1991 EQ Zwell 2000 10 20012002 2002 20042006 2007 2007 Zwell 20002002 Human Resource Management HRM HRM 1 1950 12000 2007 1
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2003199620002002 2002 2002 2005 2000 2001 1998 19992001 2001 2006 2 1 competency underlying trait Lucia & Lepsinger 1999, xiii Competency models that identify the skills, knowledge, and characteristics needed to perform a job have been in use for more than three decades. 2002 p.5 ability IQ job skill competency ability 8
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