患者-看護婦関係における共感プロセスとその影響因子



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Empathic Process in Patient-Nurse Relationship and Its Affectors Makiko Fujimoto 1) Summary Concepts such as caring and healing are currently being emphasized in the field of nursing and the importance of the patient-nurse relationship, and especially empathy, has attracted attention again. However, although nurses take care of patients by empathizing in actual practice, empathy cannot be effectively utilized due to the ambiguity of the concept under present circumstances. This concept must be clearly defined. In this study, the empathic process and its affectors were determined inductively by interviewing 31 nurses who worked in the medical ward of a certain prefectural hospital in the Tohoku region of Japan using a semi-structured questionnaire. In addition, the relationship between the respective steps of the empathic process and an Emotional Empathy Scale were examined. Results revealed that the emphatic process proceeded as follows: "first impression", "independent awareness", "empathic understanding", "positive commitment" (desire to relieve patient's pain --> commitment -->. changes in patient), and "deepening and growth of relationship with mutual trust". "Private room", "severity", and "an attitude of reception by the patient and family" were factors on the patient's behalf while "experience", "attitude", and the "nursing care system" on the nurse's behalf that affected the empathic process. There was no significant difference in the score on the Emotional Empathy Scale, which classified the patient-nurse relationship described by the subjects of this study into 3 groups along the conceptional framework of the empathic process, suggesting the necessity of development of an empathy scale in nursing. As a result, this study clarified the empathic process and affectors, which nurses were not highly aware of in daily practice, verified Travelbee's model and Syodai's model, and specified the need for an active commitment. (J.Aomori Univ.Health Welf.2:119 132, 2000) patient-nurse relationship,empathy Department of Nursing, Aomori University of Health and Welfare