP 2005 2009 2 2011 2013 3 2013 3 BCM BCM 2016 24 Business Continuity Institute BCI BCP BCM BCM 1994 http://www. thebci.org/ 270 2017 381

BCP BCM BCP BCM BCP BCP BCP 6 382

BCP BCM BCM 5 BCM BCM BCM BCM BCP BCM BCP 270 2017 383

BCM 2013 384

BCP BCM BCM BCM ➉ ISO22301 BCM 270 2017 385

BCM 2013 BCP BCP 2013 BCP BCP BCM BCP BCM BCP BCM BCP 386

BCP BCM BCM BCP BCM BCP BCP BCP BCP 2005 25 1500 50 26 BCM BCP Kevin Regan 27 The lessons we learned from Katrina are, quite frankly, not unlike those learned from past disasters. In our view, the keys to successfully managing a crisis are planning, leadership, teamwork and communication. Simple words, but not so 25 2007 26 2003 FEMA FEMA Silverstein 2005 27 Testimony of Kevin T. Regan, Regional Vice President Starwood Hotels & Resorts Worldwide, Inc., November 16, 2005, https://www.hsgac.senate.gov/ download/111605regan 270 2017 387

simply accomplished. 2016 in 7 2015 DCP DCP 5 2005 2014 2007 2007 2 9 2006 BCP 2013 3 2013 388

BCP BCM 2016 27 2014a 3 2014b 2013 3 20101 2007 2005 1 2013 5 2016 61 2 2016 BCP 61 3 2014 NTT CSR 2012 2013 2016 267 2016 2015 21 21 18 2013 BCP DCP PRI Review 49 2011 BCP F6 67 2 2008 BCP 1 2006 BCP 270 2017 389

2007 DCP District Continuity Plan - 61 5 2013 BCM BCM 2016 DBJ BCM BCM/ERM 2013 BCMS - KPMG 2013 Estall Hilary 2012 Business Continuity Management Systems: Implementation and certification to ISO 22301, BCS, The Chartered Institute for IT Silverstein Ken 2005 Top FEMA jobs : no experience required- Director Brown wasn t the agency s only senior official appointed under Bush with little or no background in dealing with natural disasters, Los Angeles Times, 9 September 2005 390