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IBM GLOBAL BUSINESS SERVICES The Global Human Capital Study 2008

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1 119420n=24 29 2 Expanding the Innovation Horizon: The Global CEO Study 2006IBM 2006 3http://www. ibm.com/bcs/ceostudy 3 IBMUN Habitat Jam:Reaching out to a global community2006 7 26http://www-306.ibm.com/ software/success/cssdb.nsf/cs/bthd-75eklp OpenDocument&Site=corp&cty= en_us 4 5 6 7 Harvard Business Review 2007 7Making Your Company a Talent Factory Douglas A. Ready Jay A. Conger 8 Michael DeMarco Eric Lesser Tony O Driscoll2007 6Leadership in a distributed world: Lessons from online gaminghttp://www-935.ibm.com/services/us/index.wss/ibvstudy/gbs/a1028184 9 The capability within: The Global Human Capital Study 2005IBM 2005 6http://www-935. ibm.com/services/us/gbs/bus/html/2005_human_cap_mgt_gen.htmll 10 Best Practices in elearningastd State of the Industry ReportAmerican Society for Training and Development Learningon-demand and SRI Consulting Business Intelligence. May 2004; Rivera, Ray J. and Andrew Paradise. 2006 Rob Edmonds2006 11 Worldwide Human Capital Management 2007 Top 10 Predictions IDC. Doc#205321 2007 1 12 The Economist 2006 10 5The battle for brainpower 13 Performance and Talent Management Trend Survey 2007SuccessFactors 2007 14 Worldwide and U.S. HR Management Services 2007-2011 ForecastIDC. Doc#206320 2007 4 15 Selection Forecast 2006-2007: Slugging Through War for TalentDevelopment Dimensions International DDI and Monster Ann HowardScott ErkerNeal Bruce http://media.monster.com/a/i/ intelligence/articles/ddi_sluggingtalent/monster_ddi 20Selection 20Forecast2007.pdfCopyright Development Dimensions International, Inc. MMVII. Reprinted with permission from Development Dimensions International, Inc. 16 Talent Shortage Study: 2007 Global Results2007 3http://files.shareholder.com/downloads/MAN/ 164219164x0x87523/a49c96c9-cbfe-47ac-9207-476be0e84c20/Talent%20Shortage%20Survey%20Results_2007_FINAL.pdf 67

17 HR MagazineStocking Your Talent PoolVol. 52 Issu4Martha J. Frase2007 4 18 Manpower Inc. Launches Island in Second Life With Live Panel Discussion on the Evolving World of Virtual Work2007 7 12 http://www.manpower.com/investors/releasedetail.cfm ReleaseID=253774 19 Worldwide Human Capital Management 2007 Top 10 Predictions IDC. Doc#205321 2007 1 20 A New Approach, A New Capability: The Strategic Side of HRIBM Institute for Business Value Eric Lesser Michael DeMarco 2006 6http://www-935.ibm.com/services/us/index.wss/ibvstudy/gbs/a1024781 cntxt=a1000407 21 Making HCM Strategic: Aligning the Workforce With Business GoalsAMR Research Christa D Manning Judy Sweeney 2006 10 22 The HR Value PropositionDave UlrichWayne BrockbanCambridge, MA: Harvard Business School Press. 2005 23 A New Approach, A New Capability: The Strategic Side of HRIBM Institute for Business Value Eric Lesser Michael DeMarco 2006 6http://www-935.ibm.com/services/us/index.wss/ibvstudy/gbs/ a1024781?cntxt=a1000407 24 World Economic and Financial Surveys Regional Economic Outlook - Asia and PacificInternational Monetary Fund 2007 4 http://www.imf.org/external/pubs/ft/reo/2007/apd/eng/areo0407.pdf 25 Defining the Knowledge Economy: Knowledge Economy Programme ReportThe Work Foundation Ian Brinkley2006 7http://theworkfoundation.com/assets/pdfs/defining_knowledge_economy.pdf 26 Networking Skills in Europe: Will an Increasing Shortage Hamper Competitiveness in the Global MarketIDC, commissioned by Cisco Systems Marianne Kolding Vladimir Kroa 2005 9http://www.cisco. com/edu/emea/general/pdf/idc_networking_skills_shortage_ew_europe_final_5_oct.pdf 27 Ageing and Work in EuropeEU policies in support of Member States efforts to retain, reinforce and re-integrate older workers in employmenthartmut Buck Bernd Dworschak eds Stuttgart: 2003http://www.management-issues.com/display_ page.asp?section=blog&id=671 28 The Future of Work in Latin America2006 5http://files.shareholder.com/downloads/MAN / 164219164x0x63539/3e7d22c5-c511-425c-85ba-9e21ee32c540/files_003.pdf 68

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